tires CHRYSLER PACIFICA 2020 Vehicle Warranty

Adjustment Credit Percentage Based on Remaining Tread Depth
The authorized KUMHO or Marshal dealer will determine the adjust-
ment cost by multiplying the percentage of the original usable tread worn
by the current KUMHO or Marshal dealer ’s price list in effect at the time
of adjustment.
WHAT IS NOT COVERED BY THE WARRANTY:
1. This limited warranty is applicable only in the United States, and anytires used or equipped on a vehicle registered or operated outside the
U.S. are not covered by this warranty.
2. Tires branded or marked Non-Adjustable (NA) or Blemished (Blem)
or DOT/Serial numbers previously cut will not be adjusted.
3. Any tire worn beyond the wear bars (less than 2/32 remaining tread).
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The
cost
of
applicable
taxes
and
mounting
and
balancing
and
any

other
service
charges.
 Tire
damage
or
irregular
wear
due
to:
" Road
hazard,
including
puncture,
cut,
impact
break,
bulge,
snag,

stone
drill,
collision.
# Continued
use
while
run
flat
or
under
acute
VOEFSJOGMBUJPO.
$ Improper
use
or
operation,
without
limitation,
improper
inflation

pressure,
overloading,
use
of
an
improper
rim,
tire/wheel
assem-
bly
imbalance
or
other
vehicle
condition,
worn
suspension
compo-
nents,
improper
mounting
or
de-mounting,
misuse,
misapplica-
tion,
fire
or
other
externally
generated
heat,
water
or
other
material

trapped
inside
the
tire
during
mounting,
tire
alteration,
racing
or

competition
purposes,
improper
inserting
of
sealant,
balance
or

filler
materials.
% Improper
repair
,
or
with
repairs
not


conforming
to
the
Rubber

Manufacturers
Association
standards,
or
with
section
repairs,
or

with
self-vulcanizing
plug
only.
& Failure
to
rotate
the
tire
at
least
every
5,000
miles
as
evidenced
by

Kumho’s
Mileage
Warranty/Tire
Rotation
Card
(printed
in
this

brochure)
or
vehicle
misalignment.
' Uneven
or
rapid
wear
which
is
caused
by
mechanical
irregularity

in
the
vehicle
such
as
misalignment,
(a
measured
tread
difference

of
2/32nds
of
an
inch
or
more
across
the
tread
on
the
same
tire).
 Ozone
or
weather
cracking
on
tires
over
four
(4)
years
from
the
date
of

manufacture.
 Tires
that
have
been
recapped,
or
retreaded,
regrooved.
 Ride
disturbance
(out-of-round,
vibration,
pulling,
etc.)
claims
submit-
ted
after
the
first
2/32
of
tread
wear.
 Loss
of
time,
or
use,


inconvenience,
or
any
incidental
or
consequential

damage.
 Tires
that
have
been
modified
by
the
addition
or
removal
of
material

or
any
tire
intentionally
altered
to
change
its
appearance.
 Tires
unserviceability
caused
by
the
tire
operation
in
excess
of

tire/wheel
manufacturers
specifications
and
recommendations.
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148

12. Tires that are misapplied due to insufficient speed rating, or under-sized, or oversized tires.
13. Tires that have become unserviceable because chemical corrosion, vandalism, chains and flat spotting.
14. Tires involved in any racing-related activities.
15. This limited warranty applies only to the original purchaser and is nontransferable.
OWNERS OBLIGATION:
In order to be eligible for KUMHO’s limited warranty program, the
owner must:
1. Conform to all pertaining policies detailed herein.
2. Present tire to any authorized KUMHO dealer for inspection alongwith a copy of their original purchase receipt. Dealer will inspect tire
in order to identify whether or not it qualifies for warranty based on
the policies detailed herein.
3. Pay the amounts due on a new tire, less the amount of credit including taxes, mounting and balancing charges and/or the cost of other
services ordered.
To
locate
an
authorized
KUMHO/Marshal
dealer,
use
our
web
address

WWW.KUMHOTIREUSA.COM
or
call
(800)
HI-KUMHO

1-800-445-8646
.
OTHER
RIGHTS:
This
limited
warranty
gives
the
owner
of
KUMHO
tires
specific
legal

rights
and
you
may
also
have
other
rights,
which
vary
from
state
to
state.
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149

II. LIMITED TREAD WEAR WARRANTY
FOR PASSENGER RADIAL TIRES:
PatternMileage
CoveragePattern
Mileage
Coverage
KU27 60,000 MILES KH16 60,000 MILES
KR26 40,000 MILES KR21 85.000 MILES
PA31 50,000 MILES KU22-II 40,000 MILES
TA31 60,000 MILES TA71 60,000 MlLES
(Available 3rd
Quarter 2015)
TA11 75.000 MlLES
(Available 3rd
Quarter 2015)
FOR LIGHT TRUCK TIRES:
Pattern Mileage
CoveragePattern
Mileage
Coverage
KL21 60,000 MILES KL33 60,000 MILES
AT51 55,000 MILES (P-Metric Only) (Available 3rd
Quarter 2015)
Neither Kumho Tire U.S.A., Inc., nor any other tire manufacturer, can
guarantae you’ll receive a certain number of miles from any given tire.
Driving habits, driving conditions, road conditions and vehicle mainte-
nance all play a vital role in the tread life of a tire. However, if a tire does
not reach the warranted mileage, and the original owner of the tires has
complied with the terms and conditions of the Limited Tread Wear
Warranty, KUMHO will replace the tires as follows:
s
ä If
tread
has
worn
down
to
the
tread
wear
indicators
(2/32
nds
tread
depth)
within
72
months
from
the
date
of
purchase
(or
manufacturer)
or
does
not
deliver
the
warranted
miles
of
normal
passenger
use,
whichever
comes
first,
Kumho
Tire
U.S.A.,
Inc.
will
make
an
allow-
ance
for
unused
service
towards
a
comparable
new
tire,
pro-rated
on
warranted
miles.
t
ä The
replacement
allowance
will
be
calculated
by
percentage
of
the
warranted
miles
not
received
multiplied
to
the
predetermined
adjust-
ment
price
of
the
tire
at
the
time
and
place
of
the
adjustment.
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150

ELIGIBILITY FOR LIMITED TREAD WEAR WARRANTY:
1. To make a claim, the owner must present the original customer copyof KUMHO’s Mileage Warranty Card (printed in this brochure), which
records the date of purchase, name of purchaser, original mileage and
identification of the vehicle to an authorized KUMHO dealer.
2. This limited tread wear warranty applies only to the original owner and is non-transferable.
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3. Applicable taxes and costs of mounting and balancing and any otherservice charges are payable by the owner.
4. The owner must rotate the tires every 5,000 miles.
5. The following are exclusions to the Limited Tread Wear Warranty: •Tires branded NA,Blem, etc.
• Tires exhibiting uneven or rapid wear which is caused by mechanical
irregularity in the vehicle such as misalignment, (a measured tread
difference of 2/32nds of an inch or more across the tread on the same
tire).
• Tires worn-out or damaged due to:
Improper inflation, improper mounting, uneven wear, overloading or
off-road driving, run flat or racing, accident, fire or chemicals, use on
RV or commercial vehicle, vandalism or gross abuse, defective
mechanical condition of vehicle, road hazard damage (e.g., irrepa-
rable cut, puncture, snag, bruise or impact break) and lack of tire
rotation.
• Original equipment tires on new vehicles.
6. For staggered/split fitment applications (different size tires on the front and rear axles), Kumho Tire will cover half the number of miles
of the standard mileage warranty since these tires cannot be rotated as
recommended by Kumho.
III. ROAD HAZARD PROTECTION
Every KR21/ KU39/ KU27/ KU22 II/ KU31/ TA31/ TA11 (Available 3rd
Quarter 2015) steel belted radial passenger tire that has bean irreparably
damaged due to a normal road hazard conditions (e.g., irreparable cut,
puncture, snag, bruise or impact break) within the first 2/32 of the
original tread depth (O.T.D.) and within 12 months from the date of
purchase, will be replaced free of charge with an equivalent KUMHO tire.
To be eligible, you must present your original invoice showing date of
purchase. Tires not within 2/32 of the O.T.D. will not be issued a
pro-rated credit. Tires that reflect damage due to continued run flat or
acute underinflation are excluded.
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IV. 30-DAY SATISFACTION GUARANTEED TRIAL WARRANTY
Kumho Tire’s 30-Day Satisfaction Guaranteed Trial Warranty covers a
complete set of four (4) Road Venture AT51 and Solus TA71 tires. If for
whatever reason you aren’t completely satisfied with your eligible tires,
simply return them to the dealer where they were purchased for
replacement.
Limitations and Requirements
•This trial warranty only applies to the original purchaser of a set of
four eligible (4) tires returned within 30 days from the date of purchase
and is non-transferable; any return of less than a full set of tires will not
be accepted. Original purchaser must present their original sales
receipt/invoice to their selling dealer at the time of replacement.
• Tires must be returned undamaged. Tires exhibiting road hazard,
mounting damage, vehicle mechanical-related problems, repairs, im-
proper inflation, vandalism, run flat, racing or any tires removed from
the original vehicle are excluded from this trial warranty.
• Original purchaser pays the amounts due on a new replacement tire,
less the amount of credit, including applicable taxes, mounting and
balancing charges and/or the cost of other services ordered.
• Tires measuring more than 1/32 of tread wear from original tread
depth are excluded from trial warranty.
NEW ON REAR/ROTATION RECOMMENDATION
1. Replacement of two tires: Kumho Tire recommends replacing all four tires at the same time. However, when only two tires are replaced, the
new tires should be put on the rear. The newer tires, with deeper tread,
may provide better grip and water evacuation in wet driving condi-
tions.
2. Tire Rotations: Owners must continue to rotate tires in accordance to their vehicle owner ’s manual or every 5,000 miles. Side-to-side rota-
tion on new on rear; two-tire replacements fitments will be accept-
able.
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V. CASING CREDIT
1. Casing of KUMHO radial commercial truck tires are warranted toremain serviceable through the second retreaded life for 66 months
from the date of manufacture.
2. KLS02a, KLD01a, and KLT02e casing warranty is valid through the second retreaded life for 72 months from the date of manufacture.
3. If an examination by KUMHO shows that a casing of a KUMHO radial truck tire delivers unsatisfactory service due to factors within the
manufacturer ’s control, KUMHO will give a credit toward the pur-
chase price of a comparable new KUMHO tire in the amount indicated
in the Casing Credit table.
Tire Size Casing Value
8.25R15, 7.50R16, 8R17.5 $30.00
215/75R17.5, 235/75R17.5 $30.00
225/70R19.5, 245/70R19.5 $30.00
265/70R19.5, 285/70R19.5 $30.00
8.25R16 $35.00
255/70R22.5 $50.00
9.00R20, 10R22.5 $60.00
10.00R20, 295/80R22.5 $80.00
11.00R20, 12.00R20 $90.00
10.00R22, 11.00R22, 12.00R24 $90.00
11R22.5, 295/75R22.5 $95.00
11R24.5, 285/75R24.5 $95.00
12R22.5, 315/80R22.5 $100.00
385/65R22.5, 425/65R22.5,
445/65R22.5 $100.00
4. Radial truck tires used in mining service are not eligible under this
program.
VI. REPLACEMENT WARRANTY
If you receive a replacement tire under this warranty, it will be covered by
the manufacturer ’s warranty and the supplemental limited mileage
warranty that Kumho Tire U.S.A., Inc., than gives on that tire.
THIS IS THE ONLY EXPRESS WARRANTY GIVEN BY KUMHO
APPLICABLE TO KUMHO/MARSHAL REPLACEMENT TIRES.
KUMHO DOES NOT MAKE ANY OTHER EXPRESS WARRANTY
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WARNING!(Continued)
•Tires should always be stored in a cool. dry, clean, indoor environ-
ment. Tires contain waxes and emollients to protect their outer
surfaces from ozone and weather cracking. As the tire rolls and
flexes, the waxes and emollients continually migrate to the tire’s
surface, replenishing this protection throughout the normal and
proper use of the tire. However, when tires sit outdoors and are
unused for an extended period of time, the tire surface becomes
dry, the tire may be susceptible to ozone and weather cracking, and
the casing becomes susceptible to flat spotting.
• Surfaces on which tires are stored must be free from grease,
gasoline, and other substances that could deteriorate the rubber.
• You should have a qualified technician check all tires where the
Kumho Tire U.S.A., Inc. warranty policy period has lapsed, even if
damage is not obvious.
• Do
not
overload
your
tires.
Driving
on
any
overloaded
tire
is
extremely dangerous and may result in an accident causing prop-
erty damage, serious personal injury or death.
• The maximum load rating marked on the sidewall of any tire is
based on the maximum speed of operation. Tires that are loaded
beyond their maximum allowable loads for a particular applica-
tion will generate increased and excessive heat that may cause
sudden tire failure leading to property damage, serious personal
injury or death.
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157

FOR FURTHER ASSISTANCE
Contact your authorized KUMHO Tire retailer or call KUMHO Con-
sumer Relations at:
Corporate Office & Western Division10299 6th Street
Rancho Cucamonga, CA 911730
(800) HI-KUMHO 1–800–445-8646
WWW.KUMHOTIREUSA.COM
Southeast Division
1240 Highway 155 South
Mcdonough, GA 30253-7361 1-678-593-1420
Northern Midwest Division
760 W. Crossroads Parkway, Unit B Bolingbrook, IL 604401-815-886-7914
Kumho Technical Center 711 Kumho Drive
Akron, OH 44333 1-330-666-4030
KUMHO TIRE U.S.A. INC.
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