ESP CHRYSLER PACIFICA HYBRID 2020 Vehicle Warranty

RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECHNOLOGY
(EMT™), RUNONFLAT® (ROF) AND DUNLOP SELFSUPPORTING
TECHNOLOGY (DSST®) ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Brochure applies
only to the Original Equipment tires supplied with your vehicle. In order
for Goodyear Run-Flat (Extended Mobility Technology [EMT], RunOn-
Flat [ROF]) or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated within this Limited
Warranty, Goodyear or Dunlop Run-Flat tires must use specific parts,
such as a low tire pressure monitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-performance tire with a
remarkable feature: It can operate for limited distances with very low or
even no inflation pressure (refer to your Vehicle Owner ’s Manual for
these limitations). This is an important benefit, especially if inflation loss
occurs at a location where immediately stopping your vehicle could be
hazardous. TIRE PRESSURE MONITORING SYSTEM ALERT Refer to
your vehicle Owner ’s Manual for more information on what to do if the
tire pressure warning system activates.
WARNING!
If the tire pressure-monitoring system signals an alert, follow these
safety precautions to prevent a loss of vehicle control that could
result in serious personal injury or death:
•Slow your speed. Do not exceed 50 mph (80 kph).
• Avoid hard cornering, hard braking and severe handling maneu-
vers.
• Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure, your vehicle’s
handling capability is reduced, particularly during severe
maneuvers.
GOODYEAR DUNLOP TIRES
135

2. The tires have been rotated and inspected by a participating MI-CHELIN® tire retailer every 7,500 miles, and the attached Mounting
and Rotation Service Record has been fully completed and signed;
3. The completed Service Record form, Original Owner/Tire Installation Information form, and the Original Invoice are presented to a partici-
pating Michelin tire retailer at the time of adjustment claim; and
4. The tires have not become unserviceable due to a condition listed under.
MICHELIN
WHAT ISNOT COVERED
WHAT
YOU
MUST
DO
WHEN
MAKING
A
CLAIM
When
making

a
claim
under
the
terms
of
this
limited
warranty,
you
must
present

your
tire(s)
to
a
participating
Michelin
retailer.
The
vehicle
on

which
the
tires
were
used
must
be
available
for
inspection.
Michelin

tire
retailers
are
listed
in
the
yellow
pages
under
“Tire
Dealers-
Retail”.
Personal
identification
(i.e.
Driver’s
License,
Credit
Card,

etc.)
and
vehicle
registration
may
be
required.
Yo u
pay
service

charges
for
normal


vehicle
and
tire
maintenance.
CONDITIONS ANDEXCLUSIONS
This
limited
warranty
does
not
provide
compensation
for
loss
of
time,

loss
of
use
of
vehicle,
inconvenience
or
incidental
or
consequential

damages.
Ti re s
presented
for
claim
remain
the
property
of
the
consumer

and
Michelin
accepts
no
responsibility
for
loss
or
damage
to
tires
which

are
in
the
custody
or
control
of
a
Michelin
tire
retailer
for
the

purpose
of

inspection
for
warranty
adjustment.
In
the
event
of
a
disputed
claim,
the
consumer
must
make
the
tire

available
for
further
inspection.
Ti re s
accepted
for
claim
become
the
property
of
Michelin
North
America,

Inc.
No
Michelin
representative,
employee
or
retailer
has
the
authority
to

make
or
imply
any
representation,
promise
or

agreement,
which
in
any

way
varies
from
the
terms
of
this
warranty.
This
warranty
applies
only
in
the
United
States
and
Canada.
164

arbitration, upon election by either party, according to the formal dispute
resolution procedures then in effect of the National Arbitration Forum, or if
the National Arbitration Forum is no longer conducting such arbitrations, a
successor organization thereto or such other private arbitration service as you
and Michelin North America, Inc. shall mutually agree (the actual authority
involved, the “Arbitral Body”). The Arbitral Body shall decide the issues
submitted in accordance herewith, provided that all substantive questions of
law will be determined under the laws of the State in which you purchased
the product at issue. You agree that no claim subject to arbitration shall be
arbitrated as a class action, or on a class-wide or representative basis, or on
behalf of the general public, or on behalf of other persons that may be
similarly situated. You agree that you do not have the right to act as a private
attorney general, a class representative, or to participate as a member of a
class of claimants with any claim subject to arbitration. You further agree that
no claim subject to arbitration shall be heard by a jury and that any judgment
or award of the Arbitral Body will be final and not subject to judicial review.
All arbitrations will be conducted as document hearings. Each party shall
bear its own costs arising from and associated with the document hearing
with MICHELIN the exception of the arbitrator ’s fee which will be borne by
all parties in equal shares. If either party requests any procedures beyond a
document hearing, the requesting party will be responsible for all fees,
including filing and administrative fees, above and beyond the fees required
for document hearings. Any award of the arbitrator(s) may be entered as a
judgment and shall be enforceable in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information about arbitration may be obtained and
claims may be filed at any office of the National Arbitration Forum or at P.O.
Box 50191, Minneapolis, MN 55405.
TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact
damage, improper inflation, overloading or other conditions resulting
from use or misuse. Tire failures, such as a rapid air loss or a tread and
belt detachment, may increase risk of injury or death and/or property
damage. To reduce the risk of a tire failure, Michelin recommends you
thoroughly read and follow the recommendations in the Michelin
Owner ’s Manual, vehicle owner ’s manual, tire placard information, and
tire sidewall information regarding safety warnings, proper tire use and
maintenance.
MICHELIN166

For Example Only:
Gauge reading of hot tire:.............................................. 32 psi (220 kPa)
If recommended cold inflation pressure is: .................... 30 psi (205 kPa)
Desired gauge reading of hot tire 30 + 4 psi =.............34 psi (205 + 30 = 235 kPa)
Therefore: add 2 psi....................................................... (15 kPa)
Check cold pressure as soon as possible, preferably within 24 hours.
“Bleeding” air from hot tires could result in underinflation. Use an
accurate tire gauge to check pressures. Never allow children to inflate
or deflate tires.
FOR MICHELIN® PAX® SYSTEM TIRES/SELF-SUPPORTING ZERO
PRESSURE (ZP) TIRES CHECK INFLATION PRESSURES AS SOON
AS POSSIBLE FOLLOWING A LOW PRESSURE WARNING
The PAX® System requires a functioning, correctly calibrated on-board
vehicle tire pressure monitoring system (TPMS) to monitor the air
pressure and alert the driver when a low pressure event occurs. Be
certain to ensure that your vehicle’s Tire Pressure Monitoring System
(TPMS) is functioning and is correctly calibrated. Refer to your vehicle
owner ’s manual or your vehicle dealer.
Low pressure warning systems are designed to alert the driver to a low
air pressure situation in at least one tire on the vehicle. While your ZP
tires are designed to provide continued mobility in the event of an air
loss, the sooner you respond to a warning and take corrective action, the
greater the likelihood that the tire can be returned to service.
Always visually inspect your MICHELIN® PAX® System tire and
self-supporting tires and use a pressure gauge to check the air pressure
in all 4 tires following any low pressure warning. (Unless advised to do
otherwise by the manufacturer of your low pressure warning system.)
If the tire pressure is at or below 18 PSI, proceed to the nearest
Authorized PAX System Retailer for PAX tires or a participating Michelin
tire retailer for ZP tires (or a representative of your vehicle manufacturer
if advised to do so in your vehicle owner ’s manual) and have the tire
demounted and thoroughly inspected for possible internal damage.
If you are unable to see any damage to the tire, and the tire pressure is
more than 18 PSI, reinflate your tire to the proper air pressure. (See
instructions for checking pressures when tires are hot.) When tires
have cooled, check air pressure again. If any tire has lost more than
MICHELIN170

HIGH SPEED DRIVING CAN BE DANGEROUS
Correct inflation pressure is especially important.However, at high
speeds, even with the correct inflation pressure, a road hazard, for
example is more difficult to avoid and if contact is made, has a greater
chance of causing tire damage than at a lower speed. Moreover, driving
at high speed reduces the reaction time available to avoid accidents and
bring your vehicle to a safe stop. If you see any damage to a tire or
wheel, replace it with the spare at once and visit a participating
Michelin Tire Retailer.
Exceeding the maximum speeds shown on the following page for each
type of MICHELIN® tire will cause the tire to build up excessive heat
which can cause tire damage that could result in sudden tire destruction
and rapid air loss. Failure to control a vehicle when one or more tires
experience a sudden air loss can lead to an accident.
In any case, you should not exceed reasonable speeds as indicated by
the legal limits and driving conditions.
SPEED RATINGS
Speed Symbols are shown on the sidewall of some MICHELIN® tires.
The following table shows the maximum speed corresponding to the
symbol.
*Some V (or VR) rated tires may have a speed capacity greater than
149 mph (240 km/h). Consult your participating Michelin® tire retailer
for maximum speed rating if your vehicle capability exceeds this speed.
**Z (or ZR) rated tires are designed to use on cars with maximum speed
capabilities in excess of 149 mph (240 km/h).
(W and Y speed ratings are subcategories of Z).
Consult your Michelin tire retailer for maximum speed capabilities. For
PAX® System Tires consult an authorized PAX System Tire Retailer.
Although a tire may be speed-rated, we do not endorse the operation of
any vehicle in an unsafe or unlawful manner. Speed ratings are based on
laboratory tests which relate to performance on the road, but are not
applicable if tires are underinflated, overloaded, worn out, damaged,
altered, improperly repaired or retreaded.
MICHELIN
172

MICHELIN
Furthermore,
a
tire’s
speed
rating
does
not
imply
that
vehicles
can
be

safely
driven
at
the
maximum
speed
for
which
the
tire
is
rated,

particularly
under
adverse
road
and
weather
conditions
or
if
the
vehicle

has
unusual
characteristics.
Michelin®
highway
passenger
tires
that
do
not
have
a
speed
symbol
on

the
sidewall
have
a
maximum
speed
rating
of
105
mph
(170
kph).
Light

truck
highway
tires
that


do
not
have
a
speed
symbol
on
the
sidewall
of

the
tire
have
a
maximum
speed
rating
of
87
mph
(140
kph).
MICHELIN®

tires
that
do
not
have
a
speed
symbol
on
the

sidewall
or
tires
with
Q
symbols
have
a
speed
rating
of
100
mph

(160
km/h).

tires
with
a
speed
symbol
have
a
maximum
speed

rating
in
accordance
with
the
symbol.
The
speed
and
other
ratings
of
retreaded
tires
ar

e
assigned
by
the

retreader
and
replace
the
original
manufacturer ’s
ratings.
IMPORTANT:
In
order
to
maintain
the
speed
capability
of
the
vehicle,

replacement
tires
must
have


speed
ratings
equal
to
or
higher
than
those

fitted
as
original
equipment
(as
indicated
on
the
vehicle
tire
placard
or

owner ’s
manual).
If
tires
with
lower
speed
ratings
are
fitted,
the
vehicle’s

handling
may
be
affected
and
the
speed
capability
of
the
vehicle
will
be

lowered
to
the
maximum
speed


capability
of
the
replacement
tires
as

indicated
in
the
following
table.
REMEMBER...High
speed
driving
can
be
dangerous
and
may
damage

your
tires.
AND...When
driving
at
highway
speeds,
correct
inflation
pressure
is

especially
important.
173

checked
immediately.
Ti re s
which
have
been
run
underinflated
will
show

more
wear
on
the
shoulders
than
in
the
center
of
the
tread.
TIRE MIXING
MICHELIN®
tires
are
radial
tires
and
for
best
performance
it
is
recom-
mended
that
the
same
size
and
type
of
tire
be
used
on
all
four
wheel

positions.
Before
mixing
tires
of
different
types
in
any
configuration
on

any
vehicle,
be
sure
to
check
the
vehicle
manufacturer ’s
owner‘s
manual

for
its
recommendations.
It
is
especially
important
to
check
the
vehicle
manufacturer ’s
owner’s



manual
when
mixing,
matching,
or
replacing
tires
on
4-wheel
drive

vehicles,
as
this
may
require
special
precautions.
MICHELIN
DOES
NOT
RECOMMEND
MIXING
PAX®
SYSTEM
TIRES

WITH
NON-PAX
TIRES
/
SELF-SUPPORTING
ZERO
PRESSURE
(ZP)

TIRES
WITH
NON-ZP
TIRES
OTHER
THAN
THE
TEMPORARY
USE

OF
THE
SPARE
IF
THE
VEHICLE
IS


SO
EQUIPPED.
:,17(5 DRIVING
Ti re s
which
meet
the
Rubber
Manufactures
Association
(RMA)
definition

of
snow
tires
are
marked
M/S,
or
M&S.
On
such
tires,
this
designation
is

molded
into
the
sidewall.
Tires
without
this
notation
are
not
recom-
mended
or

driving.
While
All-Season
tires
are
designed
to
provide
reliable

performance
in
some

conditions,
the
use
of
four

(4)

tires
is
recommended
for
optimal
performance.

Tires
designate
for
use
in
severe

conditions
are

marked
on
at
leas
one
sidewall
with
the
letter
“M”
TIRE ROTATION AND REPLACEMENT
To obtain maximum tire wear, it may be necessary to rotate your tires.
Refer to your vehicle owner ’s manual for instructions on tire rotation. If
you do not have an owner‘s manual for your vehicle, Michelin recom-
mends rotating your tires every 6,000 to 8,000 miles (10,000 to 12,000 km).
Monthly inspection for tire wear is recommended. Your tires should be
rotated at the first sign of irregular wear, even if it occurs before 6,000
miles (10,000 km). This is true for all vehicles.
MICHELIN
177

After the 100% replacement term expires and the tire is still within 72
months from date of manufacture, the amount of credit will be deter-
mined by the percentage of original tread depth remaining on the tire.
Under all circumstances, the cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by the
consumer.
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by NEXEN TIRE are assigned a mileage
warranty that protects the consumer against premature tread wear. If a
tire reaches the end of its “usable tread life” before the stated mileage
warranty, the consumer will be issued a replacement Nexen tire on a pro
rata basis, which means the consumer will be responsible for a percent-
age of the replacement cost. In order to maintain tread wear warranty, all
tires must be rotated at least every 5,000-6,000 miles (8,000-10,000 km).
Under all circumstances, the cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by the
consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
•Ride complaints after the first 2/32 of tread wear or replacement of 3
or more tires from the same vehicle will not be accepted.
• Road hazard damage such as cuts, snags, punctures or tire repair,
bruises, impact breaks, etc. (Check Road Hazard Replacement Pro-
gram for patterns that are covered against this type of damage).
• Premature or irregular wear due to vehicle mechanical deficiencies or
failure to rotate the tires at recommended intervals.
• Tires on any vehicle registered and normally operated outside the
United States.
• Damage from incorrect mounting or dismounting of the tire, incorrect
application, water or other material trapped inside the tire during
mounting or failure to balance the tires.
• Damage from over or under inflation, overloading, fire, theft, and
defective vehicle mechanical conditions.
• Racing, off road use and misapplications of tire to vehicle.
• Ozone or weather cracking on tires after 48 months from the date of
manufacture or other abuse, misuse, tire alteration, run flat.
NEXEN TIRE
188

WHAT IS NOT COVERED UNDER THE ROAD HAZARD
REPLACEMENT PROGRAM
•A tire that is damaged due to vandalism.
• A tire that is damaged due to an accident.
• A tire that is repairable under Rubber Manufacturers Association
(RMA) standards.
• A tire that has failed due to commercial use.
• A tire that is damaged or failed due to racing or off road use.
• A tire that is damaged due to use of snow chains or studs.
• A tire that is damaged or failed due to irregular wear caused by
mechanical issues.
• Original equipment tires on new vehicle.
• Tires transferred from the vehicle that they were originally installed.
CONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard Replace-
ment Program, the consumer is responsible for the following:
•Any claims must be presented to an authorized NEXEN TIRE dealer.
• Submit or present a copy of the original purchase receipt with
documented automobile mileage at time of tire installation and of tire
dismounting.
• Submit a tire rotation record showing that all tires have been rotated at
least every 5,000-6,000 miles (8,000-10,000 km). Tire rotation record is
not necessary for Mileage claims when tire is within 2/32” difference
of remaining tread depth as measured from shoulder to shoulder on
the claim tire, and compared to the remaining tread depth of the
opposite front/rear or left/right tire.
• Complete and sign the NEXEN TIRE Claim Adjustment form provided
by the dealer, keep a copy for your records and leave the tire with the
dealer for warranty processing.
NEXEN TIRE
190

Speed Symbol: an alphabetic code indicating the maximum speed at
which the tire can carry a load corresponding to its Load Index under
specified service conditions.
SPEED SYMBOLMAXIMUM SPEED
KM/H MPH
L 120 74
M 130 80
N 140 86
P 150 93
Q 160 99
R 170 105
S 180 112
T 190 118
U 200 124
H 210 130
V 240 149
W 270 168
*ZR Y300 186
(Y) ABOVE 300 ABOVE 186
*For tires having a maximum speed capability above 149 mph, a “ZR”
may appear in the size designation; above 186 mph, a “ZR” must appear
in the size designation, including a ”Y” speed symbol in brackets.
Other Markings:
P-As part of the tire size designation (e.g., P205/65R15), is used to
indicate the tires intended for service on passenger cars.
LT -As part of the tire size designation (e.g. LT235/75R15), is used to
indicate the tires are intended for service on light truck vehicles.
M&S - Letters used to indicate a tire suitable for Mud and Snow and/or
All Season usage.
XL - As part of the size designation (e.g. P235/75R16 XL), is used to
indicate the tire can carry more load as the maximum inflation pressure
and load are greater than a standard load version. (Also could be called
REINFORCED).
PIRELLI TIRES
207