Audio system Citroen BERLINGO 2016 2.G Owner's Guide

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The table below gives answers to the most frequently asked questions on your audio system.QUESTION ANSWER SOLUTION
The route calculation is not
successful. The navigation settings may conflict with the current location
(exclusion of toll roads on a toll motor way). Check the settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The Risk areas audible
warning does not work. The audible warning is not active.
ac

tivate audible warnings in the "
na
vigation"
menu.
The system does not
suggest a detour around an
incident on the route. The guidance criteria do not take account of TMC messages. Select the "Information" function in the list of
guidance criteria.
I receive a Risk areas alert
which is not on my route. Other than guidance, the system announces all Risk areas
positioned in a cone located in front of the vehicle. It may provide an
alert for Risk areas located on nearby or parallel roads. Zoom in on the map to view the exact position of
the Risk areas. Select "On the route" to no longer
receive alerts other than guidance or to reduce
the time for the announcement.
Frequently asked questions
Navigation
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QUESTIONANSWER SOLUTION
Certain traffic jams along
the route are not indicated
in real time. On starting, it is several minutes before the system begins to receive
the traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).
The filters are too restrictive. Modify the settings.
In certain countries, only major routes (motor ways...) are listed for
the traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has completed starting
up, so that there is GPS coverage of at least
4
s

atellites.
Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
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Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5

Mhz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list. Press on the "Update list" function in the system
to update the list of stations received.
Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.
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Media
QUESTIONANSWER SOLUTION
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my iPhone
as telephone and to the
USB port at the same time,
I am unable to play the
music files. When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place of
the USB function which is then not useable, there is a period without
sound of the track being played with Apple
® players.
Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters. Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
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QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources. For optimum sound quality, the audio settings for Volume:, Bass:,
Treble:, Ambience and Loudness can be adapted to the different
sound sources, which may result in audible differences when
changing source. Check that the audio settings for (Volume:, Bass:,
Treble:, Ambience, Loudness) are adapted to the
sources listened to. It is advisable to set the audio
functions (Bass:, Treble:, Balance) to the middle
position, select the "None" musical ambience
and set the loudness correction to the "Inactive"
position in radio mode.
With the engine off, the
system switches off after a
few minutes of use. When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
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QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. -

C
heck that your telephone's Bluetooth
function is switched on.
-

C
heck in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "
di

splay SIM card contacts" or "
di
splay
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not receive
SMS text messages. The Bluetooth mode does not permit sending SMS text messages to
the system.
Telephone
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Audio system
Audio system / Bluetooth®
Contents
First steps
2 38
Steering mounted controls

2
39
Menus
240
Radio
240
Media


242
Telephone


246
Screen menu map(s)

2
48
Frequently asked questions

2
52
Your Audio system is coded in such a way that it will only operate
in your vehicle. As a safety measure, the driver must only carry out operations
which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of the
battery, the audio equipment may switch off after a few minutes.
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RDS
The external environment (hills,
buildings, tunnels, basement car
parks, ...) may block reception,
including in RDS mode. This is a
normal effect of the way in which radio
waves are transmitted and does not
indicate any failure of the audio system.
Press the MENU button.
Select " Audio functions ".
Press OK.
Select the " FM waveband
preferences " function.
Press OK. Select "
Activate RDS ".
Press OK , R
dS i

s displayed in the
screen.
In " Radio " mode, press OK directly to activate /
deactivate RDS mode.
R
dS

, if displayed, enables you to continue
listening to the same station by automatic
retuning to alternative frequencies.
However, in certain conditions, coverage
of an RDS station may not be assured
throughout the country as radio stations
do not cover 100 % of the territory. This
explains the loss of reception of a station
that can occur during a journey.
Receiving TA messages
Press the TA button to activate or
deactivate traffic messages.
The TA (Traffic Announcement)
function gives priority to T
a

alert
messages. To operate, this function
needs good reception of a radio station
transmitting this type of message.
When a traffic report is transmitted, the
current audio source (Radio, CD, ...)
is interrupted automatically to play the
TA message. Normal playback of the
audio source resumes at the end of the
transmission of the message.
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Media
USB player
This unit consists of a USB port
and an auxiliary Jack socket,
depending on model.Insert a USB memory stick into the USB port
or connect a USB peripheral device to the USB
port using a suitable cable (not supplied).
The system creates playlists
(temporary memory), which can take
from a few seconds to several minutes
on the first connection.
Reducing the number of non-music
files and the number of folders reduces
this waiting time. Playlists are updated
every time the ignition is switched off or
a USB memory stick is connected.
The lists are memorised: if the lists are
not changed, the subsequent loading
time is reduced. Press and hold REFRESH LIST
to
display the different classifications.
Select by " Folder" / "Artist " /
" Genre " / "Playlist ".
Press OK to select the classification
required, then press OK again to
confirm. Press REFRESH LIST
briefly to
display the previously selected
classification.
na

vigate through the list using the
left /right and up/down buttons.
Confirm the selection by pressing OK.
Press one of these buttons to gain
access to the previous / next track in
the list.
Press and hold one of the buttons for
fast for ward or back.
Press one of these buttons to
gain access to the previous / next
" Folder " / "Artist " / "Genre " /
" Playlist " in the list.
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Auxiliary socket (AUx)
Connect the portable device (MP3 player, …) to
the auxiliary Jack socket using an audio cable
(not supplied).Press the SOURCE button several
times in succession and select AU
x.
F

irst adjust the volume on your portable device
(to a high level). Then adjust the volume on
your audio system. Operation of controls is via
the portable device.
do n

ot connect a device to both the
Jack auxiliary socket and the USB port
at the same time.
CD player
Insert circular compact discs only.
Some anti-pirating systems, on original discs
or CDs copied using a personal recorder, may
cause faults which are no reflection on the
quality of the vehicle's player.
Insert a C
d

in the player, play begins
automatically. To play a disc which has already
been inserted, press the SOURCE

button several times in succession
and select CD .
Press one of the buttons to select
a
track on the CD.
Press the LIST REFRESH button to
display the list of tracks on the CD.
Press and hold one of the buttons for
fast for ward or fast back.
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