air condition CHRYSLER TOWN AND COUNTRY 2003 4.G Warranty Booklet
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OTHER THINGS YOU SHOULD KNOW
OTHER THINGS YOU SHOULD KNOW
OPTIONAL SERVICE CONTRACT
DaimlerChrysler Canada has a service contract specially designed for most new vehicles, to cover repair costs beyond your vehicleÕswarranty. Protection is available for almost every operating part ofyour vehicle, and at reasonable cost.
DaimlerChrysler Canada stands fully behind its service
contracts. Be sure that the contract you buy is a genuineDaimlerChrysler service contract. We are notresponsible for
other companiesÕ contracts. See page 24 for details on available Service Contracts. A PPEARANCE ITEMS
Defects or damage to sheet metal, paint, trim and other appearance items are normally found and corrected during new-vehicleinspection. For your protection, if you find any such defect ordamage, you should tell your Selling Dealer immediately, because ifthe problem worsens due to use and exposure, repairs will not becovered by any warranty. P
RODUCTION CHANGES
DaimlerChrysler Canada and its dealers reserve the right to make changes in vehicles built and/or sold at any time without incurringany obligations to make the same or similar changes on vehicleswhich were built and/or sold previously. E XCHANGE PAR TS
To reduce the amount of time your vehicle is out of service due to repairs, DaimlerChrysler may offer exchange service on some parts. Mopar or Autopar ¨brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meetDaimlerChrysler standards and are warranted the same as newparts. Examples of parts that may be serviced by exchange includeengines, transmissions, instrument clusters, radios, tape and CDplayers, speedometers and various electronic modules.
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17
OTHER THINGS YOU SHOULD KNOW
RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the capture, purification and reuse of automotive refrigerantgases. As a result, any repairs to the sealed portion of your airconditioning system, if so equipped, may involve the installation ofpurified reclaimed refrigerant. C ASSETTE TAPES ANDCDS
There are some things you should know about cassette tapes and non-commercial CDs. Labels applied to tape cassettes and home-recorded CDs may curl, buckle or peel off. Thiscan result in ejection failure, and repairs required to remove aÒstuckÓ CD or cassette are not covered by warranty. In addition,some home-recorded CDs of the CD-R and CD-RW formats may notbe compatible with automotive CD players and may skip or produceerror messages. If you encounter this, check your CD player byusing a commercial CD which is known to be playable. If a CD isnot compatible with the player, replacing or servicing the playerwill not solve the problem.
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ROADSIDE ASSISTANCE
¥ FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered. ¥ OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle willbe towed to the nearest re-fueling centre. In these instances, the costof fuel purchased will be your responsibility. Please read ÒAbout Roadside AssistanceÓ (page 22) because there are some limitations that may affect the service available to you. T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program, call this toll-free number anytime, from any location in Canada orthe United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as aDaimlerChrysler vehicle owner and be ready to provide:
oYour Vehicle Identification Number
o Your licence plate number
o Your odometer reading (kilometres)
o The location of your vehicle and the phone number where you can be reached.oType of service needed (tow, flat tire, battery boost, etc.)
Note: ¥ In severe weather, some delays may be expected.
¥ You will have to personally authorize the service provided by the tow company.
¥ If your vehicle is towed to a dealership, you are responsiblefor contacting the dealership to authorize the service.
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 7 yearsor 115,000 kilometres, whichever occurs first. If you call the toll-free
number for assistance after the Program expires, you will have topay for the service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs afterthe Program expires, towing (only) will be provided on areimbursement basis. Call the toll-free number and service will bedispatched, but you will have to pay for the tow. For reimbursementconsideration, see your authorized dealer for further details. *See page 10.
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ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is abuse of the services or requests for service become unreasonable ortoo frequent.
The Program may be amended or cancelled at any time
without refund. I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a DaimlerChrysler Canada dealership,we reserve the right to engage a nearby non-DaimlerChrysler servicefacility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing dealership, transportation by rail or water may benecessary. The Program will cover a tow to the dock or rail terminaland also to the dealership at the end of the trip, but specialtransportation by rail or water must be arranged for and paid by you. We will reimburse you for special transportation costs, up to$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program, you may claim reimbursement under the followingconditions: ¥ You must have called the toll-free number first for assistance.
¥ Towing claims must be accompanied by the original detailedrepair bill and towing invoice.
¥ Reimbursement will be limited to the local Roadside Assistancecontractor rates, to a maximum of $100 per incident, unlessotherwise noted.
¥ Only original receipts, bills and/or charge card copies submitted byyou will be accepted for consideration for reimbursement.Originals will be returned upon request.
¥ Mail your claims to: DaimlerChrysler Canada Roadside Assistance248 Pall Mall, P.O. Box 5845London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claimpresented for payment later than 30 days from the date the servicewas performed, or if service was provided by an unlicensed garageor individual.
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24As complete as our new warranty is, it may not give you total protection for your ownership period, nor does it provide theregular maintenance which is required to keep your new vehicleat its optimal operating condition. If you lease a vehicle, youshould be aware of your obligation to maintain and repair the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicleÕs factory warranty from the day of delivery and provide mechanical coverage on most major components
when your
factory warranty expires. There are 3 types of plans available forpurchase to suit most needs and the average length of ownership. Subject to limitations. Details available at your selling dealer.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS
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1.
POWER TRAIN PLANS
Plan 737 complements the powertrain factory warranty by eliminating the deductible and providing a car rental allowance.Plan 738 provides additional distance coverage. Major components covered are: ¥ engine ¥ transmission ¥ front-wheel drive ¥ rear-wheel drive¥ four-wheel drive (4x4) ¥ all-wheel-drive vehicles Maximum terms available on new vehicles registered in Canada only.
P LAN CODE TERM DEDUCTIBLE
Plan 737 7 years or 115,000 km* $0
Plan 7387 years or 160,000 km* $0
*Whichever comes first. Measured from the warranty start date (the original in-service date of the vehicle) and from zero metrage.
NOTE: Purchase price of contract plans varies. See dealer for further details. 2.
ÒG OLD Ó PLAN S
Each plan provides full mechanical repair protection to non-powertrain (Gold) components. Plans 705, 706 and 708 also provide fullmechanical protection against powertrain component repairs beyondyour vehicleÕs 7-year or 115,000-kilometre powertrain warrantycoverage. Contracts are available with or without a deductible. Major components covered are: ¥ steering ¥ air conditioning ¥ engine cooling and fuel ¥ frontsuspension ¥ rear suspension ¥ electrical ¥ hydraulic brakecomponents ¥ anti-lock brakes Maximum terms available on new vehicles registered in Canada only.
P LAN CODE TERM DEDUCTIBLE
Plan 702 3 years or 80,000 km* $0
Plan 7034 years or 100,000 km* $0
Plan 7045 years or 100,000 km* $0
Plan 7055 years or 120,000 km* $0
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
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MAINTENANCE Scheduled maintenance must be completed to provide the best vehicle
performance and reliability . The limited warranties in the warranty booklet DO NOT COVER repairs
required due to improper maintenance. W e strongly suggest you keep track of scheduled maintenance and
keep receipts or other documents. Use only recommended Mopar lubricants and genuine Mopar parts.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICA TED, FOLLOW THE INTERVAL
THA T OCCURS FIRST .
AT EACH STOP FOR FUEL
¥ Check the engine oil level about 5 minutes after
a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground willimprove the accuracy of the oil level reading.
Add oil only when the level is at or below the
ADD or MIN mark.
¥ Check the windshield washer solvent and add if required.
ONCE A MONTH
¥ Check the tire pressure and look for unusualwear or damage.
¥ Inspect the battery and clean and tighten theterminals as required.
¥ Check the fluid levels of coolant reservoir , brake
master cylinder , power steering and transmission
and add as needed.
¥ Check all the lights and all other electrical itemsfor correct operation.
¥ Inspect the CV joints, steering, and suspensioncomponents.
¥ Check rubber seals on each side of the radiatorfor proper fit (Neon, Sebring, Sebring Convertible,Concorde, 300M and Intrepid only).
¥ Check and clean wiper blades. Replace if required.
VISUAL INSPECTIONS Ð
INSPECT FOR SIGNS OF COMPONENT
DETERIORA TION AND PHYSICAL DAMAGE.
There are two maintenance schedules contained in your OwnerÕ s Manual. Schedule
ÒAÓ lists the scheduled maintenance to beperformed under normal operating conditions.Schedule ÒBÓ is for vehicles that are operatedunder one or more of the following conditions:day or night temperatures are below 0 ¡C; stop
and go driving; extensive engine idling; drivingin dusty conditions; short trips of less than 16.2 km; more than 50% of your driving is atsustained high speeds during hot weather ,
above 32 ¡C; trailer towing; taxi, police, or delivery service (commercial service); off-roador desert driving; if equipped for and operatingwith E-85 (ethanol) fuel. Schedule ÒBÓ bestdescribes operating conditions in Canada and isthe recommended service schedule. For yourconvenience, the scheduled maintenanceintervals outlined in this booklet follow theSevere Service Schedule as described in yourOwnerÕ
s Manual.
The performance of all scheduled service workis required to maintain your vehicle in goodoperating condition and to keep your warrantyvalid throughout the warranty period. Thespecified services are available at yourauthorized Chrysler , Dodge or Jeep
¨dealer
.
DaimlerChrysler Canada Inc. reserves theright to deny warranty coverage if the vehiclehas not been properly maintained.
INTRODUCTION
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5000 km
Maint enance Service
Sc hedule ÒBÓ
Odometer Reading
Date
Dealer copy.
Remove and attach to Repair Order 26-92-01-01 3N.
Maint enance Service Sc hedule ÒBÓ
50 00 km
l Change engine oil and engine oil filter (or every 3 months).
l Inspect and lubricate as required all steering and suspension components.
l Inspect the engine air cleaner filter and replace if necessary (Sebring, Sebring Convertible only).
l Inspect the engine air cleaner filter and replace if necessary (Minivan, Concorde,Intrepid and 300M only).
INSPECT THE FOLLOWING: l Inspect the brake hoses.
l Check the automatic transaxle fluid level.
l Check the manual transaxle fluid level and fill plug condition.
l Check the coolant level, hoses and clamps.
l Inspect the exhaust system.
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Maintenance Service Sc hedule ÒBÓ
50 00 km
Odometer Reading
Date
Repair Order No.
DAIMLER CHR YSLER
D EALER STAMP
Signature of authorized DaimlerChrysler Canada dealer
l Change engine oil and engine oil filter (or every 3 months).
l Inspect and lubricate as required all steering and suspension components.
l Inspect the engine air cleaner filter and replace ifnecessary (Sebring, Sebring Convertible only).
l Inspect the engine air cleaner filter and replace ifnecessary (Minivan, Concorde, Intrepid and 300M only).
INSPECT THE FOLLOWING: l Inspect the brake hoses.
l Check the automatic transaxle fluid level.
l Check the manual transaxle fluid level and fill plug condition.
l Check the coolant level, hoses and clamps.
l Inspect the exhaust system.
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Maintenance Service
Sc hedule ÒBÓ
Odometer Reading
Date
10,0 00 km
Dealer copy.
Remove and attach to Repair Order 26-92-02-01 3N.
Maint enance Service Sc hedule ÒBÓ
1 0,0 00 km
l Change engine oil and engine oil filter (or every 3 months).
l Inspect and lubricate as required all steering and suspension components.
l Inspect the engine air cleaner filter and replace if necessary (Sebring, Sebring Convertible only).
l Inspect the engine air cleaner filter and replace if necessary (Minivan, Concorde,Intrepid and 300M only).
l Tires Ð Rotate and check tire pressure.
INSPECT THE FOLLOWING: l Inspect the brake hoses.
l Check the automatic transaxle fluid level.
l Check the manual transaxle fluid level and fill plug condition.
l Check the coolant level, hoses and clamps.
l Inspect the exhaust system.
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