infotainment CITROEN BERLINGO VAN 2020 Owners Manual

285
Event data recorders
13Event data recorders
Electronic control units are installed in your
vehicle. Control units process data which is
received by vehicle sensors, for example, or
which they generate themselves or exchange
amongst themselves. Some control units are
necessary for the safe functioning of your
vehicle, others assist you while you drive (driver
assistance systems), while others provide
comfort or infotainment functions.
The following contains general information about
data processing in the vehicle. You will find
additional information as to which specific data is
uploaded, stored and passed on to third parties
and for what purpose in your vehicle under
the key word Data Protection closely linked
to the references for the affected functional
characteristics in the relevant owner's manual
or in the general terms of sale. These are also
available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network
(e.g.
garages, manufacturers) or third parties
(e.g.
roadside assistance agents) may read the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may
be saved in the vehicle and modified or
reinitialised at any time.
Depending on the vehicle's equipment level,
this
may
include:
–

Seat and steering wheel position settings.

286
Event data recorders
– Chassis and air conditioning settings.
– Personalised settings such as the interior
lighting.
Y
ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–

Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–


Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–


Entered destinations.
–


Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.

smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using
online services in line with the settings that you
have selected. Smartphone integration
(e.g.
Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a
transmitter located in your vehicle or a mobile
device that you have provided (e.g.

smartphone).
The online services can be used via this wireless
connection.

These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the