air condition CHRYSLER PACIFICA 2018 Vehicle Warranty
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Additional notes about tire repairs:
•Not all punctured or damaged tires can be properly repaired; conse-
quently, they must be replaced. NEVER repair a tire with any of the
following conditions:
– Wear to the tire’s built-in tread wear indicators or to 2/32 inch
(1.6 mm) remaining tread depth in any area of the tread.
– With a puncture larger than 1/4 inch (6 mm).
– With a puncture or other damage outside the repairable tread area (as
shown in the graphic).
– With a pre-existing, improper repair.
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•Any tire repair done without removing the tire from the wheel is
improper. The tire must be demounted from the wheel and the interior
inspected for damage that may not be evident on the exterior of the
tire.
•Using only a plug/stem, or using only a patch, is not a safe or proper
repair. A patch must be applied to the interior of the tire and the
puncture hole must be filled with a suitable plug/stem filler to prevent
inflation pressure loss and contamination of the steel belts and other
plies.
•NEVER substitute a tube for a proper repair or to remedy an improper
repair.
•Tubes, like tires, should only be repaired by a qualified tire service
professional.
•Some vehicle manufacturers do not recommend using repaired tires.
Consult your vehicle owner ’s manual or contact the vehicle manufac-
turer before operating a repaired tire on your vehicle.
ASK how your tire will be repaired. ALWAYS insist on a proper tire
repair.
Emergency/Temporary Sealant or Filler Repairs:An emergency/
temporary sealant or filler injected into the tire, such as by aerosol can or
injection/squeeze-tube, is not a proper repair and voids the tire Limited
Warranty. A tire injected with such sealant/filler must be replaced by a
qualified tire service professional as soon as possible.
WARNING!
Tell the tire service professional if you have used an aerosol fixer to
inflate/seal the tire. Aerosol fixers could contain a highly volatile
gas. Always remove the valve core outdoors, away from sources of
excessive heat, flame, or sparks and completely deflate the tire
before removing it from the wheel.
Speed Rating:The tire’s speed rating is void if the tire is repaired,
retreaded, damaged, abused, or otherwise altered from its original
condition. Thereafter, it should be treated as a non-speed rated tire. See
“Tire Speed Ratings” in this manual.
Improper repair voids the tire Limited Warranty.See “Limited War-
ranty” in this manual.
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•High-speed driving should be left to trained professionals operating
under controlled conditions.
•No tire, regardless of its design or speed rating, has unlimited capacity
for speed, and a sudden tire failure can occur if its limits are exceeded.
See “Tire Speed Ratings,” the next section in this manual.
Refer to your vehicle owner ’s manual for any tire pressure recommen-
dations for high speed driving.
TIRE SPEED RATINGS
A tire bearing a letter “speed rating” designation indicates the tire’s
speed capability according to standardized laboratory tests. This speed
rating system is intended to permit comparison of the speed capabilities
of different tires. When replacing your tires, consult your vehicle owner ’s
manual and tire information placard for recommendations, if any,
concerning the use of speed rated tires.
•To avoid reducing the speed capability of the vehicle, replace a speed
rated tire only with another tire having at least the same speed rating.
It is the “top speed” of the “slowest” tire on the vehicle which limits
the vehicle’s top speed without tire failure.
•The tire’s speed rating is void if the tire is repaired, retreaded,
damaged, abused, or otherwise altered from its original condition.
Thereafter, it should be treated as a non-speed rated tire.
•Non-speed rated tires are usually for ordinary passenger car or light
truck service and not for high speed driving.
•For winter tires used in cold weather conditions, it is generally
acceptable to apply a tire with a lower speed rating than your original
tires; however, speed should be reduced accordingly. All winter tires
should be the same speed rating. Some vehicles have specific recom-
mendations regarding winter tire use; consult your vehicle owner ’s
manual and tire information placard. See “Winter Tires” in this
manual.
These speed ratings are based on standardized laboratory tests under
specific, controlled conditions. While these tests may relate to perfor-
mance on the road, real-world driving is rarely identical to any test
conditions. Your tire’s actual speed capability may be less than its rated
speed since it is affected by factors such as inflation pressure, load, tire
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RFT TIRES WITH RUN-FLAT TECHNOLOGY
If your vehicle is equipped with
Bridgestone or Firestone brand RFT
tires, this chapter presents specific
maintenance and safety issues asso-
ciated with these tires that are in addition to those covered elsewhere in
this manual.
What is RFT? Run-Flat Technology tires are extraordinary tires that
utilize specially designed components to temporarily support your
vehicle in the event of inflation pressure loss, such as from a puncture.
This gives you the ability to drive to a convenient and safe location to
change your tire (if equipped with a spare) or have it inspected for
possible repair or replacement.
Naturally, certain run-flat and low pressure operating limitations apply,
which varies according to the specific self-supporting tire design. Like all
tires, during normal operation, they must be properly inflated and
maintained. Regardless of the design or quality, no tire is indestructible.
RFT—How to Identify:Bridgestone and Firestone brand tires are
marked on the sidewalls, near the wheel, with the RFT logo (shown
above).
RFT INFLATION PRESSURE
Like other tires, RFT tires need proper inflation pressure maintenance for
safe operation and to achieve the maximum tire life and performance.
Check inflation pressures monthly and before long trips or carrying extra
weight. Use an accurate tire gauge and check pressures when the tires are
cold. Follow the vehicle manufacturer ’s recommendation for inflation
pressure settings as indicated on the vehicle tire information placard
and/or in the vehicle owner ’s manual. Do not forget the spare, if
applicable. See “Tire Inflation Pressure” in this manual.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A functioning tire pressure monitoring system (TPMS) must be used with
your RFT tires. Because these tires ride so well even without inflation
pressure, the TPMS may be necessary to alert you of an inflation pressure
loss condition. When alerted, follow the instructions in your vehicle
owner ’s manual and see “Run-Flat or Low Tire Pressure Operation,” the
following section in this manual.
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SPECIAL SERVICE AND REPAIR ISSUES
Run-Flat Certified Retailers
Because of the advanced technology and design of RFT tires and the
required tire pressure monitoring systems (TPMS), Bridgestone Firestone
Run-Flat Certified Retailers are specially trained to sell and service RFT
tires.
Run-Flat Certified Retailers have the necessary equipment and are
specially trained to properly mount and demount RFT tires and to handle
TPMS devices.Conventional mounting equipment may irreparably
damage RFT tires and an improper repair is unsafe and will void the
Limited Warranty.Accordingly, it is important to go to a Bridgestone
Firestone Run-Flat Certified Retailer for tire maintenance and replace-
ment.
Call toll-free 1-877-BFS-4RFT or, 877-237-4738 or visit
www.bridgestonetire.comto locate the nearest Bridgestone Firestone
Run-Flat Certified Retailer.
Inspection after Run-Flat or Low Pressure Operation
Following run-flat or low tire pressure operation, or in the event of any
other tire damage or unusual condition, it is very important to obtain a
proper and complete tire evaluation as soon as possible.
Rotation
Follow the vehicle manufacturer ’s recommendations, or rotate every
5,000 miles per the recommendations in this manual (see “Radial Tire
Rotation”). In some cases, TPMS devices require reprogramming with
each tire rotation.
RFT Tire Replacement
Do not replace or mix RFT tires with conventional tires, unless on an
emergency/temporary basis. Conventional tires do not have run-flat
capability and the handling characteristics of the vehicle with these tires
may be different. If a conventional tire is used on an emergency/
temporary basis, verify that its size, load capacity, inflation pressure, and
speed rating specifications meet the requirements of the vehicle. Replace
any conventional tire with the proper RFT tire as soon as possible.
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RFT Tire Damage and Repair
No tire, regardless of its design or quality is indestructible. RFT tires can
be ultimately rendered unusable due to a puncture or other road hazard
as well as from improper run-flat or low tire pressure operation. Some
punctures may be repaired under certain restrictions and prescribed
procedures.
When driven flat or with low pressure, factors affecting reparability
include vehicle speed, load, and maneuvering; the amount of inflation
pressure loss; and ambient temperature. In any situation, the extent and
location of direct damage from a puncturing object or other road hazard
are also critical factors.
RFT tires are not repairable in any of the following situations:
•
If the tire was operated with inflation pressure less than 15 psi (100 kPa).
•Abrasion or other damage is present on the exterior tread, sidewall or
bead areas.
•Abrasion, wrinkling, or separation is present on the tire interior.
•Any condition or damage is present that disqualifies repair of a
conventional tire.
Run-Flat Certified Retailers will fully inspect your tire, inside and out, to
determine if the tire can be repaired. Tire damage is not always visible
from the outside and the tire must be removed from the wheel for a
complete inspection. For more information, see the section “Tire Repairs”
in this manual.
NOTE:Some vehicle manufacturers do not recommend using repaired
tires. Consult your vehicle owner ’s manual or contact the vehicle
manufacturer before operating a repaired tire on your vehicle.
REFERENCE INFORMATION
TIRE SIDEWALL LABELING
A lot can be learned by reading the tire’s sidewall. The following figures
show typical information on the sidewall of passenger (Figure 3) and
light truck tires (Figure 4):
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B.Improper use or operation,including, without limitation: Im-
proper inflation pressure, overloading, tire/wheel spinning, use of
an improper wheel, tire chain damage, misuse, misapplication,
negligence, tire alteration, or for racing or competition purposes.
C.Insufficient or improper maintenance,including, without limita-
tion: Failure to rotate tires as recommended in this manual, wheel
misalignment, worn suspension components, improper tire mount-
ing or demounting, tire/wheel assembly imbalance, or other
vehicle conditions, defects, or characteristics.
D.Contamination or degradationby petroleum products or other
chemicals, fire or other externally generated heat, or water or other
material trapped inside the tire during mounting or inflation.
E.Improper repair.Improper repair voids this Limited Warranty
F.For RFT tires only, improper run-flat or low tire pressure opera-
tion,including, without limitation: Exceeding speed, distance, or
other run-flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no
mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8mm) of tread wear
use.
5. Tires with sealant, balance, or other filler material that was not
originally applied or inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and
Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations
or warnings contained in this manual.
This Limited Warranty is in addition to and/or may be limited by any
other applicable written warranty you may have received concerning
special tires or situations.
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TEMPORARY SPARE:If a TS Tire becomes unservicable from a
condition other than those listed in Section 3, during the first 1/32nd
(0.8 mm) of treadwear, then it will be replaced with a **comparable
new Continental brand TS tire FREE OF CHARGE, including mount-
ing and balancing. The owner pays all applicable taxes. After thisFree
Replacement Periodfor your TS tire expires, no warranty claim will
be accepted.
After the Free Replacement Period:The tire (except temporary spare
tire) may still be eligible for a pro rata replacement up to 72 months
from date of original purchase until the tread is worn down to the
tread wear indicators (2/32nds of an inch or 1.6 mm of tread
remaining.) If an eligible tire becomes unserviceable under the stipu-
lations of this Limited Warranty and Adjustment policy it will be
replaced with a **comparable new Continental brand tire, charging the
owner a pro-rated amount. Owner pays all applicable taxes (including
F.E.T.), mounting and balancing charges.
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment. The
useable tread is the original tread down to the tread wear indicators
(2/32nds of an inch or 1.6 mm of tread remaining.)
** Acomparablenew Continental brand tire may be of either the
same tire line or the same basic construction but with a different
sidewall or tread configuration. If a higher priced tire is selected, the
consumer will pay the difference in price.
3.WHAT IS NOT COVERED BY THIS WARRANTY
THE FOLLOWING ARE NOT COVERED:
•Road Hazard: Any tire with road hazard damage, which includes,
but is not limited to: cuts, snags, punctures, bruises, and impact
breaks.
•Ride/Vibration: Any ride/vibration complaint after the first 2/32nds
(1.6 mm) of an inch of treadwear or 12 months of service, whichever
comes first.
•Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer ’s warranty is
invalidated.
•Mileage: Mileage is not covered under this policy.
CONTINENTAL TIRE
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Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6.SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
•Tire failure due to underinflation /overloading.Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
•Explosion of tire/rim assembly due to improper tire mounting.Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
•Tire failure due to damage.Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
•Tire failure due to excessive tire spinning.Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
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mud, or sand and your tire(s) is/ are spinning. Use a gentle
backward and forward rocking motion to free your vehicle for
continued driving. Never stand or permit anyone else to stand near
or behind a tire spinning while attempting to push a vehicle that is
stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Continen-
tal SSR tires.
Even a trained tire specialist may be unable to recognize internal
structural damage to a Self Supporting Runflat (SSR) tire resulting from
having been driven in an under inflated or zero inflation pressure
condition. Such damage may not be visible on the surface of the inner
liner or sidewall making it impossible to determine the tire suitability for
repair or reuse. CTA does not recommend any repair to or reuse of
Continental SSR tires. You may visit
www.continentaltire.comand
select Customer Care FAQ’s to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Temporary
Spare Tires.
CONTISEAL™ TIRE OWNERS:
A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is not
designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter pen-
etrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent air
loss from the tire by providing a near instantaneous seal. If the punctur-
ing object becomes dislodged from the tire, the material is designed to
seal most holes made by objects up to 3/16” (5 mm) diameter. While
ContiSeal™ tires significanty reduce the incidence of flats they are not
designed to be driven under inflated or in a flat condition. In all other
aspects, ContiSeal™ tires perform exactly like non-ContiSeal™ tires. As
with any tire, regularly inspect ContiSeal™ tires for evidence of cuts,
CONTINENTAL TIRE
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