steering CHRYSLER PACIFICA HYBRID 2019 Owner's Manual

Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are a
supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument
panel, above the glove compartment. The words “SRS AIR-
BAG” or “AIRBAG” are embossed on the air bag covers.
WARNING!
•Being too close to the steering wheel or instrument
panel during front air bag deployment could cause
serious injury, including death. Air bags need room
to inflate. Sit back, comfortably extending your arms
to reach the steering wheel or instrument panel.
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child re-
straint in the rear seat. If the vehicle does not have a
rear seat, do not transport a rear-facing child restraint
in that vehicle.
Driver And Passenger Front Air Bag Features
The Advanced Front Air Bag system has multistage driver
and front passenger air bags. This system provides output
appropriate to the severity and type of collision as deter-
mined by the Occupant Restraint Controller (ORC), which
may receive information from the front impact sensors (if
equipped) or other system components.
Front Air Bag/Knee Bolster Locations1 — Driver And Passenger Front Air Bags
2 — Passenger Knee Impact Bolster/Supplemental Passenger Knee
Air Bag
3 — Driver Knee Impact Bolster/Supplemental Driver Knee Air Bag 238 SAFETY

The first stage inflator is triggered immediately during an
impact that requires air bag deployment. A low energy
output is used in less severe collisions. A higher energy
output is used for more severe collisions.
This vehicle may be equipped with a driver and/or front
passenger seat belt buckle switch that detects whether the
driver or front passenger seat belt is buckled. The seat belt
buckle switch may adjust the inflation rate of the Ad-
vanced Front Air Bags.
This vehicle may be equipped with driver and/or front
passenger seat track position sensors that may adjust the
inflation rate of the Advanced Front Air Bags based upon
seat position.
This vehicle is equipped with a right front passenger
Occupant Classification System (“OCS”) that is designed to
provide Passenger Advanced Front Air Bag output appro-
priate to the occupant’s seated weight input, as determined
by the OCS.
WARNING!
•No objects should be placed over or near the air bag
on the instrument panel or steering wheel because
(Continued)
WARNING! (Continued)
any such objects could cause harm if the vehicle is in
a collision severe enough to cause the air bag to
inflate.
• Do not put anything on or around the air bag covers
or attempt to open them manually. You may damage
the air bags and you could be injured because the air
bags may no longer be functional. The protective
covers for the air bag cushions are designed to open
only when the air bags are inflating.
• Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, air bags won’t deploy at all. Always wear
your seat belts even though you have air bags.
Front Air Bag Operation
Front Air Bags are designed to provide additional protec-
tion by supplementing the seat belts. Front air bags are not
expected to reduce the risk of injury in rear, side, or
rollover collisions. The front air bags will not deploy in all
frontal collisions, including some that may produce sub-
stantial vehicle damage — for example, some pole colli-
sions, truck underrides, and angle offset collisions.
5
SAFETY 239

On the other hand, depending on the type and location of
impact, front air bags may deploy in crashes with little
vehicle front-end damage but that produce a severe initial
deceleration.
Because air bag sensors measure vehicle deceleration over
time, vehicle speed and damage by themselves are not
good indicators of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in all collisions,
and also are needed to help keep you in position, away
from an inflating air bag.
When the ORC detects a collision requiring the front air
bags, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air bags.
The steering wheel hub trim cover and the upper passen-
ger side of the instrument panel separate and fold out of
the way as the air bags inflate to their full size. The front air
bags fully inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate while helping
to restrain the driver and front passenger.Occupant Classification System (OCS) — Front
Passenger Seat
The OCS is part of a Federally regulated safety system for
this vehicle. It is designed to provide Passenger Advanced
Front Air Bag output appropriate to the occupant’s seated
weight, as determined by the OCS.
The Occupant Classification System (OCS) consists of the
following:
•Occupant Restraint Controller (ORC)
• Occupant Classification Module (OCM) and Sensor lo-
cated in the front passenger seat
• Air Bag Warning Light
Occupant Classification Module (OCM) And Sensor
The Occupant Classification Module (OCM) is located
underneath the front passenger seat. The Sensor is located
beneath the passenger seat cushion foam. Any weight on
the seat will be sensed by the Sensor. The OCM uses input
from the Sensor to determine the front passenger ’s most
probable classification. The OCM communicates this infor-
mation to the ORC. The ORC may reduce the inflation rate
of the Passenger Advanced Front Air Bag deployment
based on occupant classification. In order for the OCS to
240 SAFETY

be modified or replaced with any part except those
which are approved by FCA US LLC.
WARNING!
•Unapproved modifications or service procedures to
the passenger seat assembly, its related components,
seat cover or cushion may inadvertently change the
air bag deployment in case of a frontal collision. This
could result in death or serious injury to the front
passenger if the vehicle is involved in a collision. A
modified vehicle may not comply with required
Federal Motor Vehicle Safety Standards (FMVSS)
and/or Canadian Motor Vehicle Safety Standards
(CMVSS).
• If it is necessary to modify the air bag system for
persons with disabilities, contact an authorized
dealer.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees of the
driver and front passenger, and position the front occu-
pants for improved interaction with the front air bags.
WARNING!
• Do not drill, cut, or tamper with the knee impact
bolsters in any way.
• Do not mount any accessories to the knee impact
bolsters such as alarm lights, stereos, citizen band
radios, etc.
Supplemental Driver And Front Passenger Knee Air
Bags
This vehicle is equipped with a Supplemental Driver Knee
Air Bag mounted in the instrument panel below the
steering column and a Supplemental Passenger Knee Air
Bag mounted in the instrument panel below the glove
compartment. The Supplemental Knee Air Bags provide
enhanced protection during a frontal impact by working
together with the seat belts, pretensioners, and front air
bags.
5
SAFETY 247

the rollover sensing system will also deploy the seat belt
pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain rollover or side impact events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring associated
with electrical Air Bag System Components listed below:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors •
Seat Belt Pretensioners
• Seat Track Position Sensors
• Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE: Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
• The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
quickly. However, if you haven’t healed significantly
within a few days, or if you have any blistering, see your
doctor immediately.
• As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
252 SAFETY

•Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump
NOTE: After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an accident,
reset the system by following the procedure described
below. If you have any doubt, contact an authorized dealer.Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a “
Service Hybrid Electric Vehicle System” message will be
displayed on the instrument cluster. The vehicle is not
drivable in this state.
In order to reset the High Voltage Battery and Engine, the
vehicle must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
In order to immediately reset the Hazard Flashers, Interior
Lights, Power Door Locks, HVAC Blower Motor, the igni-
tion switch must be changed from START or ON/RUN to
ignition OFF.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
(Continued)
254 SAFETY

WARNING!(Continued)
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper passenger
side of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact an au-
thorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30
seconds or less. The EDR in this vehicle is designed to
record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts
were buckled/fastened;
• How far (if at all) the driver was depressing the accel-
erator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
5
SAFETY 255

STARTING AND OPERATING
CONTENTS
STARTING THE VEHICLE .................286
▫ Normal Starting ....................... .286
▫ Cold Weather Operation ..................291
▫ After Starting ......................... .292
▫ To Turn Off The Vehicle Using ENGINE
START/STOP Button ................... .292
 ENGINE BREAK-IN RECOMMENDATIONS . . . .293
 PARK BRAKE ......................... .293
▫ Electric Park Brake (EPB) .................293
 AUTOMATIC TRANSMISSION ..............297
▫ Ignition Park Interlock .................. .299
▫ Brake/Transmission Shift Interlock System . . . .299
▫ Hybrid Transmission ................... .299
▫ Gear Ranges ......................... .300
ACTIVE NOISE CANCELLATION ............304
 POWER STEERING ..................... .305
 SPEED CONTROL — IF EQUIPPED ..........306
▫ To Activate .......................... .306
▫ To Set A Desired Speed .................. .307
▫ To Vary The Speed Setting ................307
▫ To Accelerate For Passing .................308
▫ To Resume Speed ..................... .308
▫ To Deactivate ........................ .308
 ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ......................... .309
▫ Adaptive Cruise Control (ACC) Operation .....310
▫ Activating Adaptive Cruise Control (ACC) .....311
▫ To Activate/Deactivate .................. .312
6

POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information. If the “SERVICE POWER STEERING
OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
6
STARTING AND OPERATING 305

SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
The Speed Control buttons are located on the right side of
the steering wheel.NOTE:
In order to ensure proper operation, the Speed
Control System has been designed to shut down if multiple
Speed Control functions are operated at the same time. If
this occurs, the Speed Control System can be reactivated by
pushing the Speed Control on/off button and resetting the
desired vehicle set speed.
WARNING!
Speed Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could
go too fast for the conditions, and you could lose
control and have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
To Activate
Push the On/Off button to activate the Speed Control. The
cruise indicator light in the instrument cluster display will
illuminate. To turn the system off, push the On/Off button
a second time. The cruise indicator light will turn off. The
system should be turned off when not in use.
Speed Control Buttons
1 — On/Off 4 — SET (-)/Decel
2 — SET (+)/Accel 5 — CANC/Cancel
3 — RES/Resume 306 STARTING AND OPERATING