warning CHRYSLER PACIFICA 2021 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!

4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

21_RUP_OM_EN_USC_t.book Page 4

5
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ........................................................ 147 Cruise Control ................................................ 147
Adaptive Cruise Control (ACC) ..................... 149
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 158
ParkSense Sensors ....................................... 159
ParkSense Display ........................................ 159
ParkSense Warning Display.......................... 162
Enabling And Disabling ParkSense .............. 162
Service The ParkSense Park Assist
System ........................................................... 163Cleaning The ParkSense System ................. 163ParkSense System Usage Precautions ........ 163
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 164
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 165
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 166 LANESENSE — IF EQUIPPED .............................. 168
LaneSense Operation ................................... 168Turning LaneSense On Or Off ....................... 169
LaneSense Warning Message ...................... 169Changing LaneSense Status ........................ 171
PARKVIEW REAR BACK UP CAMERA............... 171
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ....................................................... 172
FAMCAM SYSTEM — IF EQUIPPED.................... 174
REFUELING THE VEHICLE ................................... 175
VEHICLE LOADING .............................................. 176 Certification Label ......................................... 176
TRAILER TOWING ............................................... 177
Common Towing Definitions......................... 177
Trailer Hitch Classification ............................ 179
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 179
Vehicle Loading Chart ................................... 180Trailer And Tongue Weight ........................... 182Towing Requirements .................................. 182
Towing Tips ................................................... 184 RECREATIONAL TOWING
(BEHIND MOTORHOME) ..................................... 185
Towing This Vehicle Behind Another
Vehicle ........................................................... 185
DRIVING TIPS ....................................................... 186
Driving On Slippery Surfaces ........................ 186Driving Through Water ................................. 187
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 188
CYBERSECURITY ................................................. 188
UCONNECT SETTINGS ......................................... 189 Customer Programmable Features ............ 189
UCONNECT THEATER — UCONNECT 5/5
NAV WITH 10.1-INCH DISPLAY
(IF EQUIPPED) ..................................................... 214
Uconnect Theater Overview.......................... 214
Getting Started .............................................. 214
Accessing The System From The
Uconnect System .......................................... 214Uconnect Theater Controls ........................... 215

21_RUP_OM_EN_USC_t.book Page 5

6
Accessing The System From The
Uconnect Theater Rear Screens .................. 215
Pairing The Remote ....................................... 216
Unpairing The Remote .................................. 216
Media Sources............................................... 216
Uconnect Theater Remote Control............... 217
Uconnect Theater Home Screen And
Controls .......................................................... 218
Play A DVD/Blu-ray™ Or USB Media
File From Uconnect System .......................... 219
Disc Menu ...................................................... 220 Blu-ray™ Controls – Disc-Specific
Functions ....................................................... 221
Uconnect Theater Apps................................. 221Using The Rear Video USB Port .................... 223Play Video Games.......................................... 223
Headphones Operation ................................. 223Display Settings ............................................. 225
Listening To Audio With The Screen
Closed ............................................................ 225
Rear Climate Controls ................................... 225Accessibility — If Equipped............................ 227
Wireless Streaming — If Equipped ............... 227
BD And DVD Region Codes ........................... 229
Product Agreement ....................................... 231
FCC/IC Regulatory Notices ........................... 233 RADIO OPERATION AND MOBILE PHONES ..... 233
Regulatory And Safety Information .............. 233
SAFETY
SAFETY FEATURES .............................................. 234 Anti-Lock Brake System (ABS) ..................... 234
Electronic Brake Control (EBC) System ...... 235
AUXILIARY DRIVING SYSTEMS.......................... 240
Blind Spot Monitoring (BSM) —
If Equipped..................................................... 240Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 244
Tire Pressure Monitoring System
(TPMS)............................................................ 247
OCCUPANT RESTRAINT SYSTEMS ................... 250
Occupant Restraint Systems Features ........ 250
Important Safety Precautions ...................... 250Seat Belt Systems ........................................ 251Supplemental Restraint Systems (SRS) ...... 261Child Restraints ............................................ 275 SAFETY TIPS ........................................................ 291
Transporting Passengers.............................. 291
Transporting Pets ....................................... 292
Safety Checks You Should Make
Inside The Vehicle ........................................ 292
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 293
Exhaust Gas ............................................... 294Carbon Monoxide Warnings ...................... 294
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 295
ASSIST AND SOS MIRROR — IF EQUIPPED ..... 295
JACKING AND TIRE CHANGING —
IF EQUIPPED ......................................................... 298 Preparations For Jacking ............................. 299Jack And Spare Tire Location ....................... 299
Equipment Removal ..................................... 299Jacking Instructions ..................................... 301Road Tire Installation .................................... 304
Portable Air Compressor —
If Equipped .................................................... 305
Return Inflatable Spare Tire ........................ 306

21_RUP_OM_EN_USC_t.book Page 6

9
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Chrysler vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped” or, if applicable, refer
to the “Hybrid Supplement” for additional information. All data contained in this publication are intended to help you use your vehicle in the best possible way.
FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical
and/or commercial reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Chrysler vehicle best, have factory-trained technicians, genuine Mopar® parts, and care
about your satisfaction.1

21_RUP_OM_EN_USC_t.book Page 9

10
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 123.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
WARNING!
These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
Red Warning Lights
Air Bag Warning Light Úpage 123
Battery Charge Warning Light Úpage 123
Brake Warning Light Úpage 123

21_RUP_OM_EN_USC_t.book Page 10

11
Door Open Warning Light Úpage 124
Electric Power Steering Fault Warning Light Úpage 124
Electronic Throttle Control (ETC) Warning Light Úpage 124
Engine Coolant Temperature Warning Light Úpage 125
Hood Open Warning Light Úpage 125
Liftgate Open Warning Light Úpage 125
Oil Pressure Warning Light Úpage 125
Oil Temperature Warning Light Úpage 125
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 125
Transmission Temperature Warning Light Úpage 125
Vehicle Security Warning Light Úpage 126
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light
Úpage 126
Anti-Lock Brake System (ABS) Warning Light Úpage 126
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 127
Electronic Park Brake Warning Light Úpage 126
Red Warning Lights
1

21_RUP_OM_EN_USC_t.book Page 11

12 Electronic Stability Control (ESC) OFF Warning Light Úpage 126
Electronic Stability Control (ESC) Active Warning Light Úpage 126
LaneSense Warning Light Úpage 127
Low Fuel Warning Light Úpage 126
Low Washer Fluid Warning Light Úpage 127
Service AWD Warning Light Úpage 127
Service Automatic Emergency Braking (AEB) Warning Light Úpage 127
Service LaneSense Warning Light Úpage 127
Yellow Warning Lights
Service Stop/Start System Warning Light
Úpage 127
Tire Pressure Monitoring System (TPMS) Warning Light Úpage 128
Yellow Indicator Lights
Automatic Emergency Braking (AEB) OFF Indicator Light
Úpage 129
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Vehicle Detected
Light
Ú page 129
Adaptive Cruise Control (ACC) Set With No Target Detected Light Úpage 129
Cruise Control Set Indicator Light Úpage 129
Yellow Warning Lights

21_RUP_OM_EN_USC_t.book Page 12

16GETTING TO KNOW YOUR VEHICLE
5. Align the back cover into its original position and snap it back in place by pushing it against
the fob until it is seated all around.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics.
NOTE:When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the
ability to customize vehicle settings for the driving
experience of other drivers of the vehicle. The
vehicle settings are protected by a unique
four-digit PIN, which the vehicle owner creates
when accessing the specific settings for the first
time. KeySense also has additional features that are
always enabled when the specific key is in use that
cannot be set by the vehicle owner. While this
specific key fob is in use, the vehicle will respond
accordingly to the customized vehicle settings and
mandatory features. This includes enhanced
driving assistance features, increased driver
alerts, and the locking of certain optional features.
These settings can be selected within the
Uconnect system Ú
page 189.

KeySense Key Fob

KeySense Unique Splash Screen
At start-up the KeySense splash screen should
inform the driver that the vehicle will be
functioning in KeySense mode when the KeySense
key is in use.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the Keyless
Enter ‘n Go™ Ignition in the OFF position.

21_RUP_OM_EN_USC_t.book Page 16

18GETTING TO KNOW YOUR VEHICLE

START/STOP Ignition Button

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. central locking,
alarm, etc.) are still available
ACC
The engine is stopped
Some electrical devices are available
(e.g. power windows) ON/RUN

Driving position
All electrical devices are available
(e.g. climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
The engine only runs in the ON/RUN ignition
position or from a Remote Start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
depleted battery. In this situation, a back up
method can be used to operate the ignition switch.
Put the nose side (side opposite of the emergency
key) of the key fob against the START/STOP
ignition button and push to operate the ignition
switch.

Backup Starting Method

1 — OFF
2 — ACC
3 — ON/RUN
WARNING!
When leaving the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked car is an invitation. Always remove
the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.

21_RUP_OM_EN_USC_t.book Page 18