key sense CHRYSLER PACIFICA 2020 Owners Manual

4
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER..................................... 125
Instrument Cluster Descriptions ...............126
INSTRUMENT CLUSTER DISPLAY ................... 127
Instrument Cluster Display Location And
Controls ......................................................128 Oil Life Reset ..............................................129
Fuel And Oil Refresh Mode .......................129
KeySense Cluster Messages —
If Equipped .................................................130 Instrument Cluster Display Menu Items ..131
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................138 Instrument Cluster Display Programmable
Features Screen Setup.............................. 139
TRIP COMPUTER ............................................... 140
WARNING LIGHTS AND MESSAGES ............... 141
Red Warning Lights....................................141
Yellow Warning Lights ...............................144
Yellow Indicator Lights...............................147
Green Indicator Lights ...............................148
Blue Indicator Lights ..................................149White Indicator Lights................................149
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 150
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................150
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 151
SAFETY
SAFETY FEATURES .............................................152 Anti-Lock Brake System (ABS) ................. 152
Electronic Brake Control (EBC) System ... 153
AUXILIARY DRIVING SYSTEMS.........................159 Blind Spot Monitoring (BSM) —
If Equipped ................................................. 159 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................ 164 Tire Pressure Monitoring
System (TPMS) .......................................... 167
OCCUPANT RESTRAINT SYSTEMS .................. 171 Occupant Restraint Systems Features .... 171
Important Safety Precautions ................... 172
Seat Belt Systems ..................................... 172
Supplemental Restraint Systems (SRS)... 184
Child Restraints ......................................... 198
Transporting Pets ...................................... 215
SAFETY TIPS ....................................................... 216 Transporting Passengers .......................... 216Exhaust Gas .............................................. 216
Safety Checks You Should Make Inside
The Vehicle ................................................ 217 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 218
STARTING AND OPERATING
STARTING THE ENGINE .....................................219 Normal Starting.......................................... 219Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 223 After Starting — Warming Up The
Engine ........................................................ 223 If Engine Fails To Start ............................. 223
To Turn Off The Engine Using ENGINE
START/STOP Button .................................. 223
ENGINE BLOCK HEATER — IF EQUIPPED ....... 224
ENGINE BREAK-IN RECOMMENDATIONS ...... 224
PARK BRAKE...................................................... 225 Electric Park Brake (EPB) ......................... 225
AUTOMATIC TRANSMISSION ........................... 228 Ignition Park Interlock ............................... 229Brake/Transmission Shift Interlock
System........................................................ 229 Nine-Speed Automatic Transmission ...... 230
Gear Ranges .............................................. 230
ACTIVE NOISE CANCELLATION ........................ 234
POWER STEERING............................................. 234
STOP/START SYSTEM — IF EQUIPPED ........... 235
Auto Stop/Start.......................................... 235
Possible Reasons The Engine Does Not
Autostop ..................................................... 235 To Start The Engine While In Auto
Stop/Start .................................................. 236 To Manually Turn Off The Stop/Start
System........................................................ 236 To Manually Turn On The Stop/Start
System........................................................ 237 System Malfunction................................... 237

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GETTING TO KNOW YOUR VEHICLE17
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the
ability to customize vehicle settings that can be
applied to determine the driving experience for
other drivers of the vehicle. The vehicle settings
are protected by a unique 4-digit PIN, which the
vehicle owner creates when accessing the
specific settings for the first time.
KeySense also has additional features that are
always enabled when the specific key is in use
that cannot be set by the vehicle owner. While
this specific key fob is in use, the vehicle will
respond accordingly to the customized vehicle settings and mandatory features. This includes
enhanced driving assistance features,
increased driver alerts, and the locking of
certain optional features.

KeySense Key Fob

KeySense Unique Splash Screen
At start-up the KeySense splash screen should
inform the driver that the vehicle will be
functioning in KeySense mode when the
KeySense key is in use. Start-Up Display Features
Unique splash screen graphic
Telltale illuminated
After unique splash screen, and after stored
messages are cycled, then start-up
KeySense messages (Range & Max Speed)
are displayed
The following features are always enabled when
this key is in use:
Entertainment audio muted if 1st row occu -
pied seat belts are not fastened
Consistent seat belt unfastened chime

Maximum radio volume limited to 15 out of 39

Daytime Running Lights
Headlights On With Wipers
Rain Sensing Wipers
Automatic High Beams
Refer to “Uconnect Settings” in “Multimedia”
for further information.
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66GETTING TO KNOW YOUR VEHICLE
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb. If an indicator fails to
light when the lever is moved, it would suggest
that the indicator bulb is defective.
Turn Signal Warning
If the vehicle electronics sense that the vehicle
has traveled for about 1 mile (1.6 km) with the
turn signals on, a chime will sound and a
message will display in the cluster to alert the
driver.
Lane Change Assist — If Equipped
Tap the multifunction lever up or down once,
without moving beyond the detent, and the turn
signal (right or left) will flash three times then
automatically turn off.
Battery Protection
This feature provides battery protection to avoid
wearing down the battery if the headlights or
parking lights are left on for extended periods of
time when the ignition is in the OFF position.
After eight minutes of the ignition being in the OFF position and the headlight switch in any
position other than OFF or AUTO, the lights will
turn off automatically until the next cycle of the
ignition or headlight switch.
The battery protection feature will be disabled if
the ignition is placed in any position other than
OFF during the eight minute delay.
INTERIOR LIGHTS
Courtesy/Interior Lighting
The courtesy light switches are used to turn the
courtesy lights on/off.

Courtesy Light Switches
To operate the courtesy lights, push either the
driver or passenger light switch.
NOTE:
Before exiting the vehicle, make sure that the
interior lights are turned off. This will prevent
the battery from discharging once the doors
are closed.
If a light is left on, it will automatically be
turned off approximately 10 minutes after
the ignition is in the STOP/OFF position.
Rear Courtesy/Reading Lights — If Equipped
Located above the rear passengers are
courtesy/reading lights. The lights turn on when
a front door, a sliding door or the liftgate is
opened. If your vehicle is equipped with Remote
Keyless Entry (RKE) the lights will also turn on
when the unlock button on the key fob is
pushed.

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130GETTING TO KNOW YOUR INSTRUMENT PANEL

The vehicle will automatically exit the Fuel and Oil
Refresh Mode when conditions have been
satisfied. If the vehicle enters Fuel and Oil
Refresh Mode, due to fuel which has been in the
fuel tank for a long period of time (becoming stale
fuel), the engine will run whenever the vehicle is
operational (no electric only operation) until the
low fuel level warning is activated. It is also
possible to exit the Fuel and Oil Refresh Mode
sooner by adding a minimum of 4 gallons of new
fuel to the vehicle’s fuel tank.
NOTE:
If the vehicle enters Fuel and Oil Refresh Mode
to maintain engine lubrication, adding fuel will
not exit the mode sooner.
If the vehicle enters Fuel and Oil Refresh Mode
to maintain engine lubrication properties, the
engine may run for a period of up to 20 minutes
when fully warm whenever the vehicle is
operational (no electric only operation). If the
vehicle is shut down before conditions to exit
the refresh mode have been satisfied, the
engine may run for additional time on
subsequent trips.NOTE:
Frequent short trips at low ambient tempera
-
ture conditions are more likely to trigger the
lubrication based mode.
KeySense Cluster Messages — If Equipped
When the KeySense key is in use there will be:
 Continuous, dedicated telltale
 Unique Display Splash Screen
With KeySense in use there will be multiple
associated messages shown in the following
table:
Setting Instrument Cluster Display Message
None – With vehicle ignition ON “KeySense in use. Max vehicle speed set to xx MPH/or km/h”
Max Vehicle Speed
“Max speed reached. KeySense in use” supported by a chime
“Approaching max speed xx MPH/km/h” supported by a chime
Start Up Fuel Alert message “Range to empty xxx miles or km”
Early Low Fuel Alert Message “Fuel Low”
ParkSense “Feature cannot be disabled. KeySense in use”
Blind Spot “Feature cannot be disabled. KeySense in use”
Forward Collision Warning “Feature cannot be disabled. KeySense in use”

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138GETTING TO KNOW YOUR INSTRUMENT PANEL
Speed Warning — If Equipped

Push and release the up or down arrow button
until Speed Warning is highlighted in the
instrument cluster display. Push and release the
OK button to enter speed warning. Use the up or
down arrow button to turn the speed warning ON
or OFF, then push and release the OK button to
confirm the selection. If the ON status is selected,
use the up or down arrow button to set the
desired speed, then push the OK button to set
the speed for the speed warning. A speed
warning telltale will illuminate in the instrument
cluster, with a number matching the set speed,
with a pop up message to inform the driver that
the speed warning has been set to the desired
speed. Each time the set speed is exceeded, a
single chime will sound and a pop up warning
message will display. If the set speed is exceeded
more than 2 mph (3 km/h), a continuous chime
will sound for up to 10 seconds, or until the speed
is no longer exceeded. The telltale in the
instrument cluster will also change from white to
yellow, and a pop up warning message will pop up
on the instrument cluster display.

NOTE:
Speed Warning is unavailable while KeySense
is in use.
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped
This vehicle is equipped with an Intelligent
Battery Sensor (IBS) to perform additional
monitoring of the electrical system and status
of the vehicle battery.
In cases when the IBS detects charging system
failure, or the 12 Volt vehicle battery conditions
are deteriorating, electrical load reduction
actions will take place to extend the driving time
and distance of the vehicle. This is done by
reducing power to or turning off non-essential
12 Volt electrical loads. Load reduction will be
functional when the vehicle propulsion system
is active.
The vehicle may not be running depending on
the HV battery SOC or temperature. It will
display a message if there is a risk of battery
depletion to the point where the vehicle may
stall due to lack of electrical supply, or will not
restart after the current drive cycle.
When 12 Volt load reduction is activated, the
message “Battery Saver On” or “Battery Saver
Mode” will appear in the instrument cluster
display. These messages indicate the vehicle battery
has a low state of charge and continues to lose
electrical charge at a rate that the charging
system cannot sustain.
NOTE:
The charging system is independent from
load reduction. The charging system
performs a diagnostic on the charging
system continuously.
If the Battery Charge Warning Light is on it
may indicate a problem with the charging
system. Refer to “Battery Charge Warning
Light” in this chapter for further information.
The electrical loads that may be switched off (if
equipped), and vehicle functions which can be
effected by load reduction:
Heated Seat/Vented Seats/Heated Wheel
Heated/Cooled Cup Holders — If Equipped
Rear Defroster And Heated Mirrors
HVAC System
115 Volts AC Power Inverter System
Audio and Telematics System

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148GETTING TO KNOW YOUR INSTRUMENT PANEL
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target
Vehicle Detected Light — If Equipped
This indicator light will illuminate
when the Adaptive Cruise Control
speed is SET and the target vehicle is
detected.
Refer to "Adaptive Cruise Control (ACC) — If
Equipped" in "Starting And Operating" for
further information.
Adaptive Cruise Control (ACC) Set With No
Target Detected Light — If Equipped
This indicator light will illuminate
when the Adaptive Cruise Control
speed is SET and there is no target
vehicle detected.
Refer to "Adaptive Cruise Control (ACC) — If
Equipped" in "Starting And Operating" for
further information.
Cruise Control Set Indicator Light — If
Equipped
This indicator light will illuminate
when the cruise control is set to the
desired speed. Refer to “Speed
Control” in “Starting And Operating”
for further information.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate
when the front fog lights are on.
KeySense Indicator Light — If Equipped
The KeySense indicator is illuminated
when a KeySense key is detected
upon startup of the vehicle. The
indicator will remain lit for the entire
key cycle as a reminder that the KeySense key
is in use. While the KeySense key is in use, the
vehicle will respond to settings associated with
the KeySense profile. Refer to “Keys” in
“Getting to Know Your Vehicle” for further
information.
LaneSense Indicator Light — If Equipped
The LaneSense indicator light
illuminates solid green when both
lane markings have been detected
and the system is “armed” and ready
to provide visual and torque warnings if an
unintentional lane departure occurs.
Refer to “LaneSense — If Equipped” in “Starting
And Operating” for further information.
Stop/Start Active Indicator Light — If
Equipped
This indicator light will illuminate
when the Stop/Start function is in
“Autostop” mode. Refer to “Stop/
Start System” in “Starting and
Operating” for further instructions.
Park/Headlight On Indicator Light
This indicator light will illuminate
when the park lights or headlights are
turned on.

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SAFETY163
Modes Of Operation
Three selectable modes of operation are
available in the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
Blind Spot Alert Lights Only — Default Setting
When operating in Blind Spot Alert mode, the
BSM system will provide a visual alert in the
appropriate side view mirror based on a
detected object. However, when the system is
operating in Rear Cross Path (RCP) mode, the
system will respond with both visual and
audible alerts when a detected object is
present. Whenever an audible alert is
requested, the radio is muted.
Blind Spot Alert Lights/Chime
When operating in Blind Spot Alert Lights/
Chime mode, the BSM system will provide a
visual alert in the appropriate side view mirror
based on a detected object. If the turn signal is
then activated, and it corresponds to an alert
present on that side of the vehicle, an audible
chime will also be sounded. Whenever a turn
signal and detected object are present on the
same side at the same time, both the visual and
audible alerts will be issued. In addition to the
audible alert the radio (if on) will also be muted. NOTE:
Whenever an audible alert is requested by the
BSM system, the radio is also muted.
When the system is in RCP, the system shall
respond with both visual and audible alerts
when a detected object is present. Whenever
an audible alert is requested, the radio is also
muted. Turn/hazard signal status is ignored;
the RCP state always requests the chime.
Blind Spot Alert Off
When the BSM system is turned off there will be
no visual or audible alerts from either the BSM
or RCP systems.
NOTE:
The BSM system will store the current oper
-
ating mode when the vehicle is shut off. Each
time the vehicle is started the previously
stored mode will be recalled and used.
The BSM system can work in conjunction with
the Keysense function of the vehicle (if
equipped). Refer to “KeySense Cluster
Messages" in “Getting To Know Your Instru -
ment Panel” for further information.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
4

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SAFETY165
It is unsafe to test the FCW system. To
prevent such misuse of the system, after four
Active Braking events within a key cycle, the
Active Braking portion of FCW will be deacti -
vated until the next key cycle.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent
unnecessary warnings to the surroundings.
Turning FCW On Or Off
The Forward Collision menu setting is located in
the Uconnect settings.
NOTE:
The default status of FCW is “on”, this allows
the system to warn you of a possible collision
with the vehicle in front of you.
Changing the FCW status to “off” deactivates
the system, so no warning or active braking will
be available in case of a possible collision.
NOTE:
The FCW system state is kept in memory from
one key cycle to the next. If the system is
turned off, it will remain off when the vehicle
is restarted.
FCW can work in conjunction with the
KeySense function of the vehicle (if
equipped). Refer to “KeySense Cluster
Messages" in “Getting To Know Your Instru -
ment Panel” for further information.
FCW Braking Status And Sensitivity
The FCW Sensitivity and Active Braking status
are programmable through the Uconnect
System. Refer to “Uconnect Settings” in
“Multimedia” for further information.
The default sensitivity of FCW is the “Medium”
setting and the system status is “Warning &
Braking”. This allows the system to warn the
driver of a possible collision with the vehicle in
front using audible/visual warnings and it
applies autonomous braking.

Changing the FCW status to the “Far” setting
allows the system to warn the driver of a possible
collision with the vehicle in front using audible/
visual warning when the latter is at a farther
distance than the “Medium” setting. This
provides the most reaction time to avoid a
possible collision.
Changing the FCW status to the “Near” setting,
allows the system to warn the driver of a possible
collision with the vehicle in front when the
distance between the vehicle in the front is much
closer. This setting provides less reaction time
than the “Far” and “Medium” settings, which
allows for a more dynamic driving experience.

WARNING!
Forward Collision Warning (FCW) is not
intended to avoid a collision on its own, nor
can FCW detect every type of potential
collision. The driver has the responsibility to
avoid a collision by controlling the vehicle via
braking and steering. Failure to follow this
warning could lead to serious injury or death.
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258STARTING AND OPERATING
NOTE:
When the KeySense feature is in use, the Park -
Sense System will reject customer input to turn
the system off via the switch. The instrument
cluster display will show the "KeySense in Use
Selected Feature Cannot be Disabled"
message.
Service The ParkSense Rear Park Assist
System

During vehicle start-up, when the ParkSense
Rear Park Assist System has detected a faulted
condition, the instrument cluster will actuate a
single chime, once per ignition cycle, and it will
display the “PARKSENSE UNAVAILABLE WIPE
REAR SENSORS” or the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message.
Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further
information. When the gear selector is moved to
REVERSE and the system has detected a faulted
condition, the instrument cluster display will
show the "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE
SERVICE REQUIRED" message for five seconds
while the vehicle is in REVERSE. Under this
condition, ParkSense will not operate and
“PARKSENSE OFF” message will be displayed.
If “PARKSENSE UNAVAILABLE WIPE REAR
SENSORS” appears in the instrument cluster
display, make sure the outer surface and the
underside of the rear fascia/bumper is clean
and clear of snow, ice, mud, dirt, or other
obstruction and then cycle the ignition. If the
message continues to appear, see an
authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” appears in the instrument cluster
display, see an authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car
wash soap, and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
ParkSense System Usage Precautions
NOTE:
Ensure that the rear bumper is free of snow,
ice, mud, dirt, and debris to keep the Park
-
Sense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.
When you turn ParkSense off, the instrument
cluster will display “PARKSENSE OFF”.
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if
you cycle the ignition.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster display will show
“PARKSENSE OFF” message for as long as
the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt, or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.

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266STARTING AND OPERATING
Enabling And Disabling ParkSense
ParkSense can be enabled and
disabled with the ParkSense switch,
located on the switch panel below the
Uconnect display.
When the ParkSense switch is pushed to
disable the system, the instrument cluster will
display the “PARKSENSE OFF” message for
approximately five seconds. Refer to
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will show the
“PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the
LED will be on. NOTE:

When KeySense feature is present, the Park
-
Sense System will reject customer input to turn
the system off via the hard switch. The instru -
ment cluster display will show "KeySense in Use
Selected Feature Cannot be Disabled" message.

Service The ParkSense Park Assist System

During vehicle start-up, when the ParkSense
System has detected a faulted condition, the
instrument cluster will actuate a single chime,
once per ignition cycle, and it will display the
"PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS", or the "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" message for
five seconds. When the gear selector is moved to
REVERSE and the system has detected a faulted
condition, the instrument cluster display will
show a "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" or "PARKSENSE UNAVAILABLE
SERVICE REQUIRED" pop up message for five
seconds. After five seconds, a vehicle graphic will
be displayed with a "WIPE OFF" or “SERVICE”
overlay, depending on the location and fault type.
The system will continue to provide arc alerts for
the side that is functioning properly. These arc alerts will interrupt the "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS",
"PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS", or "PARKSENSE UNAVAILABLE
SERVICE REQUIRED" messages if an object is
detected within the five second pop-up duration.
The vehicle graphic will remain displayed for as
long as the vehicle is in REVERSE.

Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then
cycle the ignition. If the message continues to
appear see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.

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