service CHRYSLER TOWN AND COUNTRY 2011 5.G User Guide

SUPPLEMENTAL RESTRAINT SYSTEM (SRS) — AIR BAGS• This vehicle has Advanced Front Air Bags for both the driver and right front passenger as asupplement to the seat belt restraint system. The Advanced Front Air Bags will not deploy in
every type of collision.
• Advanced Front Air Bags are designed to provide additional protection by supplementing the seat belts in certain frontal collisions depending on the severity and type of collision. Advanced
Front Air Bags are not expected to reduce the risk of injury in rear, side, or rollover collisions.
• This vehicle is equipped with Supplemental Side Air Bag Inflatable Curtains to protect the driver, front and rear passengers sitting next to a window.
• This vehicle is equipped with Supplemental Seat-Mounted Side Air Bags to provide enhanced protection to help protect an occupant during a side impact.
• If the Air Bag Warning Light
is not on during starting, stays on, or turns on while driving,
have the vehicle serviced by an authorized service center immediately.
• Refer to the Owner's Manual on the DVD for further details regarding the Supplemental Restraint System (SRS).
WARNING!
• Relying on the air bags alone could lead to more severe injuries in a collision. The airbags work with your seat belt to restrain you properly. In some collisions, the air bags
won't deploy at all. Always wear your seat belts even though you have air bags.
• Being too close to the steering wheel or instrument panel during Advanced Front Air Bag deployment could cause serious injury, including death. Air bags need room to inflate. Sit
back, comfortably extending your arms to reach the steering wheel or instrument panel.
• Supplemental Side Air Bag Inflatable Curtains and Supplemental Seat-Mounted Side Air Bags need room to inflate. Do not lean against the door or window. Sit upright in the
center of the seat.
• Being too close to the Supplemental Side Air Bag Inflatable Curtain and/or Seat-Mounted Side Air Bag during deployment could cause you to be severely injured or
killed.
• Do not drive your vehicle after the air bags have deployed. If you are involved in another
collision, the air bags will not be in place to protect you.
• After any collision, the vehicle should be taken to an authorized dealer immediately.
CHILD RESTRAINTS
• Children 12 years and under should ride properly buckled up in a rear seat, if available.According to crash statistics, children are safer when properly restrained in the rear seats rather
than in the front.
• Every state in the United States and all Canadian provinces require that small children ride in proper restraint systems. This is the law, and you can be prosecuted for ignoring it. GETTING STARTED
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24-HOUR TOWING ASSISTANCE• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If you feelyou are in an “unsafe situation”, please let us know. With your consent, we will contact local
police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Indicator Light
• If this indicator light flashes during acceleration, apply as little throttle as possible. While driving, ease up on the accelerator. Adapt your speed and driving to the prevailing road
conditions. To improve the vehicle's traction when starting off in deep snow, sand or gravel, it
may be desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when cold and inflatedto the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or
tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation
pressure for those tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST
THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE
VEHICLE PLACARD OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE
DRIVER'S DOOR. NOTE: AFTER INFLATION, THE VEHICLE MAY NEED TO BE
DRIVEN FOR 20 MINUTES BEFORE THE FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pressure telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the telltale will flash for approximately
one minute and then remain continuously illuminated. This sequence will continue each time
the vehicle is restarted as long as the malfunction exists. WHAT TO DO IN EMERGENCIES
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• When the malfunction indicator is illuminated, the system may not be able to detect or signallow tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including
the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle, to ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels. TPMS
pressures and warning have been established for the tire size equipped on your vehicle.
Undesirable system operation or sensor damage may result when using replacement
equipment that is not of the same size, type, and/or style. Aftermarket wheels can cause
sensor damage. Do not use tire sealant from a can, or balance beads if your vehicle is
equipped with a TPMS, as damage to the sensors may result.
- Engine Temperature Warning Light
• This light warns of an overheated engine condition.
• If the light turns on or flashes continuously while driving, safely pull over and stop the vehicle. Ifthe A/C system is on, turn it off. Also, shift the transmission into NEUTRAL and idle the
vehicle. If the temperature reading does not return to normal, turn the engine off immediately
and call for service.
• We recommend that you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
WARNING!
A hot engine cooling system is dangerous. You or others could be badly burned by steam
or boiling coolant. You may want to call an authorized service center for service if your
vehicle overheats.
BRAKE- Brake Warning Light
• The Brake Warning light illuminates when there is either a system malfunction or the parkingbrake is applied. If the light is on and the parking brake is not applied, it indicates a possible
brake hydraulic malfunction, brake booster problem or an Anti-Lock Brake System problem.
• We recommend you drive to the nearest service center and have the vehicle serviced immediately.
WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake system may
have failed. It will take longer to stop the vehicle. You could have a collision. Have the
vehicle checked immediately.
WHAT TO DO IN EMERGENCIES
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- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., may illuminate theMIL after engine start. The vehicle should be serviced if the light stays on through several
typical driving cycles. In most situations, the vehicle will drive normally and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We recommend you do not
operate the vehicle. Have the vehicle serviced immediately.
- Electronic Stability Control (ESC) Indicator Light/Brake Assist System (BAS) Warning
Light
• If the ESC/BAS warning light comes on continuously with the engine running, a malfunction has been detected.
• If this light remains on after several ignition cy cles, and the vehicle has been driven several miles
(kilometers) at speeds greater than 30 mph (48 km/h), we recommend you drive to the nearest
service center and have the vehicle serviced immediately.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging system light remains on, it means that the vehicle is experiencing a problem with the charging system.
• We recommend you do not continue driving if the charging system light is on. Have the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop the vehicleand shut off the engine as soon as possible. A chime will sound for four minutes when this light
turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, we recommend you driveto the nearest service center and have the vehicle serviced immediately.
- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC) system.
• If a problem is detected, the light will come on while the engine is running. Cycle the ignitionwhen the vehicle has completely stopped and the shift lever is placed in the PARK position; the
light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be drivable; however, see an authorized service center immediately. If the light is flashing when the engine is running,
immediate service is required and you may experience reduced performance, an
elevated/rough idle or engine stall and your vehicle may require towing. WHAT TO DO IN EMERGENCIES
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- Air Bag Warning Light
• If the light is not on during starting, stays on, or turns on while driving, have the vehicle servicedby an authorized service center immediately.
Fuel Cap/Loose Gas Cap Message
• If a “gas cap” message (shown as gASCAP) appears, tighten the gas cap until a “clicking” soundis heard.
• Press the odometer reset button to turn the message off.
• If the message continues to appear for more than three days after tightening the gas cap, see your authorized service center.
Oil Change Indicator
Message
• If an “oil change” message (shown as CHAngE OIL) appears and a single chime sounds, it is time for your next required oil change.
Resetting The Light After Servicing
• Turn the ignition switch to the ON/RUN position (do not start engine).
• Fully depress the accelerator pedal three times within 10 seconds.
• Turn the ignition switch to the OFF/LOCK position.
IF YOUR ENGINE OVERHEATS • In any of the following situations, you can reduce the potential for overheating by taking theappropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in NEUTRAL, but do not increase engine idle speed.
NOTE: There are steps that you can take to slow down an impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine cooling system and turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to high. This allows the heater core to act as a supplement to the radiator and aids
in removing heat from the engine cooling system.
CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature gauge
reads 240°F (116 °C) or greater pull over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into the normal range 200–230°F
(93–110°C). If the pointer remains at 240°F (116°C) or greater and you hear a chime, turn
the engine off immediately and call for service.
WHAT TO DO IN EMERGENCIES
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NOTE:In some situations the jack may need
to be placed on its side in order to be pushed
under the vehicle. Return the jack to its correct
orientation once it is under the vehicle.
3. Place the wrench on the jack screw and turn to the right until the jack head is properly
engaged in the described location. Do not
raise the vehicle until you are sure the jack
is securely engaged.
4. Raise the vehicle by turning the jack screw to the right, using the swivel wrench. Raise
the vehicle only until the tire just clears the
surface and enough clearance is obtained to
install the spare tire. Minimum tire lift
provides maximum stability.
5. Remove the wheel lug nuts, for vehicles with wheel covers, remove the cover from the wheel by hand. Do not pry the wheel cover off. Then pull the wheel off the hub.
6. Install the compact spare tire. Lightly tighten the lug nuts.
NOTE:
• Do not install the wheel cover on the compact spare.
• Do not use a hammer or force to install the wheel covers.
7. Lower the vehicle by turning the jack screw to the left.
8. Finish tightening the lug nuts. Push down on the wrench while tightening for increased leverage. Alternate lug nuts until each nut has been tightened twice. The correct wheel nut
tightness is 102 ft lbs (138 N·m). If in doubt about the correct tightness, have them checked
with a torque wrench by your authorized dealer or at a service station.
9. Lower the jack to its fully-closed position.
10. Place the deflated (flat) tire and compact spare tire cover assembly in the rear cargo area. Do
not stow the deflated tire in the spare tire location. Have the full-sized tire repaired or
replaced, as soon as possible.
11. Stow the cable and wheel spacer before driving the vehicle. Reassemble the winch handle extensions to form a “T” and fit the winch T-handle over the drive nut. Rotate the nut to the
right until the winch mechanism clicks at least three times.
12. Stow the jack, jack handle and winch handle tools back in the stowage compartment.
13. Check the compact spare tire pressure as soon as possible. Correct the tire pressure, as required.
Securing The Spare Tire
1. Assemble the winch handle extensions to form a T-handle and fit the winch T-handle over thedrive nut. Rotate the nut to the left until the winch mechanism stops turning freely. This will
allow enough slack in the cable to allow you to pull the wheel spacer out from under the
vehicle.
2. Assemble the winch handle extensions to form the spare tire hook, and pull the wheel spacer from under the vehicle.
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3. Turn the compact spare tire so that the valve stem is down, and place the tire into the sparetire/cover assembly. Slide the wheel spacer through the center of the wheel and spare
tire/cover assembly, so that the two retainer tabs snap out and engage the spare tire cover on
the opposite side.
4. Using the winch T-handle, rotate the drive nut to the right until the compact spare tire/cover assembly is drawn into place against the underside of the vehicle.
5. Continue to rotate the nut to the right until you hear the winch mechanism click three times. It cannot be overtightened. Check under the vehicle to ensure the compact spare tire/cover
assembly is positioned correctly against the underside of the vehicle.
Road Tire Installation
Vehicles Equipped With Wheel Covers
1. Mount the road tire on the axle.
2. To ease the installation process for steel wheels with wheel covers, install two lug nuts on the mounting studs which are on each side of the valve stem. Install the lug nuts with the cone
shaped end of the nut toward the wheel. Lightly tighten the lug nuts.
3. Align the valve notch in the wheel cover with the valve stem on the wheel. Install the cover by hand, snapping the cover over the two lug nuts. Do not use a hammer or excessive force to
install the cover.
4. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel. Lightly tighten the lug nuts. To avoid the risk of forcing the vehicle off the jack, do not tighten the lug
nuts fully until the vehicle is lowered to the ground.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased leverage. Tighten the lug nuts in a star pattern until each nut has been tightened
twice. The correct tightness of each lug nut is 102 ft/lbs (138 N·m). If in doubt about the
correct tightness, have them checked with a torque wrench by your authorized dealer or
service station.
7. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are properly seated against the wheel.
Vehicles Without Wheel Covers 1. Mount the road tire on the axle.
2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel. Lightly tighten the lug nuts.
3. Lower the vehicle to the ground by turning the jack handle counterclockwise.
4. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased leverage. Tightening the lug nuts in a star pattern until each nut has been tightened
twice. The correct tightness of each lug nut is 102 ft/lbs (138 N·m). If in doubt about the
correct tightness, have them checked with a torque wrench by your authorized dealer or
service station.
5. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are properly seated against the wheel. WHAT TO DO IN EMERGENCIES
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CAUTION!
• The winch mechanism is designed for use with the winch T-handle only. Use of an airwrench or other power tools is not recommended and can damage the winch.
• Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle.
• Do not attempt to raise the vehicle by jacking on locations other than those indicated.
• Be sure to mount the spare tire with the valve stem facing outward. The vehicle could be damaged if the spare tire is mounted incorrectly.
• The winch mechanism is designed for use with the winch T-handle only. Use of an air wrench or other power tools is not recommended and can damage the winch.
• The compact spare tire/cover assembly must be used when the compact spare tire is stored. Failure to use this cover could drastically reduce the life of the compact spare tire.
• The winch mechanism is designed specifically to stow a compact spare tire only. Do not attempt to use the winch to stow the full size flat tire, or any other full-size tire. Vehicle
damage may result.
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull farenough off the road to avoid the danger of being hit when operating the jack or
changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never put any part of your body under a vehicle that is on
a jack.
• Never start or run the engine while the vehicle is on a jack. If you need to get under a raised vehicle, take it to a service center where it can be raised on a lift.
• The jack is designed to be used as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
• Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid being hit when operating the jack or changing the wheel.
• Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
(Continued)
WHAT TO DO IN EMERGENCIES
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WARNING!(Continued)
• Do not get under the vehicle when it is on a jack.
• Only use the jack in the positions indicated and for lifting this vehicle during a tirechange.
• If working on or near a roadway, be extremely careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely stowed, spares must be stowed with the valve stem facing the ground.
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is
on a jack. If you need to get under a raised vehicle, take it to a service center where it can
be raised on a lift.
• Raising the vehicle higher than necessary can make the vehicle less stable. It could slip off the jack and hurt someone near it. Raise the vehicle only enough to remove the tire.
• To avoid the risk of forcing the vehicle off the jack, do not tighten the lug nuts fully until the vehicle has been lowered.
• A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired or replaced immediately.
• A loose compact spare tire/cover assembly, thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Alway s stow the compact spare tire with
the cover assembly in the place provided.
• Verify that both retainer tabs of the wheel spacer have been properly extended through the center of the wheel and spare tire/cover assembly. Failure to properly engage both
retainer tabs could result in loss of the spare tire and cover assembly, which will cause
vehicle damage and may cause loss of vehicle control.
• To avoid the risk of forcing the vehicle off the jack, do not tighten the lug nuts fully until the vehicle is lowered to the ground.
JUMP-STARTING
• If your vehicle has a discharged battery it canbe jump-started using a set of jumper cables
and a battery in another vehicle or by using a
portable battery booster pack.
• Jump-starting can be dangerous if done improperly so please follow the procedures in
this section carefully.
NOTE: When using a portable battery
booster pack follow the manufacturer’s
operating instructions and precautions.
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Maintenance Record
Odometer Date Signature, Authorized Service Center
8,000 Miles
(13,000 km) or
6 Months
16,000 Miles
(26,000 km) or
12 Months
24,000 Miles
(39,000 km) or
18 Months
32,000 Miles
(52,000 km) or
24 Months
40,000 Miles
(65,000 km) or
30 Months
48,000 Miles
(78,000 km) or
36 Months
56,000 Miles
(91,000 km) or
42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km) or
54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km) or
66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
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