fuel CHRYSLER PACIFICA 2022 Vehicle Warranty

12WHAT IS NOT COVERED
3.2. ENVIRONMENTAL FACTORS NOT COVERED

Your warranties do not cover damage caused by environmental factors
such as airborne fallout, bird droppings, insect damage, chemicals, tree
sap, salt, ocean spray, acid rain, and road hazards. Nor do your warranties
cover damage caused by hailstorms, windstorms, tornadoes, sandstorms,
lightning, floods, and earthquakes.
Your warranties do not cover conditions resulting from anything impacting
the vehicle. This includes cracks and chips in glass, scratches and chips in
painted surfaces, or damage from collision.

3.3. MAINTENANCE COSTS NOT COVERED

Your warranties do not cover the costs of repairing damage caused by poor
or improper maintenance. Nor do they cover damage caused by the use of
contaminated fuels, or by the use of fuels, oils, lubricants, cleaners or
fluids other than those recommended in your Owner’s Manual.
The warranties do not cover the costs of your vehicle’s normal or
scheduled maintenance. Some of these parts and services, which your
warranties do not cover, include:
• Lubrication
• Engine tune-ups
• Replacing filters, coolant, spark plugs, or fuses (unless those costs result
from a covered repair)
• Cleaning and polishing
• Replacing worn wiper blades, worn brake pads and linings, or clutch linings

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EMISSION WARRANTIES REQUIRED BY LAW17
5. EMISSION WARRANTIES REQUIRED
B
Y LAW
5.1. FEDERAL EMISSION WARRANTY
A. PARTS COVERED FOR TWO YEARS OR 24,000 MILES

Federal law requires FCA US LLC to warrant the following emissions parts
for two years or 24,000 miles, whichever occurs first. FCA US LLC covers
all of these parts under the Basic Limited Warranty for three years or
36,000 miles, whichever occurs first.
These parts are:
• Air System Controls
• Electronic Fuel Injection System (including injectors)
• Evaporative-Emission Canister and Controls
• Exhaust Manifold
• Exhaust Gas Recirculation (EGR) Valve and Control System
• Exhaust Pipes (between exhaust manifold and catalyst) • Fuel Cap and Tank Assembly, Pump, and Fuel Lines
• Ignition System
• Intake Manifold
• On-Board Diagnostic-System Components
• Oxygen Sensors
• Positive Crankcase-Ventilation (PCV) Valve or Orifice
• Secondary Ignition Wires
• Spark Plugs
• Throttle Body
• Vacuum Hoses, Clamps, and Fittings (as well as tubing used for these
components)
• Vacuum, Temperature, Altitude, Speed, and Time-Sensitive Valves, Sensors, and Switches (used in these components and systems)

B. PARTS COVERED FOR EIGHT YEARS OR 80,000 MILES

If your vehicle has one of the following parts, this Federal Emission
Warranty covers that part for a period of eight years or 80,000 miles,
whichever occurs first, calculated from the start of the Basic Limited
Warranty as set forth in “section 2.1 E”.
These parts are:
• Catalytic Converter
• Powertrain Control Module (PCM)
• Transmission Control Module (TCM)

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20HOW TO GET WARRANTY SERVICE
D. IF YOU MOVE

If you move to another country, be sure to contact the FCA US LLC
Customer Assistance Center in “section 7.2” and the customs department
of the destination country before you move. Vehicle importation rules vary
considerably from country to country. You may be required to present
documentation of your move to FCA US LLC in order to continue your
warranty coverage. You may also be required to obtain documentation
from FCA US LLC in order to register your vehicle in your new country.

E. NOTICE

If your vehicle is registered outside of the United States, and you have not
followed the procedure set out above, your vehicle will no longer be eligible
for warranty coverage of any kind. Vehicles registered to United States
government officials or military personnel on assignment outside of the US
will continue to be covered.

6.2. HOW TO GET ROADSIDE ASSISTANCE SERVICE — US OR
CANADA ONLY *
A. WHO IS COVERED

You are covered by Roadside Assistance services if you are a purchaser
for use of the vehicle. Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in “section 2.1 E”.
1

B. WHAT TO DO

If your vehicle requires jump start assistance, out of gas/fuel delivery, tire
service, lockout service or towing as a result of a mechanical breakdown,
call 800-521-2779 for assistance.
Provide your name, Vehicle Identification Number (VIN), license plate
number, and your location, including the telephone number from which
you are calling. Briefly describe the nature of the problem and answer a
few simple questions.
You will be given the name of the service provider and an estimated time
of arrival. If you feel you are in an “unsafe situation”, please let us know.
With your consent, we will contact local police or safety authorities.

1. * Towing services provided through Cross Country Motor Club, Inc., Medford, MA
02155, except in AK, CA, HI, OR, WI, and WY, where services are provided by Cross
Country Motor Club of California, Inc., 275 East Hillcrest Drive, Suite 165 Thousand
Oaks, CA 91360.
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HOW TO GET WARRANTY SERVICE21
C. COVERED SERVICES

Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a service provider
to use your vehicle's temporary spare tire (if equipped) as recommended
in your Owner's Manual. This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being nearby, especially
when traveling away from home. We will dispatch a service provider to
deliver a small amount of fuel (maximum two gallons) to get you to a
nearby station.
Battery Jump Assistance
No time is a good time for a depleted battery, but with Roadside Assis -
tance, you do not have to worry about being stranded. We will dispatch a
service provider to provide you with a battery jump any time, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks are keeping you
from getting on your way, Roadside Assistance can assist you. This service
is limited to providing access to the vehicle's seating area. It does not cover
the cost of replacement keys. Towing Service
Our towing service gives you peace of mind and confidence. If your vehicle
becomes disabled as a result of a mechanical breakdown, Roadside Assis
-
tance will dispatch a towing service provider to transport your vehicle to
the closest authorized Chrysler, Dodge, Jeep® or Ram dealer. If you
choose to go to another dealership, you will be responsible for the cost if
the extra distance exceeds 10 miles.

D. IF UNABLE TO CONTACT ROADSIDE ASSISTANCE

If you are unable to contact Roadside Assistance and you obtain towing
services on your own, you may submit your original receipts from the
licensed towing or service facility, for services rendered within 30 days of
the occurrence. Be sure to include your Vehicle Identification Number
(VIN), odometer mileage at the time of service and current mailing
address. We will process the claim based on vehicle and service eligibility.
If eligible, we will reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that service in the
area where they were provided. FCA US LLC's determination relating to
reimbursement are final. Correspondence should be mailed to:
FCA US LLC Customer Assistance Center
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department

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