locks CHRYSLER PACIFICA 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

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14GETTING TO KNOW YOUR VEHICLE

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indi
-
cated by a message in the instrument cluster
display, or by the LED light on the key fob. If
the LED key fob light no longer illuminates
from key fob button pushes, then the key fob
battery requires replacement.
The key fob LED light brightness is designed
for indoor light viewing, so the LED light may
not be visible in direct sunlight. In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the Emergency
Key) against the START/STOP ignition button
and push to operate the ignition switch.
To Unlock The Doors
NOTE:

Uconnect Settings lets you program the system to
unlock either the driver's side doors on the first
push (default) or unlock all doors on the first push
of the unlock button on the key fob. To change
the default setting, refer to “Uconnect Settings”
in “Multimedia” for further information.

1st Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob once to unlock the driver front door and
sliding door or twice within five seconds to
unlock all doors and liftgate. The hazard lights
will flash to acknowledge the unlock signal. The
illuminated entry system will be activated.
2nd Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob twice within five seconds to unlock all doors
and liftgate. The turn signal lights will flash to
1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding Side Door
5 — PANIC Alarm
6 — Emergency Key
7 — Left Power Sliding Side Door
8 — Liftgate
9 — Unlock

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20GETTING TO KNOW YOUR VEHICLE
The Remote Starting System also activates the
Climate Control, vented seats (if equipped) in
temperatures above 80°F (26.7°C), and the
optional heated seats, and optional heated
steering wheel in temperatures below 40°F
(4.4°C).
NOTE:
The vehicle must be equipped with an auto -
matic transmission to be equipped with
Remote Start.
Obstructions between the vehicle and key
fob may reduce this range.
How To Use Remote Start
If applicable, refer to the “Hybrid Supplement”
for additional information.

Push Remote Start button on the key fob twice
within five seconds. Pushing the Remote Start
button a third time shuts the engine off.
To drive the vehicle, push the unlock button,
and place the ignition in the ON/RUN position.

With remote start, the engine will only run for
15 minutes (timeout) unless the ignition key
is placed in the ON/RUN position.
The vehicle must be started with the key after
two consecutive timeouts.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
Key fob PANIC button not pushed
System not disabled from previous remote
start event
Vehicle alarm system indicator flashing
Ignition in STOP/OFF position
Fuel level meets minimum requirement
Malfunction Indicator Light is not illuminated
Remote Start Cancel Message — If Equipped
The following messages will display in the
instrument cluster if the vehicle fails to remote
start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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24GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals. If
something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed
in the OFF position. Refer to "Starting The
Engine" in "Starting And Operating" for
further information.

For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, make sure
the vehicle ignition system is OFF. 2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry Unlock Door Handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Hands Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
keyless ignition START/STOP ignition
button (requires at least one valid key fob
in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift -
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.

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26GETTING TO KNOW YOUR VEHICLE
(Continued)
If the door lock button is locked (no ribbing is
visible) when you shut the door, the door will
lock. Therefore, make sure the key fob is not
inside the vehicle before closing the door.
NOTE:
The manual door locks will not lock or unlock
the liftgate.Central Lock/Unlock — If Equipped
A power door lock switch is on each front door
trim panel. Use this switch to lock or unlock the
doors.
Driver Power Door Lock Switches

If you push the power door lock switch while the
ignition is in the ACC or ON/RUN position, and
any front door is open, the power locks will not
operate. This prevents you from accidentally
locking your keys in the vehicle. Placing the
ignition in the OFF position or closing the door
will allow the locks to operate. A chime will
WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When exiting the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
1 — Power Unlock Switch
2 — Power Lock Switch

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GETTING TO KNOW YOUR VEHICLE27
sound if the ignition is in the ACC or ON/RUN
position and a door is open, as a reminder to
place the ignition in the OFF position and
remove the key fob.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of PARK and
all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the door locks (lock or unlock).
For further information, refer to “Uconnect
Settings” in “Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The sliding side doors can be unlocked from
the outside using the hands free or Passive
Entry system.
The key fob may not be able to be detected by
the vehicle passive entry system if it is
located next to a mobile phone, laptop, or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
If set by the customer in the Uconnect
Settings, unlocking with Passive Entry will
initiate illuminated approach (low beams,
license plate lamp, position lamps) for the
time 0, 30 (default), 60 or 90 seconds.
Passive Entry also initiates two flashes of the
turn lamps.
To Unlock From The Driver's Side:
With a valid key fob within 5 ft (1.5 m) of the
driver’s door handle, grab the driver’s front door
handle to unlock the drivers side doors (driver/
sliding door) automatically. The interior door
panel lock knob will rotate when the door is
unlocked.

Grab The Door Handle To Unlock

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32GETTING TO KNOW YOUR VEHICLE
Hands-Free Sliding Doors — If Equipped

Hands-Free Sliding Doors

To open the Hands-Free Sliding Doors, use a
straight in and out kicking motion under the
vehicle in the general location below the door handle(s). Do not move your foot sideways or in
a sweeping motion or the sensors may not
detect the motion.
When a valid kicking motion is completed, the
sliding door will chime, the hazard lights will
flash and the sliding door will open almost
instantaneously. This assumes all options are
enabled in the radio settings.
NOTE:
To open the Hands-Free Sliding Doors
requires a valid Passive Entry key fob within
5 ft (1.5 m) of the door handle. If a valid
Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any
kicks.
The Hands-Free Sliding Door will only operate
when the transmission is in PARK.
With every movement of the Hands-Free
Sliding Doors, an audible tone will sound and
the turn signals will flash. Refer to “Uconnect
Settings” in “Multimedia” for further informa
-
tion on turning these alerts on or off.

If anything obstructs the power sliding side door
while it is closing or opening, the door will auto -
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals
will flash with sliding door movements.

If the power sliding doors encounters
multiple obstructions within the same cycle,
the system will automatically stop.
The Hands-Free Sliding Doors feature may be
turned off through Uconnect Settings. Refer to
“Uconnect Settings” in “Multimedia” for further
information. The Hands-Free Sliding Doors
feature should be turned off during jacking, tire
changing, and vehicle service.
Child Locks
To provide a safer environment for small
children riding in the rear seats, the sliding
doors are equipped with a Child Protection Door
Lock system.
WARNING!
Personal injury or cargo damage may occur
if caught in the path of the sliding door.
Make sure the door path is clear before
closing the door.
Before driving off, check the instrument
cluster for a sliding door or door open
message or warning indicator. Failure to do
this could result in unintentionally leaving
the sliding door open while driving.

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GETTING TO KNOW YOUR VEHICLE33
To Engage The Child Protection Door Lock

1. Open the sliding side door.

2. On the rear of the sliding door, slide the
Child Protection Door Lock control inward
(toward the vehicle) to engage the Child
Protection Door Lock.

Child Protection Door Locks

3. Repeat Steps 1 and 2 on the opposite sliding door. NOTE:
After engaging (or disengaging) the Child
Protection Door Lock, always test the inside
door handle with the sliding door closed to
make certain the Child Protection Door Lock
is in the desired position. The inside door
handle will not open the sliding door when
the Child Protection Door Lock is engaged.
The power sliding door will operate from the
switch located just inside the sliding door,
regardless of the Child Protection Door Lock
lever position.
To avoid unintentional operation of the power
sliding door from the rear seats, push the
Sliding Door Power Off button, located in the
overhead console. When the overhead
console power OFF LED is lit, the sliding door
may not be power opened or closed by
pushing the buttons just inside the sliding
doors or pulling on the handles.
To Disengage The Child Protection Door Lock

1. Open the sliding side door.

2. Slide the Child Protection Door Lock control
outward (away from the vehicle) to
disengage the Child Protection Door Lock.
3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:
After disengaging (or engaging) the Child
Protection Door Lock, always test the inside
door handle with the sliding door closed to
make certain the Child Protection Door Lock
is in the desired position. The inside door
handle will open the sliding door when the
Child Protection Door Lock is disengaged.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the sliding doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
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42GETTING TO KNOW YOUR VEHICLE
2. Pull the strap on the back of the seat and
the seat will tilt forward.

Pull Strap

3. To put it back into position, pull back on the folded seat and make sure that it locks into
position. Then, pull the seatback toward the
back and fold down the arm rests.
Exit For Third Row Passengers
For passengers seated in the third row, there is
a pull strap located on the outboard side of the
seat near the bottom of the seatback. Third row
passengers can pull on the strap and push the
seat forward for folding the seatback down and
tilting the seat to the floor.
Pull Strap For Third Row Passengers

NOTE:
This process is for when there is no child seat
installed. Use the easy entry lever if a child seat
is installed.
Manually Folding Third Row Seats — If
Equipped

1. Lower the center head restraint down to the seatback by pushing the button on the
guide and pushing the head restraint
down.
2. Pull release strap marked “1” to release the
anchors.

Release Strap “1”

3. Pull release strap marked “2” and tumble the seat rearward into the storage bin.

Strap “2”

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GETTING TO KNOW YOUR VEHICLE47

1. To access the storage area, remove the
floor mat (if equipped) and place the lock
rod in the locked position.

Lock Rod

NOTE:
Push the lock rod inward for the locked posi -
tion.
Pull outward on the lock rod for the unlocked
position.
2. Pull the latch located near the second row seat to open the floor panel.
Floor Latch

3. Pull the floor panel and position it toward the front seats while folding the top half
down and rest it against the front seats.

Push Panel Forward
4. Pull the strap located on the seat and pull
the seat out of the storage area. Push the
seat rearward making sure that it locks into
the floor. Fold the seatback into the upright
position and pull the headrest up.
NOTE:
The seatback may be locked, if it is, it will be
necessary to use the recliner handle to unlock
the back before folding into the upright position.

Pull Strap

5. Replace the plastic storage bin into the storage area.
2

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