instrument panel CHRYSLER PACIFICA HYBRID 2018 Workshop Manual

NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bag system to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the Supplemental
Restraint System (SRS), the Redundant Air Bag
Warning Light will illuminate on the instrument
panel. The Redundant Air Bag Warning Light will stay on
until the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag Warning Light has come on and a fault has been detected. If the
Redundant Air Bag Warning Light comes on intermittently
or remains on while driving have an authorized dealer
service the vehicle immediately. For additional information
regarding the Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel” section of this
manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are a
supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument
panel, above the glove compartment. The words “SRS AIR-
BAG” or “AIRBAG” are embossed on the air bag covers.
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SAFETY 231

WARNING!
•Being too close to the steering wheel or instrument
panel during front air bag deployment could cause
serious injury, including death. Air bags need room
(Continued)
WARNING! (Continued)
to inflate. Sit back, comfortably extending your arms
to reach the steering wheel or instrument panel.
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Driver And Passenger Front Air Bag Features
The Advanced Front Air Bag system has multistage driver
and front passenger air bags. This system provides output
appropriate to the severity and type of collision as deter-
mined by the Occupant Restraint Controller (ORC), which
may receive information from the front impact sensors (if
equipped) or other system components.
The first stage inflator is triggered immediately during an
impact that requires air bag deployment. A low energy
output is used in less severe collisions. A higher energy
output is used for more severe collisions.
Front Air Bag/Knee Bolster Locations
1 — Driver And Passenger Front Air Bags
2 — Passenger Knee Impact Bolster/Supplemental Passenger Knee
Air Bag
3 — Driver Knee Impact Bolster/Supplemental Driver Knee Air Bag 232 SAFETY

This vehicle may be equipped with a driver and/or front
passenger seat belt buckle switch that detects whether the
driver or front passenger seat belt is buckled. The seat belt
buckle switch may adjust the inflation rate of the Ad-
vanced Front Air Bags.
This vehicle may be equipped with driver and/or front
passenger seat track position sensors that may adjust the
inflation rate of the Advanced Front Air Bags based upon
seat position.
This vehicle is equipped with a right front passenger
Occupant Classification System (“OCS”) that is designed to
provide Passenger Advanced Front Air Bag output appro-
priate to the occupant’s seated weight input, as determined
by the OCS.
WARNING!
•No objects should be placed over or near the air bag
on the instrument panel or steering wheel because
any such objects could cause harm if the vehicle is in
a collision severe enough to cause the air bag to
inflate.
(Continued)
WARNING! (Continued)
•Do not put anything on or around the air bag covers
or attempt to open them manually. You may damage
the air bags and you could be injured because the air
bags may no longer be functional. The protective
covers for the air bag cushions are designed to open
only when the air bags are inflating.
• Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, air bags won’t deploy at all. Always wear
your seat belts even though you have air bags.
Front Air Bag Operation
Front Air Bags are designed to provide additional protec-
tion by supplementing the seat belts. Front air bags are not
expected to reduce the risk of injury in rear, side, or
rollover collisions. The front air bags will not deploy in all
frontal collisions, including some that may produce sub-
stantial vehicle damage — for example, some pole colli-
sions, truck underrides, and angle offset collisions.
5
SAFETY 233

On the other hand, depending on the type and location of
impact, front air bags may deploy in crashes with little
vehicle front-end damage but that produce a severe initial
deceleration.
Because air bag sensors measure vehicle deceleration over
time, vehicle speed and damage by themselves are not
good indicators of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in all collisions,
and also are needed to help keep you in position, away
from an inflating air bag.
When the ORC detects a collision requiring the front air
bags, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air bags.
The steering wheel hub trim cover and the upper passen-
ger side of the instrument panel separate and fold out of
the way as the air bags inflate to their full size. The front air
bags fully inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate while helping
to restrain the driver and front passenger.Occupant Classification System (OCS) — Front
Passenger Seat
The OCS is part of a Federally regulated safety system for
this vehicle. It is designed to provide Passenger Advanced
Front Air Bag output appropriate to the occupant’s seated
weight, as determined by the OCS.
The Occupant Classification System (OCS) consists of the
following:
•Occupant Restraint Controller (ORC)
• Occupant Classification Module (OCM) and Sensor lo-
cated in the front passenger seat
• Air Bag Warning Light
Occupant Classification Module (OCM) And Sensor
The Occupant Classification Module (OCM) is located
underneath the front passenger seat. The Sensor is located
beneath the passenger seat cushion foam. Any weight on
the seat will be sensed by the Sensor. The OCM uses input
from the Sensor to determine the front passenger ’s most
probable classification. The OCM communicates this infor-
mation to the ORC. The ORC may reduce the inflation rate
of the Passenger Advanced Front Air Bag deployment
based on occupant classification. In order for the OCS to
234 SAFETY

The OCS will detect the front passenger ’s decreased or
increased seated weight, which may result in an adjusted
inflation rate of the Passenger Advanced Front Air Bag in a
collision. This does not mean that the OCS is working
improperly. Decreasing the front passenger ’s seated weight
on the front passenger seat may result in a reduced-power
deployment of the Passenger Advanced Front Air Bag.
Increasing the front passenger ’s seated weight on the front
passenger seat may result in a full-power deployment of
the Passenger Advanced Front Air Bag.
Examples of improper front passenger seating include:
•The front passenger ’s weight is transferred to another
part of the vehicle (like the door, arm rest or instrument
panel).
• The front passenger leans forward, sideways, or turns to
face the rear of the vehicle.
• The front passenger ’s seatback is not in the full upright
position.
• The front passenger carries or holds an object while
seated (e.g., backpack, box, etc.).
• Objects are lodged under the front passenger seat.
• Objects are lodged between the front passenger seat and
center console. •
Accessories that may change the seated weight on the
front passenger seat are attached to the front passenger
seat.
• Anything that may decrease or increase the front pas-
senger ’s seated weight.
The OCS determines the front passenger ’s most probable
classification. If an occupant in the front passenger seat is
seated improperly, the occupant may provide an output
signal to the OCS that is different from the occupant’s
properly seated weight input, for example:
Not Seated Properly
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SAFETY 237

WARNING!(Continued)
center of the seat, with your feet comfortably on or
near the floor.
• Do not carry or hold any objects (e.g., backpacks,
boxes, etc.) while seated in the front passenger seat.
Holding an object may provide an output signal to
the OCS that is different than the occupant’s prop-
erly seated weight input, which may result in serious
injury or death in a collision.
• Placing an object on the floor under the front pas-
senger seat may prevent the OCS from working
properly, which may result in serious injury or death
in a collision. Do not place any objects on the floor
under the front passenger seat.
The Air Bag Warning Light
in the instrument panel
will turn on whenever the OCS is unable to classify the
front passenger seat status. A malfunction in the OCS
may affect the operation of the air bag system.
If the Air Bag Warning Lightdoes not come on, or
stays on after you start the vehicle, or it comes on as you
drive, take the vehicle to your authorized dealer for
service immediately.
The passenger seat assembly contains critical OCS compo-
nents that may affect the Passenger Advanced Front Air
Bag inflation. In order for the OCS to properly classify the
seated weight of a front seat passenger, the OCS compo-
nents must function as designed. Do not make any modi-
fications to the front passenger seat components, assembly,
or to the seat cover. If the seat, trim cover, or cushion needs
service for any reason, take the vehicle to an authorized
dealer. Only FCA US LLC approved seat accessories may
be used.
The following requirements must be strictly followed:
• Do not modify the front passenger seat assembly or
components in any way.
• Do not use prior or future model year seat covers or
cushions not designated by FCA US LLC for the specific
model being repaired. Always use the correct seat cover
and cushion specified for the vehicle.
• Do not replace the seat cover or cushion with an
aftermarket seat cover or cushion.
• Do not add a secondary seat cover or mat.
• At no time should any Supplemental Restraint System
(SRS) component or SRS related component or fastener
5
SAFETY 239

be modified or replaced with any part except those
which are approved by FCA US LLC.
WARNING!
•Unapproved modifications or service procedures to
the passenger seat assembly, its related components,
seat cover or cushion may inadvertently change the
air bag deployment in case of a frontal collision. This
could result in death or serious injury to the front
passenger if the vehicle is involved in a collision. A
modified vehicle may not comply with required
Federal Motor Vehicle Safety Standards (FMVSS)
and/or Canadian Motor Vehicle Safety Standards
(CMVSS).
• If it is necessary to modify the air bag system for
persons with disabilities, contact your authorized
dealer.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees of the
driver and front passenger, and position the front occu-
pants for improved interaction with the front air bags.
WARNING!
• Do not drill, cut, or tamper with the knee impact
bolsters in any way.
• Do not mount any accessories to the knee impact
bolsters such as alarm lights, stereos, citizen band
radios, etc.
Supplemental Driver And Front Passenger Knee Air
Bags
This vehicle is equipped with a Supplemental Driver Knee
Air Bag mounted in the instrument panel below the
steering column and a Supplemental Passenger Knee Air
Bag mounted in the instrument panel below the glove
compartment. The Supplemental Knee Air Bags provide
enhanced protection during a frontal impact by working
together with the seat belts, pretensioners, and front air
bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental Seat-Mounted
Side Air Bags (SABs).
240 SAFETY

WARNING!(Continued)
•Being too close to the Side Air Bags during deploy-
ment could cause you to be severely injured or
killed.
• Relying on the Side Air Bags alone could lead to
more severe injuries in a collision. The Side Air Bags
work with your seat belt to restrain you properly. In
some collisions, Side Air Bags won’t deploy at all.
Always wear your seat belt even though you have
Side Air Bags.
NOTE: Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
Rollover Events
Side Air Bags are designed to activate in certain rollover
events. The ORC determines whether the deployment of
the Side Air Bags in a particular rollover event is appro-
priate, based on the severity and type of collision. Vehicle
damage by itself is not a good indicator of whether or not
Side Air Bags should have deployed.
The Side Air Bags will not deploy in all rollover events. The
rollover sensing system determines if a rollover event may
be in progress and whether deployment is appropriate. In the event the vehicle experiences a rollover or near rollover
event, and deployment of the Side Air Bags is appropriate,
the rollover sensing system will also deploy the seat belt
pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain rollover or side impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring associated
with electrical Air Bag System Components listed below:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
244 SAFETY

Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a “
Service Hybrid Electric Vehicle System” message will be
displayed on the instrument cluster. The vehicle is not
drivable in this state.
In order to reset the High Voltage Battery and Engine, the
vehicle must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
In order to immediately reset the Hazard Flashers, Interior
Lights, Power Door Locks, HVAC Blower Motor, the igni-
tion switch must be changed from START or ON/RUN to
ignition OFF.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
(Continued)
WARNING! (Continued)
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
5
SAFETY 247

WARNING!(Continued)
•ONLY use the passenger ’s side floor mat on the
passenger ’s side floor area.
• ALWAYS make sure objects cannot fall or slide into
the driver ’s side floor area when the vehicle is
moving. Objects can become trapped under accelera-
tor, brake, or clutch pedals and could cause a loss of
vehicle control.
• NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
• If the vehicle carpet has been removed and re-
installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
• It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
Periodic Safety Checks You Should Make Outside
The Vehicle
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts
and cracks. Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel nuts for tightness. Check the tires (includ-
ing spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake lights and
exterior lights while you work the controls. Check turn
signal and high beam indicator lights on the instrument
panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight parking for
fuel, coolant, oil, or other fluid leaks. Also, if gasoline
fumes are detected or if fuel, or brake fluid leaks are
suspected. The cause should be located and corrected
immediately.
274 SAFETY