flat tire CHRYSLER PACIFICA 2020 Vehicle Warranty

DON’T MIX TIRES OF DIFFERENT SIZES AND TYPES ON THE
SAME AXLE
For optimum handling and control, Goodyear recommends fitment of
four (4) tires of the same type and size unless otherwise specified by the
vehicle manufacturer.
WARNING!
Before you replace your tires, always consult the vehicle owner ’s
manual and follow the vehicle manufacturer ’s replacement tire
recommendations. Vehicle handling may be significantly affected
by a change in tire size or type. When selecting tires that are
different from the Original Equipment size, see a professional
installer in order to make certain that proper clearance, load-
carrying capacity and inflation pressure are selected. Never exceed
the maximum load capacity and inflation pressure listed on the
sidewall of the tire. Always drive safely and obey all traffic laws.
Avoid sudden, sharp turns or aggressive lane changes. Failure to
follow this warning may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
When replacing tires, you must maintain the outside diameter and
load-carrying capacity of the Original Equipment tire. Inflation pressure
may need to be adjusted to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or JATMA standards
for correct load and inflation information.
NEVER FIT TIRES TO A VEHICLE THAT HAVE LESS LOAD-
CARRYING CAPACITY THAN REQUIRED BY THE ORIGINAL
EQUIPMENT MANUFACTURER
Examples: Many vehicles, such as large passenger vans, require Load
Range E tires as designated by the vehicle manufacturer. Fitment of a tire,
such as a Load Range D, with less carrying capacity is not allowed. In
other cases, tires of the same size may carry different load indexes in the
service description. You must make certain the replacement tires fitted to
the vehicle have a load-carrying capacity equal to or greater than what
the Original Equipment manufacturer specifies.
GOODYEAR DUNLOP TIRES
132

NOTE:

Goodyear
manufactured
and/or
marketed
European-
Metric

passenger
tires
and
P-Metric
passenger
tires
are
interchangeable
as
long

as
they
have
the
same
section
width,
same
aspect
ratio,
same
rim

diameter.
CAUTION!
Never substitute a “Standard Load” (SL) tire for an Extra Load (XL)
or Reinforced tire. If the vehicle was originally equipped with
“Extra Load” (XL) or Reinforced tires, replace those tires with
similar-sized Extra Load (XL) or Reinforced tires.
GOODYEAR DUNLOP TIRES
FOLLOW THESE ADDITIONAL GUIDELINES
When
installing
only
two
tires,
fit
the
tires
with
the
deepest
tread
depth

on
the
rear
axle.
If
radials
and
non-radials
must
be
fitted
to
the
same

vehicle,
fit
radials
on
rear
axle.
Never
mix
radials
and
non-radials
on
the

same
axle.
When
fitting

tires
or
all-season
tires
to

performance
vehicles,
always
fit
in
sets
of
four.
It
is
not
recommended

to

fit
tires
with
different
speed
ratings.
If
tires
with
different
speed
ratings

are
installed
on
a
vehicle,
they
should
be
installed
with
like
pairs
on

the
same
axle.
The
speed
capability
of
the
vehicle
will
become
limited
to
that
of
the

lowest
speed
rated
tires.
Use
of
lift
kits
with
some
vehicle/tire
combinations
can
cause
instability.

When
changing
tire
sizes,


always
consult
Dealer
for
optimum
rim
width

and
carefully
check
vehicle/tire
clearances.
RETREADED TIRES
Retreaded
passenger
and
light
truck
tires
are
not
warranted
by
Goodyear

for
any
reason.
Speed
ratings
and
U.S.
Department
of
Transportation
test

compliance
certifications
are
voided
for
retreaded
tires.
DOMAINTAIN VEHICLESUSPENSION, WHEELALIGNMENT
AND BALANCE AND ROTATE YOURTIRES
Lack
of
rotation,
worn
suspension
parts,
underinflation/

overinflation,
wheel
imbalance
and
misalignment
can
cause
vibration

or
irregular
tire
wear.
Rotate
your
tires
according
to
your
vehicle

manufacturer ’s
recom-mendations
or
at
maximum
intervals
of
6,000

miles
/
10,000
km.
133

TIRE SERVICE LIFE
Tires are designed and built to provide many thousands of miles of
excellent service. For maximum benefit, tires must be maintained prop-
erly to avoid tire damage that may result in removal from service before
the tread is worn down to minimum depth.
It is not practical to accurately predict the service life of any specific tire
in chronological time since service conditions vary widely. The service-
ability of a tire over time is a function of the storage and service
conditions (inflation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely solely on the
appearance of the tire, but should be aware of any change in dynamic
performance such as increased air loss, noise or vibration, which could be
a sign to remove the tire. Therefore, it is essential to have tires, including
spares, inspected regularly (at least monthly) for proper inflation pres-
sure, damage and treadwear.
Check your vehicle’s owner ’s manual (or your vehicle) to determine if
it is equipped with run-flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following applies:
GOODYEARDUNLOPTIRE6
HOWTOREAD A TIRE D.O.T. SERIAL NUMBER
D.O.T.
stands
for
Department
of
Transportation
and
the
number
is
on
the

lower
sidewall
of
each
tire
to
show
that
the
tire
meets
or
exceeds
the

Department
of
Transportation
safety
standards.
134

RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECHNOLOGY
(EMT™), RUNONFLAT® (ROF) AND DUNLOP SELFSUPPORTING
TECHNOLOGY (DSST®) ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Brochure applies
only to the Original Equipment tires supplied with your vehicle. In order
for Goodyear Run-Flat (Extended Mobility Technology [EMT], RunOn-
Flat [ROF]) or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated within this Limited
Warranty, Goodyear or Dunlop Run-Flat tires must use specific parts,
such as a low tire pressure monitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-performance tire with a
remarkable feature: It can operate for limited distances with very low or
even no inflation pressure (refer to your Vehicle Owner ’s Manual for
these limitations). This is an important benefit, especially if inflation loss
occurs at a location where immediately stopping your vehicle could be
hazardous. TIRE PRESSURE MONITORING SYSTEM ALERT Refer to
your vehicle Owner ’s Manual for more information on what to do if the
tire pressure warning system activates.
WARNING!
If the tire pressure-monitoring system signals an alert, follow these
safety precautions to prevent a loss of vehicle control that could
result in serious personal injury or death:
•Slow your speed. Do not exceed 50 mph (80 kph).
• Avoid hard cornering, hard braking and severe handling maneu-
vers.
• Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure, your vehicle’s
handling capability is reduced, particularly during severe
maneuvers.
GOODYEAR DUNLOP TIRES
135

WARNING!
Because of the unique characteristics of Run-Flat tires, the wheels
on which they are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other than routine inflation
maintenance and external inspections must be performed by service
personnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself; serious
injury or death could result. Only specially trained persons should
mount, demount and repair Run-Flat tires, and more than 40 psi
(270 kPa) may be required to seat beads. A safety cage and clip-on
extension air hose must be used if more than 40 psi (270 kPa) is need
to seat beads.
GOODYEARDUNLOPTIRES
TOPROLONG TIRELIFEDURING A SYSTEM ALERT
The
Goodyear
or
Dunlop
Run-Flat
tire
can
be
driven
at
low
or
zero
air

pressure
(refer
to
your
vehicle
Owner ’s
Manual
for
these
limitations).
To

help
prolong
the
life
of
a
tire
operating
under
low-inflation
conditions,

drive
at
a
speed
as
far
below
50
mph
(80
kph)
as
possible.
Also,
drive
the

shortest
distance
possible
before
obtaining
tire
service.


Taking
these

precautions
will
increase
the
chance
that
your
tire
will
be
repairable.
SERVICE AFTERA SYSTEM ALERT
To
obtain
service
after
operating
under
low-inflation
conditions,
contact

your
Goodyear
or
Dunlop
Run-Flat
service
facility.
Trained
service

personnel
will
inspect
your
tires
to
determine
if
they
are
in
need
of
repair

or
replacement.
To
locate
the
nearest
authorized
Goodyear
or
Dunlop

Run-Flat
service
facility,
call
1-800-
GOODYEAR
1-800-466-3932
.
TIREREPAIR
Like
any
other
Goodyear
or
Dunlop
speed-rated,
high-performance
tire,

the
Goodyear
or
Dunlop
Run-Flat
tire
may
be
repaired
to
correct
a

puncture
in
the
tread,
but
PROPER
MATERIALS
AND
PROCEDURES

MUST
BE
USED.
Contact
a
Goodyear
or
Dunlop
Run-Flat
service
facility

for
information
on
proper
repairs.
For
the
location
of
the
nearest
facility,

call
1-800-GOODYEAR
1-800-466-3932


.
136

WARNING!
Goodyear and Dunlop Run-Flat tires are designed for use only on
certain original equipment wheels supplied with a properly
operating low tire pressure-monitoring system. If applied to a
vehicle without a properly operating low tire pressure monitoring
system, the tires may fail when operated in an underinflated
condition, resulting in loss of vehicle control and possible serious
injury or death. Application of these tires to a vehicle not equipped
with specified operational low tire pressure-monitoring system
constitutes improper and unsafe use of this product.
FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP RETAILER
1. For assistance in locating the nearest Goodyear or Dunlop Retailer,look in the Yellow Pages under Tire Dealers – New.
2. Go to
www.goodyear.comfor U.S. orwww.goodyear.cafor Canada.
For Dunlop tires, go to
www.dunloptires.comfor U.S. & Canada. If
additional assistance is required, call the Customer Assistance Center at
1-800-321-2136 for U.S. or 1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center Dept 728 200 Innovation Way Akron, OH
44316-0001
GOODYEAR DUNLOP TIRES
137

2. If Hankook Temporary Tire fails as a result of defect in materialsand/or workmanship during the first 50% of usable treadwear, the tire
will be replaced with a new, comparable tire at no charge including
mounting charge. No adjustment will be made for tires that are worn
more than 50%.
WHAT IS NOT COVERED BY THE WARRANTY
NON ADJUSTABLE CONDITIONS
1. Irregular wear or tire damage due to:
•Road hazards such as punctures, cuts, snags, scuffs, carcass bruises
or impact breaks.
• Fire,
wreck
or
collision
ä
• Improper inflation, overloading, high speed spinning, improper
mounting or demounting, running flat, off-road use, racing, vandal-
ism, willful damage or abuse.
• Misalignment, wheel imbalance, defective brakes or shock absorber,
use of tire chains.
• Any tire which has failed as a result of adding materials (e.g. tire
fillers, sealant, or balancing substances).
• Mechanical failure or design of vehicle.
2. Tires fitted to anything other than the original vehicles.
3. Tire worn beyond tread wear indicator (2/32 nds inch or 1.6 mm tread remaining).
4. Tire presented by other than the actual owner-user.
5. Tire branded “NA” (meaning no adjustment) or “blem” (meaning blemished).
6. Loss of time inconvenience, loss of use of the vehicle or consequential damage.
7. Ride disturbance caused by damaged wheels or after free-replacement conditions.
8. Tire with weather cracking which was purchased more than four years prior to presentation for adjustment.
HANKOOK TIRES
140

GENERAL EXCLUSIONS
1. No Hankook Tire employee, retailer or dealer has the authority tomake any warranty, representation, promise or agreement on behalf of
Hankook Tire except as stated in this policy.
2. Tires used in racing related activities or competitive events are not covered by this warranty.
3. Limitation of remedy: to the extent permitted by law, HANKOOK disclaims liability for all consequential and incidental damages. Some
provinces and states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have the rights which vary from province to
province in Canada, and from state to state in the U.S.A.
HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be made by a partici-
pating Hankook Dealer or a participating Car Dealer.
OWNER’S OBLIGATIONS
1. You must present the tire to a participating Hankook Dealer or aparticipating Car Dealer.
2. For free replacement, a proof of purchase date such as car dealer invoice should be presented.
3. No claim will be recognized unless submitted on a Hankook claim form completely filled out and signed by the owner or a participating
Hankook Dealer or Car Dealer.
WARNING FOR YOUR SAFETY
•TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may cause tire beads
to break with explosive force during installation of the tire on the rim,
causing personal injury and property damage. Follow the Rubber
Manufacturers Association installation and safety procedure for
mounting and inflating tires. Tire and rim must match in size. Rim
parts must match by manufacturer ’s design. Clean rim. Lubricate rim
HANKOOK TIRES
141

and beads. Do not exceed the maximum recommended pressure to
seat beads on rim. Use remote control inflation equipment and
inflation cage.
NOTE:
• Never inflate over 40 psi to seat beads.
• Mount radial ply tires only on rims designated by wheel manufacturer
as suitable for radial tire.
• Only specially trained persons shall mount tires.
• AIR PRESSURE
Check the pressure in your tires, including your spare, at least
monthly, and always before and during extended driving. Check tires
cold (at least 3 hours after the vehicle has been stopped and before it
is driven more than 1.6 kilometers or 1 mile). Do not reduce pressure
when tires are hot, use an accurate air pressure gauge to check
pressure and maintain it at the level recommended on the vehicle tire
placard or in the Owner ’s Manual. Under inflation produces extreme
flexing of sidewalls and builds up heat to the point that premature tire
failure may occur. Over inflation can cause the tires to be more
susceptible to impact damage. Cold tire pressures, however, should
never be higher than the limit molded on the sidewall.
• LOAD LIMITS
Never exceed the load-carrying limits molded onto the sidewall of
your tires or the maximum vehicle load limit as shown on the vehicle
tire placard, whichever is less. Overloading builds up excessive heat in
the tire and leads to early and/or sudden failure.
• HAZARDS
Avoid running over objects (e.g., chuckholes, rocks, curbs, metal, glass,
etc.) which may possibly cause internal tire damage. Continued use of
a tire that has suffered internal damage (which may not be externally
visible) can lead to dangerous tire failure. Determination of suspected
internal damage requires demounting the tire from its rim and
examination by trained tire personnel.
HANKOOK TIRES
142

•WORN TIRES
Never drive on worn tires. Tires should be replaced by trained
personnel when 2/32 nds inch (1.6 mm) of tread depth remain, as
indicated by treadwear indicators molded into the tread grooves. Use
of worn-out tires (less than 2/32 nds of an inch remaining tread depth)
increases the probability of tire failure. In most states, it is illegal to
drive with less than 2/32 nds of an inch of remaining tread depth.
• SPEED LIMITS
Operating your vehicle in excess of lawful speed limits or the
maximum speeds justified by driving conditions can be dangerous.
Excessive speed creates heat buildup in a tire, leading to possible tire
failure.
• SPEED-RATED TIRES
Speed-rated tires are identified by letters S, T, H, V, W, or Z as either
part of the size designation (e.g., HR), or part of the service description
adjacent to the size designation (e.g., 94H) and indicates the maximum
speed capability of the tire when properly loaded and inflated.
However, even when properly loaded and inflated, driving for pro-
longed periods at high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original equipment speed-
rated tires must be replaced with tires of the same or higher speed
rating if the speed capability of the vehicle is to be maintained.
Consult your Hankook dealer for the tires best suited to your vehicle
driving habit. Repairing of speed-rated tires must be done in accor-
dance with RMA repair procedures and is limited to one 1/4 diameter
repair in the tread area.
• TIRE ROTATION
Rotate your tires for longer tire life. Front and rear tires perform
different jobs and can wear differently. Consult your vehicle Owner ’s
Manual for mileage recommendations and rotation patterns.
HANKOOK TIRES
143