CITROEN C-ELYSÉE 2021 Owners Manual

109
Bluetooth® audio system
10In some cases, the combined mode must
be activated from the telephone.
If contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically (depending on the compatibility
of the telephone).
Interactive voice response
From the contextual menu, select “DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Consultation call
From the contextual menu, select
“Switch" and validate to return to a call
left on hold.
Directory
The directory of the telephone is transmitted to the system,
depending on the compatibility of the
telephone.
The directory is temporary and depends on
the Bluetooth connection.
The contacts, imported from the telephone to the audio system
directory, are saved in a permanent directory
visible to all, regardless of the telephone
connected.
To access the directory, press and hold SRC/TEL.
or
Press on the thumb wheel then select
“Call" and confirm.
Select “Directory" to see the list of
contacts.
To modify the contacts saved in the system, press MENU then select
“Telephone" and confirm.
Select “Directory management" and
confirm
You can:
–

“Consult an entry",
–

“Delete an entry",
–

“Delete all entries".
Audio settings
Screen C


Press ¯ to display the audio settings menu.
The settings available are:
–

Ambience,
–

Bass,
– Treble,
– Loudness,
–

Distribution : Personalised or Driver
,
–

Left / right balance,
–


Fader (front / rear balance),
–


Auto. volume
Select and confirm "Other settings…" to
display the rest of the list of settings
available.
The distribution (or spatialisation using the Arkamys© system), is an audio
process which allows the sound quality to be
improved according to the setting chosen,
corresponding to the position of the listeners
in the vehicle.
The audio Ambience, Treble and Bass settings are different and
independent for each sound source.
Onboard audio: Arkamys sound staging©.
With Sound Staging, the driver and the
passengers are immersed into a "sound
stage" recreating the natural atmosphere of a
theatre: truly centre stage in surround sound.
This new sensation is possible thanks to
the software installed in the radio which
processes the digital signals of the media
players (radio, CD, MP3...) without changing
the setting of the loudspeakers. This
process takes into account the features of

11 0
Bluetooth® audio system
the passenger compartment for optimum
performance.
The Arkamys
© software installed in your audio
system processes the digital signals of all
the media players (radio, CD, MP3...) and
makes it possible to recreate a natural sound
setting, with a harmonious placement of the
instruments and voices in space, facing the
passengers, positioned at the height of the
windscreen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system.
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different sound
sources, which can generate audible differences
when changing source (radio, CD, etc.).
Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
When changing the settings for treble and
bass, the ambience setting is deselected.
When changing the ambience setting, treble
and bass are reset to zero.
Choosing an ambience imposes settings for
treble and bass. Modifying one without the other
is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
When changing the balance setting,
distribution is deselected.
Choosing a distribution setting imposes a
balance setting. Modifying one without the other
is not possible.
Modify the balance or distribution settings to
obtain the desired sound quality.
The reception quality of the tuned radio
station gradually deteriorates or the stored
stations are not working (no sound, 87.5 Mhz
is displayed, etc.).
1.The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in the
geographic area.
2.The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS tracking mode.This phenomenon is normal and does not
indicate a failure of the audio equipment.
3.The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
Have the antenna checked by the network
CITROËN.
Sound cut-outs of 1 to 2
seconds in radio
mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
Switch off the RDS function if the phenomenon is
too frequent and always on the same route.
The traffic announcement (TA) is displayed. I
do not receive any traffic information.
The radio station does not broadcast traffic
information.
Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed, etc.).
An incorrect waveband is selected.
Press the BAND button to return to the
waveband on which the stations are stored.
The CD is ejected every time or is not played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files
of a format that cannot be played by the audio
system.
The CD is protected by an anti-pirating system
not recognised by the audio system.

111
Bluetooth® audio system
10– Check that the CD is inserted in the player the
right way up.
–

Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
–


Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
–


The audio system’
s CD player does not read
DVDs.
–

Because of low quality
, certain burned CDs
will not be read by the audio system.
The CD sound is of poor quality.
1.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
2.The audio settings (bass, treble, ambience) are
unsuitable.
Return bass and treble settings to 0, without
selecting an ambience.
I am unable to connect my Bluetooth
telephone.
1.It is possible that Bluetooth is switched off on
the telephone or that the telephone has been
made not visible.
–

Check that your telephone has Bluetooth
switched on.
–


Check in the telephone settings that it is
"visible to all".
2.

The Bluetooth telephone is not compatible with
the system.
To check the compatibility of your telephone
(services), visit the Manufacturer's website in
your country.
The Bluetooth connection is cut.The battery of the peripheral may not be
sufficiently charged.
Charge the battery of the peripheral device.
The "USB peripheral error" or "Peripheral not
recognised" message appears on the screen.
The USB memory stick is not recognised. The
memory stick could be corrupt.
Reformat the memory stick (FAT 32).
A telephone connects automatically,
disconnecting another telephone.
Automatic connection overrides manual
connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is not recognised when
connecting to the USB port.
The Apple
® player is of a generation that is not
compatible with a USB connection.
Connect the Apple
® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or peripheral is not recognised
when connecting to the USB socket.
Some hard disks and devices need a power
supply greater than is provided by the audio
system.
Connect the peripheral to the 230 V socket, the
12V socket or an external power supply.
Ensure that the device does not transmit
a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the sound cuts
momentarily. Some telephones prioritise connection of the
"hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not all of the tracks are
played.
In "Random all" play, the system can only take
into account up to 999 tracks.
With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.
Start the vehicle’s engine to increase the battery
charge.
The message "the audio system is
overheated" appears on the display.
In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes to
allow the system to cool.

11 2
CITROËN Connect Radio
CITROËN Connect Radio
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Radio Media and
Telephone menu status
information.
–

Privacy status information.
–


Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).

11 3
CITROËN Connect Radio
11

In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice commands: This control is located on the steering wheel or
at the end of the lighting control stalk (depending
on equipment).
Short press, smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.

11 4
CITROËN Connect Radio
Menus
Applications

Access configurable equipment.
Radio Media

Select an audio source or radio station.
Telephone

Connect a mobile phone via Bluetooth®.
Run certain applications from a
smartphone connected via CarPlay
® or Android
Auto.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Driving

Activate, deactivate or configure certain vehicle functions.
Navigation

Configure the navigation and select your
destination via CarPlay® or Android Auto.

11 5
CITROËN Connect Radio
11Air conditioning
21,518,5

Manage various temperature and air flow
settings.
Applications
Viewing photos
Insert a USB memory stick in the USB port.
To protect the system, do not use a USB hub.
The system can read folders and image files in
the formats: .tiff; .gif; .jpg/jpeg; .bmp and .png.
Press Applications to display the main
page.
Press "Photos".
Select a folder.
Select an image to view.
Press this button to display the details of
the photo.
Press the back arrow to go back a level.
Managing messages
Press Applications to display the main
page.
Press "SMS".
Select the "SMS” tab.
Press this button to select the display
settings for messages.
Press this button to search and select a
recipient.
Select the "Quick messages” tab.
Press this button to select the display
settings for messages.
Press this button to write a new message.
Press the bin alongside the selected
message to delete it.
Press this button alongside the selected
message to display the secondary page.
Press this button to edit and modify the
existing text.
Press this button to write a new message.
Press the bin to delete the message.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press the frequency.
Enter the FM and AM waveband values
using the virtual keypad.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.

11 6
CITROËN Connect Radio
Changing the waveband
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If
the star is solid, the radio station is
already preset.
Or
Select a radio station or frequency.
Press "Preset ".
Make a long press on one of the buttons
to preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "RDS".
Press in the shaded area to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "News".
Press in the shaded area to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that transmits this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
TA message can be heard. Normal play of the
previously playing media resumes at the end of
the message.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "TA ".
Press in the shaded area to confirm.
Audio settings
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Audio settings".
Select the "Tone", "Balance", "Sound ",
"Voice" or "Ringtones" tab to configure
the sound settings.
Press the back arrow to confirm.
In the "Tone" tab, the Ambience, Bass ,
Medium and Treble sound settings are
different and independent for each audio
source.
In the "Balance” tab, the All passengers,
Driver and Front only settings are common
to all sources.
In the "Sound ” tab, activate or deactivate
"Volume linked to speed ", "Auxiliary input"
and "Touch tones ".

11 7
CITROËN Connect Radio
11The balance/distribution (or spatialisation with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical
order.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to select "DAB band".
Press in the shaded area to confirm.
FM-DAB Follow-up
"DAB" does not cover 100% of the territory.
When the digital radio signal is poor, the
"FM-DAB Follow-up" enables you to continue
listening to the same station by automatically
switching to the corresponding "FM" analogue
station (if there is one).
Press Radio Media to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Activate/deactivate "FM-DAB Follow-up ".
Press in the shaded area to confirm.
If "FM-DAB Follow-up" is activated, there
may be a time offset of a few seconds
when the system switches to "FM" analogue
radio, and in some cases a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
To minimise this time lag, storing radio
stations in the "DAB" band is recommended.
If the "DAB" station being listened to is
not available on "FM", or if "FM-DAB
Follow-up" is not activated, the sound will cut
out when the digital signal becomes too weak.
Media
USB port
Insert the USB memory stick into the USB
port or connect the USB device to the
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.

11 8
CITROËN Connect Radio
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For