tow CHRYSLER ASPEN HYBRID 2007 2.G Warranty Booklet

2007 Chrysler Aspen
6
aBOUT YOUR Wa RRaNT iES
Warranty start date
Time and distance limitations for all warranty coverage are measured
from the vehicle’s “warranty start date,” which is the date when the
vehicle was originally delivered or first used, whichever occurred first.
vehicles cOvered
The warranties in this booklet cover new 2007 Chrysler Aspen
vehicles which are built for sale in Canada and are registered and
normally operated in Canada. The warranties apply to all owners of
the vehicle.
cOvered repairs
The warranties in this booklet cover repairs to factory-installed
DaimlerChrysler parts and equipment (that is, DaimlerChrysler parts
or equipment installed by DaimlerChrysler or by the selling retailer
before the vehicle was delivered to the first owner), if the repairs
were necessary because of a defect in material or workmanship.
Covered repairs will be done without charge, using new or remanu -
factured DaimlerChrysler parts (see page 17).
tOWing is cOvered
If your vehicle has to be towed because a part covered by warranty
failed, towing to the nearest Chrysler Retailer will be covered by the
Roadside Assistance Program (for details, see page 21).
Important: Some vehicles have special towing requirements.
See your Owner’s Manual for towing instructions.
ABOUT YOUR WARRANTIES

2007 Chrysler Aspen
21
ROADSIDE ASSISTANCE
• N EED A TOW ? If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized
DaimlerChrysler Canada Retailer which services your brand of vehicle
(or to the DaimlerChrysler Canada Retailer of your choice, provided it
is within a 5-kilometre distance of the point of breakdown).
• S TUC k? If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility has
access, it will be winched to the nearest road surface. If your vehicle is
unable to proceed under its own power and a tow is required once
the winch is performed, you will be responsible for paying the service
facility for the winch and the tow.
• DEAD BATTERY ? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to start,
your vehicle will be towed to the nearest DaimlerChrysler Retailer (or to
the DaimlerChrysler Retailer of your choice provided it is within a
 5-kilometre distance of the point of breakdown).
• LOC kED OUT ? If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limited
to providing access to the seating area only and does not include the
cost of replacing keys.)
ROadSidE
aSSiST aNCE
5/100 ROadSid E a SS iST aNCE PRO gR aM
We are pleased to provide this 24-hour Roadside Assistance Program for
all new 2007 vehicles which have a 3-year or 60,000-kilometre Basic
Warranty and a 5-year or 100,000-kilometre Powertrain Warranty.
Eligible vehicles must be registered in Canada and are covered for
5 years or 100,000 kilometres, whichever occurs first, from the
vehicle’s warranty start date. Vehicles placed in police, taxi, limousine,
postal or ambulance service and all SRT vehicles, are covered for
roadside assistance for 3 years or 60,000 kilometres only (whichever
occurs first). Roadside Assistance service will be provided to the owner
or driver of an eligible vehicle.

2007 Chrysler Aspen
22
ROADSIDE ASSISTANCE
• FLAT TIRE ? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL ? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 23) because there
are some limitations that may affect the service available to you.
tO request assistance (see alsO inside frOnt cOver)
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869 (this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle ow ner and be ready to provide:
❏ Your Vehicle Identification Number ❏ Your licence plate number ❏ Your odometer reading (kilometres)❏ The location of your vehicle and the phone number where you can be reached
❏ Type of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided
by the tow company
• If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service
tOWing after the prOgram expires
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres (or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs
after the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized retailer for further details.
*See page 10.

2007 Chrysler Aspen
2
ROADSIDE ASSISTANCE
abOut rOadside assistance
The DaimlerChrysler Canada Roadside Assistance Program is not
a warranty, but the coverage is concurrent with the Basic and
Powertrain Warranties.
C o v e r e d s e r v i c e m u s t b e p r o v i d e d i n C a n a d a o r t h e
Continental United States and is limited to plated and insured
vehicles that use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly
travelled and maintained public road (such as beaches, recreational
areas, construction sites, open fields, private and seasonal roads).
Cross-country, logging, aut ocross and any other form of off-road
use is not covered.
T h e p r o g r a m d o e s n o t c o v e r w i n c h i n g o r t o w i n g f o r
vehicles that become stuck while ploughing snow.
The program does not cover repeat calls for the same problem
(if avoidance of the problem is within the control of the driver or
owner), or towing from one retailer to another, or service if the
driver appears to be under the influence of alcohol or drugs.
The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle
warranty will be provided by your DaimlerChrysler Canada Retailer.
The program does not pay for towing required because of
an accident. For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage
suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing
services to you. Such damages include lost time, inconvenience, loss
of use of your vehicle, rental cars, fuel, telephone, travel or lodging,
loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage
to your vehicle or personal property resulting from providing roadside
service is the responsibility of the roadside service provider (the towing
company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any
repairs are performed.

2007 Chrysler Aspen
24
ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is
abuse of the services or requests for service become unreasonable or
too frequent.
The program may be amended or cancelled at any time
without refund.
in remOte lOcatiOns
If your vehicle suffers a warrantable mechanical breakdown
at a considerable distance from a DaimlerChrysler Canada Retailer,
we reserve the right to engage a nearby non-DaimlerChrysler service
facility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing retailer, transportation by rail or water may
be necessary. The program will cover a tow to the dock or rail
terminal and also to the retailer at the end of the trip, but special
transportation by rail or water must be arranged for and paid by
you. We will reimburse you for special transportation costs, up to
$00 per incident.
if yOu have tO pay
If you have to pay for a service that is normally covered by the
program, you may claim reimbursement under the following
conditions:
• You must have called the toll-free number first for assistance
•
Towing claims must be accompanied by the original detailed repair
bill and towing invoice
•
Reimbursement will be limited to the local Roa dside Assistance
contractor rates, to a maximum of $100 per incident, unless
otherwise noted
•
Only original receipts, bills and/or charge card copies submitted
by you will be accepted for consideration for reimbursement.
Originals will be returned upon request
•
Mail your claims to:


DaimlerChrysler Canada Roadside Assistance

248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 0 days from the date the service
was performed, or if service was provided by an unlicenced garage or
individual.

2007 Chrysler Aspen
ineligible vehicles
Vehicles involved in an accident to the extent of becoming an
insurance write-off; vehicles not registered in Canada; vehicles placed
in taxi, limousine or livery services; vehicles used to plough snow or
used in postal or dump truck services; vehicles used off-road; cab and
chassis trucks; vehicles altered or converted from specified original
DaimlerChrysler equipment; vehicles used in emergency services
(police, ambulance, towing); and motor homes are not eligible for a
DaimlerChrysler Canada Service Contract.
Vehicles used in any competition event, pulling a trailer that
exceeds the rated capacity of the vehicle, or failing to adhere to the
requirements for vehicles used to pull a trailer as outlined in the
Owner’s Manual are not eligible.
When plan cOverage starts and ends
All new vehicle plans commence from the warranty start date (the
original in-service date of the vehicle) and from zero metrage.
Substitute transportation coverage begins on the date the
contract is purchased, subject to acceptance by DaimlerChrysler
Canada. Plan expiration is specified in your plan provision.
eligible vehicles
DaimlerChrysler Canada vehicles which have /60 Basic and/or 5/100
Powertrain Warranty and are less than three years in service, and
have accumulated less than 60,000 kilometres, are eligible for
service contracts.
28
OPTIONAL DAImLERCHRYSLER CANADA SERVICE CONTRACTS

MAINTENANCE Scheduled maintenance must be completed to provide the best vehicle performance and reliability. The limited warranties in the warranty booklet DO NOT COVER repairs required due to improper maintenance. We strongly suggest you keep track of scheduled maintenance and keep receipts or other documents. Use only recommended Mopar lubricants and genuine Mopar parts. In the event that a condition arises between maintenance intervals, please contact your retailer. AVOID
P RO lONGED PERIODS Of I DlING .
NOTE:
WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE INTERVAL THAT OCCURS FIRST.
AT EACH STOP FOR FUEL
•
Check the engine oil level about 5 minutes
after a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add oil only when the level is at or below the ADD or MIN mark.
•
Check the windshield washer solvent and
add if required.
ONCE A MONTH
•
Check the tire pressure and look for unusual
wear or damage.
•
Inspect the battery and clean and tighten the
terminals as required.
•
Check the fluid levels of coolant reservoir,
brake master cylinder and transmission and add as needed.
•
Check all the lights and all other electrical
items for correct operation.
•
Check and clean wiper blades. Replace if
required.
VISUA l INSPECTIONS –
INSPECT fOR SIGNS O f COMPONENT DETERIORATION
AND PHYSICA l DAMAGE.
There are two maintenance schedules contained in your Owner’s Manual. Schedule “B” best describes operating conditions in Canada and
is the recommended service schedule. for
your convenience, the scheduled maintenance intervals outlined in this booklet follow the Severe Service Schedule as described in your Owner’s Manual. Schedule “B” is for vehicles that are operated under one or more of the following conditions: day or night temperatures
below 0°C (32° f); stop-and-go driving; extensive
engine idling; driving in dusty conditions; short trips of less than 16 km (10 mi.); more than
50% of your driving is at sustained high speeds
during hot weather, above 32°C (90° f); trailer
towing; heavy loading; snowploughing; taxi, police, or delivery service (commercial service); off-road or desert driving; if equipped for and operating with E-85 (ethanol) fuel. Schedule “A” is for vehicles that are not operated under any of the conditions listed under Schedule “B.”The performance of all scheduled service work is required to maintain your vehicle in good operating condition. DaimlerChrysler Canada Inc. reserves the right to deny warranty coverage if the vehicle has not been properly maintained. While we do not insist that such work be performed by factory-authorized retailers, we strongly recommend that an authorized Chrysler, Jeep® or Dodge Retailer perform this work.
INTRODUCTION

2007 Chrysler Aspen

Maintenance Service
Schedule “B”
Odometer Reading
Date
Retailer copy. Remove and attach to Repair Order 26-93-02-01 3N.
10,000 km
Maintenance Service Schedule “B”
10,000 km
l
Change engine oil and engine oil filter (or every  months, whichever occurs first).l Rotate tires and check tire pressure.l Check spare tire for proper pressure and correct stowage.
iNSPECT T hE fOLLOW iN g:
l
Inspect the exhaust system.l
Inspect the brake hoses.l
Inspect the CV joints (if equipped) and front suspension components.l
Check the automatic transmission fluid level.l
Check the coolant level, hoses and clamps.

2007 Chrysler Aspen

Odometer Reading
Date
Repair Order No.
DaimlerChrysler
r
etailer stamp
Signature of authorized DaimlerChrysler Canada Retailer
l
Change engine oil and engine oil filter
(or every  months, whichever occurs first).
l Rotate tires and check tire pressure.
l Check spare tire for proper pressure and correct stowage.
i NSPECT T hE fOLLOW iN g:
l
Inspect the exhaust system.
l
Inspect the brake hoses.
l
Inspect the CV joints (if equipped) and front suspension components.
l
Check the automatic transmission fluid level.
l
Check the coolant level, hoses and clamps.
Maintenance Service Schedule “B”
10,000 km

2007 Chrysler Aspen

Maintenance Service
Schedule “B”
Odometer Reading
Date
Retailer copy. Remove and attach to Repair Order 26-93-04-01 3N.
20,000 km
Maintenance Service Schedule “B”
20,000 km
l
Change engine oil and engine oil filter (or every  months, whichever occurs first).l Rotate tires and check tire pressure.l Check spare tire for proper pressure and correct stowage.
iNSPECT T hE fOLLOW iN g:
l
Inspect the exhaust system.l
Inspect the brake hoses.l
Inspect the CV joints (if equipped) and front suspension components.l
Check the automatic transmission fluid level.l
Check the coolant level, hoses and clamps.