service CHRYSLER PACIFICA 2018 Owners Manual

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position. Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE:
When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe-
cific settings for the first time.
24 GETTING TO KNOW YOUR VEHICLE

occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Customer Key Programming
Programming key fobs may be performed at your autho-
rized dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
32 GETTING TO KNOW YOUR VEHICLE

location below the door handle(s). Do not move your foot
sideways or in a sweeping motion or the sensors may not
detect the motion.
When a valid kicking motion is completed, the sliding door
will chime, the hazard lights will flash and the sliding door
will open almost instantaneously. This assumes all options
are enabled in the radio settings.
NOTE:
•To open the Hands-Free Sliding Doors requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any kicks.
• The Hands-Free Sliding Door will only operate when the
transmission is in PARK.
• With every movement of the Hands-Free sliding doors,
an audible tone will sound and the turn signals will
flash. Refer to “Uconnect Settings” in “Multimedia” for
further information on turning these alerts on or off.
• If anything obstructs the power sliding side door while
it is closing or opening, the door will automatically
reverse to the closed or open position and an audible
tone will sound, provided it meets sufficient resistance.
The turn signals will flash with sliding door movements. •
If the power sliding doors encounters multiple obstruc-
tions within the same cycle, the system will automati-
cally stop.
The Hands-Free Sliding Doors feature may be turned off
through Uconnect Settings. Refer to “Uconnect Settings” in
“Multimedia” for further information. The Hands-Free
Sliding Doors feature should be turned off during Jacking,
Tire Changing, and Vehicle Service.
Child Locks
To provide a safer environment for small children riding in
the rear seats, the sliding doors are equipped with a Child
Protection Door Lock system.
To Engage The Child Protection Door Lock
1. Open the sliding side door.
2. On the rear of the sliding door, slide the Child Protection Door Lock control inward (toward the vehicle) to en-
gage the Child Protection Door Lock.
46 GETTING TO KNOW YOUR VEHICLE

Winter Operation
To ensure the best possible heater and defroster perfor-
mance, make sure the engine cooling system is functioning
properly and the proper amount, type, and concentration
of coolant is used. Refer to “Fluids And Lubricants” in
“Technical Specifications” for proper coolant selection. Use
of the air Recirculation mode during Winter months is not
recommended, because it may cause window fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of service (i.e.,
vacation) for two weeks or more, run the air conditioning
system at idle for about five minutes, in fresh air with the
blower setting on high. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
Window Fogging
Vehicle windows tend to fog on the inside in mild, rainy,
and/or humid weather. To clear the windows, select De-
frost or Mix mode and increase the front blower speed. Do
not use the Recirculation mode without A/C for long
periods, as fogging may occur.
CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
•Use care when washing the inside of the rear win-
dow. Do not use abrasive window cleaners on the
interior surface of the window. Use a soft cloth and a
mild washing solution, wiping parallel to the heat-
ing elements. Labels can be peeled off after soaking
with warm water.
• Do not use scrapers, sharp instruments, or abrasive
window cleaners on the interior surface of the win-
dow.
• Keep all objects a safe distance from the window.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
winter months, make sure the air intake is clear of ice,
slush, and snow.
3
GETTING TO KNOW YOUR VEHICLE 131

Vehicles Equipped With A Trailer Tow Package
NOTE:If your vehicle is equipped with the Trailer Tow
Package, the hands-free activation zone(s) for the Power
Liftgate will be located on the left and right side of the
receiver. Use a straight kicking motion under either activa-
tion zone to open the Hands-Free Liftgate.
When a valid kicking motion is completed, the liftgate will
chime, the hazard lights will flash and the liftgate will open
after approximately one second. This assumes all options
are enabled in the radio. NOTE:
To open the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door handle.
If a valid Passive Entry key fob is not within 5 ft (1.5 m), the
liftgate will not respond to any kicks.
CAUTION!
The Hands-Free Liftgate feature may be turned on or
off in Uconnect Settings. Refer to “Uconnect Settings”
in “Multimedia” for further information. The Hands-
Free Liftgate feature should be turned off during
Jacking, Tire Changing, and Vehicle Service.
NOTE:
• The Hands-Free Liftgate will only operate when the
transmission is in PARK.
• If anything obstructs the Hands-Free liftgate while it is
opening or closing, the liftgate will automatically re-
verse to the closed position, provided it meets sufficient
resistance.
• There are pinch sensors attached to the side of the
liftgate opening. Light pressure anywhere along these
strips will cause the liftgate to return to the open
position.
Hands-Free Liftgate Trailer Tow Activation Zones
3
GETTING TO KNOW YOUR VEHICLE 145

WARNING!
This equipment incorporates parts such as switches,
motors, or the like that tend to produce arcs or sparks
that can cause an explosion. When using your vacuum
near gasoline-dispensing equipment or service sta-
tions, park vehicle at least 20 ft (6 m) away from the
exterior enclosure of any dispensing pump. The
vacuum is mounted more than 18 inches (45 cm) above
ground level in your vehicle.
1. Before Using Vacuum:
Accessory (ACC) Mode Operation - For up to 10 minutes
of operation
Always apply the parking brake, shift the transmission into
PARK, and push ignition button to place ignition in
Accessory (ACC) mode. The engine will not be running in
this mode. Do not leave the key fob in or near the vehicle,
or in a location accessible to children.
NOTE: The vacuum system will run for 10 minutes off
battery power and then the vacuum will shut down. A low
battery indication light (LOW PWR) located below the
vacuum nozzle storage location will come on one minute
before the vacuum shuts down. Engine Running (ON) Operation - For more than 10
minutes of operation
•Position vehicle outdoors and fully open all side
windows.
• Always apply the parking brake, shift the transmission
into PARK, and leave engine running.
WARNING!
Carbon monoxide (CO) in exhaust gases can cause
serious injury or death. Follow the precautions below
to prevent carbon monoxide poisoning:
•Do not inhale exhaust gases.
• Do not start or run an engine in a closed garage or
confined area. Always position vehicle outdoors and
fully open all side windows before using vacuum
system with the engine running.
• Guard against carbon monoxide with proper main-
tenance. Have the exhaust system inspected every
time the vehicle is raised. Have any abnormal condi-
tions repaired promptly.
3
GETTING TO KNOW YOUR VEHICLE 149

WARNING!(Continued)
•Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Do not leave the vacuum running while unattended.
• Use only as described in this manual. Use only
attachments provided with your vehicle.
• Do not put any object into openings. Do not use with
any opening blocked; keep free of dust, lint, hair,
and anything that may reduce air flow.
• Do not vacuum toxic material such as chlorine
bleach, ammonia, drain cleaner, etc.
• Do not vacuum hard or sharp objects such as glass,
nails, screws, coins, etc.
• Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
• Only use with filter in place. Periodically check that
the filter is in place and in good condition.
WARNING!
This equipment incorporates parts such as switches,
motors, or the like that tend to produce arcs or sparks
that can cause an explosion. When using your vacuum
(Continued)
WARNING! (Continued)
near gasoline-dispensing equipment or service sta-
tions, park vehicle at least 20 ft (6 m) away from the
exterior enclosure of any dispensing pump. The
vacuum is mounted more than 18 inches (45 cm) above
ground level in your vehicle.
5. When finished, push power button to turn vacuum off and store vacuum hose and any attachments.
6. Before exiting the vehicle: •If vehicle is in ACC mode, push ignition button to
place ignition in the OFF mode, remove key fob from
the vehicle, and lock the vehicle.
• If the engine is running, raise all of the windows, push
ignition button to place ignition in the OFF mode,
remove key fob from the vehicle, close all of the doors
and the liftgate and lock the vehicle.
Vacuum Troubleshooting
• DO NOT use with any opening blocked. If an object
becomes lodged in the hose, attempt to fully extend the
hose in a straight line while the vacuum motor is
running. If this does not dislodge the object, turn the
vacuum OFF and remove the hose from the vehicle
152 GETTING TO KNOW YOUR VEHICLE

3. Speedometer•Indicates vehicle speed.
4. Fuel Gauge •The gauge shows the level of fuel in the fuel tank when
the ignition switch is in the ON/RUN position.
•
The fuel pump symbol points to the side of the
vehicle where the fuel door is located.
5. Temperature Gauge
•The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily.
• The gauge can indicate a higher temperature when
driving in hot weather or up mountain grades. It
should not be allowed to exceed the upper limits of the
normal operating range.
WARNING!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reaches “H”
pull over and stop the vehicle. Idle the vehicle with the
(Continued)
WARNING! (Continued)
air conditioner turned off until the gauge drops back
into the normal range and is no longer red. If the gauge
remains on the “H”, turn the engine off immediately
and call an authorized dealer for service.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Servicing And Mainte-
nance”.
NOTE: The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
184 GETTING TO KNOW YOUR INSTRUMENT PANEL