tow CHRYSLER PACIFICA 2021 Owners Manual

4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

21_RUP_OM_EN_USC_t.book Page 4

5
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ........................................................ 147 Cruise Control ................................................ 147
Adaptive Cruise Control (ACC) ..................... 149
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 158
ParkSense Sensors ....................................... 159
ParkSense Display ........................................ 159
ParkSense Warning Display.......................... 162
Enabling And Disabling ParkSense .............. 162
Service The ParkSense Park Assist
System ........................................................... 163Cleaning The ParkSense System ................. 163ParkSense System Usage Precautions ........ 163
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 164
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 165
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 166 LANESENSE — IF EQUIPPED .............................. 168
LaneSense Operation ................................... 168Turning LaneSense On Or Off ....................... 169
LaneSense Warning Message ...................... 169Changing LaneSense Status ........................ 171
PARKVIEW REAR BACK UP CAMERA............... 171
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ....................................................... 172
FAMCAM SYSTEM — IF EQUIPPED.................... 174
REFUELING THE VEHICLE ................................... 175
VEHICLE LOADING .............................................. 176 Certification Label ......................................... 176
TRAILER TOWING ............................................... 177
Common Towing Definitions......................... 177
Trailer Hitch Classification ............................ 179
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 179
Vehicle Loading Chart ................................... 180Trailer And Tongue Weight ........................... 182Towing Requirements .................................. 182
Towing Tips ................................................... 184 RECREATIONAL TOWING
(BEHIND MOTORHOME) ..................................... 185
Towing This Vehicle Behind Another
Vehicle ........................................................... 185
DRIVING TIPS ....................................................... 186
Driving On Slippery Surfaces ........................ 186Driving Through Water ................................. 187
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 188
CYBERSECURITY ................................................. 188
UCONNECT SETTINGS ......................................... 189 Customer Programmable Features ............ 189
UCONNECT THEATER — UCONNECT 5/5
NAV WITH 10.1-INCH DISPLAY
(IF EQUIPPED) ..................................................... 214
Uconnect Theater Overview.......................... 214
Getting Started .............................................. 214
Accessing The System From The
Uconnect System .......................................... 214Uconnect Theater Controls ........................... 215

21_RUP_OM_EN_USC_t.book Page 5

7
TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376

21_RUP_OM_EN_USC_t.book Page 7

GETTING TO KNOW YOUR VEHICLE29
With every movement of the Hands-Free Sliding
Doors, an audible tone will sound and the turn
signals will flash. You can turn these alerts on or
off in the Uconnect system Úpage 189.
If anything obstructs the power sliding side door
while it is closing or opening, the door will auto -
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals will
flash with sliding door movements.
If the power sliding doors encounter multiple
obstructions within the same cycle, the system
will automatically stop.
The Hands-Free Sliding Doors feature may be
turned off through Uconnect Settings Úpage 189.
NOTE:The Hands-Free Sliding Doors feature should be
turned off during jacking, tire changing, and
vehicle service.
CHILD PROTECTION DOOR LOCK
S
YSTEM — REAR DOORS
To provide a safer environment for small children
riding in the rear seats, the sliding doors are
equipped with a Child Protection Door Lock
system.
To Engage The Child Protection Door Lock

1. Open the sliding side door.

2. On the rear of the sliding door, slide the Child
Protection Door Lock control inward (toward
the vehicle) to engage the Child Protection
Door Lock.

Child Protection Door Locks

3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:
After engaging the Child Protection Door Lock,
always test the inside door handle with the
sliding door closed to make certain the Child
Protection Door Lock is in the locked position.
After disengaging the Child Protection Door
Lock, always test the inside door handle with the
sliding door closed to make certain the Child
Protection Door Lock is in the unlocked position.
The inside door handle will not open the sliding
door when the Child Protection Door Lock is
engaged.
The power sliding door will operate from the
switch located just inside the sliding door,
regardless of the Child Protection Door Lock
lever position.
To avoid unintentional operation of the power
sliding door from the rear seats, push the
Sliding Door Power Off button, located in the
overhead console. When the overhead console
power OFF LED is lit, the sliding door may not be
power opened or closed by pushing the buttons
just inside the sliding doors or pulling on the
handles.
2

21_RUP_OM_EN_USC_t.book Page 29

30GETTING TO KNOW YOUR VEHICLE
To Disengage The Child Protection Door Lock

1. Open the sliding side door.

2. Slide the Child Protection Door Lock control outward (away from the vehicle) to disengage
the Child Protection Door Lock.
3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:After disengaging (or engaging) the Child
Protection Door Lock, always test the inside door
handle with the sliding door closed to make certain
the Child Protection Door Lock is in the desired
position. The inside door handle will open the
sliding door when the Child Protection Door Lock is
disengaged.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The tilt/
telescoping lever is located left of the steering
wheel at the end of the steering column.

Tilt/Telescoping Lever

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward
or push it inward as desired. To lock the steering
column in position, push the lever upward until
fully engaged.
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather. The
heated steering wheel has only one temperature
setting. Once the heated steering wheel has been
turned on, it will operate for an average of
80 minutes or more before automatically shutting
off. This time may vary depending on the
temperature of the environment. The heated
steering wheel can shut off early or may not turn on
when the steering wheel is already warm.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the sliding doors
cannot be opened from the inside door handle
when the Child Protection Door Locks are
engaged.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.

21_RUP_OM_EN_USC_t.book Page 30

GETTING TO KNOW YOUR VEHICLE35
Manual Recline — Quad Seats

Recline Lever

To recline, lean forward slightly, lift the lever, and
push back to the desired position and release the
lever. Lean forward and lift the lever to return the
seatback to its normal position. Using body
pressure, lean forward and rearward on the seat to
be sure the seatback has latched.
Second Row Bench Seat — If Equipped
The second row bench seat can accommodate two
passengers, while providing easy access to the
third row seats without any folding of the second
row seats.
To recline the seatback, lean forward slightly, lift
the recline lever located on the outboard side of
the seat cushion, and push back to the desired
position and release the lever. Lean forward and
lift the lever to return the seatback to its normal
position. Using body pressure, lean forward and
rearward on the seat to be sure the seatback has
latched.

Recline Lever
The bench seat does not stow in the floor, but is
removable for added cargo space.
Removing The Bench Seat

1. Adjust the driver and passenger seats
forward to allow room for the bench seat
removal.

2. Raise the armrest completely, then lift the recline lever located on the outboard side of
the seat to fold the seatback flat against the
seat cushion.

Folded Position

WARNING!
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious injury
or death.
2

21_RUP_OM_EN_USC_t.book Page 35

36GETTING TO KNOW YOUR VEHICLE
3. Pull the release strap located behind the seat, in the center near the floor to release the
latches.

Release Strap Location

4. Once the latches are released, tilt the entire seat toward the front of the vehicle. The seat
can now be removed through either sliding
side door, or through the liftgate.
Tilt Bench Seat Forward

NOTE:
Due to the weight of the bench seat, it is recom
-
mended that two people are utilized for its
removal.
When storing the removed bench seat, it is
important to keep the seatback in the folded
position.
Reinstalling The Bench Seat

1. To reinstall the bench seat, align the seats front attachments into the detent positions
on the floor.

2. Tilt seat rearward to lock the seatback into its original position.
NOTE:Push downward to ensure the rear latches are in
the locked position.
3. Lift the recline handle and return the seatback to the seating position.
Second Row Removable 8th Seat —
If Equipped
While the 8th seat does not stow in the floor, it is
foldable and removable for added cargo space.

Second Row 8th Seat Fold Flat Strap

WARNING!
If not properly latched, the seat could become
loose. Personal injuries could result.

21_RUP_OM_EN_USC_t.book Page 36

GETTING TO KNOW YOUR VEHICLE37
The release strap is located on the front of the
seat, near the floor. To remove the seat, pull the
release strap to release the rear latches. The seat
assembly can now be removed from the vehicle by
moving it in a rearward direction from the detent
positions in the floor.

Release Strap

NOTE:Seat can be removed easier with one outboard
seat stowed in the load floor.
To reinstall the seat, align the seat into the detent
positions on the floor. Tilt seat rearward to lock the
seatback into its original position.
In Floor Detent Guides

Fold-Flat — Quad Seats
If applicable, refer to the “Hybrid Supplement”
for additional information.
To fold the seat, lift the recliner lever to the full
upward position and push the seatback forward
until it rests on the seat cushion.

Fold-Flat Seat Recline Lever

NOTE:
The seatback may lock into the fold-flat position.
Use the recline lever to unlock the seatback.
If equipped with Stow ‘n Go seating: when
returning the seat to the original position, the
headrest must be folded back to the original
position.
WARNING!
If not properly latched, the seat could become
loose. Personal injuries could result.
2

21_RUP_OM_EN_USC_t.book Page 37

38GETTING TO KNOW YOUR VEHICLE

Stow ‘n Go Seating Head Restraint

Easy Entry
If applicable, refer to the “Hybrid Supplement”
for additional information.
Easy Tilt Seat — With Or Without Child Seat
Installed
The second row seats can be tilted forward for easy
entry into the third row with or without a child seat
installed.

1. Located in the seatback of the second row seat is a lever (or handle for Stow ‘n Go seats)
that provides easier access to the third row by
tilting the seat forward.
2. Slide the lever upwards, or if equipped, pull the
handle forward, to unlock the seatback.

Lift Easy Tilt Seat Lever (If Equipped)
Pull Easy Tilt Seat Handle (If Equipped)
3. Push on seatback to slide seat forward to
access the third row.

Easy Tilt Seat
Easy Tilt With Child Seat Installed

21_RUP_OM_EN_USC_t.book Page 38

GETTING TO KNOW YOUR VEHICLE39
4. To put the seat back into original position, just pull back on the seatback and lock the seat
into position.
Easy Entry — With The Seat Folded Flat
The seats can be folded and tilted for more
accessibility for passengers to enter and exit the
third row.

1. Without a child seat installed, you can fold the seat by pulling the recliner handle on the
bottom part of the seat. Before pulling the
recliner lever, make sure the arm rests are
folded up.

Recliner Lever
2. To put it back into position, pull back on the
folded seat and make sure that it locks into
position. Then, pull the seatback toward the
back and fold down the arm rests.
Exit For Third Row Passengers — Stow ‘n Go Seats
Only
If the second row is equipped with Stow ‘n Go, third
row passengers can pull on the strap and push the
seat forward for folding the seatback down and
tilting the seat to the floor for an easy exit.

Pull Strap For Third Row Passengers

NOTE:This process is for when there is no child seat
installed. Use the easy entry lever if a child seat is
installed.
Second Row Removable Quad Seat
The second row quad seats, not equipped with the
Stow ‘n Go feature, are removable for added cargo
space.
Removing Seat

1. Adjust seat to the full rearward position.

2. Lift the recline lever to fold the seatback flat against the seat cushion.

Lift Recline Lever And Fold Seatback Flat

NOTE:Push downward on the seatback to make sure it is
in the locked position.
WARNING!
Do not use this feature with a child in seat.
Serious injury or death may occur.2

21_RUP_OM_EN_USC_t.book Page 39