bluetooth CITROEN C-ELYSÉE 2021 User Guide

11 0
Bluetooth® audio system
the passenger compartment for optimum
performance.
The Arkamys
© software installed in your audio
system processes the digital signals of all
the media players (radio, CD, MP3...) and
makes it possible to recreate a natural sound
setting, with a harmonious placement of the
instruments and voices in space, facing the
passengers, positioned at the height of the
windscreen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system.
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different sound
sources, which can generate audible differences
when changing source (radio, CD, etc.).
Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
When changing the settings for treble and
bass, the ambience setting is deselected.
When changing the ambience setting, treble
and bass are reset to zero.
Choosing an ambience imposes settings for
treble and bass. Modifying one without the other
is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
When changing the balance setting,
distribution is deselected.
Choosing a distribution setting imposes a
balance setting. Modifying one without the other
is not possible.
Modify the balance or distribution settings to
obtain the desired sound quality.
The reception quality of the tuned radio
station gradually deteriorates or the stored
stations are not working (no sound, 87.5 Mhz
is displayed, etc.).
1.The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in the
geographic area.
2.The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS tracking mode.This phenomenon is normal and does not
indicate a failure of the audio equipment.
3.The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
Have the antenna checked by the network
CITROËN.
Sound cut-outs of 1 to 2
seconds in radio
mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
Switch off the RDS function if the phenomenon is
too frequent and always on the same route.
The traffic announcement (TA) is displayed. I
do not receive any traffic information.
The radio station does not broadcast traffic
information.
Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed, etc.).
An incorrect waveband is selected.
Press the BAND button to return to the
waveband on which the stations are stored.
The CD is ejected every time or is not played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files
of a format that cannot be played by the audio
system.
The CD is protected by an anti-pirating system
not recognised by the audio system.

111
Bluetooth® audio system
10– Check that the CD is inserted in the player the
right way up.
–

Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
–


Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
–


The audio system’
s CD player does not read
DVDs.
–

Because of low quality
, certain burned CDs
will not be read by the audio system.
The CD sound is of poor quality.
1.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
2.The audio settings (bass, treble, ambience) are
unsuitable.
Return bass and treble settings to 0, without
selecting an ambience.
I am unable to connect my Bluetooth
telephone.
1.It is possible that Bluetooth is switched off on
the telephone or that the telephone has been
made not visible.
–

Check that your telephone has Bluetooth
switched on.
–


Check in the telephone settings that it is
"visible to all".
2.

The Bluetooth telephone is not compatible with
the system.
To check the compatibility of your telephone
(services), visit the Manufacturer's website in
your country.
The Bluetooth connection is cut.The battery of the peripheral may not be
sufficiently charged.
Charge the battery of the peripheral device.
The "USB peripheral error" or "Peripheral not
recognised" message appears on the screen.
The USB memory stick is not recognised. The
memory stick could be corrupt.
Reformat the memory stick (FAT 32).
A telephone connects automatically,
disconnecting another telephone.
Automatic connection overrides manual
connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is not recognised when
connecting to the USB port.
The Apple
® player is of a generation that is not
compatible with a USB connection.
Connect the Apple
® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or peripheral is not recognised
when connecting to the USB socket.
Some hard disks and devices need a power
supply greater than is provided by the audio
system.
Connect the peripheral to the 230 V socket, the
12V socket or an external power supply.
Ensure that the device does not transmit
a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the sound cuts
momentarily. Some telephones prioritise connection of the
"hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not all of the tracks are
played.
In "Random all" play, the system can only take
into account up to 999 tracks.
With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.
Start the vehicle’s engine to increase the battery
charge.
The message "the audio system is
overheated" appears on the display.
In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes to
allow the system to cool.

11 2
CITROËN Connect Radio
CITROËN Connect Radio
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Radio Media and
Telephone menu status
information.
–

Privacy status information.
–


Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).

11 4
CITROËN Connect Radio
Menus
Applications

Access configurable equipment.
Radio Media

Select an audio source or radio station.
Telephone

Connect a mobile phone via Bluetooth®.
Run certain applications from a
smartphone connected via CarPlay
® or Android
Auto.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Driving

Activate, deactivate or configure certain vehicle functions.
Navigation

Configure the navigation and select your
destination via CarPlay® or Android Auto.

11 8
CITROËN Connect Radio
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For

11 9
CITROËN Connect Radio
11CarPlay® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press Telephone to
display the CarPlay® interface.
Or
If the smartphone has already connected
by Bluetooth®.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to go to the
secondary page.
Press "CarPlay" to display the CarPlay®
interface.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Android Auto smartphone connection
Depending on country.
On the smartphone, download the
Android Auto application.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "Android Auto" to start the
application in the system.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.

120
CITROËN Connect Radio
There may be a pause before applications become available,
depending on the quality of the network.
Pairing a Bluetooth®
telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the name of the system in the list
of detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data ".
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main
page.
Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to
display the list of paired devices.
Press the "Details" button for a paired
device.
Select one or more profiles.
Press "OK" to confirm.
Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main
page.

121
CITROËN Connect Radio
11Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to
display the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the basket at the top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted PHONE button to accept an
incoming call.
And
Make a long press
on the steering mounted PHONE button
to reject the call.
Or
Press "End call".
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the main
page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the main
page.
Or press and hold
the steering mounted PHONE button.
Press "Contacts".
Select the desired contact from the displayed list.
Press "Call".
Calling a recently used
number
Press Telephone to display the main
page.
OrPress and hold
the steering mounted button.
Press "Recent calls".
Select the desired contact from the displayed list.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Setting the ringtone
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Ring volume" to display the
volume bar.
Press the arrows or move the slider to set
the ring volume.
Settings
Configuring profiles
Press Settings to display the main page.
Press "Profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".

124
CITROËN Connect Radio
The connected device does not automatically
launch playback.
►
Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►

Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible. The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa. ►


Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.

125
CITROËN Connect Nav
12CITROËN Connect Nav

GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system in
Bluetooth mode.
–


Using the smartphone.
–


Connection to the CarPlay®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy Economy Mode is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Adjustment of the volume.
Use the buttons either side of or below the touch
screen for access to the menus, then press the
virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper band of the touch screen:
–

Reminder of the air conditioning information
(depending on version), and direct access to the
corresponding menu.
–


Go directly to the selection of the audio
source, to the list of radio stations (or list of titles
depending on the source).
–


Go to the message notifications, emails, map
updates and, depending on the services, the
navigation notifications.
–


Go to the settings for the touch screen and the
digital instrument panel.