odometer CHRYSLER PACIFICA 2022 Vehicle Warranty

WHAT IS COVERED UNDER FCA US LLC'S WARRANTIES7
E. WHEN IT BEGINS

The Basic Limited Warranty begins on either of the following dates,
whichever is earlier:
• The date you take delivery of the vehicle.
• The date when the vehicle was first put into use, for example, as a dealer
“demo” or as an FCA US LLC company vehicle.

F. WHEN IT ENDS

The Basic Limited Warranty lasts for three years from the date it begins or
for 36,000 miles on the odometer, whichever occurs first. But the
following items are covered only for one year or for 12,000 miles on the
odometer, whichever occurs first:
• Brakes (rotors, pads, linings, and drums)
• Bulbs
• Clutch Discs or Modular Clutch Assembly (if equipped)
• Wheel Alignment and Wheel Balancing
• Windshield and Rear Window
• Wiper Blades

G. REGISTRATION AND OPERATION REQUIREMENTS

The Basic Limited Warranty covers your vehicle only if:
• The vehicle was built for sale in the US.
• The vehicle is registered in the US.
• The vehicle is driven mainly in the US or Canada.
• The vehicle is operated and maintained in the manner described in your Owner’s Manual.
EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW, THERE IS NO
WARRANTY COVERAGE FOR THIS VEHICLE IF IT IS SOLD OR REGISTERED
OUTSIDE OF THE UNITED STATES, INCLUDING UNITED STATES POSSES -
SIONS AND TERRITORIES AS PART OF THE UNITED STATES FOR
WARRANTY PURPOSES.
This policy does not apply to vehicles that have received authorization for
export from FCA US LLC. Dealers may not give authorization for export. You
should consult an authorized dealer to determine this vehicle’s warranty
coverage if you have any questions.
This policy does not apply to vehicles registered to US government officials
or military personnel on assignment outside of the United States.

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WHAT IS COVERED UNDER FCA US LLC'S WARRANTIES9
2.3. RESTRAINT SYSTEM LIMITED WARRANTY, VEHICLES SOLD
AND REGISTERED IN THE STATE OF KANSAS ONLY

For vehicles sold and registered in the State of Kansas, seat belts and
related seat belt components are warranted against defects in
workmanship and materials for 10 years, regardless of mileage.
This warranty does not cover replacement of seat belts and related
components required as the result of collision.

2.4. POWERTRAIN LIMITED WARRANTY
A. WHO IS COVERED

You are covered by the Powertrain Limited Warranty if you are a purchaser
for use of the vehicle.

B. WHAT IS COVERED

The Powertrain Limited Warranty covers the cost of all parts and labor
needed to repair a powertrain component listed in “section 2.4 E” below
that is defective in workmanship and materials.

C. HOW LONG IT LASTS

The Powertrain Limited Warranty lasts for up to five years or 60,000 miles
on the odometer, whichever occurs first, calculated from the start date of
the Basic Limited Warranty, as set forth in “section 2.1 E”.

D. TOWING COSTS ARE COVERED

Roadside Assistance covers the cost of towing your vehicle to the nearest
authorized Chrysler, Dodge, Jeep® or Ram dealer if your vehicle cannot be
driven because a covered part has failed.
If you choose to go to another dealership, you will be responsible for
the cost if the extra distance exceeds 10 miles. Refer to “section 6.2” for
information on how to get towing service in the United States and Canada.

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WHAT IS NOT COVERED11
3. WHAT IS NOT COVERED
3.1. MODIFICATIONS NOT COVERED
A. SOME MODIFICATIONS DO NOT VOID THE WARRANTIES BUT
A
RE NOT COVERED

Certain changes that you might make to your vehicle do not, by
themselves, void the warranties described in this booklet. Examples of
some of these changes are:
• Installing non-FCA US LLC parts, components, or equipment such as a
non-FCA US LLC radio or cruise control.
• Using special non-FCA US LLC materials or additives.
• Modifying the front fascia/bumper, vehicle body structure, or adding aftermarket side steps or running boards.
• Replacing windshields on vehicles equipped with Advanced Driver Assist systems with non-FCA US LLC parts.
• Using aftermarket collision parts.
• Attaching or installing any aftermarket accessories, including transparent material (e.g. glass tinting) or aftermarket grilles.

NOTE:

Non-FCA US LLC parts can also impact downstream or other related
safety systems.
Your warranties do not cover any part that was not on your vehicle when it
left the manufacturing plant or is not certified for use on your vehicle. Nor
do they cover the costs of any repairs or adjustments that might be caused
or needed because of the installation or use of non-FCA US LLC parts,
components, equipment, materials, or additives.
Performance or racing parts are considered to be non-FCA US LLC parts.
Repairs or adjustments caused by their use are not covered under your
warranties.
Examples of the types of alterations not covered are:
• Installing accessories, except for genuine FCA US LLC/Mopar® accesso
-
ries installed by an authorized Chrysler, Dodge, Jeep® or Ram dealer.
• Applying rustproofing or other protection products.
• Changing the vehicle's configuration or dimensions, such as converting the vehicle into a limousine or food service vehicle.
• Using any refrigerant that FCA US LLC has not approved.

B. MODIFICATIONS THAT WILL VOID YOUR WARRANTIES

These actions will void your warranties:
• Disconnecting, tampering with, or altering the odometer will void your warranties, unless your repairing technician follows the legal require -
ments for repairing or replacing odometers.
• Attaching any device that disconnects the odometer will also void your warranties.

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18EMISSION WARRANTIES REQUIRED BY LAW
5.2. EMISSION PERFORMANCE WARRANTY

The Emission Performance Warranty supplements the federal warranty
under “section 5.1”. It lasts for two years or 24,000 miles on the
odometer, whichever occurs first. If your vehicle has one of the parts listed
in “section 5.1 B”, the Federal Emission Warranty covers that part for a
period of eight years or 80,000 miles, whichever occurs first. These limits
are counted from the time when your Basic Limited Warranty begins under
“section 2.1 E”. The Emission Performance Warranty covers the cost of
repairing or adjusting any components or parts that might be needed for
your vehicle to pass Federal Emission Standards for a federally approved
state or local emissions test, but only if: • Your vehicle has failed a federally approved state or local emissions test.
• Your vehicle has been maintained and operated properly up until it fails
such a test.
• You face a real penalty for example, a fine or the loss of the use of your vehicle, because the vehicle has failed the test.
Refer to “section 6.4” (Getting Service Under The Federal Emission
Performance Warranties), for further information on how to get service
under this warranty.

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20HOW TO GET WARRANTY SERVICE
D. IF YOU MOVE

If you move to another country, be sure to contact the FCA US LLC
Customer Assistance Center in “section 7.2” and the customs department
of the destination country before you move. Vehicle importation rules vary
considerably from country to country. You may be required to present
documentation of your move to FCA US LLC in order to continue your
warranty coverage. You may also be required to obtain documentation
from FCA US LLC in order to register your vehicle in your new country.

E. NOTICE

If your vehicle is registered outside of the United States, and you have not
followed the procedure set out above, your vehicle will no longer be eligible
for warranty coverage of any kind. Vehicles registered to United States
government officials or military personnel on assignment outside of the US
will continue to be covered.

6.2. HOW TO GET ROADSIDE ASSISTANCE SERVICE — US OR
CANADA ONLY *
A. WHO IS COVERED

You are covered by Roadside Assistance services if you are a purchaser
for use of the vehicle. Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in “section 2.1 E”.
1

B. WHAT TO DO

If your vehicle requires jump start assistance, out of gas/fuel delivery, tire
service, lockout service or towing as a result of a mechanical breakdown,
call 800-521-2779 for assistance.
Provide your name, Vehicle Identification Number (VIN), license plate
number, and your location, including the telephone number from which
you are calling. Briefly describe the nature of the problem and answer a
few simple questions.
You will be given the name of the service provider and an estimated time
of arrival. If you feel you are in an “unsafe situation”, please let us know.
With your consent, we will contact local police or safety authorities.

1. * Towing services provided through Cross Country Motor Club, Inc., Medford, MA
02155, except in AK, CA, HI, OR, WI, and WY, where services are provided by Cross
Country Motor Club of California, Inc., 275 East Hillcrest Drive, Suite 165 Thousand
Oaks, CA 91360.
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HOW TO GET WARRANTY SERVICE21
C. COVERED SERVICES

Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a service provider
to use your vehicle's temporary spare tire (if equipped) as recommended
in your Owner's Manual. This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being nearby, especially
when traveling away from home. We will dispatch a service provider to
deliver a small amount of fuel (maximum two gallons) to get you to a
nearby station.
Battery Jump Assistance
No time is a good time for a depleted battery, but with Roadside Assis -
tance, you do not have to worry about being stranded. We will dispatch a
service provider to provide you with a battery jump any time, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks are keeping you
from getting on your way, Roadside Assistance can assist you. This service
is limited to providing access to the vehicle's seating area. It does not cover
the cost of replacement keys. Towing Service
Our towing service gives you peace of mind and confidence. If your vehicle
becomes disabled as a result of a mechanical breakdown, Roadside Assis
-
tance will dispatch a towing service provider to transport your vehicle to
the closest authorized Chrysler, Dodge, Jeep® or Ram dealer. If you
choose to go to another dealership, you will be responsible for the cost if
the extra distance exceeds 10 miles.

D. IF UNABLE TO CONTACT ROADSIDE ASSISTANCE

If you are unable to contact Roadside Assistance and you obtain towing
services on your own, you may submit your original receipts from the
licensed towing or service facility, for services rendered within 30 days of
the occurrence. Be sure to include your Vehicle Identification Number
(VIN), odometer mileage at the time of service and current mailing
address. We will process the claim based on vehicle and service eligibility.
If eligible, we will reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that service in the
area where they were provided. FCA US LLC's determination relating to
reimbursement are final. Correspondence should be mailed to:
FCA US LLC Customer Assistance Center
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department

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