mileage CHRYSLER PACIFICA 2019 Vehicle Warranty
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What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material
anomalies during the initial warranty period, which is one year from the
date of original retail purchase of the vehicle or purchase of replacement
tires (purchase receipt required) or within the first 2/32” of the original
usable tread, whichever occurs first, the tire will be replaced with the
same or comparable tire at no charge to the owner. To receive consider-
ation for warranty coverage, tires must be returned to a PTI authorized
dealer. Tire Inspection Personnel designated by PTI make the final
determination regarding qualification for Workmanship and Materials
and Limited Tread wear coverage on tires submitted to Pirelli via an
authorized Pirelli dealer. If the tire is presented for ride related anomalies
the warranty period is one year from the date of original retail purchase
of the vehicle or purchase of replacement tires (purchase receipt required)
or within the first 2/32” of the original usable tread, whichever occurs
first. The owner must pay for any associated service charges, including
costs associated with mounting and balancing in both the aforemen-
tioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable
due to workmanship or material anomalies the owner must pay the cost
for a comparable new Pirelli brand or PTI private brand replacement tire
on a pro-rata basis. The authorized Pirelli Dealer will determine the cost
by multiplying the percentage of the original usable tread worn by the
current dealer selling price. The owner must pay for any associated
service charges, including costs associated with mounting and balancing
of the tire.
A tire has delivered its original usable tread life and is considered 100%
worn when the tread wear indicators (2/32” tread remaining) become
visible regardless of age or mileage.
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Pirelli ConfidenceProgram™
Select Pirelli tires are covered by a 30 day trial period. At any time during
the 30 day period if you are not satisfied with any of the qualifying lines
listed below, the set of four tires with the original sales receipt may be
returned to the authorized Pirelli dealer from which they were purchased
and may be exchanged for a set of Pirelli tires for equal or lesser value.
Tire lines which qualify for Pirelli Confidence
Program
Refer towww.ca.pirelli.comfor details regarding terms and conditions
of the Pirelli Confidence
Program.
Limited Treadwear Warranty For Replacement Tires Only
In addition to the above workmanship and materials warranty PTI also
warrants to the original consumer purchaser only, that the tread life of
Cinturato P3000™, P4 Four Seasons , P4 Four Seasons
, Cinturato
P5™, P6™ Four Seasons
, Pirelli P Zero All Season,P
Zero Nero™ All Season, Scorpion™ ATR, Scorpion STR and Scorpion
Verde All Season
replacement street legal tires which are supplied
by PTI either directly or through an authorized Pirelli dealer, will have
treadwear warranty coverage for the described vehicle odometer kilome-
ters from the point of original retail purchase. The authorized Pirelli
Dealer will determine the replacement tire cost by multiplying the
percentage of the mileage obtained by the current dealer selling price.
The PTI Treadwear Mileage Warranty Conditions:
• You are the original purchaser of the tires and have a copy of the
original invoice showing the application mileage.
• You are the owner of the vehicle on which the tires were originally
installed.
• The tires are Replacement tires (The PTI Treadwear Mileage Warranty
does not apply to Original Equipment tires).
• You have had the tires rotated every 8,000 to 11,000 kilometers.
• The tires are worn evenly across the tread, down to the treadwear
indicator (2/32”) at which time they are considered to be 100% worn
out. There cannot be more than a 2/32” tread depth difference across
the tire.
• Your servicing Pirelli Dealer has completed the Tire Rotation Record.
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•PTI Mileage Warranty does not apply to Original Equipment fitments.
• Passenger and P-Metric Light Truck tires are not covered for mileage
when used on commercial vehicles or in commercial applications.
• Mileage warranty does not apply to Euro-metric tires purchased before
July 1, 2011.
• For vehicles equipped with staggered size fitments (different tire sizes
front and rear), the mileage warranty for the rear tires will be 50% of
the stated mileage warranty for that line.
• Run Flat tires will have a mileage warranty of 50% of the stated
mileage warranty for that line, not to exceed 50,000 kilometers,
whichever is lower.
Mileage Warranty
Tire Line Kilometers
Cinturato P3000 ........................... 135,000
P4 Four Seasons T ........................ 135,000
P4 Four Seasons H ....................... 105,000
P4 Four Seasons
T ................ 145,000
P4 Four Seasons
H .............. 110,000
Cinturato P5 T .............................. 135,000
Cinturato P5 H ............................ 105,000
P6 Four Seasons
.................. 75,000
Cinturato P7 All Season
.......... 110,000
P Zero Nero All Season .................. 75,000
P Zero All Season
................. 80,000
Scorpion™ ATR ........................... 80,000
Scorpion STR .............................. 100,000
Scorpion Verde All Season
....... 105,000
Scorpion Verde All Season* .............. (see below)
Scorpion Verde All Season Mileage Warranty
•All Scorpion Verde All Season tires produced in the year 2013 will be
eligible for 80,000 kilometers limited treadwear warranty for H and V
rated, and 105,000 kilometers limited treadwear for T rated.
• All Scorpion Verde All Season tires produced af ter the year 2013 are
not eligible for mileage warranty coverage.
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Pirelli “Seal Inside” Technology
Select Pirelli tires incorporate “Seal Inside” technology, a construction
designed to stop the loss of air from a tire when punctured by an object.
Providing the puncture does not compromise the structural integrity of
the tire, a sealing material layer prevents possible air leakage in the event
of a carcass puncture.
The “Seal Inside ” technology is not designed or intended to be a
permanent repair, and is only meant to allow the consumer to go to a
Pirelli dealer for an inspection to determine if repair or replacement is
needed.
Visit
www.ca.pirelli.comfor more information.
What Is Not Covered By The Warranty?
•Tires on any vehicle registered and normally operated outside the
United States of America or Canada.
• Tires transferred from the vehicle on which they were originally
installed.
• Tires misapplied due to insufficient Speed Rating, Load Index, under-
sized or oversized tires.
• Tires damaged from improper mounting/dismounting practices,
abuse, misuse, or neglect.
• Tire dealer/retailer services: mounting, dismounting, balancing, stud-
ding, tire rotation, or wheel alignment.
• Mileage warranty on tires fitted as Original Equipment (Pirelli brand
tires supplied as original equipment on new vehicles).
• Passenger tires ( Euro-metric / P-metric ) used on commercial vehicles
or used in commercial applications.
• Tires in which any thing other than air or nitrogen has been used as the
support medium.
• Tires injected with liquid balancer or sealant or any other balancing
material.
• Tires which have been modified by the addition or removal of material
or any tire intentionally altered to change its appearance.
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2. Tire Categories
ALL SEASON TIRES (ALL WEATHER TIRES): Tires that are designed to
perform in a variety of road conditions in all seasons of the year. An all
season tire will carry “M+S”, “M&S”, or “M/S” designation on the
sidewall. All Season tires may carry a Limited Treadwear Warranty
depending on line.
SUMMER TIRES ( MAXIMUM PERFORMANCE, HIGH PERFOR-
MANCE, ULTRA HIGH PERFORMANCE): Summer Performance tires
offer superior handling, grip and cornering ability compared to standard
tires. They are rated for operation at higher speeds. Maximum Perfor-
mance, High Performance and Ultra High Performance categories each
have different performance characteristics, UTQG ratings and rate of
wear depending on line. Some lines may carry a limited treadwear
warranty.
WINTER TIRES (SNOW TIRES): A winter tire is a tire with a tread design
and compound made specifically for snowy and icy conditions and is
identified by M&S, M+S or M/S markings on the sidewalls. Tires
designed for use in severe snow conditions are further identified with a
pictograph of a mountain with a snowflake on the sidewalls and must
meet specific snow performance test requirements. Pirelli Winter tires do
not carry a mileage warranty.
The information provided above is an overview of tire types. Tread
patterns and rubber compounds vary among the seasonal tire types and
provide varying performance characteristics and limitations based on
your individual needs and vehicle specifications. Summer performance
tires are different than winter and all season types. To determine which
Pirelli lines carry a Limited Treadwear Warranty, please refer to The PTI
Treadwear Mileage Warranty Conditions and Mileage Warranty sections
found in this document.
3. Pressure Recommendations
Recommended tire inflation pressures for your vehicle can be found
either on your vehicle’s tire placard or in your vehicle owner ’s manual.
Correct pressures are related to load, speed and vehicle handling and are
vital for even braking, maximum traction and good tire life. Under no
circumstances should your tire’s cold inflation pressure be less than that
indicated on your vehicle’s tire placard or in your vehicle owner ’s
manual or higher than the maximum cold inflation pressure molded on
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16. Tire/Wheel Alignment and Balancing
Tire/Wheel alignment specifications are issued by your vehicle manu-
facturer and your vehicle must be kept within these tolerances. You
should have your alignment checked annually or whenever you notice
any irregular wear or vibrations. Tire/ Wheel assemblies should be
balanced each time a tire is fitted to a wheel. Tire/Wheel alignment and
balancing are important for safety and maximum performance and
mileage from your tires.
For more information or service regarding Pirelli tires, please contact
your nearest Authorized Pirelli Dealer. To locate an authorized Pirelli
Dealer in your area, refer to the Dealer Locator section on the Pirelli web
site at www.ca.pirelli.com.
P ZERO, P ZERO CORSA, P ZERO ROSSO, P ZERO NERO, CINTU-
RATO, SCORPION, SCORPION ZERO, SCORPION VERDE, P3000, P1,
P4, P5, P6, P7 are trademarks of Pirelli Tyre S.p.A.
“Confidence
Program” is a trademark of Pirelli Tire Inc.
1111 D r. F rederik-Philips Blvd, Suite 506
St-Laurent (Quebec) H4M 2X6
Eastern Canada 1-800-363-0583
Ontario 1-800-828-2585
Western Canada 1-800-663-0148
www.ca.pirelli.com PIRELLI TIRES
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Failure to meet conditions of this Limited Warranty, not limited to:
•Any tire that is not an Eligible Tire.
• Any tire for which mileage and tire rotation records are not available
or verifiable.
• Any tire not presented and available for Toyo Tires’ inspection.
• Any tire worn beyond the treadwear indicators (less than 2/32” of
remaining tread).
• Uniformity issues after the first 25% of treadwear.
Temporary spare tires that are used at speeds over 50 miles per hour.
Nothing in this Limited Warranty is intended to be a representation that
tire failures cannot occur.
WHAT TOYO TIRES WILL DO
For every Eligible Tire, Toyo Tires will do the following:
Regular OE Tires
1. If less than 25% Worn: Toyo Tires will replace, free of charge, any Eligible Tire when the original usable tread is worn by 25% or less, and
within 5 years from the date you purchased the vehicle new. If you
cannot provide a copy of the new vehicle registration or vehicle
purchase receipt, the manufacture date of the tire, as indicated by the
tire DOT code, will be used instead to determine if a tire is within the
warranty period. Tire mounting and balancing costs are covered by
Toyo Tires. You are responsible for taxes and all other costs, fees and
expenses.
2. If more than 25% Worn: Toyo Tires will replace any Eligible Tire when the original usable tread is worn by more than 25%, and within 5 years
from the date you purchased the vehicle new. If you cannot provide a
copy of the new vehicle registration or vehicle purchase receipt, the
manufacture date of the tire, as indicated by the tire DOT code, will be
used instead to determine if a tire is within the warranty period. Yo u
are responsible for the pro-rated cost of a replacement tire, mount-
ing and balancing costs, taxes and all other costs, fees and expenses.
TOYO TIRES – LIMITED WARRANTY
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•When two new tires have been installed onto the rear axle positions,
they are to be kept on the rear but rotated from side to side. This is
recommended after installing two new tires to the rear position, or if
you discover significant tread depth differences between the front and
rear positions during rotation intervals.
REPLACING ONE TIRE
• Replacing a single tire on a vehicle can have an adverse effect on
suspension systems, gear ratios, transmission, and tire treadwear.
• If single tire replacement is unavoidable, it is recommended that the
single new tire be paired with the tire that has the deepest tread and
both be placed on the rear axle. Placing greater traction on the rear axle
on wet surfaces is necessary to prevent a possible oversteer condition
and loss of vehicle stability.
WHEEL ALIGNMENT AND BALANCING
• Proper wheel alignment and balance are very important consider-
ations for safety and getting the maximum mileage from your tires.
You need to check how your tires are wearing at least once a month.
• Your vehicle may be out of alignment if your tires are wearing
unevenly, such as when the inside shoulder of the tire is wearing faster
than the rest of the tread. This condition not only shortens the life of
your tires, it adversely affects the handling characteristics of your
vehicle, which could be dangerous. If your tires show irregular wear,
have your vehicle’s alignment checked immediately.
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TYPICAL LIGHT TRUCK TIRE
UNIFORM TIRE QUALITY GRADING (UTQG)
The Uniform Tire Quality Grading (“UTQG”) standards are intended to
assist you in making an informed choice in your purchase of passenger
car tires by providing information indicating relative performance in the
areas of treadwear, wet stopping traction, and temperature resistance. All
passenger car tires must conform to federal safety requirements in
addition to these grades.
•Treadwear - The treadwear grade is a comparative rating based on the
wear rate of the tire tested under controlled conditions on a specified
government test track. For example, a tire graded 200 would wear
twice as long on the government course as a tire graded 100. It is
wrong to link treadwear grades with your projected tire mileage. The
relative performance of the tires depends upon the actual conditions of
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