suspension CHRYSLER PACIFICA HYBRID 2020 Owners Manual

SAFETY155
(Continued)

ESC uses sensors in the vehicle to determine the
vehicle path intended by the driver and compares
it to the actual path of the vehicle. When the actual
path does not match the intended path, ESC
applies the brake of the appropriate wheel to
assist in counteracting the oversteer or understeer
condition.
Oversteer — when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel position.
The “ESC Activation/Malfunction Indicator Light”
located in the instrument cluster will start to flash
as soon as the ESC system becomes active. The
“ESC Activation/Malfunction Indicator Light” also
flashes when the TCS is active. If the “ESC
Activation/Malfunction Indicator Light” begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the
prevailing road conditions.

WARNING!

Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road condi -
tions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reckless
or dangerous manner which could jeopar -
dize the user’s safety or the safety of others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
4

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STARTING AND OPERATING241
Adaptive Cruise Control (ACC) Operation
The Speed Control buttons (located on the right
side of the steering wheel) operates the ACC
system.

Adaptive Cruise Control Buttons
NOTE:
Any chassis/suspension or tire size modifica
-
tions to the vehicle will effect the performance
of the Adaptive Cruise Control and Forward
Collision Warning System.
Activating Adaptive Cruise Control (ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the READY
state, the instrument cluster displays “ACC
Ready.”
When the system is OFF, the instrument cluster
display “Adaptive Cruise Control (ACC) Off.” NOTE:
You cannot engage ACC under the following
conditions:
When you apply the brakes.
When the parking brake is applied.
When the automatic transmission is in PARK,
REVERSE or NEUTRAL.
When the vehicle speed is outside of the
speed range.
When the brakes are overheated.
When the driver door is open at low speed.
When the driver seat belt is unbuckled at low
speed.1 — Normal (Fixed Speed) Cruise Control On/Off
2 — SET (+)/Accel
3 — RES/Resume
4 — SET (-)/Decel
5 — Distance Setting Increase
6 — Adaptive Cruise Control (ACC) On/Off
7 — Distance Setting Decrease
8 — CANC/Cancel
5

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288STARTING AND OPERATING
VEHICLE LOADING
Certification Label
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side
door or pillar.
This label contains the month and year of
manufacture, Gross Vehicle Weight Rating
(GVWR), Gross Axle Weight Rating (GAWR) front
and rear, and Vehicle Identification Number
(VIN). A Month-Day-Hour (MDH) number is
included on this label and indicates the Month,
Day and Hour of manufacture. The bar code
that appears on the bottom of the label is your
VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear axle
systems (GAWR). Total load must be limited so
GVWR and front and rear GAWR are not
exceeded.
Payload
The payload of a vehicle is defined as the
allowable load weight a truck can carry,
including the weight of the driver, all
passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on
the front and rear axles. The load must be
distributed in the cargo area so that the GAWR
of each axle is not exceeded.
Each axle GAWR is determined by the
components in the system with the lowest load
carrying capacity (axle, springs, tires or wheels).
Heavier axles or suspension components
sometimes specified by purchasers for
increased durability does not necessarily
increase the vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full
GAWR.
Curb Weight
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity
conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb
weight values are determined by weighing your
vehicle on a commercial scale before any
occupants or cargo are added.
Loading
The actual total weight and the weight of the
front and rear of your vehicle at the ground can
best be determined by weighing it when it is
loaded and ready for operation.
The entire vehicle should first be weighed on a
commercial scale to ensure that the GVWR has
not been exceeded. The weight on the front and
rear of the vehicle should then be determined

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294STARTING AND OPERATING
(Continued)
Make sure loading does not exceed GAWR of
front or rear axles.
GAWR is found on sticker in Driver’s Side
Door Jamb.
Trailer And Tongue Weight
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.
Weight Distribution

Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers. NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to
the “Tire And Loading Information” placard for
the maximum combined weight of occupants
and cargo for your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance” for
the proper maintenance intervals. When towing
a trailer, never exceed the GAWR or GCWR
ratings.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.

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SERVICING AND MAINTENANCE347
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, boot seals, tie rod ends, and
replace if necessary. X X X X
XX X
Inspect the brake linings, parking brake function. X X X XXX X
Inspect front accessory drive tensioner, idler pulley, and
replace if necessary. X
7

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378SERVICING AND MAINTENANCE
(Continued)
It is recommended to replace the two front tires
or two rear tires as a pair. Replacing just one tire
can seriously affect your vehicle’s handling. If
you ever replace a wheel, make sure that the
wheel’s specifications match those of the
original wheels.
It is recommended you contact an authorized
tire dealer or original equipment dealer with any
questions you may have on tire specifications or
capability. Failure to use equivalent
replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
Tire Types
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season
tires. All season tires can be identified by the M+S, M&S, M/S or MS designation on the tire
sidewall. Use all season tires only in sets of four;
failure to do so may adversely affect the safety
and handling of your vehicle.
Summer Or Three Season Tires — If Equipped
Summer tires provide traction in both wet and
dry conditions, and are not intended to be
driven in snow or on ice. If your vehicle is
equipped with Summer tires, be aware these
tires are not designed for Winter or cold driving
conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F
(5°C) or if roads are covered with ice or snow.
For more information, contact an authorized
dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for
your vehicle. Some combinations of unap
-
proved tires and wheels may change
suspension dimensions and performance
characteristics, resulting in changes to
steering, handling, and braking of your
vehicle. This can cause unpredictable
handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with
a smaller load index could result in tire
overloading and failure. You could lose
control and have a collision.
Failure to equip your vehicle with tires
having adequate speed capability can
result in sudden tire failure and loss of
vehicle control.
CAUTION!
Replacing original tires with tires of a
different size may result in false speedometer
and odometer readings.
WARNING! (Continued)
WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.

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382SERVICING AND MAINTENANCE
(Continued)
Dark Vapor Chrome, Black Satin Chrome, or
Low Gloss Clear Coat Wheels
Tire Chains (Traction Devices)
Use of traction devices require sufficient
tire-to-body clearance. Follow these
recommendations to guard against damage:
Traction device must be of proper size for the
tire, as recommended by the traction device
manufacturer.
Install on front tires only.
For a 235/65R17 or 235/60R18 tire, use of
a snow traction device with a maximum
projection of 9 mm beyond the tire profile is
recommended.
Tire Rotation Recommendations
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
CAUTION!
If your vehicle is equipped with these
specialty wheels, DO NOT USE wheel
cleaners, abrasives, or polishing compounds.
They will permanently damage this finish and
such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY
USING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that
is required to maintain this finish.
WARNING!
Using tires of different size and type (M+S,
Snow) between front and rear axles can
cause unpredictable handling. You could lose
control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires,
observe the following precautions:
Because of restricted traction device clear-
ance between tires and other suspension
components, it is important that only trac-
tion devices in good condition are used.
Broken devices can cause serious damage.
Stop the vehicle immediately if noise
occurs that could indicate device breakage.
Remove the damaged parts of the device
before further use.
Install device as tightly as possible and
then retighten after driving about ½ mile
(0.8 km).
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded
vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed
of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION! (Continued)

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