CHRYSLER PACIFICA 2019 Owners Manual

difference in the surface traction under the front (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the front
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should be
observed:
•Slow down during rainstorms or when the roads are
slushy.
• Slow down if the road has standing water or puddles.
• Replace the tires when tread wear indicators first be-
come visible. •
Keep tires properly inflated.
• Maintain sufficient distance between your vehicle and
the vehicle in front of you to avoid a collision in a
sudden stop.
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle.
Flowing/Rising Water
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path’s surface and
cause your vehicle to sink into deeper water. Further-
more, flowing and/or rising water can carry your ve-
hicle away swiftly. Failure to follow this warning may
result in injuries that are serious or fatal to you, your
passengers, and others around you.
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STARTING AND OPERATING 439

Shallow Standing Water
Although your vehicle is capable of driving through shal-
low standing water, consider the following Cautions and
Warnings before doing so.
WARNING!
•Driving through standing water limits your vehicle’s
traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s
braking capabilities, which increases stopping dis-
tances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake
pedal several times to dry the brakes.
• Failure to follow these warnings may result in inju-
ries that are serious or fatal to you, your passengers,
and others around you.
CAUTION!
• Always check the depth of the standing water before
driving through it. Never drive through standing
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CAUTION! (Continued)
water that is deeper than the bottom of the tire rims
mounted on the vehicle.
• Determine the condition of the road or the path that
is under water and if there are any obstacles in the
way before driving through the standing water.
• Do not exceed 5 mph (8 km/h) when driving through
standing water. This will minimize wave effects.
• Driving through standing water may cause damage
to your vehicle’s drivetrain components. Always in-
spect your vehicle’s fluids (i.e., engine oil, transmis-
sion, axle, etc.) for signs of contamination (i.e., fluid
that is milky or foamy in appearance) after driving
through standing water. Do not continue to operate
the vehicle if any fluid appears contaminated, as this
may result in further damage. Such damage is not
covered by the New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause
it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty.
440 STARTING AND OPERATING

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............443
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .443
 BULB REPLACEMENT ....................449
▫ Replacement Bulbs ..................... .449
▫ Replacing Exterior Bulbs ..................451
 FUSES ............................... .456
▫ General Information .....................456
▫ Fuse Location ........................ .457
▫ Underhood Fuses ...................... .457
 JACKING AND TIRE CHANGING — IF
EQUIPPED ........................... .466
▫ Jack And Spare Tire Location ..............466
▫ Equipment Removal ....................467 ▫
Preparations For Jacking .................467
▫ Jacking Instructions .....................468
▫ Road Tire Installation ....................474
▫ Portable Air Compressor — If Equipped .......476
▫ Tire Service Kit For Inflating Tire — If
Equipped ........................... .479
▫ Return Inflatable Spare Tire ................484
 TIRE SERVICE KIT — IF EQUIPPED ..........484
 JUMP STARTING ....................... .495
▫ Preparations For Jump Start ...............496
▫ Jump Starting Procedure ..................497
 REFUELING IN EMERGENCY ..............499
 IF YOUR ENGINE OVERHEATS .............499
7

MANUAL PARK RELEASE .................500
 FREEING A STUCK VEHICLE ..............501
 TOWING A DISABLED VEHICLE ............503
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .505
 EVENT DATA RECORDER (EDR) ............506
442 IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located in the lower
center area of the instrument panel.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard Warning
flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use, the Hazard Warning flashers
may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
Assist And SOS Mirror
1 — SOS Button
2 — ASSIST Button
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IN CASE OF EMERGENCY 443

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
444 IN CASE OF EMERGENCY

2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
(Continued)
WARNING! (Continued)
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
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IN CASE OF EMERGENCY 445

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
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WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
446 IN CASE OF EMERGENCY

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the features and
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IN CASE OF EMERGENCY 447

WARNING!(Continued)
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly. General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
448 IN CASE OF EMERGENCY