steering CHRYSLER PACIFICA HYBRID 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

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4
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER..................................... 125
Instrument Cluster Descriptions ...............126
INSTRUMENT CLUSTER DISPLAY ................... 127
Instrument Cluster Display Location And
Controls ......................................................128 Oil Life Reset ..............................................129
Fuel And Oil Refresh Mode .......................129
KeySense Cluster Messages —
If Equipped .................................................130 Instrument Cluster Display Menu Items ..131
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................138 Instrument Cluster Display Programmable
Features Screen Setup.............................. 139
TRIP COMPUTER ............................................... 140
WARNING LIGHTS AND MESSAGES ............... 141
Red Warning Lights....................................141
Yellow Warning Lights ...............................144
Yellow Indicator Lights...............................147
Green Indicator Lights ...............................148
Blue Indicator Lights ..................................149White Indicator Lights................................149
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 150
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................150
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 151
SAFETY
SAFETY FEATURES .............................................152 Anti-Lock Brake System (ABS) ................. 152
Electronic Brake Control (EBC) System ... 153
AUXILIARY DRIVING SYSTEMS.........................159 Blind Spot Monitoring (BSM) —
If Equipped ................................................. 159 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................ 164 Tire Pressure Monitoring
System (TPMS) .......................................... 167
OCCUPANT RESTRAINT SYSTEMS .................. 171 Occupant Restraint Systems Features .... 171
Important Safety Precautions ................... 172
Seat Belt Systems ..................................... 172
Supplemental Restraint Systems (SRS)... 184
Child Restraints ......................................... 198
Transporting Pets ...................................... 215
SAFETY TIPS ....................................................... 216 Transporting Passengers .......................... 216Exhaust Gas .............................................. 216
Safety Checks You Should Make Inside
The Vehicle ................................................ 217 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 218
STARTING AND OPERATING
STARTING THE ENGINE .....................................219 Normal Starting.......................................... 219Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 223 After Starting — Warming Up The
Engine ........................................................ 223 If Engine Fails To Start ............................. 223
To Turn Off The Engine Using ENGINE
START/STOP Button .................................. 223
ENGINE BLOCK HEATER — IF EQUIPPED ....... 224
ENGINE BREAK-IN RECOMMENDATIONS ...... 224
PARK BRAKE...................................................... 225 Electric Park Brake (EPB) ......................... 225
AUTOMATIC TRANSMISSION ........................... 228 Ignition Park Interlock ............................... 229Brake/Transmission Shift Interlock
System........................................................ 229 Nine-Speed Automatic Transmission ...... 230
Gear Ranges .............................................. 230
ACTIVE NOISE CANCELLATION ........................ 234
POWER STEERING............................................. 234
STOP/START SYSTEM — IF EQUIPPED ........... 235
Auto Stop/Start.......................................... 235
Possible Reasons The Engine Does Not
Autostop ..................................................... 235 To Start The Engine While In Auto
Stop/Start .................................................. 236 To Manually Turn Off The Stop/Start
System........................................................ 236 To Manually Turn On The Stop/Start
System........................................................ 237 System Malfunction................................... 237

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7
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 388Vehicle Identification Number ..................388
BRAKE SYSTEM ................................................. 388
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 388 Torque Specifications ................................388
FUEL REQUIREMENTS ...................................... 389 3.6L Engine ...............................................389Reformulated Gasoline .............................390Materials Added To Fuel ..........................390
Gasoline/Oxygenate Blends......................390
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................391 CNG And LP Fuel System Modifications ...391MMT In Gasoline ........................................391
Fuel System Cautions ................................391Carbon Monoxide Warnings .....................392
FLUID CAPACITIES ............................................. 393
FLUIDS AND LUBRICANTS ................................ 394 Engine.........................................................394
Chassis .......................................................396
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 397
CYBERSECURITY ............................................... 397
UCONNECT SETTINGS ....................................... 398
Customer Programmable Features —
Uconnect 4 Settings .................................398 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 415 SAFETY AND GENERAL INFORMATION ........... 436
Safety Guidelines....................................... 436
UCONNECT 4 WITH 7-INCH DISPLAY ..............437
Introduction................................................ 437
Radio Mode ................................................ 438
Media Mode ............................................... 447Phone Mode ............................................... 454
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ..........................................................467
Radio Operation ......................................... 467
Media Mode ............................................... 467
AUX/USB/MP3 CONTROL ................................. 468
UCONNECT THEATER — IF EQUIPPED ............. 469
Uconnect Theater Overview ...................... 469
Getting Started .......................................... 469Accessing The System From The Uconnect
System ........................................................ 469 Uconnect Theater Controls ....................... 470
Accessing The System From The Uconnect
Theater Rear Screens................................ 470 Pairing The Remote ................................... 471
Unpairing The Remote............................... 472Media Sources ........................................... 472
Uconnect Theater Remote Control ........... 473
Uconnect Theater Home Screen And
Controls ...................................................... 474 General Information .................................. 475
Play A DVD/Blu-ray™ Or USB Media File
From Uconnect System ............................. 475 Disc Menu .................................................. 477
Blu-ray™ Controls – Disc Specific
Functions ................................................... 477 Uconnect Theater Apps ............................. 477
Using The Rear Video USB Port ................ 479
Play Video Games ...................................... 479
Headphones Operation ............................. 480
Display Settings ......................................... 481Listening To Audio With The Screen
Closed......................................................... 482 Rear Climate Controls ............................... 482Accessibility — If Equipped ........................ 484
Wireless Streaming — If Equipped............ 484
BD And DVD Region Codes ....................... 485Product Agreement.................................... 487General Information .................................. 489
FCC/IC Regulatory Notices........................ 490
RADIO OPERATION AND MOBILE PHONES.... 491
Regulatory And Safety Information .......... 491
UCONNECT VOICE RECOGNITION QUICK
TIPS .................................................................... 493
Introducing Uconnect ................................ 493
Get Started................................................. 493Basic Voice Commands ............................ 494Radio .......................................................... 494

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20GETTING TO KNOW YOUR VEHICLE
The Remote Starting System also activates the
Climate Control, vented seats (if equipped) in
temperatures above 80°F (26.7°C), and the
optional heated seats, and optional heated
steering wheel in temperatures below 40°F
(4.4°C).
NOTE:
The vehicle must be equipped with an auto -
matic transmission to be equipped with
Remote Start.
Obstructions between the vehicle and key
fob may reduce this range.
How To Use Remote Start
If applicable, refer to the “Hybrid Supplement”
for additional information.

Push Remote Start button on the key fob twice
within five seconds. Pushing the Remote Start
button a third time shuts the engine off.
To drive the vehicle, push the unlock button,
and place the ignition in the ON/RUN position.

With remote start, the engine will only run for
15 minutes (timeout) unless the ignition key
is placed in the ON/RUN position.
The vehicle must be started with the key after
two consecutive timeouts.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
Key fob PANIC button not pushed
System not disabled from previous remote
start event
Vehicle alarm system indicator flashing
Ignition in STOP/OFF position
Fuel level meets minimum requirement
Malfunction Indicator Light is not illuminated
Remote Start Cancel Message — If Equipped
The following messages will display in the
instrument cluster if the vehicle fails to remote
start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE21
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To
Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
To Enter Remote Start Mode
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors, or unlock the vehicle using
Keyless Enter-N-Go — Passive Entry via the door handles, and disarm the vehicle security alarm
(if equipped). Then, prior to the end of the
15 minute cycle, push and release the START/
STOP ignition button.
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP ignition
button.
Remote Start Comfort Systems — If
Equipped
When Remote Start is activated, the Climate
Control, vented seats (if equipped) are also
activated in temperatures above 80°F
(26.7°C), and the optional heated seats, and
optional heated steering wheel in temperatures
below 40°F (4.4°C). These features will stay on
through the duration of Remote Start, or until
the ignition switch is placed in the ON/RUN
position.
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34GETTING TO KNOW YOUR VEHICLE
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall
through a memory switch. Each memory profile
saves desired position settings for the following
features:
Driver’s seat
Easy Entry/Exit seat operation (on/off) (if
equipped)
Power steering wheel position (if equipped)
Side mirrors (if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
The driver memory setting switch is located on
the driver door, next to the door handle, and
consists of three buttons:
The set (S) button, which is used to activate
the memory save function.
The (1) and (2) buttons which are used to
recall either of two saved memory profiles.
Driver Memory Switch

Programming The Memory Feature
To create a new memory profile, perform the
following:
NOTE:
Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors and radio station presets). 3. Push the set (S) button on the memory
switch, and then push the desired memory
button (1 or 2) within five seconds. The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
Linking And Unlinking The Key Fob To
Memory
Your key fob can be programmed to recall one
of two saved memory profiles by pushing the
unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
To program your key fob, perform the following:

1. Place the vehicle’s ignition in the OFF position.

2. Select a desired memory profile 1 or 2.
1 — Memory Profile Button 1
2 — Set Button
3 — Memory Profile Button 2

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58GETTING TO KNOW YOUR VEHICLE
Power Folding Third Row Head Restraints — If
Equipped
For improved visibility, the third row outboard
head restraints can be folded using the
Uconnect System.
Press the “Controls” button located on the
bottom of the Uconnect display.
Press the Head Restraint Fold button to
power fold the third row head restraints.
NOTE:
The head restraints can be folded downward
using the Head Restraint button or using the
manual release strap. The head restraints
must be raised manually when occupying the
third row.
Do not fold if there are passengers seated in
the third row seats.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The tilt/telescoping lever is located left of the
steering wheel at the end of the steering
column.

Tilt/Telescoping Lever

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten
the steering column, pull the steering wheel
outward or push it inward as desired. To lock
the steering column in position, push the lever
upward until fully engaged.
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will operate for an
average of 80 minutes or more before
automatically shutting off. This time may vary
depending on the temperature of the
environment. The heated steering wheel can
shut off early or may not turn on when the
steering wheel is already warm.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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GETTING TO KNOW YOUR VEHICLE59
The heated steering wheel control button is
located within the Uconnect system. You can
gain access to the control button through the
climate screen or the controls screen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
Inside Day/Night Mirror — If Equipped
A single ball joint mirror is used to allow the
driver to adjust up, down and left, right. Mirror
should be adjusted to center on the view
through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Manual Rearview Mirror

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
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GETTING TO KNOW YOUR VEHICLE63
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever is located on the left
side of the steering column. The multifunction
lever controls the turn signals, headlight high/
low beams, and flash-to-pass functions.

Multifunction Lever

Headlight Switch
The headlight switch is located on the left side
of the instrument panel. The switch controls the
operation of the headlights, parking lights,
instrument panel lights, interior lights and the
fog lights.
Headlight Switch
From the O (off) position, rotate the headlight
switch clockwise to the first detent for parking
light and instrument panel light operation.
Rotate the headlight switch to the second
detent for headlight, parking light and
instrument panel operation.
Daytime Running Lights (DRLs) — If
Equipped
The headlights or LED light bars on your vehicle
will illuminate when the engine is started. This
provides a constant lights on condition until the
ignition is placed in the OFF position. If the
parking brake is applied, the Daytime Running
Lights (DRLs) will turn off. Also, if a turn signal is
activated, the DRL lamp on the same side of the
vehicle will turn off for the duration of the turn
signal activation. Once the turn signal is no
longer active, the DRL lamp will illuminate.
1 — Rotate Headlight Control
2 — Ambient Light Dimmer Control
3 — Instrument Panel Dimmer Control
4 — Push Fog Light Control
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GETTING TO KNOW YOUR INSTRUMENT PANEL127
4. Fuel Gauge
The gauge shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis -
factorily.
The gauge can indicate a higher tempera -
ture when driving in hot weather or up
mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
INSTRUMENT CLUSTER DISPLAY
Your vehicle is equipped with an instrument
cluster display, which offers useful information
to the driver. With the ignition in the OFF
position (and the key removed, for vehicles with
mechanical key), opening/closing of a door will
activate the display for viewing, and display the
total miles or kilometers in the odometer. Your
instrument cluster display is designed to display
important information about your vehicle’s
systems and features. Using a driver interactive
display located on the instrument panel, your
instrument cluster display can show you how
systems are working and give you warnings
when they are not. The steering wheel mounted
controls allow you to scroll through and enter
the main menus and submenus. You can
access the specific information you want and
make selections and adjustments.
WARNING!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reaches “H” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the gauge drops
back into the normal range and is no longer
red. If the gauge remains on the “H”, turn the
engine off immediately and call an authorized
dealer for service.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System
Pressure Cap” in “Servicing And
Maintenance” for further information.
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