box CITROEN BERLINGO VAN 2023 User Guide

41
Access
2Risk of explosion or leaking of
inflammable liquid or gas!
Do not use in/store in/place in an environment
where the temperature is extremely high or
where the pressure is extremely low due to
very high altitude.
Do not try to burn, crush or cut a used battery.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Start

â–º Switch the ignition off.
â–º T urn the key to position 2 (Ignition on) .
â–º

Immediately press the closed padlock button
for a few seconds. â–º


Switch off the ignition and remove the key
from the ignition switch.
The remote control is now fully operational
again.


â–º Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
â–º

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
â–º


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
â–º

W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
â–º

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Central locking / unlocking
This function enables the doors to be locked or unlocked simultaneously from inside the vehicle.




When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
â–º

After normal locking, pull one of the
interior door controls to unlock the vehicle.
â–º


After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Manual mode
â–º Press this button to lock / unlock the
vehicle.
Driving with the doors locked could make
it difficult for the emergency services to
enter the vehicle in an emergency.

63
Ease of use and comfort
3

This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
â–º With the charging area clear, place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
State of the
indicator lampMeaning
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Floor boxes (Petrol or
Diesel)

64
Ease of use and comfort

There are two boxes located under the rear
passenger footwells.
â–º
T
o open them, slide your fingers into the
notch and lift the cover.
Aircraft style tables



â–º To put the table back in place, pull it upwards.
As a safety precaution, the aircraft style table
unhooks itself if excessive pressure is applied.
â–º
T
o store the table, pull it downwards.
Do not place hard or heavy objects on
the table. Such objects could become
projectiles in the event of sudden
deceleration.
Side blinds

They are fitted to the windows of the sliding side
doors (depending on version).


â–º To raise or lower the blind, pull it by the tab.
To avoid damaging the blind: – Guide it slowly , using the tab, while
raising or lowering it.
–

Make sure the tab is securely fastened
before opening the door

.
High load retaining net



This net, hooked onto the upper mountings and
the lower rings or lugs, enables the use of the full
loading volume, up to the roof:
–
Behind the front seats (row 1) when the rear
seats are folded.
–


Behind the rear seats (row 2).
When positioning the net, check that the
strap loops are visible from the boot; this
will make slackening or tightening them
easier.
Remove the luggage cover shelf or roller
(depending on version).

72
Ease of use and comfort
Positioning the protective
cover


The protective cover must be installed whenever the backrest of the outer seat
is folded down and the partition hatch is open.




In row 1, no passengers must be allowed
to sit in the outer seat if the backrest of
the outer seat located behind them in row 2 is
lowered and the hatch is open with a long
load.
In row 2, no passengers must be allowed to
sit in the central seat if the backrest of the
outer seat is lowered and the hatch is open
with a long load.


When loading long objects, take care to
install the protective cover correctly.
â–º

Fold the backrest of the outer passenger
seat(s) (depending on the position of the
partition).
For more information on the Rear bench seat,
and especially on folding the backrests, refer to
the corresponding section.
For more information on the T

wo-seat front
bench seat, and especially the retracted position
of the outer seat, refer to the corresponding
section.


â–º Install the protective cover by fastening its
4 snap hooks to the 4 anchor points on the
partition.
â–º

Pull out the head restraint rods from
the folded backrest(s) of the outer seat(s)
(depending on the position of the partition),
leaving 2 notches visible.
â–º


Load the desired objects.
Avoid placing heavy loads on the folded-down backrest of row 1.
Whenever possible, place heavy loads on the
floor.
The maximum load permitted on each of the
folded backrests of row 2 is 80
kg.
It is normal for surplus protective cover to
be visible when the partition is positioned
behind row 1.
â–º

T

idy this surplus protective cover in the
space under the glove box.

94
Safety
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
â–º If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
â–º

Pressing again immediately cancels the
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



â–º Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

98
Safety
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
Deactivation
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Hill Assist Descent
Control
Hill Assist Descent Control system for medium to
steep slopes, on tarmac or other road surfaces
(e.g. gravel, mud).
This system reduces the risk of slip or loss of
control of the vehicle when descending, whether
going forward or in reverse.
During a descent, the system assists the driver
in maintaining a constant speed, depending on
the gear engaged, while progressively releasing
the brakes.
For the system to activate, the gradient
must be greater than 5%.
The system can be used with the gearbox in
neutral.
Otherwise, engage a gear corresponding to
the speed to prevent the engine stalling.
With an automatic gearbox, the system can
be used with the selector at N, D or R.
When the system is regulating, the Active
Safety Brake system is automatically
deactivated.
The system is no longer available if the speed of the vehicle is:
–

above 43 mph (70
km/h).
–

managed by the
Adaptive cruise control,
depending on the type of gearbox.
Switching on
By default, the system is not selected.
The state of the function is not saved when the
ignition is switched off.

99
Safety
5



â–º To select the system, at speeds below
31 mph (50 km/h), press this button until
its lamp lights up; this indicator
lamp appears in
green on the instrument panel.
The system becomes active at speeds below 19
mph (30
km/h).
â–º

When the vehicle begins its descent, the
driver can release the accelerator and brake
pedals; the system regulates the speed:
– If the gearbox is in first or second gear ,
the speed decreases and the
indicator
lamp flashes rapidly.
–

If the gearbox is in neutral or if the clutch
pedal is depressed, the speed decreases and
the indicator

lamp flashes slowly; in this case,
the maintained descent speed is lower.
On a downward slope, with the vehicle
stationary, if the driver releases the accelerator
and brake pedals, the system will release the
brakes to set the vehicle gradually in motion.
The brake lamps light up automatically when the
system is regulating.
If the speed exceeds 19 mph (30
km/h),
regulation is paused automatically, the indicator
lamp goes back to grey in the
instrument panel, but the green indicator lamp in
the button remains on.
Regulation resumes automatically when the
speed falls below 19 mph (30 km/h) again, if the
slope and pedal release conditions are met.
You can depress the accelerator or brake pedal
again at any time.
Switching off
â–º Press the button until its indicator lamp goes
off; the indicator lamp on the instrument panel
goes off.
At speeds above 43 mph (70
km/h), the system
is automatically deactivated; the indicator lamp in
the button goes off.
Malfunction
In the event of a malfunction, this warning
lamp comes on in green on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Seat belts
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and force limiter.
This system improves safety in the front seats
in the event of a front or side impact. Depending
on the severity of the impact, the pyrotechnic
pretensioning system instantly tightens the seat
belts against the body of the occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
The force limiter reduces the pressure of the
seat belt on the chest of the occupant, thus
improving their protection.


The front seat belts are fitted with a single
pyrotechnic pretensioning system (or double on
the driver’s side, depending on equipment) and a
force limiter (or progressive force limiter on the
driver’s side, depending on equipment options).
This system improves safety in the front seats in
the event of a front or side impact.
Depending on the severity of the impact, the
single pyrotechnic pretensioning system
instantly tightens the seat belts against the body
of the occupants.
The double pyrotechnic pretensionsining system
operates the same way, except that it uses two
anchor points rather than one, for enhanced
effectiveness.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.

11 7
Driving
6Driving recommendations
â–º Observe the driving regulations and remain
vigilant whatever the traffic conditions.
â–º

Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
â–º


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
â–º

Stop the vehicle before performing operations
that require sustained attention (e.g.

settings).
â–º

During long trips, take a break every 2 hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damaging the braking system!
Never park the vehicle and never
leave the engine running on a
flammable surface (e.g.
dry grass, dead
leaves).The vehicle exhaust system is very
hot, even several minutes after the engine
stops. Risk of fire!
Never drive on surfaces covered with
vegetation (e.g. tall grass,
accumulated dead leaves, crops, debris)
such as a field, a country lane overgrown
with bushes or a grassy verge.
This vegetation could come into contact with
the vehicle's exhaust system
or other systems
which are very hot. Risk of fire!
Make sure you do not leave any item in
the passenger compartment which could
act like a magnifying glass under the effect of
the sun's rays and cause a fire. Risk of fire or
damage to interior surfaces!
Never leave the vehicle unattended,
with the engine running . If you have to
leave your vehicle with the engine running,
apply the parking brake and put the gearbox
into neutral or position N or P (depending on
the type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
engine or gearbox, as well as to your vehicle's
electrical systems.


If the vehicle absolutely must drive through a
flooded section of road:
â–º

Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
â–º

Deactivate the Stop & Start function.
â–º


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
â–º

Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow

, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.

11 9
Driving
6Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
â–º

W

ith a manual gearbox, place the gear
lever in neutral, fully depress the clutch pedal
and keep the pedal down until the engine starts.
â–º

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
â–º

Insert the key into the ignition switch.
The
system recognises the starting code.
â–º

Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, you may have
to turn the steering wheel firmly to move
the wheels (if the wheels are against a kerb,
for example).
â–º

T

urn the key to position 2, Ignition On, to
activate the engine pre-heating system.
â–º Wait until this warning lamp goes off in
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor until the engine
starts. As soon as the engine starts, release the
key so it returns to position 2.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, the following
recommendations should be followed:
–

In mild conditions, do not leave the engine
at idle to warm up but move off straight away
and drive at moderate speed.
–


Depending on version, if the air
conditioning is activated and the exterior
temperature exceeds 35 °C, the engine’

s
idle speed may increase, up to 1,300 rpm,
depending on the cooling requirements.
–

In wintry conditions, the pre-heater warning
lamp will stay on for a longer period after
switching on the ignition; wait until it goes off
before starting.
–


In very severe wintry
conditions


(temperature below -23 °C), to
ensure correct operation and durability of your
vehicle’s mechanical components (engine
and gearbox), leave the engine running for
4 minutes before moving off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!

120
Driving
With Petrol engines, after a cold start,
pre-heating the catalytic converter can
cause noticeable engine vibrations when
stationary, with the engine running, for
anything up to 2 minutes (accelerated idle
speed).
If the engine does not start straight away,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: you risk damaging the starter motor
and the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Start

â–º Place the remote control inside the vehicle, in
the recognition zone.
â–º Press the " START/STOP" button.
With a manual gearbox, the steering column
unlocks and the engine starts more or less
instantly.
With the EAT8 automatic gearbox, the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
to warm up while stationary

, but move off
straight away and drive at moderate speed.
–

Depending on version, if the air
conditioning is activated and when the
exterior temperature exceeds 35°C, the idle
engine speed can accelerate up to 1,300
rpm depending on the air conditioning
requirements.
–


In wintry conditions, when the ignition is
switched on, the duration of lighting of the
preheating indicator lamp is extended. W

ait
until it goes off before starting the engine.
–

In very severe wintry
conditions


(temperature below -23°C),
to ensure correct operation and preserve
the lifespan of the vehicle's mechanical
components, engine and gearbox, leave the
engine running for 4 minutes before moving
off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
With Petrol engines, after a cold start,
pre-heating the catalytic converter can
cause noticeable engine vibrations when
stationary, with the engine running, for
anything up to 2 minutes (accelerated idle
speed).
For Diesel vehicles, when the
temperature is below zero,
starting will only occur once the pre-heating
warning lamp goes off.
If this warning lamp comes on after pressing
the "START/STOP" button, keep the brake
or clutch pedal depressed until the warning
lamp goes off, without pressing the "START/
STOP" button again, until the engine starts
and is running.
The "Keyless Entry and Start" system remote control must be within the
recognition zone.
Never leave the vehicle with the engine
running and with the remote control on your
person.
If the remote control leaves the recognition
zone, a message is displayed.
Move the remote control into the zone in
order to be able to start the engine.
If one of the starting conditions is not
met, a message is displayed on the
instrument panel. In some circumstances, you