sliding door CHRYSLER PACIFICA 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

20_RU_OM_EN_US_t.book Page 2

GETTING TO KNOW YOUR VEHICLE13
Features/Benefits

Pre-installed on your Uconnect touchscreen radio

Enhanced search and browsing capability
Robust NAV application (if equipped)
Add selected topics to a fast-access Favor -
ites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More
TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The RKE system
uses a receiver module in the vehicle that
wirelessly links with the key fob.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
This system allows you to lock or unlock the
doors and liftgate, activate the Panic Alarm,
optional power liftgate, left power sliding door,
and right power sliding door from distances up
to approximately 66 ft (20 m) using a key fob.
When any button on the key fob is pushed, or when any signal is being transferred between
the key fob and the vehicle, an LED light on the
key fob will flash as an indicator. The key fob
does not need to be pointed at the vehicle to
activate the system.
NOTE:
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking/unlocking the glove compart
-
ment. You can keep the emergency key with you
when valet parking.
2

20_RU_OM_EN_US_t.book Page 13

14GETTING TO KNOW YOUR VEHICLE

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indi
-
cated by a message in the instrument cluster
display, or by the LED light on the key fob. If
the LED key fob light no longer illuminates
from key fob button pushes, then the key fob
battery requires replacement.
The key fob LED light brightness is designed
for indoor light viewing, so the LED light may
not be visible in direct sunlight. In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the Emergency
Key) against the START/STOP ignition button
and push to operate the ignition switch.
To Unlock The Doors
NOTE:

Uconnect Settings lets you program the system to
unlock either the driver's side doors on the first
push (default) or unlock all doors on the first push
of the unlock button on the key fob. To change
the default setting, refer to “Uconnect Settings”
in “Multimedia” for further information.

1st Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob once to unlock the driver front door and
sliding door or twice within five seconds to
unlock all doors and liftgate. The hazard lights
will flash to acknowledge the unlock signal. The
illuminated entry system will be activated.
2nd Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob twice within five seconds to unlock all doors
and liftgate. The turn signal lights will flash to
1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding Side Door
5 — PANIC Alarm
6 — Emergency Key
7 — Left Power Sliding Side Door
8 — Liftgate
9 — Unlock

20_RU_OM_EN_US_t.book Page 14

16GETTING TO KNOW YOUR VEHICLE

1. Remove the emergency key by pushing the
mechanical release button on the side of
the key fob with your thumb and then pull
the key out with your other hand.

Emergency Key Removal

2. Insert a coin, a flat blade screw driver, or the tip of your emergency key into the now
exposed slot and carefully pry on both sides
to disengage the snaps. Gently remove the
back cover from the fob, being careful not to
damage any of the snaps.
Separating The Key Fob Case

3. Remove the battery by sliding the battery rearward in its pocket until the battery lifts
up. Remove the depleted battery from the
battery pocket and dispose appropriately.
4. Fit a new CR2032 battery ensuring that the positive (+) side is facing upwards. Push the
battery into the pocket until it is firmly
seated in place and secured under both
tabs.
5. Align the back cover into its original position and snap it back in place by pushing it
against the fob until it is seated all around.Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Request For Additional Remote Controls
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

20_RU_OM_EN_US_t.book Page 16

24GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals. If
something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed
in the OFF position. Refer to "Starting The
Engine" in "Starting And Operating" for
further information.

For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, make sure
the vehicle ignition system is OFF. 2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry Unlock Door Handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Hands Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
keyless ignition START/STOP ignition
button (requires at least one valid key fob
in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift -
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.

20_RU_OM_EN_US_t.book Page 24

GETTING TO KNOW YOUR VEHICLE27
sound if the ignition is in the ACC or ON/RUN
position and a door is open, as a reminder to
place the ignition in the OFF position and
remove the key fob.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of PARK and
all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the door locks (lock or unlock).
For further information, refer to “Uconnect
Settings” in “Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The sliding side doors can be unlocked from
the outside using the hands free or Passive
Entry system.
The key fob may not be able to be detected by
the vehicle passive entry system if it is
located next to a mobile phone, laptop, or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
If set by the customer in the Uconnect
Settings, unlocking with Passive Entry will
initiate illuminated approach (low beams,
license plate lamp, position lamps) for the
time 0, 30 (default), 60 or 90 seconds.
Passive Entry also initiates two flashes of the
turn lamps.
To Unlock From The Driver's Side:
With a valid key fob within 5 ft (1.5 m) of the
driver’s door handle, grab the driver’s front door
handle to unlock the drivers side doors (driver/
sliding door) automatically. The interior door
panel lock knob will rotate when the door is
unlocked.

Grab The Door Handle To Unlock

2

20_RU_OM_EN_US_t.book Page 27

30GETTING TO KNOW YOUR VEHICLE
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
Manual Sliding Side Door
The sliding door may be opened from the inside
or the outside. Pull outward on the exterior
handle to open the sliding door. The sliding door
inside handle functions by rocking forward and
back. Rocking the handle backwards opens the
door and rocking forward releases the
hold-open latch in order to close the door.
Side Door Handle And Lock Functions

To keep your door operating properly, observe
the following guidelines:Always open the door smoothly.

Avoid high impacts against the door stop when
opening the door. This is very important when
your vehicle is parked on an incline as the door
will slide faster in the downhill direction.

There is a hold-open latch that is activated
when the sliding door is fully opened. This
latch will keep your sliding door open on any
incline. To close the sliding door after the
hold-open latch is activated, you must rock
the inside handle forward or pull outward on
the exterior handle.
Always make sure that the sliding door is fully
latched anytime the vehicle is in motion.
NOTE:
The left side sliding door cannot be opened
while the fuel door is open.
Power Sliding Side Door — If Equipped
The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
1 — Door Handle
2 — Door Lock

20_RU_OM_EN_US_t.book Page 30

GETTING TO KNOW YOUR VEHICLE31
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door.
The key fob and the overhead console
button will operate the door when the door is
locked. All other ways require the sliding door to
be unlocked. If the vehicle is equipped with
Passive Entry, pressing the button on the
outside handle or Hands-Free feature (if
equipped) will unlock and open the sliding door,
with a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle.

Overhead Console Power Switches
There are power sliding side door switches
located on the B-Pillar trim panel, just in front of
the power sliding door for the rear seat
passengers.
To operate the sliding door manually with the
handles or to avoid unintentional operation of
the power sliding doors from the rear seats,
push the power sliding door power off button,
located in the overhead console, to remove
power to the handles and buttons just inside
the sliding doors. The power off LED, in the
overhead console, will be lit when the handles
are manual. When the LED is lit, pushing the
power sliding door power off button will return
the handles to power operation.
NOTE:
If anything obstructs the power sliding side
door while it is closing or opening, the door
will automatically reverse to the closed or
open position and an audible tone will sound,
provided it meets sufficient resistance. The
turn signals will flash with sliding door move
-
ments.
If the power sliding door stops in the middle
due to obstacles, it will power open on the
next command.

Driver Side Power Sliding Side Door Switch
Passenger Side Power Sliding Side Door Switch

1 — Liftgate
2 — Right Sliding Door
3 — Sliding Door Power Off
4 — Left Sliding Door
2

20_RU_OM_EN_US_t.book Page 31

32GETTING TO KNOW YOUR VEHICLE
Hands-Free Sliding Doors — If Equipped

Hands-Free Sliding Doors

To open the Hands-Free Sliding Doors, use a
straight in and out kicking motion under the
vehicle in the general location below the door handle(s). Do not move your foot sideways or in
a sweeping motion or the sensors may not
detect the motion.
When a valid kicking motion is completed, the
sliding door will chime, the hazard lights will
flash and the sliding door will open almost
instantaneously. This assumes all options are
enabled in the radio settings.
NOTE:
To open the Hands-Free Sliding Doors
requires a valid Passive Entry key fob within
5 ft (1.5 m) of the door handle. If a valid
Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any
kicks.
The Hands-Free Sliding Door will only operate
when the transmission is in PARK.
With every movement of the Hands-Free
Sliding Doors, an audible tone will sound and
the turn signals will flash. Refer to “Uconnect
Settings” in “Multimedia” for further informa
-
tion on turning these alerts on or off.

If anything obstructs the power sliding side door
while it is closing or opening, the door will auto -
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals
will flash with sliding door movements.

If the power sliding doors encounters
multiple obstructions within the same cycle,
the system will automatically stop.
The Hands-Free Sliding Doors feature may be
turned off through Uconnect Settings. Refer to
“Uconnect Settings” in “Multimedia” for further
information. The Hands-Free Sliding Doors
feature should be turned off during jacking, tire
changing, and vehicle service.
Child Locks
To provide a safer environment for small
children riding in the rear seats, the sliding
doors are equipped with a Child Protection Door
Lock system.
WARNING!
Personal injury or cargo damage may occur
if caught in the path of the sliding door.
Make sure the door path is clear before
closing the door.
Before driving off, check the instrument
cluster for a sliding door or door open
message or warning indicator. Failure to do
this could result in unintentionally leaving
the sliding door open while driving.

20_RU_OM_EN_US_t.book Page 32

GETTING TO KNOW YOUR VEHICLE33
To Engage The Child Protection Door Lock

1. Open the sliding side door.

2. On the rear of the sliding door, slide the
Child Protection Door Lock control inward
(toward the vehicle) to engage the Child
Protection Door Lock.

Child Protection Door Locks

3. Repeat Steps 1 and 2 on the opposite sliding door. NOTE:
After engaging (or disengaging) the Child
Protection Door Lock, always test the inside
door handle with the sliding door closed to
make certain the Child Protection Door Lock
is in the desired position. The inside door
handle will not open the sliding door when
the Child Protection Door Lock is engaged.
The power sliding door will operate from the
switch located just inside the sliding door,
regardless of the Child Protection Door Lock
lever position.
To avoid unintentional operation of the power
sliding door from the rear seats, push the
Sliding Door Power Off button, located in the
overhead console. When the overhead
console power OFF LED is lit, the sliding door
may not be power opened or closed by
pushing the buttons just inside the sliding
doors or pulling on the handles.
To Disengage The Child Protection Door Lock

1. Open the sliding side door.

2. Slide the Child Protection Door Lock control
outward (away from the vehicle) to
disengage the Child Protection Door Lock.
3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:
After disengaging (or engaging) the Child
Protection Door Lock, always test the inside
door handle with the sliding door closed to
make certain the Child Protection Door Lock
is in the desired position. The inside door
handle will open the sliding door when the
Child Protection Door Lock is disengaged.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the sliding doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
2

20_RU_OM_EN_US_t.book Page 33