maintenance CHRYSLER ASPEN HYBRID 2007 2.G Warranty Booklet
[x] Cancel search | Manufacturer: CHRYSLER, Model Year: 2007, Model line: ASPEN HYBRID, Model: CHRYSLER ASPEN HYBRID 2007 2.GPages: 132, PDF Size: 1.55 MB
Page 2 of 132
Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
Moving?• Name and address changes ......................................................................page 5• How to get service ........................................................................\
...........page 16
For 24-hour Roadside Assistance
Dial 1-800-363-4869
•
Give us your Vehicle Identification Number,
licence plate number and odometer reading.
•
Tell us where you are and the number from
which you are calling.
See page 21 for details.
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you perform the scheduled maintenance at the time or metrage shown in your Owner’s Manual. If you do not do so, and your vehicle fails as a result of your failure to maintain it properly, repairs may not be covered under your warranty.
DaimlerChrysler recommends that you use this Maintenance Service Schedule Book to keep a written record of maintenance performed on your vehicle.
Page 3 of 132
2007 Chrysler Aspen
CONTENTS
Warranty Information ......................................... 4
Your rights and responsibilities .......................... 4-5
About your warranties ............................................ 6
/60 Basic Warranty ................................................
7
5/100 Powertrain Warranty .................................... 8
Corrosion Warranty ................................................ 9
Emission Warranties....................................... 10-12
What is not covered ........................................ 1-15
How to get service ................................................. 16
Other things you should know ...................... 17-18
Customer Assistance ........................................ 19
Arbitration ............................................................. 20
5/100 Roadside Assistance Program ............ 21-24
Optional Service Contracts .......................... 25-29
Maintenance Service Schedule Coupons
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and
optional service contracts that apply to your new vehicle. It explains exactly
what’s covered, how long each warranty lasts, and what you must do to keep
the warranties in force. Please read the warranties and other information in
this booklet carefully.
This booklet should be kept in your vehicle. In this booklet, “DaimlerChrysler Retailer” means any authorized r\
etailer who sells and services Chrysler, Jeep® or Dodge vehicles.
“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerC\
hrysler Canada Inc.
“DaimlerChrysler parts” mean Mopar® or Autopar® brand parts designed for Chrysler, Jeep and Dodge vehicles by DaimlerChrysler Motors Corporation.
Chrysler and Dodge are registered trademarks of DaimlerChrysler Canada Inc., a wholly owned subsidiary of DaimlerChrysler Corporation. Jeep is a registered trademark of DaimlerChrysler Corporation, used under licence by DaimlerChrysler Canada Inc. Mopar is a registered trademark of DaimlerChrysler Corporation. Autopar is a registered trademark of DaimlerChrysler Canada Inc.
Page 4 of 132
2007 Chrysler Aspen
4
YOUR R igh TS aNd RESPONS iB iL iT iES
All of the warranties in this booklet are limited warranties and they
give you specific legal rights. You may also have other rights which
vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of how long an implied warranty lasts or who is eligible
for coverage, so the stated limitations or exclusions may not apply
to you.
The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to this
vehicle. Any implied warranty or condition of merchantability or
fitness for a particular purpose applicable to this vehicle is limited in
duration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach of
these written warranties or of any implied warranty or condition.
OperatiOn and maintenance
It is your responsibility under the terms of these warranties to
operate and mai ntain your vehicle as recommended in the Owner’s
Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
We strongly recommend that you return to your selling
retailer for all service, both during and after the warranty periods.
DaimlerChrysler Canada Retailers are best equipped and trained
to provide all levels of service and maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
WaRRaNTY
iNfORMa TiON
Page 10 of 132
2007 Chrysler Aspen
10
EmISSION WARRANTIES
EM iSS iON Wa RRaNT iES
DaimlerChrysler Canada warrants that your new vehicle was
designed, built and equipped to conform at the time of sale with
applicable federal and provincial emissions standards, and that
the vehicle is at the time of sale free from defects in material
and workmanship which would cause it to fail to conform to the
applicable emission standards within the warranty periods specified.
A covered defect is one which causes your vehicle to fail to meet
applicable emission control regulations.
To keep your vehicle operating properly and in conformance with
emission regulations, see the “Scheduled Mai ntenance” instructions
in your Owner’s Manual and herein. Only DaimlerChr ysler parts
should be used for maintenance and repair of your vehicle’s emission
control systems.
You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions arise
concerning maintenance. DaimlerChrysler Canada has the right
to deny warranty coverage if your vehicle has not been properly
maintained, or if repairs are needed because parts other than
DaimlerChrysler parts were used; however, denial will not be based
on the lack of maintenance records alone.
Warranty service must be performed by an authorized
Chrysler Retailer.
If emergency warranty service is required and an authorized
retailer is not available, contact DaimlerChrysler Canada Customer
Assistance (page 19) and request emission warranty service help.
Page 12 of 132
2007 Chrysler Aspen
12
EM iSS iON PER fORM aNCE WaRRaNTY
The Emission Performance Warranty only applies to cars and trucks
with a GVW less than 855 kg (8500 lb).
For 2 years or 40,000 kilometres, whichever occurs first, the
Performance Warranty will cover the cost of repairing or adjusting
any components or parts of your vehicle that might be necessary to
pass an approved Provincial Inspe ction/Maintenance (I/M) program’s
emissions test, but only if:
• your vehicle failed an approved Provincial I/M emissions test; and
•
your vehicle was properly maintained and operated until it failed
the test; and
•
warranty service is required in order for your vehicle to pass the
Provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
hOW tO get service under this W arranty
If your vehicle fails an approved I/M emissions test within the
Emission Performance Warranty period, take it to an authorized
Chrysler Retailer as soon as possible. Give the service representative
the printout that shows your vehicle failed the test. If possible, bring
all service receipts, maintenance logs and records to prove that your
vehicle has been properly maintained.
EmISSION DEfECT W ARRANTY / EmISSION PERfORmANCE W ARRANTY
Page 13 of 132
2007 Chrysler Aspen
1
W ha T iS NOT COVERE d
damage frOm misuse Or accident
The warranties in this booklet do not cover repairs required due
to fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and fertilizers),
misuse (such as driving over curbs, overloading, spinning wheels,
etc.), racing or participating in a racing event, improper discon -
nection of components, modifying the exhaust system, tampering
or making adjustments which do not comply with DaimlerChrysler
specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
damage frOm the envirOnment
The warranties in this booklet do not cover fading or deterioration
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or
insect droppings, salt, sand, gravel, road hazards, hail, win dstorms,
lightning, floods or any other event of nature.
Road salt, car washes, scuffs and scratches, and everyday abrasion
from sand and dirt can affect the appearance of a vehicle’s wheels
(steel, chrome and aluminum) and other undercarriage parts. Some
surface corrosion with use is normal; it is not a defect and is not
covered by any warranty.
nOrmal maintenance and Wear
The warranties in this booklet do not cover normal mai ntenance
services, such as oil and filter changes, general lubrication, tire
rotation, engine tune-ups and replacing spark plugs. Required
maintenance services are described in detail in your Owner’s
Manual and herein. The warranties also do not cover worn
wiper blades, clutch discs, brake rotors, pads, linings or drums,
windshield and rear window, wheel alignment and wheel balancing
(unless they are defective, see page 7).
WHAT IS NOT COVERED
Page 14 of 132
2007 Chrysler Aspen
14
WHAT IS NOT COVERED
damage frOm imprOper maintenance
The warranties in this booklet do not cover repairs required due to
improper maintenance, lack of maintenance, use of contaminated
or dirty fuels or failure to use the proper fuels and lubricants
recommended in the Owner’s Manual and herein.
extra expenses
The warranties in this booklet do not cover incidental or con-
sequential damages such as loss of use of your vehicle, loss of
time, inconvenience, expense for fuel, telephone, travel, rental car,
overnight accommodation, loss or damage to your personal property,
commercial loss, loss of income, etc.
nOn-daimlerchrysler mOdificatiOns
The warranties in this booklet do not cover repairs required because
of non-DaimlerChrysler modifications, installation of special
equipment or accessories, or use of special materials, fuels or
additives. This includes special bodies, body conversions, fuel system
conversions, trailer hitches, window tints, sunroofs, theft alarms,
etc. Non-DaimlerChrysler modifications do not by themselves void
your warranty, but they are not covered by your warranty.
nOn-daimlerchrysler parts
The warranties in this booklet do not cover parts, equipment,
materials or additives not supplied by DaimlerChrysler or not
certified for use on your vehicle. Performance and racing parts are
considered to be non-DaimlerChrysler parts.
Page 25 of 132
2007 Chrysler Aspen
25
OPTIONAL DAImLERCHRYSLER CANADA SERVICE CONTRACTS
As complete as our new warranty is, it may not give you total
protection for your ownership period, nor does it provide the
regular maintenance which is required to keep your new vehicle
at its optimal operating condition. If you lease a vehicle, you
should be aware of your obligation to maintain and repair
the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide
mechanical coverage on most major components†† when your
factory warranty expires. There are three types of plans available for
purchase to suit most needs and the average length of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance
service and all SRT vehicles may qualify for a service contract.
Please see your selling retailer for “Special Use” Service Contract
availability.
††Subject to limitations. Details available at your selling retailer.
OPT iON aL
d ai MLER ChRYSLER
Ca Nada SERV iCE
CONTR aCTS
Page 26 of 132
2007 Chrysler Aspen
1. pOWertrain plans*
Powertrain plans complement the factory powertrain warranty by
providing enhanced roadside coverage and car rental allowance if
your vehicle is not drivable and must be kept overnight. Certain
plans also provide additional distance coverage.
Major components covered are:
• engine • transmission • front-wheel drive • rear-wheel drive
• 4-wheel drive (4x4) • all-wheel drive vehicles
2. “gOld” plans*
Each plan provides full mechanical repair protection to non-powertrain
(Gold) components. Certain plans also provide full mechanical
protection against powertrain component repairs beyond your vehicle’s
Powertrain Warranty coverage. Contracts are available with or without
a deductible.
Major components covered are:
• steering • air conditioning • engine cooling and fuel • front
suspension • rear suspension • electrical • hydraulic brake
components • anti-lock brakes
*Maximum terms available on new vehicles registered in Canada only.
3. “gOld plus” plans*
The most complete protection available for your new vehicle is a
“Gold Plus” Service Contract which combines the benefits of Gold
component coverage (see “Gold” Plans), plus, the most important
vehicle maintenance functions:
• Engine oil and oil filter changes
• Tire rotation every other service
• “Peace of Mind” motoring with Tire Road Hazard
Protection which provides full, or pro-rata, replacement
of the original four tires, or their repair
•
Rental car allowance for same-day warranty repairs – your
vehicle need not be kept overnight before eligibility for the
rental allowance is met
26
OPTIONAL DAImLERCHRYSLER CANADA SERVICE CONTRACTS
Page 31 of 132
next service due
2007 Chrysler Aspen
Maintenance Service Schedule