Head rest CHRYSLER PACIFICA 2021 User Guide

52GETTING TO KNOW YOUR VEHICLE
NOTE:Once a heat setting is selected, heat will be felt
within two to five minutes.
When the HI-level setting is selected, the heater
will provide a boosted heat level during the initial
stages of operation. Then, the heat output will drop
to the normal HI-level. The level of heat selected
will stay on until the operator changes it.
VENTILATED SEATS — IF EQUIPPED
Located in the first row seat cushions are small
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher
ambient temperatures. The fans operate at two
speeds, HI and LO.
The front ventilated seats control buttons are
located in the touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose LO.
Press the ventilated seat button a third time
to turn the ventilated seat off.
NOTE:The engine must be running for the ventilated
seats to operate.
For information on use with the Remote Start
system, see Úpage 21.
ADJUSTABLE ARMREST
(FRONT SEATS) — IF EQUIPPED
Your vehicle may be equipped with adjustable
armrests on the front seats. The armrest can be
adjusted up or down.
To adjust the armrest height, push and hold the
button while moving the armrest to the desired
position. Release the button to lock the armrest
into place.

Adjustable Armrest Adjustment Button

PLASTIC GROCERY BAG RETAINER
H
OOKS
Retainer hooks which will hold plastic grocery bag
handles are built into the seatbacks of the second
row rear seats, and if equipped, the backs of the
front row seats. The floor supports the partial
weight of the bagged goods.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk of
injury by restricting head movement in the event of
a rear impact. Head restraints should be adjusted
so that the top of the head restraint is located
above the top of your ear.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.

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GETTING TO KNOW YOUR VEHICLE53
Head Restraints — Front Seats
The front driver and passenger seats are equipped
with four-way head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward. The front
head restraints are also adjustable forward and
rearward. To tilt forward, pull the top of the head
restraint toward the front of the vehicle to the
desired position. To adjust the head restraint
rearward, continue pulling forward on the top of
the head restraint to the furthest forward position
and the head restraint will return to the upright
position.
NOTE:To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. Seatback angle may
need to be adjusted to fully remove the head
restraint. To reinstall the head restraint, put the
head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
Front Head Restraint
Normal Position Forward Adjustment

1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying
a seat.
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54GETTING TO KNOW YOUR VEHICLE
Head Restraints — Second Row Quad
Seats
The second row outboard head restraints, as well
as the removable 8th passenger seat (if equipped),
may have adjustable head restraints.
NOTE:If equipped with Stow ‘n Go seating, the head
restraints are non-adjustable and non-removable.
Do not pull on non-adjustable head restraints
when folding the seat.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward.
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. Seatback angle may
need to be adjusted to fully remove the head
restraint. To reinstall the head restraint, put the
head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
Head Restraints — Second Row Bench
The second row bench seat is equipped with
adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward.

Bench Seat Head Restraint
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. Seatback angle may
need to be adjusted to fully remove the head
restraint. To reinstall the head restraint, put the
head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
NOTE:For information on child restraint tethering
Ú
page 250.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head restraints
in a location outside the occupant compart
-
ment.
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.

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GETTING TO KNOW YOUR VEHICLE55
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility. Pull
the release strap to fold them forward.

Release Straps

NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in the
third row seats.
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment Ú page 250.
NOTE:To remove the center head restraint, raise it as far
as it can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, using the
adjustment button, adjust the head restraint to the
appropriate height.

Adjustment Button
POWER FOLDING THIRD ROW HEAD
RESTRAINTS — IF EQUIPPED
For improved visibility, the third row outboard head
restraints can be folded using the Uconnect
system.
Press the “Controls” button located on the bottom
of the Uconnect display (if your vehicle is equipped
with a Uconnect 5 radio, select “Vehicle” and then
“Controls”).Press the Head Restraint Fold button to
power fold the third row head restraints.
NOTE:
The head restraints can be folded downward
using the Head Restraint button or using the
manual release strap. The head restraints must
be raised manually when occupying the third
row.
Do not fold if there are passengers seated in the
third row seats.
WARNING!
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above prior
to operating the vehicle or occupying a seat.
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144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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SAFETY245
It is unsafe to test the FCW system. To prevent
such misuse of the system, after four Active
Braking events within a key cycle, the Active
Braking portion of FCW will be deactivated until
the next key cycle.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent unnec -
essary warnings to the surroundings.
Turning FCW On Or Off
The Forward Collision menu setting is located in
the Uconnect settings.
NOTE:The default status of FCW is “on”, this allows the
system to warn you of a possible collision with the
vehicle in front of you. Changing the FCW status to “off” deactivates the
system, so no warning or active braking will be
available in case of a possible collision.
NOTE:
The FCW system state is kept in memory from
one key cycle to the next. If the system is turned
off, it will remain off when the vehicle is
restarted.
FCW can work in conjunction with the KeySense
function of the vehicle (if equipped)
Ú
page 115.
FCW Braking Status And Sensitivity
The FCW Sensitivity and Active Braking status are
programmable through the Uconnect system
Úpage 189.
The default sensitivity of FCW is the “Medium”
setting and the system status is “Warning &
Braking”. This allows the system to warn the driver
of a possible collision with the vehicle in front using
audible/visual warnings and it applies
autonomous braking.
By changing the FCW status setting to "Far", the
system provides possible collision warnings on
objects farther away. This results in earlier
warnings and provides the most reaction time to
avoid possible collisions By changing the FCW status setting to "Near", the
system provides possible collision warnings on
objects closer to the vehicle. This results in later
warnings and provides less reaction time than the
"Far" and "Medium" settings, which allows for a
more dynamic driving experience.
NOTE:
Changing the FCW status to “Only Warning”
prevents the system from providing limited
active braking, or additional brake support if the
driver is not braking adequately in the event of
a potential frontal collision, but maintains the
audible and visual warnings.
Changing the FCW status to “Off” prevents the
system from providing autonomous braking, or
additional brake support if the driver is not
braking adequately in the event of a potential
frontal collision.
The system will retain the last setting selected
by the driver after ignition shut down.
FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects
not in the path of the vehicle, stationary objects
that are far away, oncoming traffic, or leading
vehicles with the same or higher rates of speed.
FCW will be disabled like ACC, with the
unavailable screens.
WARNING!
Forward Collision Warning (FCW) is not intended
to avoid a collision on its own, nor can FCW
detect every type of potential collision. The driver
has the responsibility to avoid a collision by
controlling the vehicle via braking and steering.
Failure to follow this warning could lead to
serious injury or death.
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SAFETY253
(Continued)
Be sure everyone in your vehicle is in a seat
and using a seat belt properly. Occupants,
including the driver, should always wear their
seat belts whether or not an air bag is also
provided at their seating position to minimize
the risk of severe injury or death in the event
of a crash.
Wearing your seat belt incorrectly could make
your injuries in a collision much worse. You
might suffer internal injuries, or you could
even slide out of the seat belt. Follow these
instructions to wear your seat belt safely and
to keep your passengers safe, too.
Two people should never be belted into a
single seat belt. People belted together can
crash into one another in a collision, hurting
one another badly. Never use a lap/shoulder
belt or a lap belt for more than one person, no
matter what their size.
WARNING!WARNING!
A lap belt worn too high can increase the risk
of injury in a collision. The seat belt forces
won’t be at the strong hip and pelvic bones,
but across your abdomen. Always wear the lap
part of your seat belt as low as possible and
keep it snug.
A twisted seat belt may not protect you prop -
erly. In a collision, it could even cut into you.
Be sure the seat belt is flat against your body,
without twists. If you can’t straighten a seat
belt in your vehicle, take it to an authorized
dealer immediately and have it fixed.
A seat belt that is buckled into the wrong
buckle will not protect you properly. The lap
portion could ride too high on your body,
possibly causing internal injuries. Always
buckle your seat belt into the buckle nearest
you.
A seat belt that is too loose will not protect you
properly. In a sudden stop, you could move too
far forward, increasing the possibility of injury.
Wear your seat belt snugly.
A seat belt that is worn under your arm is
dangerous. Your body could strike the inside
surfaces of the vehicle in a collision,
increasing head and neck injury. A seat belt
worn under the arm can cause internal inju -
ries. Ribs aren’t as strong as shoulder bones.
Wear the seat belt over your shoulder so that
your strongest bones will take the force in a
collision.
A shoulder belt placed behind you will not
protect you from injury during a collision. You
are more likely to hit your head in a collision if
you do not wear your shoulder belt. The lap
and shoulder belt are meant to be used
together.
A frayed or torn seat belt could rip apart in a
collision and leave you with no protection.
Inspect the seat belt system periodically,
checking for cuts, frays, or loose parts.
Damaged parts must be replaced immedi -
ately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a
collision, or if you have questions regarding
seat belt or retractor conditions, take your
vehicle to an authorized FCA dealer or autho -
rized FCA Certified Collision Care Program
facility for inspection.
WARNING!
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SAFETY255
Adjustable Upper Shoulder Belt Anchorage
In the front and second row outboard seats the
shoulder belt can be adjusted upward or
downward to position the seat belt away from your
neck. Push or squeeze the anchorage button to
release the anchorage, and move it up or down to
the position that serves you best.

Adjustable Anchorage

As a guide, if you are shorter than average, you will
prefer the shoulder belt anchorage in a lower
position, and if you are taller than average, you will
prefer the shoulder belt anchorage in a higher
position. After you release the anchorage button,
try to move it up or down to make sure that it is
locked in position.
NOTE:The adjustable upper shoulder belt anchorage is
equipped with an Easy Up feature. This feature
allows the shoulder belt anchorage to be adjusted
in the upward position without pushing or
squeezing the release button. To verify the
shoulder belt anchorage is latched, pull downward
on the shoulder belt anchorage until it is locked
into position.Second Row Center (If Equipped) And Third
Row Center Seat Belt Operating
Instructions
The second row center (if equipped) and third row
center seat belts feature a seat belt with a
mini-latch plate and buckle, which allows the seat
belt to detach from the lower anchor when the seat
is folded. The mini-latch plate and regular latch
plate can then be stored out of the way in the
headliner for added convenience to open up
utilization of the storage areas behind the front
seats when the seat is not occupied.

1. Remove the mini-latch plate and regular latch plate from its stowed position in the headliner
slightly behind the second or third row seat.

Mini-Latch Stowage

WARNING!
Wearing your seat belt incorrectly could make
your injuries in a collision much worse. You
might suffer internal injuries, or you could
even slide out of the seat belt. Follow these
instructions to wear your seat belt safely and
to keep your passengers safe, too.
Position the shoulder belt across the shoulder
and chest with minimal, if any slack so that it
is comfortable and not resting on your neck.
The retractor will withdraw any slack in the
shoulder belt.
Misadjustment of the seat belt could reduce
the effectiveness of the safety belt in a crash.
Always make all seat belt height adjustments
when the vehicle is stationary.
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256SAFETY
2. Grab the mini-latch plate and pull the seat belt over the seat.

Mini-Latch Plate

3. Route the shoulder belt to the inside of the left head restraint.

Routing The Rear Seat Belt Latch Plate
4. When the seat belt is long enough to fit, insert
the mini-latch plate into the mini-buckle until
you hear a “click.”

Connect Mini-Latch To Mini-Buckle

5. Sit back in seat. Slide the regular latch plate up the webbing as far as necessary to allow the
seat belt to go around your lap.
Rear Center Seat Belt Buckled

6. When the seat belt is long enough to fit, insert the latch plate into the buckle until you hear a
“click.”

Latch Plate And Buckle Connected

1 — Seat Belt Latch Plate
1 — Seat Belt Latch Plate
2 — Seat Belt Buckle

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270SAFETY
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental Side
Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows. The
trim covering the SABICs is labeled “SRS AIRBAG”
or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and other
injuries to front and rear seat outboard occupants
in certain side impacts, in addition to the injury
reduction potential provided by the seat belts and
body structure. The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers the
window. The SABICs inflate with enough force to
injure occupants if they are not belted and seated
properly, or if items are positioned in the area
where the SABICs inflate. Children are at an even
greater risk of injury from a deploying air bag.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain side impact events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the severity
and type of collision. The side impact sensors aid
the ORC in determining the appropriate response
to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the
vehicle during impacts that require Side Air Bag
occupant protection. In side impacts, the Side Air
Bags deploy independently; a left side impact
deploys the left Side Air Bags only and a right-side
impact deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of whether
or not Side Air Bags should have deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not impact
the area of the passenger compartment. The Side
Air Bags may deploy during angled or offset frontal
collisions where the front air bags deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less time
than it takes to blink your eyes.
WARNING!
Do not mount equipment, or stack luggage or
other cargo up high enough to block the
deployment of the SABICs. The trim covering
above the side windows where the SABIC and
its deployment path are located should
remain free from any obstructions.
In order for the SABICs to work as intended, do
not install any accessory items in your vehicle
which could alter the roof. Do not add an after
-
market sunroof to your vehicle. Do not add
roof racks that require permanent attach -
ments (bolts or screws) for installation on the
vehicle roof. Do not drill into the roof of the
vehicle for any reason.

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