wheel CHRYSLER PACIFICA HYBRID 2023 Workshop Manual

SAFETY217
Rollover Events
Side Air Bags and seat belt pretensioners are designed to
activate in certain rollover events. The Occupant Restraint
Controller (ORC) determines whether deployment in a
particular rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by itself is
not a good indicator of whether or not Side Air Bags and
seat belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners will not
deploy in all rollover events. The rollover sensing system
determines if a rollover event may be in progress and
whether deployment is appropriate. In the event the
vehicle experiences a rollover or near rollover event, and
deployment is appropriate, the rollover sensing system will
deploy the side air bags and seat belt pretensioners on
both sides of the vehicle.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain rollover or side impact events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors the
internal circuits and interconnecting wiring associated
with electrical Air Bag System Components listed below:
Occupant Restraint Controller (ORC)
 Air Bag Warning Light
 Steering Wheel and Column
 Instrument Panel 
Knee Impact Bolsters
 Driver and Front Passenger Air Bags
 Seat Belt Buckle Switch
 Supplemental Side Air Bags
 Supplemental Knee Air Bags
 Front and Side Impact Sensors
 Seat Belt Pretensioners
 Seat Track Position Sensors
 Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate immediately
after deployment.
NOTE:Front and/or side air bags will not deploy in all collisions.
This does not mean something is wrong with the air bag
system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately. 
As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:
 Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
 After any collision, the vehicle should be taken to an
authorized dealer immediately.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
6

23_RUP_OM_EN_USC_t.book Page 217

218SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped).
 Cut off battery power to the electric motor (if equipped).
 Flash hazard lights as long as the battery has power.
 Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System.
 Unlock the power door locks.
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
 Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door 
Cut off battery power to the:
 Engine
 Electric Motor (if equipped)
 Electric power steering
 Brake booster
 Electric park brake
 Automatic transmission gear selector
 Horn
 Front wiper
 Headlight washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement” for
additional information.
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must be
towed to an authorized dealer to be inspected and to have
the Enhanced Accident Response System reset.
Maintaining Your Air Bag System
WARNING!
 Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do
not modify the components or wiring, including
adding any kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger side of
the instrument panel. Do not modify the front fascia/
bumper, vehicle body structure, or add aftermarket
side steps or running boards.

23_RUP_OM_EN_USC_t.book Page 218

236
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located in the
lower center area of the instrument panel.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers may
wear down your battery.
SOS AND ASSIST MIRROR — IF EQUIPPED

SOS And ASSIST Mirror

If equipped, the rearview mirror contains an SOS and
ASSIST button.
NOTE:

Your vehicle may be transmitting data as authorized by
the subscriber Úpage 312.
 The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

23_RUP_OM_EN_USC_t.book Page 236

IN CASE OF EMERGENCY237
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and ASSIST
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
7

23_RUP_OM_EN_USC_t.book Page 237

238IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The Rearview Mirror light located between the SOS and
ASSIST buttons will continuously be illuminated red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle is being driven
and its location. Additional fees may apply for roadside
assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

23_RUP_OM_EN_USC_t.book Page 238

IN CASE OF EMERGENCY239
Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care – Total support for Radio,
Phone and NAV issues.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Place the ignition in OFF mode.
6. Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the
driver’s front wheel is being changed, block the
passenger’s rear wheel.
Wheel Blocked Example

NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
 Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
 Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
 The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
7

23_RUP_OM_EN_USC_t.book Page 239

IN CASE OF EMERGENCY241

Jack Warning Label

Detailed information about the inflatable spare tire, its
use, and operation Úpage 295.

Extending The Wrench

1. Loosen (but do not remove) the wheel lug nuts by
turning them to the left, one turn while the wheel is
still on the ground.

2. There are two jack engagement locations on each side of the vehicle body. These locations are on the
sill flange of the vehicle body.
NOTE:Placement for the front and rear jacking locations are
critical. See the following images for proper jacking loca -
tions.

Jacking Locations
Front Lifting Point

 Apply the parking brake firmly and set the transmis -
sion in PARK.
 Block the wheel diagonally opposite the wheel to be
raised.
 Do not let any passenger sit in the vehicle when it is
on a jack.
 Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
 Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
 If working on or near a roadway, be extremely careful
of motor traffic.
WARNING!CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
7

23_RUP_OM_EN_USC_t.book Page 241

242IN CASE OF EMERGENCY

Front Jack Location
Rear Lifting Point Rear Jacking Location

3. Place the wrench on the jack screw and turn
clockwise until the jack head is properly engaged in
the described location. Do not raise the vehicle until
you are sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise using the swivel wrench. Raise the vehicle only until
the tire just clears the surface and enough clearance
is obtained to install the compact spare tire.
Minimum tire lift provides maximum stability.
5. Remove the wheel lug nuts. For vehicles with wheel covers, remove the cover from the wheel by hand. Do
not pry the wheel cover off. Then pull the wheel off the
hub.
6. Install the inflatable spare on the vehicle, located in the rear cargo area of the vehicle.
WARNING!
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You could
be crushed. Never get any part of your body under a
vehicle that is on a jack. If you need to get under a
raised vehicle, take it to a service center where it can
be raised on a lift.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel nuts fully until the vehicle has
been lowered. Failure to follow this warning may result
in serious injury.

23_RUP_OM_EN_USC_t.book Page 242

IN CASE OF EMERGENCY243

Mounting Inflatable Spare Tire

NOTE:
Do not install the wheel cover on the inflatable spare tire.
7. Leave the vehicle on the jack and start inflating the inflatable spare after the tire has been mounted to
the vehicle. Secure the wheel to the hub by tightening
the nuts with the wrench. After inflation, once the
vehicle is lowered you will have a second opportunity
to torque the lug nuts
Úpage 303. 8. Inflate the tire to the prescribed pressure 60 psi
(4.2 Bar) using the Portable Air Compressor
Úpage 244 or Tire Service Kit if equipped Úpage 245.
9. Lower the vehicle once the inflatable Spare has reached its pressure and the compressor-hose has
been removed from the tire valve.
10. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased
leverage. Tighten the lug nuts in a star pattern until
each nut has been tightened twice
Úpage 303. If in
doubt about the correct tightness, have them
checked with a torque wrench by an authorized
dealer or at a service station.
11. Lower the jack to its fully-closed position.
12. Place the deflated (flat) tire and foam tray cover assembly in the rear cargo area. Do not stow the
deflated tire in the inflatable spare tire location. Have
the full-sized tire repaired or replaced, as soon as
possible. 13. Stow the jack back in the stowage compartment and
place the access panel back. The stud of the storage
area must be threaded through the lower part of the
jack. Then turn the Jack Screw clockwise to secure it
in place.
NOTE:Stow the foam tray and components in the cargo area.

Storing The Jack

CAUTION!
Be sure to mount the inflatable spare tire with the valve
stem facing outward. The vehicle could be damaged if
the inflatable spare tire is mounted incorrectly.
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.
1 — Jack Screw
2 — Jack
3 — Stud7

23_RUP_OM_EN_USC_t.book Page 243

244IN CASE OF EMERGENCY
ROAD TIRE INSTALLATION
Vehicles Equipped With Wheel Covers

1. Mount the road tire on the axle.

2. To ease the installation process for steel wheels with
wheel covers, install two lug nuts on the mounting
studs which are on each side of the valve stem. Install
the lug nuts with the cone shaped end of the nut
toward the wheel. Lightly tighten the lug nuts.

Tire And Wheel Cover Or Center Cap

3. Align the valve notch in the wheel cover with the valve stem on the wheel. Install the cover by hand,
snapping the cover over the two lug nuts. Do not use
a hammer or excessive force to install the cover.
4. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel. Lightly tighten all the
lug nuts until the wheel sits flush onto the hub and
there is no play. The nuts will have to be fully
tightened once the vehicle is lowered. Tightening an
improperly seated wheel under vehicle load can
damage the threads, cause vibration, and undermine
safety.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased
leverage. Tighten the lug nuts in a star pattern until
each nut has been tightened twice
Úpage 303. If in
doubt about the correct tightness, have them
checked with a torque wrench by an authorized
dealer or at a service station.
7. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are
properly seated against the wheel.
PORTABLE AIR COMPRESSOR —
I
F EQUIPPED
Your vehicle may be equipped with a Portable Air
Compressor. Use the Portable Air Compressor located in
the side compartment of the cargo area to inflate the
inflatable tire to 60 psi (4.2 Bar).

Portable Air Compressor

1 — Valve Stem
2 — Valve Notch
3 — Road Tire
4 — Wheel Cover
5 — Wheel Lug Nut
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel nuts fully until the vehicle has
been lowered. Failure to follow this warning may result
in serious injury.
1 — Power Plug
2 — Deflation Button
3 — Pressure Gauge
4 — Power Button
5 — Air Hose

23_RUP_OM_EN_USC_t.book Page 244