instrument panel CHRYSLER PACIFICA HYBRID 2019 Workshop Manual

The first stage inflator is triggered immediately during an
impact that requires air bag deployment. A low energy
output is used in less severe collisions. A higher energy
output is used for more severe collisions.
This vehicle may be equipped with a driver and/or front
passenger seat belt buckle switch that detects whether the
driver or front passenger seat belt is buckled. The seat belt
buckle switch may adjust the inflation rate of the Ad-
vanced Front Air Bags.
This vehicle may be equipped with driver and/or front
passenger seat track position sensors that may adjust the
inflation rate of the Advanced Front Air Bags based upon
seat position.
This vehicle is equipped with a right front passenger
Occupant Classification System (“OCS”) that is designed to
provide Passenger Advanced Front Air Bag output appro-
priate to the occupant’s seated weight input, as determined
by the OCS.
WARNING!
•No objects should be placed over or near the air bag
on the instrument panel or steering wheel because
(Continued)
WARNING! (Continued)
any such objects could cause harm if the vehicle is in
a collision severe enough to cause the air bag to
inflate.
• Do not put anything on or around the air bag covers
or attempt to open them manually. You may damage
the air bags and you could be injured because the air
bags may no longer be functional. The protective
covers for the air bag cushions are designed to open
only when the air bags are inflating.
• Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, air bags won’t deploy at all. Always wear
your seat belts even though you have air bags.
Front Air Bag Operation
Front Air Bags are designed to provide additional protec-
tion by supplementing the seat belts. Front air bags are not
expected to reduce the risk of injury in rear, side, or
rollover collisions. The front air bags will not deploy in all
frontal collisions, including some that may produce sub-
stantial vehicle damage — for example, some pole colli-
sions, truck underrides, and angle offset collisions.
5
SAFETY 239

On the other hand, depending on the type and location of
impact, front air bags may deploy in crashes with little
vehicle front-end damage but that produce a severe initial
deceleration.
Because air bag sensors measure vehicle deceleration over
time, vehicle speed and damage by themselves are not
good indicators of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in all collisions,
and also are needed to help keep you in position, away
from an inflating air bag.
When the ORC detects a collision requiring the front air
bags, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air bags.
The steering wheel hub trim cover and the upper passen-
ger side of the instrument panel separate and fold out of
the way as the air bags inflate to their full size. The front air
bags fully inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate while helping
to restrain the driver and front passenger.Occupant Classification System (OCS) — Front
Passenger Seat
The OCS is part of a Federally regulated safety system for
this vehicle. It is designed to provide Passenger Advanced
Front Air Bag output appropriate to the occupant’s seated
weight, as determined by the OCS.
The Occupant Classification System (OCS) consists of the
following:
•Occupant Restraint Controller (ORC)
• Occupant Classification Module (OCM) and Sensor lo-
cated in the front passenger seat
• Air Bag Warning Light
Occupant Classification Module (OCM) And Sensor
The Occupant Classification Module (OCM) is located
underneath the front passenger seat. The Sensor is located
beneath the passenger seat cushion foam. Any weight on
the seat will be sensed by the Sensor. The OCM uses input
from the Sensor to determine the front passenger ’s most
probable classification. The OCM communicates this infor-
mation to the ORC. The ORC may reduce the inflation rate
of the Passenger Advanced Front Air Bag deployment
based on occupant classification. In order for the OCS to
240 SAFETY

Do not decrease OR increase the front passenger ’s seated
weight on the front passenger seat
The front passenger ’s seated weight must be properly
positioned on the front passenger seat. Failure to do so may
result in serious injury or death. The OCS determines the
most probable classification of the occupant that it detects.
The OCS will detect the front passenger ’s decreased or
increased seated weight, which may result in an adjusted
inflation rate of the Passenger Advanced Front Air Bag in a
collision. This does not mean that the OCS is working
improperly. Decreasing the front passenger ’s seated weight
on the front passenger seat may result in a reduced-power
deployment of the Passenger Advanced Front Air Bag.
Increasing the front passenger ’s seated weight on the front
passenger seat may result in a full-power deployment of
the Passenger Advanced Front Air Bag.Examples of improper front passenger seating include:
•
The front passenger ’s weight is transferred to another
part of the vehicle (like the door, arm rest or instrument
panel).
• The front passenger leans forward, sideways, or turns to
face the rear of the vehicle.
• The front passenger ’s seatback is not in the full upright
position.
• The front passenger carries or holds an object while
seated (e.g., backpack, box, etc.).
• Objects are lodged under the front passenger seat.
• Objects are lodged between the front passenger seat and
center console.
• Accessories that may change the seated weight on the
front passenger seat are attached to the front passenger
seat.
• Anything that may decrease or increase the front pas-
senger ’s seated weight.
5
SAFETY 243

WARNING!(Continued)
the seatback, sitting upright, facing forward, in the
center of the seat, with your feet comfortably on or
near the floor.
• Do not carry or hold any objects (e.g., backpacks,
boxes, etc.) while seated in the front passenger seat.
Holding an object may provide an output signal to
the OCS that is different than the occupant’s prop-
erly seated weight input, which may result in serious
injury or death in a collision.
• Placing an object on the floor under the front pas-
senger seat may prevent the OCS from working
properly, which may result in serious injury or death
in a collision. Do not place any objects on the floor
under the front passenger seat.
The Air Bag Warning Light
in the instrument panel
will turn on whenever the OCS is unable to classify the
front passenger seat status. A malfunction in the OCS
may affect the operation of the air bag system.
If the Air Bag Warning Lightdoes not come on, or
stays on after you start the vehicle, or it comes on as you
drive, take the vehicle to an authorized dealer for
service immediately.
The passenger seat assembly contains critical OCS compo-
nents that may affect the Passenger Advanced Front Air
Bag inflation. In order for the OCS to properly classify the
seated weight of a front seat passenger, the OCS compo-
nents must function as designed. Do not make any modi-
fications to the front passenger seat components, assembly,
or to the seat cover. If the seat, trim cover, or cushion needs
service for any reason, take the vehicle to an authorized
dealer. Only FCA US LLC approved seat accessories may
be used.
The following requirements must be strictly followed:
• Do not modify the front passenger seat assembly or
components in any way.
• Do not use prior or future model year seat covers or
cushions not designated by FCA US LLC for the specific
model being repaired. Always use the correct seat cover
and cushion specified for the vehicle.
• Do not replace the seat cover or cushion with an
aftermarket seat cover or cushion.
• Do not add a secondary seat cover or mat.
• At no time should any Supplemental Restraint System
(SRS) component or SRS related component or fastener
246 SAFETY

be modified or replaced with any part except those
which are approved by FCA US LLC.
WARNING!
•Unapproved modifications or service procedures to
the passenger seat assembly, its related components,
seat cover or cushion may inadvertently change the
air bag deployment in case of a frontal collision. This
could result in death or serious injury to the front
passenger if the vehicle is involved in a collision. A
modified vehicle may not comply with required
Federal Motor Vehicle Safety Standards (FMVSS)
and/or Canadian Motor Vehicle Safety Standards
(CMVSS).
• If it is necessary to modify the air bag system for
persons with disabilities, contact an authorized
dealer.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees of the
driver and front passenger, and position the front occu-
pants for improved interaction with the front air bags.
WARNING!
• Do not drill, cut, or tamper with the knee impact
bolsters in any way.
• Do not mount any accessories to the knee impact
bolsters such as alarm lights, stereos, citizen band
radios, etc.
Supplemental Driver And Front Passenger Knee Air
Bags
This vehicle is equipped with a Supplemental Driver Knee
Air Bag mounted in the instrument panel below the
steering column and a Supplemental Passenger Knee Air
Bag mounted in the instrument panel below the glove
compartment. The Supplemental Knee Air Bags provide
enhanced protection during a frontal impact by working
together with the seat belts, pretensioners, and front air
bags.
5
SAFETY 247

the rollover sensing system will also deploy the seat belt
pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain rollover or side impact events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring associated
with electrical Air Bag System Components listed below:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors •
Seat Belt Pretensioners
• Seat Track Position Sensors
• Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE: Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
• The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
quickly. However, if you haven’t healed significantly
within a few days, or if you have any blistering, see your
doctor immediately.
• As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
252 SAFETY

WARNING!(Continued)
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper passenger
side of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact an au-
thorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30
seconds or less. The EDR in this vehicle is designed to
record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts
were buckled/fastened;
• How far (if at all) the driver was depressing the accel-
erator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
5
SAFETY 255

WARNING!(Continued)
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
• It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
Periodic Safety Checks You Should Make Outside
The Vehicle
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts
and cracks. Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel nuts for tightness. Check the tires (includ-
ing spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake lights and
exterior lights while you work the controls. Check turn
signal and high beam indicator lights on the instrument
panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight parking for
fuel, coolant, oil, or other fluid leaks. Also, if gasoline
fumes are detected or if fuel, or brake fluid leaks are
suspected. The cause should be located and corrected
immediately.
5
SAFETY 281

3. The READY indicator will appear in the cluster whenthe vehicle is in ready to drive mode, which may include
the start of the engine depending on conditions such as
battery state of charge and engine temperature.
4. If you wish to terminate Vehicle is Ready to Drive mode, push the button again.
ENGINE START/STOP Button Functions — With Driv-
er ’s Foot OFF The Brake Pedal (In PARK Or NEUTRAL
Position)
The ENGINE START/STOP button operates similar to an
ignition switch by providing three positions: OFF, ACC
and RUN. To change the ignition mode without starting
the vehicle (to power certain accessories), follow these
steps:
1. Starting with the ignition in the OFF mode.
2. Push the ENGINE START/STOP button once, without brake pedal being pressed, to place the ignition in the
ACC mode (instrument cluster will display “ACC”).
3. Push the ENGINE START/STOP button a second time, without brake pedal being pressed, to place the ignition
in the RUN mode (instrument cluster will display
“Ignition or Accessory On”). NOTE:
•The vehicle is not able to be driven in the “Ignition or
Accessory On” mode, see “Achieving Vehicle Is Ready
To Drive Mode Using the ENGINE START / STOP
Button” previously defined in this section for further
information.
• The rotary gear selector will turn but only PARK and
NEUTRAL are accessible in the “Ignition or Accessory
On” mode.
4. Push the ENGINE START/STOP button a third time, without brake pedal being pressed, to return the igni-
tion to the OFF mode (instrument cluster will display
“OFF”).
NOTE: Only press one pedal at a time while driving the
vehicle. Torque performance of the vehicle could be re-
duced if both pedals are pressed at the same time. If
pressure is detected on both pedals simultaneously, a
warning message will display in the instrument cluster. For
further information, refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.
6
STARTING AND OPERATING 287

POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information. If the “SERVICE POWER STEERING
OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
6
STARTING AND OPERATING 305