service CHRYSLER 300 2019 Service Manual

VEHICLE LOADING
The load carrying capacity of your vehicle is shown on the
“Vehicle Certification Label”. This information should be
used for passenger and luggage loading as indicated.
Do not exceed the specified Gross Vehicle Weight Rating
(GVWR) or the Gross Axle Weight Rating (GAWR).
Vehicle Certification Label
Your vehicle has a Vehicle Certification Label affixed to the
drivers side B-Pillar or the rear of the driver ’s door.
The label contains the following information:
•Name of manufacturer
• Month and year of manufacture
• Gross Vehicle Weight Rating (GVWR)
• Gross Axle Weight Rating (GAWR) front
• Gross Axle Weight Rating (GAWR) rear
• Vehicle Identification Number (VIN)
• Type of vehicle
• Month, Day, and Hour of manufacture (MDH)
The bar code allows a computer scanner to read the VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, and cargo. The total load
must be limited so that you do not exceed the GVWR.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR.
WARNING!
Because the front wheels steer the vehicle, it is impor-
tant that you do not exceed the maximum front or rear
GAWR. A dangerous driving condition can result if
either rating is exceeded. You could lose control of the
vehicle and have a collision.
Overloading
The load carrying components (axle, springs, tires, wheels,
etc.) of your vehicle will provide satisfactory service as
long as you do not exceed the GVWR and the front and
rear GAWR.
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The best way to figure out the total weight of your vehicle
is to weigh it when it is fully loaded and ready for
operation. Weigh it on a commercial scale to ensure that it
is not over the GVWR.
Figure out the weight on the front and rear of the vehicle
separately. It is important that you distribute the load
evenly over the front and rear axles.
Overloading can cause potential safety hazards and
shorten useful service life. Heavier axles or suspension
components do not necessarily increase the vehicle’s
GVWR.
Loading
To load your vehicle properly, first figure out its empty
weight, axle-by-axle and side-by-side. Store heavier items
down low and be sure you distribute their weight as
evenly as possible. Stow all loose items securely before
driving. If weighing the loaded vehicle shows that you
have exceeded either GAWR, but the total load is within
the specified GVWR, you must redistribute the weight.
Improper weight distribution can have an adverse effect on
the way your vehicle steers and handles and the way the
brakes operate.NOTE:
•
Refer to the “Vehicle Certification Label” affixed to the
rear of the driver’s door for your vehicle’s GVWR and
GAWRs.
• Refer to the “Tire Placard” for your vehicle’s proper tire
pressure.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with
your vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue weight.
286 STARTING AND OPERATING

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
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IN CASE OF EMERGENCY 301

2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
(Continued)
WARNING! (Continued)
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the SOS operator opens a voice connection with the
vehicle’s SOS Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the SOS
operator until the SOS operator terminates the connec-
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
302 IN CASE OF EMERGENCY

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
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IN CASE OF EMERGENCY 303

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active. •
The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
304 IN CASE OF EMERGENCY

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly. General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
BULB REPLACEMENT
Replacement Bulbs
All of the interior bulbs are glass wedge base or glass
cartridge types. Aluminum base bulbs are not approved
and should not be used for replacement.
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IN CASE OF EMERGENCY 305

Interior Bulbs
Bulb Number
Rear Courtesy/Reading Lamps W5W
Rear Compartment (Trunk) Lamp 562
Overhead Console Reading Lamps 578
Visor Vanity Lamps A6220
Glove Compartment Lamp – If Equipped 194
Door Courtesy 562
Shift Indicator Lamp JKLE14140
Optional Door Map Pocket/Cupholder LED (Serviced At Authorized Dealer)
For lighted switches, see your authorized dealer for replacement instructions.
Exterior Bulbs
Bulb Number
Low Beam/High Beam (Bi-Halogen Headlamp) 9005HL+
Low Beam/High Beam (Bi-Xenon Headlamp) D3S (Serviced At Authorized Dealer)
Front Turn Signal Lamp PSY24WSV
Front Park Lamp LED (Serviced At Authorized Dealer)
Daytime Running Lamp LED (Serviced At Authorized Dealer)
Front Fog Lamp – If Equipped LED (Serviced At Authorized Dealer)
306 IN CASE OF EMERGENCY

Bulb Number
Front Sidemarker Lamp LED (Serviced At Authorized Dealer)
Rear Tail/Stop/Turn Lamp LED (Serviced At Authorized Dealer)
Rear Sidemarker Lamp LED (Serviced At Authorized Dealer)
Backup Lamp LED (Serviced At Authorized Dealer)
Center High Mount Stop Lamp (CHMSL) LED (Serviced At Authorized Dealer)
License LED (Serviced At Authorized Dealer)
Replacing Exterior Bulbs
High Intensity Discharge Headlamps (HID) — If
Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off and the ignition turned to the OFF
position.Because of this, you should not attempt to
service a headlamp bulb yourself. If a headlamp bulb
fails, take your vehicle to an authorized dealer for ser-
vice.
WARNING!
A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electrocu-
tion if not serviced properly. See your authorized
dealer for service.
NOTE: On vehicles equipped with HID headlamps, when
the headlamps are turned on, there is a blue hue to the
lights. This diminishes and becomes more white after
approximately 10 seconds, as the system charges.7
IN CASE OF EMERGENCY 307

4. Twist the headlamp bulb assembly counterclockwise,and then pull it out of the headlamp assembly.
5. Disconnect the bulb from the wiring assembly and install the replacement bulb.
6. Reinstall the bulb and wiring assembly into the head- lamp assembly, and then turn it clockwise.
7. Install the headlamp bulb cap in the headlamp housing and rotate it clockwise to lock it.CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
Front Turn Signal Lamps
The Front Park/Turn function is part of the headlamp
assembly and use LED lamps that are not serviceable
separately. The headlamps must be replaced as an assem-
bly, see your authorized dealer.
Front Fog Lamp
The Front Fog Lamps use LED sources that are not
serviceable separately. The Front Fog Lamp must be re-
placed as an assembly; see your authorized dealer.
Front/Rear Side Marker Lamp
The Side Markers use LED lamps that are not serviceable
separately. The Side Markers must be replaced as an
assembly, see your authorized dealer.
Headlamp Assembly
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IN CASE OF EMERGENCY 309