ESP CITROEN BERLINGO 2023 Service Manual

84
Lighting and visibility
Switching off of the lighting when the
ignition is switched off
When the ignition is switched off, all of the
lamps turn off immediately, except for the
dipped beam headlamps if automatic guide-
me-home lighting is activated.
Switching on the lamps after
switching off the ignition
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period
of time that depends on the level of charge in
the battery (entering energy economy mode).
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!


Travelling abroad
If planning to use your vehicle in a
country that drives on the other side of the
road, the dipped beam headlamps must be
adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualified
workshop.
Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you keep the direction indicators on for
more than 20 seconds, the volume of the
audible signal will increase if the speed is
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without
going beyond the point of resistance; the
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps
on the traffic side only.
►

Within one minute after switching off the
ignition, operate the lighting control stalk
upwards or downwards, depending on the side
of the traffic (e.g.

when parking on the right, push
the lighting control stalk down to light up on the
left).
This is confirmed by an audible signal and the
lighting of the corresponding direction indicator
lamp on the instrument panel.
►

T
o switch off the parking lamps, return the
lighting control stalk to the central position.
Automatic headlamp illumination
When a low level of ambient light is detected
by a sunshine sensor, the number plate
lamps,
sidelamps and dipped beam headlamps
are switched on automatically, without any action

87
Lighting and visibility
4This system is a driving aid.The driver remains responsible for
the vehicle's lighting, its correct use in the
prevailing light, visibility and traffic conditions,
and for compliance with driving and vehicle
regulations.
The system becomes operational when the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h),
the function is no longer operational.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
When deactivated, the lighting system changes
to "automatic illumination of headlamps" mode.
The state of the system is stored when the
ignition is switched off.
Operation
If the ambient light level is very low and traffic
conditions permit:
– The main beam headla mps
come on automatically. These
indicator lamps light up on the instrument panel.
If the ambient light level is sufficient and/or the
traffic conditions do not allow the main beam
headlamps to be lit:
– The dipped beam head lamps
remain lit. These indicator lamps
light up on the instrument panel.
The function is deactivated if the foglamps
are switched on or if the system detects poor
visibility conditions (e.g.
fog, heavy rain,
snowfall).
When the foglamps are switched off or when the
visibility conditions become favourable again, the
function is automatically reactivated.
This indicator lamp goes out when the function is deactivated.
Pause
If the situation requires a change of headlamp
beam, the driver can take over at any time.
► A "headlamp flash" pauses the
function and the lighting system switches
to "automatic illumination of lamps" mode:
–

If the "AUT
O" and "Dipped beam" indicator
lamps were on, the system changes to main
beam.
–

If the "AUT
O" and "Main beam"
indicator
lamps were on, the system changes to
dipped beam.
►

T

o reactivate the function, once again switch
the headlamps manually between dipped and
main beam.
The system may be disrupted or not work correctly:
–

When visibility conditions are poor
(snowfall, heavy rain, etc.).
– If the windscreen in front of the camera is
dirty , misted or obscured (for example, by a
sticker).
–

If the vehicle is facing highly reflective
signs.
When the system detects thick fog, it
temporarily deactivates the function.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V
ehicles whose lighting is obscured (for
example, vehicles driving behind a safety
barrier on a motorway).
–

V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Clean the windscreen regularly,
particularly the area in front of the
camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the detection camera.

88
Lighting and visibility
Headlamp beam height
adjustment


To avoid inconvenience to other road users,
the height of the halogen headlamps should be
adjusted according to the load in the vehicle.
0(Initial setting)
Unladen.
1 Partial load.
2 Medium load.
3 Maximum
authorised load.
4 5 6 Not used.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.
Without AUTO wiping



With AUTO wiping

Windscreen wipers
► To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the
vehicle’s speed)
Switching off
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
A
final wiping cycle is performed when
screenwashing ends.
The windscreen wash jets are incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
With automatic air conditioning, any
action on the screenwash control results
in temporary closure of the air intake to
protect the passenger compartment from any
odour.

92
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
– As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents).
The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct access
to the emergency services and is built directly
into the vehicle.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.

93
Safety
5The eCall (SOS) system is activated by default.
► In an emergency , press button 1 for more
than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, irrespective of the deployment
of any airbags.
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
– The indicator lamp flashes red: replace the
back-up battery .
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.

94
Safety
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

96
Safety
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation / Reactivation

In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the system be
reactivated as soon as possible.
These systems are reactivated automatically
every time the ignition is switched off, or from 31
mph (50
km/h).
At speeds below 31 mph (50 km/h), the systems
can be reactivated manually.
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
To reactivate the system:
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.

97
Safety
5Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
When combined with suitable tyres, this system
offers a compromise between safety, grip and
driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.

98
Safety
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
Deactivation
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Hill Assist Descent
Control
Hill Assist Descent Control system for medium to
steep slopes, on tarmac or other road surfaces
(e.g. gravel, mud).
This system reduces the risk of slip or loss of
control of the vehicle when descending, whether
going forward or in reverse.
During a descent, the system assists the driver
in maintaining a constant speed, depending on
the gear engaged, while progressively releasing
the brakes.
For the system to activate, the gradient
must be greater than 5%.
The system can be used with the gearbox in
neutral.
Otherwise, engage a gear corresponding to
the speed to prevent the engine stalling.
With an automatic gearbox, the system can
be used with the selector at N, D or R.
When the system is regulating, the Active
Safety Brake system is automatically
deactivated.
The system is no longer available if the speed of the vehicle is:
–

above 43 mph (70
km/h).
–

managed by the
Adaptive cruise control,
depending on the type of gearbox.
Switching on
By default, the system is not selected.
The state of the function is not saved when the
ignition is switched off.

102
Safety
6.Rear centre seat belt (row 2) not fastened/
unfastened warning lamp.
7. Rear right-hand seat belt (row 2) not
fastened/unfastened warning lamp.
Not fastened at the front
When the ignition is switched on, warning lamp
1 lights up on the instrument panel (depending
on version) and the corresponding indicator lamp
(2, 3 or 4 (depending on version)) lights up if the
driver and/or front passenger have not fastened
their seat belts.
At a speed greater than 12 mph (20 km/h),
these warning lamps flash, accompanied by an
increasing audible signal for approximately two
minutes. After two minutes, these warning lamps
remain on as long as the front seatbelts are not
fastened.
Not fastened at the rear
When the ignition is switched on, with the engine
running or the vehicle moving at a speed below
12
mph (20 km/h), warning lamp 1 (depending
on version) and the corresponding indicator
lamps (5 to 7) light up for around sixty seconds,
if one or more rear seat belts (row 2) are not
fastened.


There are no seat belt warning lamps for row 3.
Unfastened
After the ignition is switched on, warning lamp 1
(depending on version) and the corresponding
indicator lamps light up if the driver and/or one or
more passengers unfasten their seat belts.
At a speed greater than 12 mph (20 km/h), these
warning lamps flash, accompanied by an audible
signal for approximately two minutes. After this
time, these warning lamps remain on as long as
the seatbelts are not refastened.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they
will not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g.
a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
At the front, adjusting the position of the
seat belt may require the seat height to be
adjusted.
In order to be effective, a seat belt must:
–

be tightened as close to the body as
possible.
–


be pulled in front of you with a smooth
movement, checking that it is not twisted.
–


must only be used to secure one person.
–


not show signs of tearing or fraying.
–


not be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.