service CHRYSLER PACIFICA HYBRID 2018 Repair Manual

•Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the appropriate fascia/
bumper, or it could provide a false indication that an
obstacle is behind or in front of the appropriate fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects, such as bicycle carriers, are placed within
12 in (30 cm) from the rear fascia/bumper. Failure to do
so can result in the system misinterpreting a close object
as a sensor problem, causing the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message to be dis-
played in the instrument cluster.
• ParkSense should be disabled when the liftgate is in the
open position.
• There may be a delay in the object detection rate if the
object is moving. This may cause the automatic braking
application to be delayed.WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
6
STARTING AND OPERATING 335

NOTE:
•To avoid inadvertent Electric Park Brake engagement,
you must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground). The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
• If your vehicle is disabled and in need of commercial
towing service, please refer to “Towing A Disabled
Vehicle” in “In Case Of Emergency”.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
(Continued)
CAUTION! (Continued)
•Ensure that the Electric Park Brake is released, and
remains released, while being towed.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
Recreational towing is allowed ONLY if the front wheels
are OFF the ground. This may be accomplished using a tow
dolly (front wheels off the ground) or vehicle trailer (all
four wheels off the ground). If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Apply the park brake.
4. Place the transmission in PARK.
5. Turn the ignition OFF.
6. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
6
STARTING AND OPERATING 373

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............378
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .378
 BULB REPLACEMENT ....................384
▫ Replacement Bulbs ..................... .384
▫ Replacing Exterior Bulbs ..................386
 FUSES ............................... .390
▫ General Information .....................391
▫ Fuse Location ........................ .391
▫ Underhood Fuses ...................... .392
 JACKING AND TIRE CHANGING ...........400
▫ Preparations For Jacking .................401
▫ Jacking Instructions .....................401
▫ Road Tire Installation ....................405 
TIRE SERVICE KIT — IF EQUIPPED ..........407
 JUMP STARTING ....................... .418
▫ Preparations For Jump Start ...............420
▫ Jump Starting Procedure ..................421
 REFUELING IN EMERGENCY ..............422
 IF YOUR ENGINE OVERHEATS .............423
 FREEING A STUCK VEHICLE ..............424
 TOWING A DISABLED VEHICLE ............425
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .428
 EVENT DATA RECORDER (EDR) ............428
7

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
7
IN CASE OF EMERGENCY 379

WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
•
Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 381

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
382 IN CASE OF EMERGENCY

BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
LampsBulb Number
Center & Rear Dome Lamp LED (Serviced At Authorized Dealer)
Center & Rear Reading Lamps LED (Serviced At Authorized Dealer)
Front Door Courtesy Lamp LED (Serviced At Authorized Dealer)
Front Header Reading Lamps – If Equipped LED (Serviced At Authorized Dealer)
Instrument Cluster Lamps LED (Serviced At Authorized Dealer)
Liftgate Lamp(s) LED (Serviced At Authorized Dealer)
Overhead Console Reading Lamps LED (Serviced At Authorized Dealer)
Removable Console Lamp – If Equipped LED (Serviced At Authorized Dealer)
Visor Vanity Lamps 6501966
384 IN CASE OF EMERGENCY

Exterior Bulbs
LampsBulb Number
Halogen Headlamp Projector Halogen Low Beam - 9005HL+
High Beams - 9005LL
Dedicated Daytime Running Lamp (If Equipped) LED (Serviced at Authorized Dealer)
Front Turn Signal Lamp PWY24WNA
Side Marker Lamp W3W
Front Park Lamp LED (Serviced At Authorized Dealer)
Front Fog Lamp H11LL
LED Front Fog Lamp LED (Serviced At Authorized Dealer)
Center High Mounted Stop (CHMSL) Lamp LED (Serviced At Authorized Dealer)
Stop/Turn Signal Lamp W21/5WLL
Rear Tail/Side Marker Lamp Rear Tail - Body Side - LED
(Serviced at Authorized Dealer)
Rear Tail - Liftgate - LED (Serviced at Authorized Dealer) Rear Side Marker: W3W
Backup Lamp W21W
License Lamp LED (Serviced At Authorized Dealer)
7
IN CASE OF EMERGENCY 385

Rear Bodyside Mounted Taillamps
1. Raise the liftgate.
2. Remove two torx head screws on bodyside lamp usinga T30 screwdriver.
3. Remove lamp from vehicle body and locate bulb socket on rear of lamp. Rotate socket counter-clockwise.
4. Remove/replace bulb(s).
5. Reinstall the socket(s)
6. Reverse process to reinstall the lamp onto vehicle.
Center High-Mounted Stop Lamp (CHMSL)
The center high-mounted stop lamp is an LED assembly.
See your authorized dealer for replacement.
Rear License Lamp
The rear license lamps are LED. See your authorized dealer
for replacement.
FUSES
WARNING!
• When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.
390 IN CASE OF EMERGENCY

Underhood Fuses
The Power Distribution Center is located in the engine
compartment near the battery. This center contains car-
tridge fuses, mini-fuses, micro-fuses, circuit breakers and
relays. A label that identifies each component is printed on
the inside of the cover.
Before any procedure is done on the PDC, make sure
engine is turned off.
Remove the cover by unlatching the two locks located at
each side of the PDC cover, avoid the usage of screw
drivers or any other tool to remove the cover, since they
may apply excessive force and result on a broken/
damaged part.After service is done, secure the cover with its two locks.
Cavity
Cartridge Fuse Blade FuseDescription
F06 –15 Amp Blue Low Temp Active Pump
F07 –25 Amp Clear Ignition Coil/Fuel Injector
F08 –25 Amp Clear Amplifier / ANC
F09 ––Not Used
F10 –15 Amp Blue High Temp Aux Pump &
HV Electric Coolant Htr Enable
Power Distribution Center
392 IN CASE OF EMERGENCY