service CHRYSLER ASPEN 2007 2.G Repair Manual

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle..............................442
▫Prepare For The Appointment............442
▫Prepare A List........................442
▫Be Reasonable With Requests.............442
If You Need Assistance...................442Warranty Information (U.S. Vehicles Only).....445
MoparParts.........................445
Reporting Safety Defects..................445
▫In Canada..........................445
Publication Order Forms..................446
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
442 IF YOU NEED CONSUMER ASSISTANCE

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
IF YOU NEED CONSUMER ASSISTANCE 443
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Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer’s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your servicecontract, call the manufacturer’s Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service Contract. It
is not responsible for any service contract other than the
manufacturer’s Service Contract. If you purchased a
service contract that is not a manufacturer’s Service
Contract, and you require service after your manufactur-
er’s new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
444 IF YOU NEED CONSUMER ASSISTANCE

WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of DaimlerChrysler’s warranties applicable to
this vehicle.
MOPAR PARTS
Moparfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect, which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.NHTSA.gov. or write to:
NHTSA, U.S. Dept. of Transportation, Washington DC
20590. You can also obtain other information about motor
vehicle safety from the Hotline.In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
IF YOU NEED CONSUMER ASSISTANCE 445
9

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
446 IF YOU NEED CONSUMER ASSISTANCE

Carbon Monoxide Warning............72,161,315
Cargo Management System................. 178
Cargo Organizer....................... 178
Cargo Organizer........................ 178
Cargo (Vehicle Loading)................... 321
Catalytic Converter...................... 373
CD (Compact Disc) Player...............200,208
Cellular Phone........................83,232
Center High Mounted Stop Light............ 412
Certification Label....................... 321
Charging.............................. 354
Chart, Tire Sizing........................ 290
Child Restraint........................62,63
Child Restraint Tether Anchors.............65,70
Child Restraint with Automatic Belts........... 45
Child Seat.............................. 67
Circuit Breakers......................... 398
Cleaning
Wheels............................. 395Climate Control......................... 233
Climate Control, Rear Zone..............237,244
Clock.....................197,198,202,210,222
Compact Disc (CD) Maintenance............. 232
Compact Spare Tire...................... 301
Compass Calibration..................... 158
Compass Variance....................... 159
Console, Floor.......................172,175
Console, Overhead....................150,151
Contract, Service........................ 444
Coolant Pressure Cap (Radiator Cap)....362,363,383
Cooling System......................... 381
Adding Coolant (Antifreeze).............. 383
Coolant Capacity...................... 414
Coolant Level......................381,384
Disposal of Used Coolant................ 384
Drain, Flush, and Refill.................. 382
Inspection........................... 384
Points to Remember.................... 385
452 INDEX

Pressure Cap......................... 383
Radiator Cap......................... 383
Selection of Coolant (Antifreeze)......382,414,415
Temperature Gauge..................... 187
Cruise Control (Speed Control).............. 142
Cup Holder............................ 173
Customer Assistance..................... 442
Data Recorder, Event...................... 60
Daytime Running Lights................... 134
Dealer Service.......................... 367
Defroster, Rear Window................... 250
Defroster, Windshield..........73,235,236,241,242
Delay (Intermittent) Wipers................. 138
Diagnostic System, Onboard................ 364
Dimmer Switch, Headlight................. 188
Dipsticks
Automatic Transmission................. 389
Oil (Engine).......................... 368Power Steering........................ 377
Disarming, Theft System................... 18
Disc Brakes............................ 387
Disposal
Antifreeze (Engine Coolant)............... 384
Door Locks............................. 27
Door Opener, Garage..................... 160
Drive Belts............................ 372
Drive Shaft Universal Joints................ 378
DVD Player (Video Entertainment System)...... 226
E-85 Fuel............................. 318
Electric Remote Mirrors.................... 81
Electrical Power Outlets................... 169
Electronic Brake Control System............. 279
Electronic Speed Control (Cruise Control)...... 142
Electronic Stability Program (ESP).........193,283
Electronic Vehicle Information Center (EVIC).... 152
INDEX 453
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Lane Change and Turn Signals.........135,187,409
Lap/Shoulder Belts.....................39,45
LATCH (Lower Anchors and Tether for CHildren) . 65
Life of Tires............................ 304
Liftgate................................ 34
Lights..............................74,131
Airbag............................59,196
Anti-Lock Warning..................... 190
Automatic Headlights................... 133
Back-Up............................. 409
Brake Warning........................ 193
Bulb Replacement...................... 407
Center Mounted Stop................... 412
Courtesy/Reading..................... 151
Cruise.............................. 196
Daytime Running...................... 134
Dome.............................. 151
Electronic Stability Program (ESP) Indicator . 193,283
Fog ..........................135,188,413Hazard Warning Flasher................. 346
Headlights........................... 134
High Beam........................... 137
High Beam/Low Beam Select............. 137
Instrument Cluster..................134,187
Interior..........................132,151
License............................. 411
Lights On Reminder.................... 135
Low Fuel.........................187,188
Malfunction Indicator (Check Engine)........ 194
Park............................... 134
Passing............................. 137
Reading............................. 151
Seat Belt Reminder..................... 188
Service.............................. 407
Tire Pressure Monitoring (TPMS)........... 195
Traction Control....................... 283
Turn Signal........................135,409
Warning (Instrument Cluster Description)..... 187
458 INDEX

Loading Vehicle......................... 321
Tires ............................... 293
Locks................................. 27
Automatic Door........................ 28
Child Protection........................ 30
Door................................ 27
Ignition.............................. 13
Keys................................ 12
Power Door........................... 28
Steering Wheel......................... 13
Lower Anchors and Tether for CHildren (LATCH) . 65
Lubricating Oil......................... 392
Lubrication, Body....................... 378
Lug Nuts............................. 352
Luggage Carrier......................... 176
Lumbar Support........................ 110
Maintenance Free Battery.................. 375
Maintenance Procedures................... 367Maintenance Schedule.................... 418
Schedule “A”......................... 434
Schedule “B”......................... 421
Malfunction Indicator Light (Check Engine) . . 194,365
Manual, Service......................... 446
Manual Transmission
Lubricant Selection..................... 416
Map/Reading Lights..................... 151
Memory Seat........................... 125
Mirrors................................ 79
Automatic Dimming...................80,83
Electric Powered....................... 81
Heated.............................. 83
Memory............................. 125
Outside.............................. 81
Rearview............................. 79
Vanity............................... 82
Modifications/Alterations, Vehicle............. 8
Monitor, Tire Pressure System............... 307
INDEX 459
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