CHRYSLER PACIFICA 2019 Owners Manual

CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the trans-
mission shift schedule, reduce engine torque, and/or ex-
pand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.If the transmission becomes extremely hot, the
Transmis-
sion Temperature Warning Light will illuminate, a warn-
ing message will appear in the instrument cluster, and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter
clutch, and shifts into 8th or 9th gear, are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). Normal opera-
tion will resume once the transmission temperature has
risen to a suitable level.
LOW (L)
Use this range for engine braking when descending very
steep grades. In this range, the transmission will downshift
for increased engine braking. To access the LOW position,
push down on the gear selector and rotate it fully clock-
wise.
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Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shiftthe transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine. 6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer service
is required.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
NOTE: The torque converter clutch will not engage until
the engine and/or transmission is warm (usually after 1 to
3 miles [2 to 5 km] of driving). Because the engine speed is
higher when the torque converter clutch is not engaged, it
may seem as if the transmission is not shifting properly
when the vehicle is cold. This is normal. The torque
340 STARTING AND OPERATING

converter clutch will function normally once the pow-
ertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information. If the “SERVICE POWER STEERING OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for further
information.
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STARTING AND OPERATING 341

NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce fuel con-
sumption. The system will stop the engine automatically
during a vehicle stop if the required conditions are met.
Releasing the brake pedal, pressing the accelerator pedal or
shifting out of DRIVE (D) will automatically re-start the
engine.
This vehicle has been upgraded with a heavy duty starter,
enhanced battery, and other upgraded engine parts, to
handle the additional engine starts.
Auto Stop/Start
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if
all other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following Must
Occur:
• The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster within the Stop/Start section. Refer to
“Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
• The vehicle must be completely stopped.
• The shifter must be in a forward gear and the brake
pedal depressed.
The engine will shut down, the tachometer will move to
the zero position and the Stop/Start telltale will illuminate
indicating you are in Autostop. Customer settings will be
maintained throughout the Auto Stop/Start process.
342 STARTING AND OPERATING

Possible Reasons The Engine Does Not Autostop
Prior to engine shut down, the system will check many
safety and comfort conditions for Stop/Start and ensure
they are fulfilled. Detailed information about the operation
of the Stop/Start system may be viewed in the instrument
cluster display Stop/Start screen. In the following situa-
tions the engine will not stop:
•If Stop/Start is manually disabled by the Stop/Start Off
button.
• Driver ’s seat belt is not buckled.
• Driver ’s door is not closed.
• Battery temperature is too warm or cold.
• Battery charge is low. During this time a message will
display Stop/Start Not Ready Battery Charging.
• The vehicle is on a steep grade.
• Cabin heating or cooling is in process and an acceptable
cabin temperature has not been achieved.
• HVAC is set to full defrost mode at a high blower speed. •
HVAC set to MAX A/C.
• Engine has not reached normal operating temperature.
• The transmission is not in a forward gear.
• Hood is open.
• Brake pedal is not pressed with sufficient pressure.
Other Factors Which Can Inhibit Autostop Include:
• Accelerator pedal input.
• Engine temp too high.
• 5 MPH threshold not achieved from previous AU-
TOSTOP.
• Steering angle beyond threshold.
• ACC is on and speed is set.
It may be possible for the vehicle to be driven several times
without the STOP/START system going into a STOP/
START READY state under more extreme conditions of the
items listed above.
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STARTING AND OPERATING 343

To Start The Engine While In Auto Stop/Start
While in a forward gear, the engine will start when the
brake pedal is released or the throttle pedal is depressed.
The transmission will automatically re-engage upon en-
gine restart.
Conditions That Will Cause The Engine To Start Auto-
matically While In Auto Stop/Start:
•The transmission selector is moved out of DRIVE.
• To maintain cabin temperature comfort.
• HVAC is set to full defrost mode.
• HVAC system temperature or fan speed is manually
adjusted.
• Battery voltage drops too low. During this time a mes-
sage will display Stop/Start Not Ready Battery Charg-
ing.
• Low brake vacuum (e.g. after several brake pedal appli-
cations).
• STOP/START OFF switch is pushed.
• A STOP/START system error occurs.
To Manually Turn Off The Stop/Start System
1. Push the STOP/START OFF switch (located on the
instrument panel). The light on the switch will illumi-
nate.
2. The “STOP/START OFF” message will appear in the instrument cluster display. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”
for further information.
3. At the next vehicle stop (after turning off the STOP/ START system) the engine will not be stopped.
Stop/Start Button
344 STARTING AND OPERATING

4. The STOP/START system will reset itself back to an ONcondition every time the ignition is turned off and back
on.
Automatic Shutdown
This vehicle is equipped with an automatic shutdown
feature. If the vehicle is left in READY mode (vehicle
running) with the gear selector in PARK for one hour after
the driver exits, this feature will automatically turn the
vehicle off. Notifications have been added into this feature
to raise awareness of the timed event:
• In the interior of the vehicle, the instrument cluster will
display “Ready To Drive”, and will be accompanied by
three audible chimes while exiting. These interior warn-
ings will occur regardless of whether the key fob re-
mains in the vehicle or is removed.
• For the exterior of the vehicle, the horn will sound three
times if the fob is removed from the vehicle and the
vehicle is in the “READY” mode.
Please consider this feature when intentionally running the
vehicle for extended periods of time over one hour. To
restart the vehicle, follow the normal vehicle starting
process. NOTE:
If the vehicle is left in the ACC or RUN (engine not
running) position and the transmission is in PARK, the
system will automatically time out (shut down) after an
initial 30 minutes of inactivity, followed by the additional
amount of time for power accessory delay selected in the
radio settings menu. Once the vehicle times out, it will
switch to the OFF position.
To Manually Turn On The Stop/Start System
After turning off the STOP/START system, push the
STOP/START OFF switch again (located on the instrument
panel). The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display and the Stop/Start telltale will remain
yellow. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system checked
by your authorized dealer.
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SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
The Speed Control buttons are located on the right side of
the steering wheel.NOTE:
In order to ensure proper operation, the Speed
Control System has been designed to shut down if multiple
Speed Control functions are operated at the same time. If
this occurs, the Speed Control System can be reactivated by
pushing the Speed Control on/off button and resetting the
desired vehicle set speed.
WARNING!
Speed Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could
go too fast for the conditions, and you could lose
control and have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
To Activate
Push the on/off button to activate the Speed Control. The
cruise indicator light in the instrument cluster display will
illuminate. To turn the system off, push the on/off button
a second time. The cruise indicator light will turn off. The
system should be turned off when not in use.
Speed Control Buttons
1 — On/Off 4 — SET (-)/Decel
2 — SET (+)/Accel 5 — CANC/Cancel
3 — RES/Resume 346 STARTING AND OPERATING

WARNING!
Leaving the Speed Control system on when not in use
is dangerous. You could accidentally set the system or
cause it to go faster than you want. You could lose
control and have an accident. Always leave the system
off when you are not using it.
To Set A Desired Speed
Turn the Speed Control on.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (+) or SET (-)
button.
When the vehicle has reached the desired speed, push the
SET (+) or SET (-) button and release. Release the accelera-
tor and the vehicle will operate at the selected speed.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase speed by
pushing the SET (+)button.
The driver ’s preferred units can be selected through the
instrument panel settings. Refer to ”Instrument Cluster Display” in “Getting To Know Your Instrument Panel” for
more information. The speed increment shown is depen-
dent on the chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)
•
Pushing the SET (+)button once will result ina1mph
increase in set speed. Each subsequent tap of the button
results in an increase of 1 mph.
• If the button is continually pushed, the set speed will
continue to increase until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the SET (+)button once will result in a 1 km/h
increase in set speed. Each subsequent tap of the button
results in an increase of 1 km/h.
• If the button is continually pushed, the set speed will
continue to increase until the button is released, then the
new set speed will be established.
To Decrease Speed
When the Speed Control is set, you can decrease speed by
pushing the SET (-)button.
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STARTING AND OPERATING 347

The driver ’s preferred units can be selected through the
instrument panel settings. Refer to ”Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
more information. The speed increment shown is depen-
dent on the chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)
•Pushing the SET (-)button once will result in a 1 mph
decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 mph.
• If the button is continually pushed, the set speed will
continue to decrease until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the SET (-)button once will result in a 1 km/h
decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 km/h.
• If the button is continually pushed, the set speed will
continue to decrease until the button is released, then the
new set speed will be established.To Accelerate For Passing
Press the accelerator as you would normally. When the
pedal is released, the vehicle will return to the set speed.
To Resume Speed
To resume a previously set speed, push the RES button and
release. Resume can be used at any speed above 20 mph
(32 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC (cancel)
button, or normal brake pressure while slowing the vehicle
will deactivate the speed control without erasing the set
speed from memory.
Pushing the on/off button or cycling the ignition to OFF,
erases the set speed from memory.
ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED
Adaptive Cruise Control (ACC) increases the driving con-
venience provided by cruise control while traveling on
highways and major roadways. However, it is not a safety
system and not designed to prevent collisions. Speed
Control function performs differently. Please refer to the
proper section within this chapter.
348 STARTING AND OPERATING