service indicator CHRYSLER PACIFICA HYBRID 2019 Owners Manual

NOTE:The EVSE should be plugged into a dedicated
circuit, not a circuit shared with other devices drawing
electricity on the circuit.
WARNING!
Improper connection of the equipment-grounding con-
ductor could result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in
doubt as to whether the wall receptacle is properly
grounded. Do not modify the plug provided with the
(Continued)
WARNING! (Continued)
product – if it does not fit the outlet, you must have a
proper outlet installed by a qualified electrician.
2. Check to see if the charging cordset is ready to charge by reviewing the indicator lights. After a brief self-check,
where the indicator light will flash, a green AC indicator
light and two green “charge active” indicator lights
indicate that the cordset is ready for use.
AC Plug And Wall Receptacle
Cordset Indicator Lights
1 — AC Power Indicator Light
2 — Fault Indicator Light3 — Charge Active Indicator
Lights
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GETTING TO KNOW YOUR VEHICLE 23

Cordset does not attempt to provide charge to the vehicle,
the charge connector will need to be removed from the
vehicle to clear the fault.
The fault code list in the table below provides a reference
for the important faults that are detected by the Portable
EVSE Cordset. When a fault is detected, the AC Power
Indicator, the Fault Indicator, or both the AC Power and
Fault Indicators will flash red. If only the AC Power
Indicator is red, there is a problem on the AC Power side of
the unit. If only the Fault Indicator is flashing red, there is
a problem internal to the unit or with the vehicle. If both
the AC Power and Fault Indicators are flashing red, an over
temperature condition is detected at either the AC plug orwithin the EVSE enclosure. Additional information about
the faults is provided by a fault code that is displayed on
the two green Charge Rate Indicators. The fault code
consists of four digits, each with a value of 1 or 2. The value
of a digit is the number of indicators illuminated for that
part of the sequence. For example, fault code (1, 2, 1, 1) will
display the following sequence: One indicator will illumi-
nate for 0.3 seconds, then two indicators will illuminate,
then one indicator, and finally one indicator will illumi-
nate. After all four fault code digits have been displayed,
the indicators will remain off for one second before repeat-
ing the sequence.
Portable EVSE Cordset Fault Code List
Flashing
Fault Code Flashing
Indicator Fault Indication Recommended Actions
1, 2, 2, 2 AC Power Vehicle Current Draw is Too HighCheck Portable EVSE Cordset and Vehicle at
a service location.
1, 1, 2, 1 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
26 GETTING TO KNOW YOUR VEHICLE

Portable EVSE Cordset Fault Code List
Flashing
Fault Code Flashing
Indicator Fault Indication Recommended Actions
1, 1, 2, 2 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 2, 1, 1 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 2, 1, 2 AC Power Incorrect Electrical SupplyAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 1, 1, 1 Fault Portable EVSE Cordset Internal FaultUnplug the Portable EVSE Cordset from the vehicle charge
inlet and retry to charge. If the issue is not corrected, check
the Portable EVSE Cordset and Vehicle at a service location.
1, 1, 1, 2 Fault Portable EVSE Cordset Internal FaultUnplug the Portable EVSE Cordset from the vehicle charge
inlet and retry to charge. If the issue is not corrected, check
the Portable EVSE Cordset and Vehicle at a service location.
1, 2, 2, 1 AC Power Outlet Wiring Bad GroundAttempt to charge the vehicle at a different outlet. Contact a
certified electrician to check the electrical outlet and AC Sup- ply (house wiring).
1, 2, 1, 1 Fault Portable EVSE Cordset Internal FaultCheck Portable EVSE Cordset and Vehicle at a service
location.
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GETTING TO KNOW YOUR VEHICLE 27

Portable EVSE Cordset Fault Code List
Flashing
Fault Code Flashing
Indicator Fault Indication Recommended Actions
1, 2, 1, 2 Fault CCID Leakage Current DetectedDisconnect charge connector and retry charging. If problem
persists, check the Portable EVSE Cordset and Vehicle at a ser- vice location.
2, 2, 2, 1 Fault Vehicle Interface ConnectorError with the Vehicle Charge Connector Interface — Check
for water or other contamination in the vehicle charge inlet or charge connector.
2, 2, 2, 2 Fault Vehicle Interface ConnectorError with the Vehicle Charge Connector Interface — Check
for water or other contamination in the vehicle charge inlet or charge connector.
1, 1, 2, 1 Fault & AC PowerEVSE Enclosure Inter-
nal Temperature is Too High Use caution as the Portable EVSE Cordset housing may be
hot. It is recommended to move the Portable EVSE Cordset
out of direct sun exposure. Allow the unit to cool. If error per- sists, check the Portable EVSE Cordset at a service location.
1, 1, 1, 2 Fault & AC PowerHot AC Power Plug
Warning Use caution as the Portable EVSE Cordset AC Power Plug
may be hot. It is recommended to carefully unplug the unit from the wall outlet and allow it to cool down. Attempt to
charge the vehicle at a different wall outlet. Contact a certified electrician to inspect/replace the wall outlet that was associ-ated with the Hot AC Plug event. Charging will still occur, but at a reduced rate.
28 GETTING TO KNOW YOUR VEHICLE

Portable EVSE Cordset Fault Code List
Flashing
Fault Code Flashing
Indicator Fault Indication Recommended Actions
1, 1, 1, 1 Fault & AC PowerAC Power Plug Over
Temperature Use caution as the Portable EVSE Cordset AC Power Plug
may be hot. It is recommended to carefully unplug the unit from the wall outlet and allow it to cool down. Attempt to
charge the vehicle at a different outlet. Contact a certified elec- trician to inspect/replace the outlet that was associated with the Hot AC Plug event.
FCC Notice:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
This unit complies with ICES-003E of Industry Canada,
and EMC Directive 2004/108/EC. Guidelines for preventing fire and electric shock:
•
Ensure the charging cable is positioned so it will not be
stepped on, tripped over, or otherwise subjected to
damage or stress.
• There are no user serviceable parts inside.
• Do not use the charging cordset if it is visibly damaged.
Contact your authorized dealer for service.
• Do not place fingers, or any other objects inside the
charge connector.
• Do not allow children to operate this device. Adult
supervision is mandatory when children are in proxim-
ity when the charging cordset is in use.
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GETTING TO KNOW YOUR VEHICLE 29

What to do when an electrical load reduction action
message is present (“Battery Saver On” or “Battery Saver
Mode”)
During a trip:
•Reduce power to unnecessary loads if possible:
– Turn off redundant lights (interior or exterior)
– Check what may be plugged in to power outlets +12V, 115V AC, USB ports
– Check HVAC settings (blower, temperature)
– Check the audio settings (volume)
After a trip:
• Check if any aftermarket equipment was installed (ad-
ditional lights, upfitter electrical accessories, audio sys-
tems, alarms) and review specifications if any (load and
Ignition Off Draw currents).
• Evaluate the latest driving cycles (distance, driving time
and parking time).
• The vehicle should have service performed if the mes-
sage is still present during consecutive trips and the
evaluation of the vehicle and driving pattern did not
help to identify the cause.WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the instru-
ment panel together with a dedicated message and/or
acoustic signal when applicable. These indications are
indicative and precautionary and as such must not be
considered as exhaustive and/or alternative to the infor-
mation contained in the Owner ’s Manual, which you are
advised to read carefully in all cases. Always refer to the
information in this chapter in the event of a failure indica-
tion. All active telltales will display first if applicable. The
system check menu may appear different based upon
equipment options and current vehicle status. Some tell-
tales are optional and may not appear.
Red Warning Lights
— Air Bag Warning Light
This warning light will illuminate to indicate a fault with
the air bag, and will turn on for four to eight seconds as a
bulb check when the ignition is placed in the ON/RUN or
ACC/ON/RUN position. This light will illuminate with a
single chime when a fault with the air bag has been
detected, it will stay on until the fault is cleared. If the light
is either not on during startup, stays on, or turns on while
driving, have the system inspected at an authorized dealer
as soon as possible.
178 GETTING TO KNOW YOUR INSTRUMENT PANEL

Vehicles equipped with the Anti-Lock Brake System (ABS)
are also equipped with Electronic Brake Force Distribution
(EBD). In the event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light. Immediate
repair to the ABS system is required.
Operation of the Brake Warning Light can be checked by
turning the ignition switch from the OFF position to the
ON/RUN position. The light should illuminate for ap-
proximately two seconds. The light should then turn off
unless the parking brake is applied or a brake fault is
detected. If the light does not illuminate, have the light
inspected by an authorized dealer.
The light also will turn on when the parking brake is
applied with the ignition switch in the ON/RUN position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake application.
— Battery Charge Warning Light
This warning light illuminates when the 12 volt battery is
not charging properly. If it stays on while the vehicle is
running, there may be a malfunction with the charging
system. Contact an authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to indicate a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
180 GETTING TO KNOW YOUR INSTRUMENT PANEL

— Hybrid Electric Vehicle System Service Light
This warning light will illuminate when service to the
hybrid electric system is needed. It will be accompanied by
aService Hybrid Electric Vehicle System message in the
cluster. If the telltale stays on or continues to come on,
contact an authorized dealer as soon as possible.
— Plug Status Fault Warning Light
This warning light will illuminate when a plug status fault
is detected (when vehicle not in motion). It will be accom-
panied by a cluster message indicating the type of fault.
You may receive one of the following messages if a fault is
detected:
• “Service Charging System” – If you see this message, it
is recommended to unplug and plug in again, or try a
different charging station. If an issue continues, contact
your authorized dealer to service your high voltage
charging system.
• “Issue Detected Check External Charging Station” – If
you see this message, the charging station maybe pow-
ered off, having internal fault or being scheduled to
charge later. It is recommended to try a different charg-
ing station. If an issue continues, then contact your
authorized dealer. NOTE:
Older or non-compliant J1772 EVSE models may
not support charging of this vehicle. If this vehicle does not
charge, it may be connected to a non-compliant Level 2
EVSE, and will flash indicators. Please identify this failure
to the site operator and/or EVSE provider.
NOTE: Before driving the vehicle make sure the charging
cord has been removed from the charging inlet.— Torque Limited Warning Light
This warning light illuminates when vehicle acceleration is
limited due to a reduction in engine or electric motor
performance. Contact your authorized dealer for service if
illumination persists.
Yellow Warning Lights
— Anti-Lock Brake (ABS) Warning Light
This warning light monitors the Anti-Lock Brake System
(ABS). The light will turn on when the ignition is placed in
the ON/RUN or ACC/ON/RUN position and may stay on
for as long as four seconds.
If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not function-
ing and service is required as soon as possible. However,
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GETTING TO KNOW YOUR INSTRUMENT PANEL 183

the conventional brake system will continue to operate
normally, assuming the Brake Warning Light is not also on.
If the ABS light does not turn on when the ignition is
placed in the ON/RUN or ACC/ON/RUN position, have
the brake system inspected by an authorized dealer.
— Electronic Stability Control (ESC) Active
Warning Light — If Equipped
This warning light will indicate when the Electronic Sta-
bility Control system is Active. The “ESC Indicator Light”
in the instrument cluster will come on when the ignition is
placed in the ON/RUN or ACC/ON/RUN position, and
when ESC is activated. It should go out with the engine
running. If the “ESC Indicator Light” comes on continu-
ously with the engine running, a malfunction has been
detected in the ESC system. If this warning light remains
on after several ignition cycles, and the vehicle has been
driven several miles (kilometers) at speeds greater than
30 mph (48 km/h), see an authorized dealer as soon as
possible to have the problem diagnosed and corrected.
• The “ESC Off Indicator Light” and the “ESC Indicator
Light” come on momentarily each time the ignition is
placed in the ON/RUN or ACC/ON/RUN position. •
The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop
when ESC becomes inactive.
• This light will come on when the vehicle is in an ESC
event.
— Electronic Stability Control (ESC) Off Warning
Light — If Equipped
This warning light indicates the Electronic Stability Control
(ESC) is off.
Each time the ignition is turned to ON/RUN or ACC/ON/
RUN, the ESC system will be on, even if it was turned off
previously.
— Electronic Park Brake Warning Light
This warning light will illuminate to indicate the Electronic
Park Brake is not functioning properly and service is
required. Contact an authorized dealer.
— LaneSense Warning Light — If Equipped
The LaneSense Warning Light will be solid yellow when
the vehicle is approaching a lane marker. The warning light
will flash when the vehicle is crossing the lane marker.
184 GETTING TO KNOW YOUR INSTRUMENT PANEL

Refer to “LaneSense — If Equippedin “Starting And
Operating” for further information.
— Service LaneSense Warning Light —
If Equipped
This warning light will illuminate when the LaneSense
system is not operating and requires service. Please see an
authorized dealer.
— Low Fuel Warning Light
When the fuel tank has approximately 1/8 of the fuel
remaining, this warning light will illuminate, and a single
chime will sound. The light will remain on until fuel is
added.
— Low Washer Fluid Warning Light —
If Equipped
This warning light will illuminate when the windshield
washer fluid is low.
— Adaptive Cruise Control (ACC) Fault Warning
Light — If Equipped
This warning light will illuminate to indicate a fault in the
ACC system. Contact a local authorized dealer for service. For further information, refer to “Adaptive Cruise Control
(ACC)” in “Starting And Operating.”
— Service Forward Collision Warning (FCW)
Light — If Equipped
This warning light will illuminate to indicate a fault in the
Forward Collision Warning System. Contact an authorized
dealer for service.
Refer to Forward Collision Warning (FCW) inSafety for
further information.
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. This warning light will illuminate when the ignition
is in the ON/RUN position before engine start. If the bulb
does not come on when turning the key from OFF to
ON/RUN, have the condition checked promptly.
The vehicle should be serviced if the light stays on through
several typical driving styles. In most situations, the ve-
hicle will drive normally.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 185