ESP CHRYSLER PACIFICA HYBRID 2019 Workshop Manual

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............392
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .392
 BULB REPLACEMENT ................... .397
▫ Replacement Bulbs ..................... .397
▫ Replacing Exterior Bulbs ..................398
 FUSES ............................... .403
▫ General Information .................... .404
▫ Fuse Location ........................ .404
▫ Underhood Fuses ...................... .404
 JACKING AND TIRE CHANGING ...........412
▫ Preparations For Jacking .................412
▫ Jacking Instructions .................... .413
▫ Road Tire Installation ................... .417
TIRE SERVICE KIT — IF EQUIPPED ..........419
 JUMP STARTING ....................... .431
▫ Preparations For Jump Start ...............432
▫ Jump Starting Procedure ..................433
 REFUELING IN EMERGENCY ..............435
 IF YOUR ENGINE OVERHEATS .............436
 FREEING A STUCK VEHICLE ..............436
 TOWING A DISABLED VEHICLE ............438
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .440
 EVENT DATA RECORDER (EDR) ............440
7

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
7
IN CASE OF EMERGENCY 393

2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
(Continued)
394 IN CASE OF EMERGENCY

WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
•
Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 395

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash. •
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
396 IN CASE OF EMERGENCY

•Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
Lamps Bulb Number
Center & Rear Dome
Lamp LED (Serviced At Autho-
rized Dealer)
Center & Rear Reading
Lamps LED (Serviced At Autho-
rized Dealer)
Front Door Courtesy
Lamp LED (Serviced At Autho-
rized Dealer)
Front Header Reading
Lamps – If Equipped LED (Serviced At Autho-
rized Dealer)
Instrument Cluster Lamps LED (Serviced At Autho- rized Dealer)
Liftgate Lamp(s) LED (Serviced At Autho-
rized Dealer)
Overhead Console Read-
ing Lamps LED (Serviced At Autho-
rized Dealer)
Removable Console Lamp
– If Equipped LED (Serviced At Autho-
rized Dealer)
Visor Vanity Lamps 6501966
7
IN CASE OF EMERGENCY 397

Cavity Cartridge FuseBlade FuseDescription
F48 40 Amp Green –EBCM Motor
F49 25 Amp Clear –Rear Sliding Door Module - Lt
F50 25 Amp Clear –Rear Door Control Module - Rt
F51 30 Amp Pink –Front Wiper
F52 – – Not Used
F53 – – Not Used
F54 40 Amp Green –ESP-ECU And Valves
F55A – 15 Amp Blue RF Hub/KIN/ESL - BUX Only
F55B – DVD / VRM
F56A – 10 Amp Red FRT. & RR HVAC CTRL/ OCM / ESL
F56B – B. EPS / ESC - Electric Stability Ctr
F57 – 20 Amp Yellow PIM - Main Power Supply
F58 – – Not Used
F59 – – Not Used
F60 – 20 Amp Yellow Rear Cargo APO
F61 – – Not Used
F62 – 20 Amp Yellow PIM-Main PWR Supply
F63 – 5 Amp Tan HV Elect Coolant HTR Enable
F64 – – Not Used
F65 – – Not Used
408 IN CASE OF EMERGENCY

WARNING!(Continued)
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
• Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty
of water if there is any contact with eyes or skin.
Change clothing as soon as possible, if there is any
contact with clothing.
• Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi-
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do
not induce vomiting! Consult a physician immedi-
ately. Sealing A Tire With Tire Service Kit
Whenever You Stop To Use Tire Service Kit:
1. Pull over to a safe location and turn on the vehicle’s
Hazard Warning flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the ground.
This will allow the Tire Service Kit Hose to reach the
valve stem and keep the Tire Service Kit flat on the
ground. This will provide the best positioning of the kit
when injecting the sealant into the deflated tire and
running the air pump. Move the vehicle as necessary to
place the valve stem in this position before proceeding.
3. Place the transmission in PARK and cycle the ignition in the OFF position.
4. Apply the parking brake.
Setting Up To Use Tire Service Kit:
1. Uncoil the Sealant Hose and then remove the cap from the fitting at the end of the hose.
2. Place the Tire Service Kit flat on the ground next to the deflated tire.
7
IN CASE OF EMERGENCY 423

CAUTION!(Continued)
Recovery load should:
•Be applied at constant speed.
• Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
CAUTION!
• Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
(Continued)
CAUTION! (Continued)
•When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
440 IN CASE OF EMERGENCY

Please note that it is the owner’s responsibility to maintain
the proper level of protection against freezing according to
the temperatures occurring in the area where the vehicle is
operated.
NOTE:
•Mixing coolant (antifreeze) types is not recommended
and can result in cooling system damage. If HOAT and
OAT coolant are mixed in an emergency, have a autho-
rized dealer drain, flush, and refill with OAT coolant
(conforming to MS.90032) as soon as possible.
• Low pressure expansion bottles for power electronics
and battery cooling require a special tool for removing
the cap from the expansion bottle. For the battery
coolant bottle, it is important to not add coolant if level
is low. The vehicle should be taken to an authorized
dealer for proper servicing of the battery coolant loop if
this should occur.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant
(antifreeze) will return to the radiator from the coolant
expansion bottle/recovery tank if so equipped. The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.
WARNING!
•
Do not open hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over-
heated. Do not loosen or remove the cap to cool an
overheated engine. Heat causes pressure to build up
in the cooling system. To prevent scalding or injury,
do not remove the pressure cap while the system is
hot or under pressure.
• Do not use a pressure cap other than the one speci-
fied for your vehicle. Personal injury or engine
damage may result.
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is a regu-
lated substance requiring proper disposal. Check with your
local authorities to determine the disposal rules for your
community. To prevent ingestion by animals or children,
do not store ethylene glycol-based coolant in open contain-
ers or allow it to remain in puddles on the ground. If
ingested by a child or pet, seek emergency assistance
immediately. Clean up any ground spills immediately.
8
SERVICING AND MAINTENANCE 467