maintenance CHRYSLER PACIFICA HYBRID 2019 Owners Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................7
3GETTING TO KNOW YOUR VEHICLE
...................................................13
4GETTING TO KNOW YOUR INSTRUMENT PANEL
.........................................163
5SAFETY
........................................................................\
193
6STARTING AND OPERATING
.........................................................283
7IN CASE OF EMERGENCY
...........................................................391
8SERVICING AND MAINTENANCE
.....................................................441
9TECHNICAL SPECIFICATIONS
........................................................501
10MULTIMEDIA
....................................................................513
11CUSTOMER ASSISTANCE
............................................................595
12INDEX
........................................................................\
..601
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10 11
12

PANORAMIC SUNROOF — IF EQUIPPED .....127
▫ Opening Sunroof ...................... .128
▫ Closing Sunroof ....................... .129
▫ Wind Buffeting ....................... .129
▫ Power Sun Shade — If Equipped ............129
▫ Pinch Protect Feature ................... .130
▫ Sunroof Maintenance ................... .130
▫ Ignition Off Operation .................. .130
 HOOD .............................. .131
▫ Opening ............................ .131
▫ Closing ............................. .132
 LIFTGATE ............................ .133
▫ Opening ............................ .133
▫ Closing ............................ .134
▫ Power Liftgate — If Equipped .............135
▫ Hands-Free Liftgate — If Equipped ..........137
▫ Cargo Area Features ................... .138
GARAGE DOOR OPENER — IF EQUIPPED . . . .139
▫ Before You Begin Programming HomeLink .....139
▫ Canadian/Gate Operator Programming .......142
▫ Using HomeLink ...................... .143
▫ Security ............................. .144
▫ Troubleshooting Tips ................... .144
▫ General Information .................... .145
 INTERNAL EQUIPMENT ..................145
▫ Storage ............................. .145
▫ Power

Outlets ........................ .149
▫ Power Inverter — If Equipped .............152
▫ Cigar Lighter — If Equipped ..............153
▫ Smoker’s Package Kit — If Equipped ........153
▫ Overhead Sunglass Storage ...............154
 ROOF LUGGAGE RACK — IF EQUIPPED ......154
▫ Deploying The Crossbars .................155
▫ Stowing The Crossbars .................. .158
16 GETTING TO KNOW YOUR VEHICLE

HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the middle
section of the vehicle, below and in front of the second row
seating. The high voltage battery is maintenance free and
designed to last for the life of the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times. High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect is located
under the access panel, in front of the second row passen-
ger seating.
If your vehicle requires high voltage battery service, see
your authorized dealer.
WARNING!
Never try to remove the high voltage battery service
disconnect. The high voltage battery service disconnect
is used when your vehicle requires serviced by a
trained technician at an authorized dealer. Failure to
follow this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for infor-
mation on the disposal of the battery if it should require
replacement.
3
GETTING TO KNOW YOUR VEHICLE 17

movement and the sunshade will remain in a partially
opened condition until the switch is pushed again.
Closing Power Shade — Express Mode
Push the switch forward and release it within one second
and the shade will close automatically from any position. If
the sunroof is completely closed the shade will close fully
and stop automatically. This is called “Express Close”.
During Express Close operation, any other actuation of the
switch will stop the shade.
NOTE:If the sunroof is open, the shade will close to the
half-open position. Pushing the shade close button again
will automatically close both the sunroof and shade com-
pletely.
Closing Power Shade — Manual Mode
To close the shade, push and hold the switch in the forward
position. Any release of the switch will stop the movement
and the shade will remain in a partially closed condition
until the switch is pushed again.Pinch Protect Feature
This feature will detect an obstruction in the closing of the
sunroof during the Express Close operation. If an obstruc-
tion in the path of the sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if this oc-
curs.
NOTE: If three consecutive sunroof close attempts result in
Pinch Protect reversals, Pinch Protect will disable and the
sunroof must be closed in Manual Mode.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft cloth to clean the
glass panel.
Ignition Off Operation
The power sunroof switch will remain active for up to
approximately 10 minutes after the ignition switch is
turned to the OFF/LOCK position. Opening either front
door will cancel this feature.
NOTE: Ignition Off time is programmable through the
Uconnect System. Refer to “Uconnect Settings” in “Multi-
media” for further information.
130 GETTING TO KNOW YOUR VEHICLE

GETTING TO KNOW YOUR INSTRUMENT PANEL
CONTENTS
INSTRUMENT CLUSTER ..................164
▫ Instrument Cluster Descriptions ............165
 INSTRUMENT CLUSTER DISPLAY ...........166
▫ Instrument Cluster Display Location And
Controls ............................ .166
▫ Oil Life Reset ........................ .167
▫ Fuel And Oil Refresh Mode ................168
▫ KeySense Cluster Messages — If Equipped .....169
▫ Instrument Cluster Display Menu Items .......170
▫ Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ..................176
 WARNING LIGHTS AND MESSAGES .........178▫
Red Warning Lights .................... .178
▫ Yellow Warning Lights .................. .183
▫ Yellow Indicator Lights .................. .188
▫ Green Indicator Lights .................. .188
▫ White Indicator Lights .................. .190
▫ Blue Indicator Lights ................... .190
 ONBOARD DIAGNOSTIC SYSTEM — OBD II . . .190
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .191
 EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ..............1914

•Unless reset, this message will continue to display each
time the ignition is cycled to the ON/RUN position.
• To reset the oil change indicator, refer to the following
procedure:
Without pressing the brake pedal, push the ENGINE
START/STOP button and place the ignition in the ON/
RUN position (do not start the vehicle.)
NOTE: This procedure should only be performed after
scheduled maintenance is completed. Resetting oil life
other than when associated with a scheduled maintenance
may result in severe engine damage.
1. Push the OKbutton to enter the instrument cluster
display menu screen.
2. Push and release the downarrow button to access the
”Oil Life” menu screen.
3. Push the leftarrow button or right arrow button to
access the “Vehicle Info” submenu.
4. Hold the OKbutton to reset the “Oil Life” to 100%.
5. Push the uparrow button to exit the instrument cluster
display menu screen. Secondary Method For Oil Life Reset Procedure
1. Without pushing the brake pedal, place the ignition in
the ON/RUN position (do not start the engine).
2. Fully press the accelerator pedal, slowly, three times within ten seconds.
3. Without pushing the brake pedal, place the ignition in the OFF/LOCK position.
NOTE: If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
Fuel And Oil Refresh Mode
Since it is possible to operate this vehicle for extended
periods of time without running the gas engine, the fuel
within the vehicle’s fuel tank can become stale or the
engine oil’s lubricating properties can be reduced. To
prevent engine and/or fuel system damage due to stale
fuel, as well as, maintaining internal engine lubrication,
this vehicle is equipped with a “Fuel and Oil Refresh
Mode”.
168 GETTING TO KNOW YOUR INSTRUMENT PANEL

•If one or more tires have low pressure, “Inflate Tire To
XX” is displayed with the vehicle ICON, and the tire
pressure values in each corner of the ICON with the
pressure value of the low tire displayed in a different
color than the other tire pressure value.
• If the Tire Pressure system requires service, “Service Tire
Pressure System” is displayed.
• Tire PSI is an information only function and cannot be
reset.
• Refer to “Tire Pressure Monitoring System (TPMS)”
under “Safety” for further information.
• Coolant Temperature
Displays the actual coolant temperature.
• Oil Temperature
Displays the actual oil temperature.
• Oil Pressure
Displays the actual oil pressure.
• Battery Voltage
Displays the actual battery voltage. •
Engine Hours — If Equipped
Displays the number of hours of engine operation.
• Oil Life
To reset the Oil Life, you must hold the OK button. The
“Hold OK to Reset” instruction will be displayed at all
times, but the following conditions will need to be met in
order to reset Oil Life:
The vehicle must be off
The ignition must be in the ON/RUN position
• If the conditions are met, holding the OKbutton will
reset the gauge and the numeric display will return to
100%.
• If the conditions are not met, a popup message will
display for 5 seconds, describing the required condi-
tions, and then the Oil Life screen will reappear.
NOTE: This procedure should only be performed after
scheduled maintenance is completed. Resetting oil life
other than when associated with a scheduled maintenance
may result in severe engine damage.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 171

on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure for
those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System (TPMS)
that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the vehicle’s
handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver ’s responsibility to main-
tain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low
tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunc-
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined
with the low tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approximately oneminute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction
indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons, including
the installation of replacement or alternate tires or wheels
on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equip-
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equip-
ment that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
(Continued)
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 187

If any of these systems require service, the OBD II system
will turn on the Malfunction Indicator Light (MIL). It will
also store diagnostic codes and other information to assist
your service technician in making repairs. Although your
vehicle will usually be drivable and not need towing, see
an authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing while the vehicle is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
•ONLY an authorized service technician should connect
equipment to the OBD II connection port in order to
read the VIN, diagnose, or service your vehicle.
• If unauthorized equipment is connected to the
OBD II connection port, such as a driver-behavior
tracking device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in “Mul-
timedia”.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 191

for oversteering or understeering of the vehicle by apply-
ing the brake of the appropriate wheel(s) to assist in
counteracting the oversteer or understeer condition. En-
gine power may also be reduced to help the vehicle
maintain the desired path.
ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the appropriate
wheel to assist in counteracting the oversteer or understeer
condition.
•Oversteer — when the vehicle is turning more than
appropriate for the steering wheel position.
• Understeer — when the vehicle is turning less than
appropriate for the steering wheel position.
The “ESC Activation/Malfunction Indicator Light” located
in the instrument cluster will start to flash as soon as the
ESC system becomes active. The “ESC Activation/
Malfunction Indicator Light” also flashes when the TCS is
active. If the “ESC Activation/Malfunction Indicator
Light” begins to flash during acceleration, ease up on the
accelerator and apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing road
conditions.WARNING!
•Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. ESC cannot prevent accidents, in-
cluding those resulting from excessive speed in turns,
driving on very slippery surfaces, or hydroplaning.
ESC also cannot prevent accidents resulting from loss
of vehicle control due to inappropriate driver input
for the conditions. Only a safe, attentive, and skillful
driver can prevent accidents. The capabilities of an
ESC equipped vehicle must never be exploited in a
reckless or dangerous manner which could jeopar-
dize the user ’s safety or the safety of others.
• Vehicle modifications, or failure to properly main-
tain your vehicle, may change the handling charac-
teristics of your vehicle, and may negatively affect
the performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly
worn tires may also degrade ESC performance. Any
vehicle modification or poor vehicle maintenance
(Continued)
198 SAFETY