remote start CHRYSLER PACIFICA 2019 Owners Manual

GETTING TO KNOW YOUR VEHICLE
CONTENTS
VEHICLE USER GUIDE — IF EQUIPPED .......18
 KEYS .................................20
▫ KeyFob..............................20
 IGNITION SWITCH .......................28
▫ Keyless Enter-N-Go — Ignition ..............28
 REMOTE STARTING SYSTEM — IF EQUIPPED . . .30
▫ How To Use Remote Start ..................30
▫ Remote Start Cancel Message — If Equipped ....31
▫ To Enter Remote Start Mode ................32
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................32
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................32
▫ Remote Start Comfort Systems — If Equipped . . .33
▫ General Information .....................33 
SENTRY KEY ...........................33
▫ Key Programming ......................34
▫ Replacement Keys .......................34
▫ General Information .....................34
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .35
▫ To Arm The System .....................35
▫ To Disarm The System ...................35
▫ Rearming Of The System ..................36
 DOORS ...............................36
▫ Manual Lock ...........................36
▫ Central Lock/Unlock — If Equipped ..........39
▫ Unlock Doors Automatically On Exit — If
Equipped .............................39
▫ Keyless Enter-N-Go — Passive Entry .........393

KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system uses a receiver module
in the vehicle that wirelessly links with the key fob.
NOTE:The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
This system allows you to lock or unlock the doors and
liftgate, activate the Panic Alarm, optional power liftgate, left power sliding door, and right power sliding door from
distances up to approximately 66 ft (20 m) using a key fob.
When any button on the key fob is pushed, or when any
signal is being transferred between the key fob and the
vehicle, an LED light on the key fob will flash as an
indicator. The key fob does not need to be pointed at the
vehicle to activate the system.
NOTE:
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the key fob go
dead. The emergency key is also for locking/unlocking the
glove compartment. You can keep the emergency key with
you when valet parking.
20 GETTING TO KNOW YOUR VEHICLE

In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring
to the instrument cluster, which will display directions to
follow.
NOTE:
•A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer
illuminates from key fob button pushes, then the key fob
battery requires replacement.
• The key fob LED light brightness is designed for indoor
light viewing, so the LED light may not be visible in
direct sunlight.
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the
Emergency Key) against the ENGINE START/STOP button
and push to operate the ignition switch.
Key Fob
1 — Lock
2 — Remote Start
3 — Right Power Sliding Side Door
4 — PANIC Alarm
5 — Emergency Key
6 — Left Power Sliding Side Door
7 — Liftgate
8 — Unlock
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GETTING TO KNOW YOUR VEHICLE 21

Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed. NOTE:
When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe-
cific settings for the first time.
This feature also has additional features that are always
enabled when the specific key is in use that cannot be set
by the vehicle owner. While this specific key fob is in use,
the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes
enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features.
26 GETTING TO KNOW YOUR VEHICLE

ON/RUN
•Driving position.
• All the electrical devices are available.
START
• Start the vehicle.
The engine only runs in the ON/RUN ignition position or
from a remote start request.
In case the ignition switch does not change with the push
of a button, the key fob may have a low or dead battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the
emergency key) of the key fob against the ENGINE
START/STOP button and push to operate the ignition
switch. NOTE:
The key fob may not be able to be detected by the
vehicle keyless-go system if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal and prevent the
keyless-go system from starting the vehicle.
WARNING!
• When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
(Continued)
Backup Starting Method
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GETTING TO KNOW YOUR VEHICLE 29

WARNING!(Continued)
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked car is an invitation. Always remove the
key fobs from the vehicle and lock all doors when
leaving the vehicle unattended.
NOTE: For further information, refer to Starting The
Engine inStarting And Operating.
REMOTE STARTING SYSTEM — IF EQUIPPED
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).
The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), and the optional heated seats, and optional
heated steering wheel in temperatures below 40° F (4.4° C).
NOTE:
• The vehicle must be equipped with an automatic trans-
mission to be equipped with Remote Start.
• Obstructions between the vehicle and key fob may
reduce this range.
How To Use Remote Start
• Push Remote Start button on the key fob twice within
five seconds. Pushing the Remote Start button a third
time shuts the engine off.
• To drive the vehicle, push unlock button, and place the
ignition in the ON/RUN position.
30 GETTING TO KNOW YOUR VEHICLE

•With remote start, the engine will only run for 15
minutes (timeout) unless the ignition key is placed in the
ON/RUN position.
• The vehicle must be started with the key after two
consecutive timeouts.
All of the following conditions must be met before the
engine will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed
• Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirementWARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
Remote Start Cancel Message — If Equipped
The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Too Cold
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
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GETTING TO KNOW YOUR VEHICLE 31

The message will stay active until the ignition is placed in
the ON/RUN position.
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the engine will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.
NOTE:
•If an engine fault is present or fuel level is low, the
vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window operation is disabled when
the vehicle is in the Remote Start mode.
• The engine can be started two consecutive times (two
15-minute cycles) with the key fob. However, the igni-
tion must be placed in the ON/RUN position before you
can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.
NOTE: To avoid unintentional shutdowns, the system will
disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
32 GETTING TO KNOW YOUR VEHICLE

Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below
40° F (4.4° C). These features will stay on through the
duration of Remote Start or until the ignition switch is
cycled to the ON/RUN position.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
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GETTING TO KNOW YOUR VEHICLE 33

occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Key fob programming is performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
34 GETTING TO KNOW YOUR VEHICLE