warning CHRYSLER PACIFICA 2020 Owners Manual

SAFETY191
The Air Bag Warning Light in the instrument
panel will turn on whenever the OCS is unable to
classify the front passenger seat status. A
malfunction in the OCS may affect the operation
of the air bag system.
If the Air Bag Warning Light does not come
on, or stays on after you start the vehicle, or it
comes on as you drive, take the vehicle to an
authorized dealer for service immediately.
The passenger seat assembly contains critical
OCS components that may affect the Passenger
Advanced Front Air Bag inflation. In order for the
OCS to properly classify the seated weight of a
front seat passenger, the OCS components
must function as designed. Do not make any
modifications to the front passenger seat components, assembly, or to the seat cover. If
the seat, trim cover, or cushion needs service
for any reason, take the vehicle to an authorized
dealer. Only FCA US LLC approved seat
accessories may be used.
The following requirements must be strictly
followed:
Do not modify the front passenger seat
assembly or components in any way.
Do not use prior or future model year seat
covers or cushions not designated by FCA US
LLC for the specific model being repaired.
Always use the correct seat cover and
cushion specified for the vehicle.
Do not replace the seat cover or cushion with
an aftermarket seat cover or cushion.
Do not add a secondary seat cover or mat.
At no time should any Supplemental
Restraint System (SRS) component or SRS
related component or fastener be modified
or replaced with any part except those which
are approved by FCA US LLC.
Placing an object on the floor under the
front passenger seat may prevent the OCS
from working properly, which may result in
serious injury or death in a collision. Do not
place any objects on the floor under the
front passenger seat.
WARNING!
(Continued)WARNING!
Unapproved modifications or service proce -
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag
deployment in case of a frontal collision.
This could result in death or serious injury
to the front passenger if the vehicle is
involved in a collision. A modified vehicle
may not comply with required Federal
Motor Vehicle Safety Standards (FMVSS)
and/or Canadian Motor Vehicle Safety
Standards (CMVSS).
If it is necessary to modify the air bag
system for persons with disabilities,
contact an authorized dealer.
4

20_RU_OM_EN_US_t.book Page 191

192SAFETY
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
Supplemental Driver And Front Passenger
Knee Air Bags
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column and a
Supplemental Passenger Knee Air Bag
mounted in the instrument panel below the
glove compartment. The Supplemental Knee Air
Bags provide enhanced protection during a
frontal impact by working together with the seat
belts, pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag
When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag.
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.

20_RU_OM_EN_US_t.book Page 192

SAFETY193

Supplemental Side Air Bag Inflatable Curtain (SABIC)
Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants through side windows in certain side impact
events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the
appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts
that require Side Air Bag occupant protection. In
side impacts, the Side Air Bags deploy
independently; a left side impact deploys the
left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
4

20_RU_OM_EN_US_t.book Page 193

194SAFETY
(Continued)
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed. The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni
-
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
WARNING! (Continued)

20_RU_OM_EN_US_t.book Page 194

SAFETY195
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu
-
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irrita -
tion continues, see your doctor. If these parti -
cles settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte
-
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
4

20_RU_OM_EN_US_t.book Page 195

SAFETY197
(Continued)
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are recorded.
However, other parties, such as law enforce -
ment, could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash investigation.
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.

Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening
of seat attachment bolts), take the vehicle to
an authorized dealer. Only manufacturer
approved seat accessories may be used. If it
is necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.

WARNING! (Continued)
4

20_RU_OM_EN_US_t.book Page 197

198SAFETY
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
Child Restraints
Everyone in your vehicle needs to be buckled up
at all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and
you can be prosecuted for ignoring it.
Children 12 years or younger should ride
properly buckled up in a rear seat, if available.
According to crash statistics, children are safer
when properly restrained in the rear seats
rather than in the front. There are different sizes and types of restraints
for children from newborn size to the child
almost large enough for an adult safety belt.
Always check the child seat Owner’s Manual to
make sure you have the correct seat for your
child. Carefully read and follow all the
instructions and warnings in the child restraint
Owner’s Manual and on all the labels attached
to the child restraint.Before buying any restraint system, make sure
that it has a label certifying that it meets all
applicable Safety Standards. You should also
make sure that you can install it in the vehicle
where you will use it.
NOTE:
For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or
call: 1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/eng/motorvehicle
-
safety/safedrivers-childsafety-index-53.htm
WARNING!
In a collision, an unrestrained child can
become a projectile inside the vehicle. The
force required to hold even an infant on your
lap could become so great that you could not
hold the child, no matter how strong you are.
The child and others could be badly injured or
killed. Any child riding in your vehicle should
be in a proper restraint for the child’s size.

20_RU_OM_EN_US_t.book Page 198

SAFETY199
(Continued)
Summary Of Recommendations For Restraining Children In Vehicles
Infant And Child Restraints
Safety experts recommend that children ride
rear-facing in the vehicle until they are two years
old or until they reach either the height or
weight limit of their rear-facing child restraint.
Two types of child restraints can be used
rear-facing: infant carriers and convertible child
seats.
The infant carrier is only used rear-facing in the
vehicle. It is recommended for children from
birth until they reach the weight or height limit of the infant carrier. Convertible child seats can be
used either rear-facing or forward-facing in the
vehicle. Convertible child seats often have a
higher weight limit in the rear-facing direction
than infant carriers do, so they can be used
rear-facing by children who have outgrown their
infant carrier but are still less than at least two
years old. Children should remain rear-facing
until they reach the highest weight or height
allowed by their convertible child seat.
Child Size, Height, Weight Or Age Recommended Type Of Child Restraint
Infants and Toddlers
Children who are two years old or younger and
who have not reached the height or weight limits
of their child restraint Either an Infant Carrier or a Convertible Child
Restraint, facing rearward in a rear seat of the
vehicle
Small Children Children who are at least two years old or who
have outgrown the height or weight limit of their
rear-facing child restraint Forward-Facing Child Restraint with a five-point
Harness, facing forward in a rear seat of the
vehicle
Larger Children Children who have outgrown their forward-facing
child restraint, but are too small to properly fit
the vehicle’s seat belt Belt Positioning Booster Seat and the vehicle
seat belt, seated in a rear seat of the vehicle
Children Too Large for Child Restraints Children 12 years old or younger, who have
outgrown the height or weight limit of their
booster seat Vehicle Seat Belt, seated in a rear seat of the
vehicle
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
4

20_RU_OM_EN_US_t.book Page 199

200SAFETY
(Continued)
Older Children And Child Restraints
Children who are two years old or who have
outgrown their rear-facing convertible child seat
can ride forward-facing in the vehicle.
Forward-facing child seats and convertible child
seats used in the forward-facing direction are
for children who are over two years old or who
have outgrown the rear-facing weight or height
limit of their rear-facing convertible child seat.
Children should remain in a forward-facing child
seat with a harness for as long as possible, up
to the highest weight or height allowed by the
child seat.

All children whose weight or height is above the
forward-facing limit for the child seat should use
a belt-positioning booster seat until the vehicle’s
seat belts fit properly. If the child cannot sit with
knees bent over the vehicle’s seat cushion while
the child’s back is against the seatback, they
should use a belt-positioning booster seat. The
child and belt-positioning booster seat are held in
the vehicle by the seat belt.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
Do not install a rear-facing car seat using a
rear support leg in this vehicle. The floor of
this vehicle is not designed to manage the
crash forces of this type of car seat. In a
crash, the support leg may not function as it
was designed by the car seat manufacturer,
and your child may be more severely injured
as a result.
WARNING! (Continued)WARNING! (Continued)

20_RU_OM_EN_US_t.book Page 200

SAFETY201
Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are
long enough to bend over the front of the seat
when their back is against the seatback, should
use the seat belt in a rear seat. Use this simple
5-step test to decide whether the child can use
the vehicle’s seat belt alone:

1. Can the child sit all the way back against
the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat – while the child
is still sitting all the way back?
3. Does the shoulder belt cross the child’s shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip?
If the answer to any of these questions was “no,”
then the child still needs to use a booster seat in
this vehicle. If the child is using the lap/shoulder
belt, check seat belt fit periodically and make
sure the seat belt buckle is latched. A child’s
squirming or slouching can move the belt out of
position. If the shoulder belt contacts the face or
neck, move the child closer to the center of the
vehicle, or use a booster seat to position the seat
belt on the child correctly.
WARNING!
Improper installation can lead to failure of
an infant or child restraint. It could come
loose in a collision. The child could be badly
injured or killed. Follow the child restraint
manufacturer’s directions exactly when
installing an infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat
forward or rearward because it can loosen
the child restraint attachments. Remove
the child restraint before adjusting the
vehicle seat position. When the vehicle seat
has been adjusted, reinstall the child
restraint.
When your child restraint is not in use,
secure it in the vehicle with the seat belt or
LATCH anchorages, or remove it from the
vehicle. Do not leave it loose in the vehicle.
In a sudden stop or accident, it could strike
the occupants or seatbacks and cause
serious personal injury.
WARNING!
Never allow a child to put the shoulder belt
under an arm or behind their back. In a crash,
the shoulder belt will not protect a child
properly, which may result in serious injury or
death. A child must always wear both the lap
and shoulder portions of the seat belt
correctly.
4

20_RU_OM_EN_US_t.book Page 201