ignition CITROEN BERLINGO VAN 2020 Owner's Guide

84
Lighting and visibility
Switching off of the lighting when the
ignition is switched off
When the ignition is switched off, all of the
lamps turn off immediately, except for the
dipped beam headlamps if automatic guide-
me-home lighting is activated.
Switching on the lamps after
switching off the ignition
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period
of time that depends on the level of charge in
the battery (entering energy economy mode).
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!


Travelling abroad
If planning to use your vehicle in a
country that drives on the other side of the
road, the dipped beam headlamps must be
adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualified
workshop.
Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you keep the direction indicators on for
more than 20 seconds, the volume of the
audible signal will increase if the speed is
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without
going beyond the point of resistance; the
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps
on the traffic side only.
►

Within one minute after switching off the
ignition, operate the lighting control stalk
upwards or downwards, depending on the side
of the traffic (e.g.

when parking on the right, push
the lighting control stalk down to light up on the
left).
This is confirmed by an audible signal and the
lighting of the corresponding direction indicator
lamp on the instrument panel.
►

T
o switch off the parking lamps, return the
lighting control stalk to the central position.
Automatic headlamp illumination
When a low level of ambient light is detected
by a sunshine sensor, the number plate
lamps,
sidelamps and dipped beam headlamps
are switched on automatically, without any action

85
Lighting and visibility
4on the part of the driver. They can also come
on if rain is detected, at the same time as the
automatic rain sensitive wipers.
As soon as the brightness returns to a sufficient
level or after the windscreen wipers are switched
off, the lamps are switched off automatically.


► Turn the ring to the "AUTO" position. When
the function is activated, a message is also
displayed.
►
T
urn the ring to another position . An
onscreen message is displayed to confirm that
the function has been deactivated.
Malfunction
In the event of a malfunction of the rain/
sunshine sensor, the vehicle’s lamps
come on and this warning lamp is displayed on
the instrument panel, accompanied by an
audible signal and/or the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain/sunshine sensor,
located on the dashboard or at the top
centre of the windscreen behind the interior
rear view mirror (depending on equipment);
the associated functions would no longer be
controlled.
In fog or snow, the rain/sunshine sensor
may detect sufficient light. For this
reason, the lighting will not come on
automatically.
The inner surface of the windscreen may become misted up and affect the proper
operation of the rain/sunshine sensor.
In humid and cold weather, demist the
windscreen regularly.
Daytime running lamps /
Sidelamps








The front lamps light up automatically when the
engine starts.
They provide the following functions:
–
Daytime running lamps (lighting control stalk in
the "

AUTO" position with adequate light level).
–

Sidelamps (lighting control stalk in the " AUT

O"
position with low light levels or "Sidelamps only”
or "Dipped/main beam headlamps").
The LEDs are brighter when operating as daytime running lamps.
Guide-me-home and
welcome lighting
Guide-me-home lighting
Automatic
With the ring of the lighting control stalk in the
"AUTO" position and when the light is poor, the
dipped beam headlamps come on automatically
when the ignition is switched off.

86
Lighting and visibility
You can activate/deactivate this function and adjust the guide-me-
home lighting duration in the Driving/Vehicle
touch screen menu.
Manual

► With the ignition off, pull the lighting control
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off
automatically after a period of time.
Welcome lighting
With the "Automatic headlamp illumination"
function activated, in poor light, the sidelamps
and dipped beam headlamps come on
automatically when the vehicle is unlocked.
Activation, deactivation and the duration of the exterior welcome
lighting are set in the Driving/Vehicle touch
screen menu.
Automatic lighting systems - General
recommendations
The automatic lighting systems use a detection
camera, located at the top of the windscreen.
Operating limits
The system may be disrupted or not work
correctly:
–

When visibility conditions are poor
(e.g.

snowfall, heavy rain).
–

If the windscreen is dirty
, misted-up or
masked (e.g.
sticker) in front of the camera.
–

If the vehicle is facing highly reflective signs
or safety barrier reflectors.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V

ehicles with hidden lighting (e.g. travelling
behind a safety barrier on the motorway).
–

V

ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Maintenance
Clean the windscreen regularly,
particularly the area in front of the camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the camera.
Automatic headlamp dipping
For more information, refer to the
General recommendations for
automatic lighting systems.
With the ring of the lighting control stalk
in the
"AUTO" position and the function activated on
the touch screen, this system automatically
switches between dipped and main beam
headlamps, according to lighting and traffic
conditions, using a camera located at the top of
the windscreen.

87
Lighting and visibility
4This system is a driving aid.The driver remains responsible for
the vehicle's lighting, its correct use in the
prevailing light, visibility and traffic conditions,
and for compliance with driving and vehicle
regulations.
The system becomes operational when the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h),
the function is no longer operational.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
When deactivated, the lighting system changes
to "automatic illumination of headlamps" mode.
The state of the system is stored when the
ignition is switched off.
Operation
If the ambient light level is very low and traffic
conditions permit:
– The main beam headla mps
come on automatically. These
indicator lamps light up on the instrument panel.
If the ambient light level is sufficient and/or the
traffic conditions do not allow the main beam
headlamps to be lit:
– The dipped beam head lamps
remain lit. These indicator lamps
light up on the instrument panel.
The function is deactivated if the foglamps
are switched on or if the system detects poor
visibility conditions (e.g.
fog, heavy rain,
snowfall).
When the foglamps are switched off or when the
visibility conditions become favourable again, the
function is automatically reactivated.
This indicator lamp goes out when the function is deactivated.
Pause
If the situation requires a change of headlamp
beam, the driver can take over at any time.
► A "headlamp flash" pauses the
function and the lighting system switches
to "automatic illumination of lamps" mode:
–

If the "AUT
O" and "Dipped beam" indicator
lamps were on, the system changes to main
beam.
–

If the "AUT
O" and "Main beam"
indicator
lamps were on, the system changes to
dipped beam.
►

T

o reactivate the function, once again switch
the headlamps manually between dipped and
main beam.
The system may be disrupted or not work correctly:
–

When visibility conditions are poor
(snowfall, heavy rain, etc.).
– If the windscreen in front of the camera is
dirty , misted or obscured (for example, by a
sticker).
–

If the vehicle is facing highly reflective
signs.
When the system detects thick fog, it
temporarily deactivates the function.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V
ehicles whose lighting is obscured (for
example, vehicles driving behind a safety
barrier on a motorway).
–

V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Clean the windscreen regularly,
particularly the area in front of the
camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the detection camera.

89
Lighting and visibility
4To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Low screenwash fluid level
When the low level of the reservoir is
reached, this warning lamp lights up on
the instrument panel, accompanied by an
audible signal and a message.
It comes on when the ignition is switched on,
or every time the stalk is operated, until the
reservoir is refilled.
Refill the screenwash reservoir (or have it
refilled) the next time you stop.
Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wiping
Screenwash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's

Driving/ V
ehicle
menu.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
– clean them regularly using soapy water .
– avoid using them to hold cardboard on the
windscreen.
–

replace them at the first signs of wear
.
Before removing a windscreen wiper blade

Operating the wiper control stalk immediately
after switching off the ignition will place the wiper
blades in a vertical position.
►
Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position after the operation, switch on the ignition
and operate the wiper control stalk.

90
Lighting and visibility
Changing a wiper blade
Removing/Refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
►

Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades - risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
►

Clean the windscreen using screenwash
fluid.
Do not apply "Rain X" type water-
repellent products. ►

Unclip the worn wiper blade closest to you
and remove it.
►

Install the new wiper blade and clip it to the
arm.
►

Repeat the procedure for the other wiper
blade.
►

Starting with the wiper blade closest to you,
once again hold each arm by the rigid section,
then guide it carefully onto the windscreen.
Removing/refitting at the rear
► Hold the arm by the rigid section and raise it
as far as possible.
►

Clean the rear screen using screenwash
fluid.
►


Unclip the worn wiper blade and remove it.
►


Install the new wiper blade and clip it to the
arm.
►


Once again hold the arm by the rigid section,
then guide it carefully onto the rear screen.
Automatic windscreen wipers
In AUTO mode, the windscreen wipers operate
automatically and adapt to the intensity of the
rainfall.
Detection is via a rain/brightness sensor, located
at the top centre of the windscreen behind the
rear view mirror.
Do not cover the rain/sunshine sensor.
When using an automatic car wash,
switch off the automatic wipers and the
ignition.
In winter, wait until the windscreen is
completely clear of ice before activating the
automatic wipers.
Switching on

► Give a short downwards push to the control
stalk.
A
wiping cycle confirms that the instruction has
been accepted.
This indicator lamp lights up on the instrument panel, accompanied by
a message.
Depending on version, this indicator
lamp
appears on the display or on the instrument
panel, accompanied by a message.
Switching off
► Give the control stalk another brief push
downwards or set the control stalk to another
position ( Int
, 1 or 2).

91
Lighting and visibility
4This indicator lamp goes off on the instrument panel, accompanied by
a message.
If the ignition has been off for more than
one minute, the automatic wipers must
be reactivated by pushing the control stalk
downwards.
Malfunction
If a fault occurs with the automatic wipers, the
wipers operate in intermittent mode.
Have it checked by a CITROËN dealer or a
qualified workshop.

93
Safety
5The eCall (SOS) system is activated by default.
► In an emergency , press button 1 for more
than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, irrespective of the deployment
of any airbags.
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
– The indicator lamp flashes red: replace the
back-up battery .
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.

94
Safety
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

95
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Emergency braking
assistance (EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure.
It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.