ESP CHRYSLER PACIFICA HYBRID 2020 Owner's Guide

230STARTING AND OPERATING
Nine-Speed Automatic Transmission
The transmission is controlled using a rotary
electronic gear selector located on the center
console. The transmission gear selector has
PARK, REVERSE, NEUTRAL, DRIVE, and LOW
shift positions. Using the LOW position manually
downshifts the transmission to a lower gear
based on vehicle speed. The transmission gear
range (PRNDL) is displayed both above the gear
selector and in the instrument cluster. To select
a gear range, simply rotate the gear selector.
Push down on the gear selector and then rotate
it, to access the L position. You must also press
the brake pedal to shift the transmission out of
PARK (or NEUTRAL, when stopped or moving at
low speeds). To shift past multiple gear ranges
at once (such as PARK to DRIVE), simply rotate
the gear selector to the appropriate detent.
Select the DRIVE range for normal driving. NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically-controlled transmission
adapts its shift schedule based on driver inputs,
along with environmental and road conditions.
The transmission electronics are
self-calibrating; therefore, the first few shifts on
a new vehicle may be somewhat abrupt. This is
a normal condition, and precision shifts will
develop within a few hundred miles
(kilometers).
The nine-speed transmission has been
developed to meet the needs of current and
future FWD/AWD vehicles. Software and
calibration is refined to optimize the customer’s
driving experience and fuel economy. By design,
some vehicle and driveline combinations utilize
9th gear only in very specific driving situations
and conditions. Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.

Transmission Gear Selector

Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.

20_RU_OM_EN_US_t.book Page 230

232STARTING AND OPERATING
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
Look at the transmission gear position
display and verify that it indicates the PARK
position (P), and is not blinking.
With brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
park brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE
position provides optimum driving
characteristics under all normal operating
conditions.
If the transmission temperature exceeds
normal operating limits, the transmission
controller may modify the transmission shift
schedule, reduce engine torque, and/or expand
the range of torque converter clutch
engagement. This is done to prevent
transmission damage due to overheating.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.

Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
CAUTION!
Before moving the transmission gear
selector out of PARK, you must start the
engine, and also press the brake pedal.
Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.
WARNING! (Continued)
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage.
Refer to “Recreational Towing” in “Starting
And Operating” and “Towing A Disabled
Vehicle” in “In Case Of Emergency” for further
information.

20_RU_OM_EN_US_t.book Page 232

STARTING AND OPERATING233
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” will
illuminate, a warning message will appear in the
instrument cluster, and the transmission may
operate differently until the transmission cools
down.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch, and shifts into 8th
or 9th gear, are inhibited until the transmission
fluid is warm refer to the “Note” under “Torque
Converter Clutch” in this section. Normal
operation will resume once the transmission
temperature has risen to a suitable level.
LOW (L)
Use this range for engine braking when
descending very steep grades. In this range, the
transmission will downshift for increased
engine braking. To access the LOW position,
push down on the gear selector and rotate it
fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in a fixed gear,
or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven
to an authorized dealer for service without
damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds. 5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer
service is required.
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic
transmission on your vehicle. A clutch within the
torque converter engages automatically at
calibrated speeds. This may result in a slightly
different feeling or response during normal
operation in the upper gears. When the vehicle
speed drops or during some accelerations, the
clutch automatically disengages.
5

20_RU_OM_EN_US_t.book Page 233

234STARTING AND OPERATING
NOTE:
The torque converter clutch will not engage until
the engine and/or transmission is warm
(usually after 1 to 3 miles [2 to 5 km] of driving).
Because the engine speed is higher when the
torque converter clutch is not engaged, it may
seem as if the transmission is not shifting prop -
erly when the vehicle is cold. This is normal. The
torque converter clutch will function normally
once the powertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION

Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed
to address exhaust and engine noise. The
system relies on four microphones embedded
in the headliner, which monitor exhaust and
engine noise, and assists an onboard
frequency generator, which creates
counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle
quiet at idle and during drive.

POWER STEERING
The electric power steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
reduces assist or prevents the vehicle from
providing assist, you will still have the ability to
steer the vehicle manually.
If the Steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, they indicate that extreme steering
maneuvers may have occurred which caused
an over temperature condition in the power
steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE POWER STEERING"
OR "POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on
the instrument cluster screen, it indicates that
the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power
steering assistance. Refer to “Warning Lights
And Messages” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will
be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.

20_RU_OM_EN_US_t.book Page 234

240STARTING AND OPERATING
(Continued)
NOTE:

If the sensor does not detect a vehicle ahead
of you, ACC will maintain a fixed set speed.
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
The Cruise Control system has two control
modes:
Adaptive Cruise Control mode for maintaining
an appropriate distance between vehicles.
Normal (Fixed Speed) Cruise Control mode for
cruising at a constant preset speed. For addi -
tional information, refer to “Normal (Fixed
Speed) Cruise Control Mode” in this section.

NOTE:
Normal (Fixed Speed) Cruise Control will not
react to preceding vehicles. Always be aware of
the mode selected.
You can change the mode by using the Cruise
Control buttons. The two control modes
function differently. Always confirm which mode
is selected.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for
active driver involvement. It is always the
driver’s responsibility to be attentive of
road, traffic, and weather conditions,
vehicle speed, distance to the vehicle
ahead; and, most importantly, brake opera -
tion to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle.
Failure to follow these warnings can result
in a collision and death or serious personal
injury.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance
conditions.
Does not always fully recognize
complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for approximately 3 minutes
in the stop position. If the target vehicle
does not start moving within 3 minutes
the parking brake will be activated, and
the ACC system will be cancelled.
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)

20_RU_OM_EN_US_t.book Page 240

STARTING AND OPERATING251
Stationary Objects And Vehicles
ACC does not react to stationary objects and
stationary vehicles. For example, ACC will not
react in situations where the vehicle you are
following exits your lane and the vehicle ahead
is stopped in your lane. Always be attentive and
ready to apply the brakes if necessary.

Stationary Object And Stationary Vehicle Example

General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compro
-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
5

20_RU_OM_EN_US_t.book Page 251

254STARTING AND OPERATING
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). If your vehicle is equipped
with an Automatic Transmission, the vehicle
brakes may be automatically applied and
released when performing a reverse parking
maneuver if the system detects a possible
collision with an obstacle.
NOTE:
The driver can override the automatic
braking function by pressing the gas pedal,
turning ParkSense off via ParkSense switch,
or changing the gear while the automatic
brakes are being applied.
Automatic brakes will not be available if ESC
is not available.
Automatic brakes will not be available if there
is a faulted condition detected with the Park -
Sense Park Assist system or the Braking
System Module.

The automatic braking function may not provide
enough vehicle deceleration to avoid colliding
with a detected obstacle depending on vehicle
speed, road conditions, and brake capability.
The automatic braking function may not be
applied fast enough for moving obstacles that
approach the rear of the vehicle from the left
and/or right sides.
The automatic braking function can be
enabled/disabled from the Customer-Program -
mable Features section of the Uconnect
System.
ParkSense will retain its last known configura -
tion state for the automatic braking function
through ignition cycles.

The automatic braking function is intended to
assist the driver in avoiding possible collisions
with detected obstacles when backing up in
REVERSE gear.
NOTE:
The driver is always responsible for
controlling the vehicle.
The system is provided to assist the driver
and not to substitute the driver.
The driver must stay in full control of the
vehicle's acceleration and braking and is
responsible for the vehicle's movements.
Refer to “ParkSense System Usage
Precautions” for limitations of this system and
recommendations.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE. If ParkSense is enabled
at this gear selector position, the system will
remain active until the vehicle speed is
increased to approximately 7 mph (11 km/h) or
above. When in REVERSE and above the
system's operating speed, a warning will appear
within the instrument cluster display indicating
the vehicle speed is too fast. The system will
become active again if the vehicle speed is
decreased to speeds less than approximately
6 mph (9 km/h).

20_RU_OM_EN_US_t.book Page 254

STARTING AND OPERATING259
(Continued)
(Continued)
ParkSense should be disabled when the lift
-
gate is in the open position.
Use the ParkSense switch to turn the Park -
Sense system off if objects such as bicycle
carriers, trailer hitches, etc. are placed within
12 inches (30 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
to be displayed in the instrument cluster
display.
PARKSENSE FRONT AND REAR PARK ASSIST
— IF EQUIPPED
The ParkSense Park Assist system provides
visual and audible indications of the distance
between the rear and/or front fascia and a
detected obstacle when backing up or moving
forward (e.g. during a parking maneuver). If your
vehicle is equipped with an Automatic
Transmission, the vehicle brakes may be
automatically applied and released when
performing a reverse parking maneuver if the
system detects a possible collision with an
obstacle.
WARNING!

Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure to
do so can result in serious injury or death.

Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION! (Continued)
5

20_RU_OM_EN_US_t.book Page 259

260STARTING AND OPERATING
NOTE:
The driver can override the automatic
braking function by pressing the gas pedal,
turning ParkSense off via ParkSense switch,
or changing the gear while the automatic
brakes are being applied.
Automatic brakes will not be available if ESC
is not available.
Automatic brakes will not be available if there
is a faulted condition detected with the Park -
Sense Park Assist system or the Braking
System Module.
The automatic braking function may not
provide enough vehicle deceleration to avoid
colliding with a detected obstacle depending
on vehicle speed, road conditions, and brake
capability.
The automatic braking function may not be
applied fast enough for moving obstacles
that approach the rear of the vehicle from the
left and/or right sides.
The automatic braking function can be
enabled/disabled from the
Customer-Programmable Features section of
the Uconnect System.
ParkSense will retain its last known configu -
ration state for the automatic braking func -
tion through ignition cycles.
The automatic braking function is intended to
assist the driver in avoiding possible collisions
with detected obstacles when backing up in
REVERSE gear.
NOTE:
The driver is always responsible for
controlling the vehicle.
The system is provided to assist the driver
and not to substitute the driver.
The driver must stay in full control of the
vehicle's acceleration and braking and is
responsible for the vehicle's movements. Refer to “ParkSense System Usage
Precautions” for limitations of this system and
recommendations.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE or DRIVE. If ParkSense is
enabled at one of these gear selector positions,
the system will remain active until the vehicle
speed is increased to approximately 7 mph
(11 km/h) or above. When in REVERSE and
above the system's operating speed, a warning
will appear in the instrument cluster display
indicating the vehicle speed is too fast. The
system will become active again if the vehicle
speed is decreased to speeds less than
approximately 6 mph (9 km/h).

20_RU_OM_EN_US_t.book Page 260

STARTING AND OPERATING267
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
ParkSense System Usage Precautions
NOTE:

Ensure that the front and rear bumper are free
of snow, ice, mud, dirt, and debris to keep the
ParkSense system operating properly.

Construction equipment, large trucks, and
other vibrations could affect the performance
of ParkSense.
When you turn ParkSense off, the instrument
cluster will display “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if
you cycle the ignition key.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster will display “PARK -
SENSE OFF” for five seconds while the
vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind or in front of the appro -
priate fascia/bumper, or it could provide a
false indication that an obstacle is behind or
in front of the appropriate fascia/bumper.

Use the ParkSense switch to turn the Park -
Sense system off if objects such as bicycle
carriers, trailer hitches, etc. are placed within
12 inches (30 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
to be displayed in the instrument cluster.
ParkSense should be disabled when the lift -
gate is in the open position.
There may be a delay in the object detection
rate if the object is moving. This may cause the
automatic braking application to be delayed.

WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.5

20_RU_OM_EN_US_t.book Page 267