battery CITROEN C-ZERO DAG 2017 Handbook (in English)

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C-Zero_en_Chap05_securite_ed01-2016
Localised Assistance Call
To reactivate geo-location, simultaneously
press the "Localised Emergency Call" and
"Localised Assistance Call" buttons again,
followed by a press on "Localised Assistance
Call" to confirm.
Operation of the systemPress this button for more than
2 seconds to request assistance
if the vehicle breaks down. If you purchased your vehicle outside
the Brand's dealer network, we suggest
that you have a dealer check and, if
desired, modify the configuration of
these services.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
For technical reasons, particularly
to improve the quality of Telematic
services to customers, the
manufacturer reserves the right to carry
out updates to the vehicle's on-board
telematic system.
The fault with the system does not
prevent the vehicle being driven. When the ignition is switched on,
the green indicator lamp comes
on for 3 seconds indicating that
the system is operating correctly.
If the orange indicator lamp
flashes then goes off: the system
has a fault.
If the orange indicator lamp is on fixed: the
back-up battery should be replaced.
In both cases, the emergency and assistance
calls service may not work.
Contact a qualified repairer as soon as
possible. A voice message confirms that the call has
been made**.
**

D
epending on the geographic cover for
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle. The list of countries covered by Telematic
services is available at dealers or on your
country's website.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geo-location
You can deactivate geo-location by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by a press on "Localised
Assistance Call" to confirm.
Safety

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C-Zero_en_Chap05_securite_ed01-2016
Engine brake reduction indicator lamp
Your vehicle is equipped with a system for the
recovery of energy during deceleration which
uses the engine brake.
It recovers into the traction battery some of the
energy generated when the vehicle slows down
(e.g. on a long descent) to improve the range
of the battery and so the distance that can be
travelled between charges.
When the traction battery has been charged
fully and for the first few miles (or kilometres) of
use of the vehicle, the engine brake is reduced
temporarily.We therefore recommend that you anticipate
your braking as much as possible: use the
brake pedal to slow down or stop the vehicle.
This indicator lamp flashes on the
instrument panel, inviting you to
adapt your driving accordingly. The braking power is never reduced
while the indicator lamp is flashing.
Safety

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C-Zero_en_Chap06_conduite_ed01-2016
Starting - stopping the vehicle
- Position 1: LOCK The steering is locked.
-

P
osition 2: ACC
T

he ancillaries (radio, 12 V socket, etc.)
can be used.
-

P
osition 3: ON
I

gnition on.
-

P
osition 4: S TA R T
"

Ready" lamp on.
M

otor ready to drive the vehicle.
Ignition switch
F Check that the drive selector is in position P.
F

I
nsert the key in the ignition switch.
F

T
urn the key to position 4 (S TA R T ) .
StartingStopping
F Stop the vehicle.
F
K eep your foot on the brake pedal.
F

P
lace the drive selector in position P .
F

A
pply the parking brake.
F

T
urn the key to position 1 (LOCK) .
F

R
emove the key from the ignition switch.
F

H

old it in this position for a few
seconds until the " RE ADY " lamp
comes on accompanied by an
audible signal.
F

R

elease the key.
T

he key returns automatically to
position


3


(ON) . Do not attach any heavy objects to the
key as this could weigh down on it when
in the ignition switch and cause a fault.
If you use the ancillaries for a prolonged
period (with the key in the ACC
position), you risk discharging the 12 V
battery. Starting your vehicle will then
no longer be possible. Be aware.
Driving

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C-Zero_en_Chap06_conduite_ed01-2016
The under-inflation alert is only reliable
if the system has been reinitialised
with the four tyre pressures correctly
adjusted.Go to a CITROËN dealer or a qualified
workshop
to have the system checked
or, following the repair of a puncture, to
have the original wheel, equipped with a
sensor, refitted.
The reinitialisation instruction is entered in
the instrument panel screen screen, with the
ignition on and the vehicle stationary.
F

P

ress button A to select the function..
F

P

ress and hold button A for at least
3


seconds
to reinitialise the under-inflation
detection system.
Reinitialisation of the system is confirmed
by the flashing of the warning lamp in the
instrument panel.
You then have to drive about 100 metres before
the warning lamp goes off.
Operating fault
The flashing and then fixed illumination
of the under-inflation warning lamp
indicates a fault with the system.
In this case, monitoring of the tyre pressures is
not assured.
This alert is also displayed if:
-

o

ne or more wheels is not fitted with a
sensor.
-

a w

ireless device operating on the same
frequency is close to the vehicle.
-

t

here are accumulations of snow or ice in
the wings or in the wheel rims.
-

t

he state of charge of the tyre pressure
monitoring system battery is too low.
-

t

he wheel sensor identifiers have not been
memorised in the system by a CITROËN
dealer or a qualified workshop. Any tyre repair or replacement on a
wheel fitted with this system must be
carried out by a CITROËN dealer or a
qualified workshop.
If you fit the second set of tyres
memorised in the system, a fault will
be signalled until the second set is
selected in the configuration menu.
Driving

97
Charging the main battery
Normal charging
During charging, if you
wear a pacemaker or other
electrical medical device, you F
A pply the parking brake and put the drive
selector in position P .
F

S
witch off all electrical consumers and turn
the ignition switch to the "LOCK" position.
In most European countries, CITROËN
has established a partnership with a
specialist company that can check and
bring your electrical installation up to
standard. For more information, contact
a CITROËN dealer. In the event of damage to or
deterioration of the charging cable or
control unit, do not use it. Contact a
CITROËN dealer if in doubt or for a
replacement.You must always use only a genuine
CITROËN charging cable.
Before connecting, check that the
electrical installation you want to use
meets standards* and is compatible
with the rating of your charging unit.
If in doubt, call upon a professional
installer.
There are sockets available that are
specially designed for charging electric
vehicles.
For sockets dedicated to charging an
electric vehicle, refer to the installation
instructions for the socket.
In all cases, it is recommended that
that you first have an initial check
and then regular checks
carried out
on your installation by a qualified
electrician.
* For example, in France the standard is NF C 15 -100. must not stay inside the vehicle or near
the vehicle, charging cable, charging
unit or charging point, even for a short
time.
It is also important that you take advice
from your doctor on the precautions to
take and observe.
There are two types of charging you can use:
normal or fast.
Normal charging should be favoured; it is done
from a domestic mains power point.
Fast charging is done at a compatible fast
charging station.
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Practical information

99
F Check that the charging lamp in the instrument panel and
the green CHARGING lamp of
the control unit are on fixed.
The start of charging may be
accompanied by the noise of a fan
running. This noise is per fectly normal.
The charge may be interrupted at any
time by withdrawing the charging plug.
If this is not the case, charging has not
started; repeat the procedure, ensuring that all
connections are correct.
The state of charge indicator for the main
battery is displayed in the instrument panel and
the number of bars illuminated increases as the
battery is charged.
If exceptionally you have to interrupt the
charge by disconnecting the charging
cable from the power point, it is
essential to first press the Manual Stop
button on the control unit.Control unit
There are four indicator lamps:
- S TOP: on red.
I

t indicates that charging has been
interrupted by a press on the Manual Stop
button . This action is essential before
disconnecting the charging cable from the
power point when charging.
-

P
OWER : on green.
I

t indicates that the electric connection has
been established. If it does not come on,
check that the connections are correct. If
the problem persists, contact a CITROËN
dealer or a qualified workshop.
-

F
A U LT : on red.
I

t indicates the presence of a fault. Check
that the connections are correct. If this
warning lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
-

C
HARGING : on green.
I

t indicates that charging is in progress.
If it does not come on, check that the
connections are correct. If the problem
persists, contact a CITROËN dealer or a
qualified workshop.
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Practical information

100
This type of control unit that has a system for
recognising the type of power point (depending
on country). It detects the power rating of your
domestic power point and is able to support
and select the best current rating to ensure
safe charging:
-
14
A (FAST): if your electrical installation
supports it.
-

8 A
(NORMAL): if your electrical
installation is standard. As a safety measure, the motor will
not start when the charging cable is
connected to the vehicle's socket.
Also, any attempt to start the motor
interrupts the charging procedure. It will
then be necessary to disconnect and
reconnect the charging cable plug to
continue charging.
The charge lamp in the instrument panel going
off and flashing of the green CHARGING lamp
indicate that charging is complete.
F

P
ress the button to remove the charging
plug.
F

R
efit the protective cover to the charging
cable.
F

C
lose the charging socket cover, then the
flap.
F

D
isconnect the charging cable from the
power point.
F

S
tow the charging cable in the bag
provided. If the 12 V battery is discharged, it is not
possible to charge the main battery.
While charging, do not do anything
under the bonnet, even with the ignition
off, as the cooling fan may start at any
time (risk of injury).
You must wait for at least one hour
after the end of the charging procedure
before doing anything under the bonnet,
as some areas may be extremely hot
(risk of burns).
Practical information

101
After removing the charging plug from
the vehicle's socket, do not leave
the cable connected to the electric
power point (risk of short circuit or
electrocution if there is contact or
immersion in water). After charging, close the charging
socket cover and flap.
Take care to avoid the ingress of water
or dust to the socket and its cover
or the charging plug (risk of fire or
electrocution).
In the event of an accident or an impact
to the underbody of the vehicle (contact
with a raised kerb, a bollard, street
furniture, etc.), the electric circuit or the
main battery may be damaged. Have
your vehicle checked by a CITROËN
dealer or a qualified workshop.
Never touch the 300 V components, nor
the orange cables.
Vehicle out of use for a long
period
When your vehicle is going to be out
of use for a long period, charge the
main battery completely every three
months (following the normal charging
procedure).
Before charging, check that the
12 V battery is not disconnected or
discharged. If this is the case, refer
to the "12 V battery" section for
reconnecting or charging the battery.
In the event of serious damage to
the main battery, never touch liquids
coming from this component.
In the event of contact with your body,
wash abundantly with water and contact
a doctor without delay.
To optimise the ser vice life of the
main battery, recharge it completely
ever y
2 weeks.
For a complete charge, follow the
normal charging procedure (domestic
power point) without interruption, until it
stops automatically (charging warning
lamp goes off in the instrument panel).
In addition, ever y 3 months, carr y
out

this complete recharge of the
main batter y from a state of charge
of 2 bars or less .
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Practical information

102
Control unit statuses
Lit in the corresponding indicator
lamp colour.Flashing in the corresponding
indicator lamp colour.
Of f.
POWER FA U LTCHARGING
Normal operation
As soon as the charging cable is connected to a socket, all of the indicator lamps come on for
approximately 0.5 second.
Once the initialisation process is complete:
●

i
f the charging cable is not connected to the vehicle's socket.
●

i
f the charging cable is connected to the vehicle's socket, but the vehicle is not charging.
When the traction battery is being charged.
When charging is complete.
POWER FA U LTCHARGING
Operating faults and solutions
If a current leak is detected or the charging cable is faulty.
-

S
top the charging procedure immediately and contact a CITROËN dealer or a qualified workshop.
If the charging cable is faulty.
-

S
top the charging procedure immediately and contact a CITROËN dealer or a qualified workshop.
If the indicator lamp on the control unit does not come on when the charging cable is connected to the
socket, check the socket's circuit breaker:
●

i
f the circuit breaker has cut out, your electrical installation may not be compatible with the use of the
charging cable:
-

c
ontact a professional to have your electrical installation checked and repaired.
●

i
f the circuit breaker has not cut out:
-

d
o not use the charging cable and contact a CITROËN dealer or a qualified workshop.
Practical information

103
Using a public charging point for normal charging
Some public charging points include a charging cable.
In this case, use the cable provided.
In Mode 3, regardless of the power of the charging point, charging will be limited to 16 A maximum. For more information on the charging times,
refer to the Motor and main battery section.
Several types of electrical socket may be available for charging your vehicle.
Before starting the charging procedure, use the table below to identify the correct type of socket and use the corresponding charging cable.
Domestic power point "Mode 3 - Type 2" socket "Mode 3 - Type 3" socket
"Mode 2" cable
(supplied with your vehicle) "Mode 3 - Type 2" cable
(available as an accessory) "Mode 3 - Type 3" cable
(available as an accessory)
7
Practical information