maintenance CHRYSLER PACIFICA HYBRID 2018 Owners Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................7
3GETTING TO KNOW YOUR VEHICLE
...................................................13
4GETTING TO KNOW YOUR INSTRUMENT PANEL
.........................................157
5SAFETY
........................................................................\
187
6STARTINGANDOPERATING.........................................................275
7INCASEOFEMERGENCY ...........................................................377
8SERVICING AND MAINTENANCE
.....................................................429
9TECHNICAL SPECIFICATIONS
........................................................491
10MULTIMEDIA ....................................................................503
11CUSTOMER ASSISTANCE
............................................................587
12INDEX........................................................................\
..593
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WINDOWS ........................... .120
▫ Power Windows ....................... .120
 TRI-PANE PANORAMIC SUNROOF —
IF EQUIPPED ......................... .123
▫ Opening Sunroof ...................... .124
▫ Closing Sunroof ....................... .125
▫ Wind Buffeting ....................... .125
▫ Power Sun Shade — If Equipped ............125
▫ Pinch Protect Feature ....................126
▫ Sunroof Maintenance ....................126
▫ Ignition Off Operation ...................126
 HOOD .............................. .126
▫ Opening ............................ .126
▫ Closing ............................. .128
 LIFTGATE ............................ .128
▫ Opening ............................ .128
▫ Closing ............................ .130▫
Power Liftgate — If Equipped ..............130
▫ Hands-Free Liftgate — If Equipped ..........132
▫ Cargo Area Features ....................134
 GARAGE DOOR OPENER — IF EQUIPPED . . . .134
▫ Before You Begin Programming HomeLink .....135
▫ Canadian/Gate Operator Programming .......138
▫ Using HomeLink ...................... .139
▫ Security ............................. .139
▫ Troubleshooting Tips ....................139
▫ General Information .....................140
 INTERNAL

EQUIPMENT ..................141
▫ Storage ............................. .141
▫ Power Outlets ........................ .144
▫ Power Inverter — If Equipped .............147
▫ Cigar Lighter — If Equipped ...............148
▫ Smoker’s Package Kit — If Equipped ........149
▫ Overhead Sunglass Storage ...............149
16 GETTING TO KNOW YOUR VEHICLE

HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the middle
section of the vehicle, below and in front of the second row
seating. The high voltage battery is maintenance free and
designed to last for the life of the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times. High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect is located
under the access panel, in front of the second row passen-
ger seating.
If your vehicle requires high voltage battery service, see
your authorized dealer.
WARNING!
Never try to remove the high voltage service discon-
nect. The high voltage service disconnect is used when
your vehicle requires service by a trained technician at
an authorized dealer. Failure to follow this warning
can cause severe burns or electrical shock that may
result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for infor-
mation on the disposal of the battery if it should require
replacement.
18 GETTING TO KNOW YOUR VEHICLE

and stop automatically. This is called “Express Close”.
During Express Close operation, any other actuation of the
switch will stop the shade.
NOTE:If the sunroof is open, the shade will close to the
half-open position. Pushing the shade close button again
will automatically close both the sunroof and shade com-
pletely.
Closing Power Shade — Manual Mode
To close the shade, push and hold the switch in the forward
position. Any release of the switch will stop the movement
and the shade will remain in a partially closed condition
until the switch is pushed again.
Pinch Protect Feature
This feature will detect an obstruction in the closing of the
sunroof during the Express Close operation. If an obstruc-
tion in the path of the sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if this oc-
curs.
NOTE: If three consecutive sunroof close attempts result in
Pinch Protect reversals, Pinch Protect will disable and the
sunroof must be closed in Manual Mode.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft cloth to clean the
glass panel.
Ignition Off Operation
The power sunroof switch will remain active for up to
approximately 10 minutes after the ignition switch is
turned to the OFF/LOCK position. Opening either front
door will cancel this feature.
NOTE: Ignition Off time is programmable through the
Uconnect System. Refer to “Uconnect Settings” in “Multi-
media” for further information.
HOOD
Opening
WARNING!
Always cycle the ignition to OFF mode before opening
the hood. If the ignition is in ON mode and the
Propulsion System is active when the hood is opened,
the engine will automatically start, and persons not
clear of the vehicle could be seriously injured by the
engine’s moving parts.
126 GETTING TO KNOW YOUR VEHICLE

GETTING TO KNOW YOUR INSTRUMENT PANEL
CONTENTS
INSTRUMENT CLUSTER ..................158
▫ Instrument Cluster Descriptions ............159
 INSTRUMENT CLUSTER DISPLAY ...........160
▫ Instrument Cluster Display Location
And Controls ......................... .160
▫ Oil Life Reset ........................ .161
▫ Fuel And Oil Refresh Mode ................162
▫ KeySense Cluster Messages — If Equipped .....163
▫ Instrument Cluster Display Menu Items .......164
▫ Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions —
If Equipped ......................... .170
WARNING LIGHTS AND MESSAGES .........172
▫ Red Warning Lights .....................173
▫ Yellow Warning Lights ...................177
▫ Yellow Indicator Lights ...................182
▫ Green Indicator Lights ...................182
▫ White Indicator Lights ...................183
▫ Blue Indicator Lights ....................184
 ONBOARD DIAGNOSTIC SYSTEM — OBD II . . .184
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .184
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .1854

•Unless reset, this message will continue to display each
time the ignition is cycled to the ON/RUN position.
• To reset the oil change indicator after performing the
scheduled maintenance, refer to the following proce-
dure.
Without pressing the brake pedal, push the ENGINE
START/STOP button and place the ignition in the ON/
RUN position (do not start the vehicle.)
1. Push the OKbutton to enter the instrument cluster
display menu screen.
2. Push and release the downarrow button to access the
”Oil Life” menu screen.
3. Push the leftarrow button or right arrow button to
access the “Vehicle Info” submenu.
4. Hold the OKbutton to reset the “Oil Life” to 100%.
5. Push the uparrow button to exit the instrument cluster
display menu screen.
NOTE: If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.Fuel And Oil Refresh Mode
Since it is possible to operate this vehicle for extended
periods of time without running the gas engine, the fuel
within the vehicle’s fuel tank can become stale. To prevent
engine and/or fuel system damage due to stale fuel, as
well as, maintaining internal engine lubrication, this ve-
hicle is equipped with a “Fuel and Oil Refresh Mode”.
The vehicle will automatically enter into the Fuel and Oil
Refresh Mode to minimize potential for stale fuel, and to
ensure lubrication of internal engine components. When
operating in this mode, the gas engine will run to provide
vehicle propulsion (electric only operation is inhibited). A
message will be displayed in the instrument cluster when-
ever Fuel and Oil Refresh Mode is active.
The vehicle will automatically exit the Fuel and Oil Refresh
Mode when conditions have been satisfied. If the vehicle
enters Fuel and Oil Refresh Mode, due to fuel which has
been in the fuel tank for a long period of time (becoming
stale fuel), the engine will run whenever the vehicle is
operational (no electric only operation) until the low fuel
level warning is activated. It is possible to exit the Fuel and
Oil Refresh Mode sooner by adding new fuel to the
vehicle’s fuel tank.
162 GETTING TO KNOW YOUR INSTRUMENT PANEL

more of your tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the vehicle’s
handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver ’s responsibility to main-
tain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low
tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunc-
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined
with the low tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approximately one
minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction
indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons, includingthe installation of replacement or alternate tires or wheels
on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equip-
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equip-
ment that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become inoper-
able. After using an aftermarket tire sealant it is
recommended that you take your vehicle to your au-
thorized dealer to have your sensor function checked.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 181

WARNING!
•ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in “Mul-
timedia”.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration. For states that require an Inspection and Main-
tenance (I/M), this check verifies the “Malfunc-
tion Indicator Light (MIL)” is functioning and is
not on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the follow-
ing:
1. Cycle the ignition switch to the ON position, but do not crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 185

WARNING!(Continued)
the performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly
worn tires may also degrade ESC performance. Any
vehicle modification or poor vehicle maintenance
that reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
ESC Operating Modes
NOTE:Depending upon model and mode of operation, the
ESC system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC. Whenever
the vehicle is started, the ESC system will be in this mode.
This mode should be used for most driving conditions.
Alternate ESC modes should only be used for specific
reasons as noted in the following paragraphs. Partial Off
The “Partial Off” mode is intended for times when a more
spirited driving experience is desired. This mode may
modify TCS and ESC thresholds for activation, which
allows for more wheel spin than normally allowed. This
mode may be useful if the vehicle becomes stuck.
To enter the “Partial Off” mode, momentarily push the
“ESC Off” button and the “ESC Off Indicator Light” will
illuminate. To turn the ESC on again, momentarily push
the “ESC Off” button and the “ESC Off Indicator Light”
will turn off.
NOTE:
When driving with snow chains, or when starting
off in deep snow, sand, or gravel, it may be desirable to
allow more wheel spin. This can be accomplished by
momentarily pushing the “ESC Off” button to enter partial
mode “Partial Off” mode. Once the situation requiring
“Partial Off” mode is overcome, turn ESC back on by
momentarily pushing the “ESC Off” button. This may be
done while the vehicle is in motion.
5
SAFETY 193

Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
•If disabling HSA using Uconnect Settings, refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
Rain Brake Support (RBS)
Rain Brake Support may improve braking performance in
wet conditions. It will periodically apply a small amount of
brake pressure to remove any water buildup on the front
brake rotors. It functions when the windshield wipers are
in LO or HI speed. When Rain Brake Support is active,
there is no notification to the driver and no driver interac-
tion is required.
Ready Alert Braking (RAB)
Ready Alert Braking may reduce the time required to reach
full braking during emergency braking situations. It antici-
pates when an emergency braking situation may occur by
monitoring how fast the throttle is released by the driver.
The EBC will prepare the brake system for a panic stop.
Regenerative Braking System (RBS) — Hybrid
Your vehicle has a Regenerative Braking System (RBS). The
RBS replenishes the vehicle’s high voltage battery during
deceleration, and is particularly useful in stop-and-go city
traffic. The electric motors which propel the vehicle for-
ward can operate as generators when braking. The RBS
recharges the high voltage battery under certain braking
conditions by recapturing energy that would otherwise be
lost while braking. The electric power that is generated
goes back into the high voltage battery for later use, for
example when acceleration is desired.
The RBS uses conventional hydraulic friction brakes, re-
generative braking, or a combination to slow the vehicle. If
the system detects slippery conditions while braking,
ONLY friction is used to slow the vehicle. The RBS can
result in extended life of the hydraulic service brakes;
however, all inspection, scheduled maintenance, and ser-
vice intervals for the vehicle service brakes must be fol-
lowed.
196 SAFETY