adblue CITROEN C3 2021 User Guide

38
In the event of detection of a fault with the SCR emissions control system
In the event of detection of a faultDuring an authorised driving phase (between 650 miles and 0 miles) (1 100 km and 0 km)
A system that prevents engine starting is activated automatically 650 miles (1 100 km) after confirmation of a fault with the SCR emissions
control system. Have the system checked by a CITROËN dealer or a qualified workshop as soon as possible.
If it is a temporary fault, the alert
disappears during the next journey,
after a self-diagnostics test of the SCR
emissions control system.
The AdBlue, SERVICE and engine self-
diagnostics warning lamps come on,
accompanied by an audible signal and the
display of the message "Emissions fault".
The alert is triggered when driving, when
the fault is detected for the first time, then
when switching on the ignition for subsequent
journeys, while the fault persists.
If a fault with the SCR system is confirmed (after
30 miles (50 km) covered with the permanent
display of the message signalling a fault), the
SERVICE and engine self-diagnostics warning
lamps come on and the AdBlue warning lamp
flashes, accompanied by an audible signal and
the temporary display in the instrument panel
of "NO START IN" and a distance, indicating
the remaining range expressed in miles or
kilometres before engine starting is prevented
(e.g. "NO START IN 350
miles" means that
starting will be prevented in 350 miles).
While driving, this display appears every 30 seconds
while the fault with the SCR system persists.
The alert is repeated when switching on the
ignition.
You should go to a CITROËN dealer or a
qualified workshop as soon as possible.
Other wise, you will not be able to restart your
engine. Starting prevented
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.
You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
Every time the ignition is switched on, the
SERVICE and engine self-diagnostics warning
lamps come on and the AdBlue warning lamp
flashes, accompanied by an audible signal and
the temporary display of "NO START IN" and
0 miles or kilometres ("NO START IN 0 miles"
means that starting is prevented).
Instruments

212
B618_en_Chap07_info-pratiques_ed01-2016
To p p i n g u p
The reservoir must be topped up without delay
by a CITROËN dealer or a qualified workshop.
Diesel fuel additive level
(Diesel with particle filter)
The additive reservoir low level is
indicated by fixed illumination of this
warning lamp, accompanied by an
audible signal and a message that
the particle filter additive level is too
low.Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to
health or indeed very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Take used oil to a CITROËN dealer or
a qualified workshop (France) or to an
authorised waste disposal site.
Used products
AdBlue level
An alert is triggered when the reserve level is
reached.
To avoid statutory immobilisation of the vehicle,
the AdBlue must be topped up.
For more information on AdBlue and the SCR
system, and in particular topping up, refer to
the corresponding section.
Practical information

215
B618_en_Chap07_info-pratiques_ed01-2016
AdBlue® and SCR system
for BlueHDi Diesel engines
To assure respect for the environment and
conformity with the new Euro 6 emissions
standard, without adversely affecting the
per formance or fuel consumption of Diesel
engines, CITROËN has taken the decision to
equip its vehicles with an effective system that
associates SCR (Selective Catalytic Reduction)
with a particle filter (FAP) for the treatment of
exhaust gases.
SCR system
Using a fluid called AdBlue® containing urea, a
catalytic converter turns up to 85% of nitrogen
oxides (NOx) into nitrogen and water, which are
harmless to health and the environment. Once the AdBlue
® tank is empty, a
s
ystem required by regulations prevents
starting of the engine.
If the SCR

system is faulty, the level
of emissions from your vehicle will no
longer meet the Euro 6 standard: your
vehicle becomes polluting.
In the event of a confirmed fault
with the SCR system, you must go
to a CITROËN dealer or a qualified
workshop as soon as possible: after
a running distance of 650 miles
(1

100 km), a system will be triggered
automatically to prevent engine starting.
In either case, a range indicator gives
you the distance you can travel before
the vehicle is immobilised.
The AdBlue® is held in a special tank with
a capacity of about 15 litres: this provides
a driving range of about 11 000 miles
(18

000

km). An alert is triggered automatically
to warn you when the reserve level is
reached: you can then drive about 1 500 miles
(2

400

km) before the tank is empty.
Freezing of the AdBlue
®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater
for the AdBlue
® tank, allowing you
to continue driving in all weather
conditions.
7
Practical information

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B618_en_Chap07_info-pratiques_ed01-2016
Precautions in use
Keep AdBlue® out of the reach of
children, in its original container or
bottle.
Never transfer AdBlue
® to another
container: it would lose its purity.
Never dilute AdBlue
® with water.
Never pour AdBlue® into the Diesel fuel
tank.
Never top up from an AdBlue
®
dispenser reserved for heavy goods
vehicles.
Use only AdBlue
® fluid that meets the
ISO

22241 standard. The supply in a non-drip container or bottle
simplifies topping up. You can obtain 1.89
litre
(half a US gallon) bottles or 5 or 10 litre
containers from a CITROËN dealer or a
qualified workshop.
AdBlue
® is a urea-based solution. This liquid is
non-flammable, colourless and odourless (kept
in a cool area).
In the event of contact with the skin, wash
the affected area with soap and running
water. In the event of contact with the eyes,
wash (irrigate) the eyes with large amounts of
water or with an eye wash solution for at least
15

minutes. If a burning sensation or irritation
persists, get medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high exterior temperature,
for example), the risk of release of ammonia
cannot be excluded: do not inhale the fluid.
Ammonia vapour has an irritant effect on
mucous membranes (eyes, nose and throat).
Topping up the AdBlue®
Practical information

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B618_en_Chap07_info-pratiques_ed01-2016
Recommendations on storage
Never store bottles of AdBlue® in your
vehicle.
Procedure
Park the vehicle
F Switch off the ignition and remove the key from the switch to switch off the engine.
or
F

W
ith Keyless Entry and Starting, press the
" START/STOP " button to switch off the
engine.
AdBlue
® freezes at about -11°C and
deteriorates above 25°C. It is recommended
that bottles be stored in a cool area and
protected from direct sunlight .
Under these conditions, the fluid can be kept
for at least a year .
If the additive has frozen, it can be used once it
has completely thawed out. Before topping up, ensure that the vehicle is
parked on a flat and level sur face.
In wintry conditions, ensure that the
temperature of the vehicle is above -11°C.
Otherwise the AdBlue
® may be frozen and
so cannot be poured into its tank. Park your
vehicle in a warmer area for a few hours to
allow the top-up to be carried out.
Open the filler
F With the vehicle unlocked, open the fuel filler flap; the blue filler cap for the AdBlue®
tank is located to the right of the black fuel
filler cap.
F

T

urn the blue cap a quarter of a turn anti-
clockwise.
F

R

emove the blue cap.
Do not dispose of AdBlue
® bottles or
containers in the household waste.
Place them in a container provided for
this purpose or take them to your dealer.
7
Practical information

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B618_en_Chap07_info-pratiques_ed01-2016
To p u p
F Obtain a bottle of AdBlue®. After first
checking the use-by date , read carefully
the instructions on use on the label before
pouring the contents of the bottle into your
vehicle's AdBlue
® tank.
Important : if your vehicle's AdBlue
®
tank is completely empty

- which is
confirmed by the alert messages and
the impossibility of starting the engine
-
you must add at least 4 litres and no
more than 10 litres. If any fluid is spilt or splashed, wash
immediately with cold water or wipe with
a damp cloth.
If the fluid has crystallised, clean it off
using a sponge and hot water.
Important:
when topping up after
running out of AdBlue , signalled
by the message " To p up AdBlue:
starting impossible ", you must wait for
about 5 minutes before switching the
ignition on again, without opening the
driver's door, unlocking the vehicle,
introducing the remote control key
into the ignition switch, or placing
the Keyless Entr y and Star ting
electronic key inside the vehicle.
Switch on the ignition, then wait for
10 seconds before starting the engine.
F
A
fter emptying the bottle, wipe away any
spillage around the tank filler using a damp
cloth.
Refit the filler cap
F Refit the blue cap and turn it a quarter of a turn clockwise, to its stop.
F

C
lose the filler flap.
Practical information

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B618_en_Chap08_En-cas-de-panne_ed01-2016
FuseN° Rating
(A) Functions
F25 40Towbar pre-equipment.
F26 15Automatic gearbox or LPG system.
F27 25Built-in systems inter face (BSI).
F28 30Diesel emissions control system (AdBlue
®).
F29 40Windscreen wipers.
F3 50Passenger compartment fusebox.
F30 40Diesel pre-heating unit.
F31 80Additional heating (depending on equipment).
F32 80Power steering.
F4 30A B S / E S P.
F5 70Built-in systems inter face (BSI).
F6 60Cooling fan assembly.
F7 80Built-in systems inter face (BSI).
F8 15Engine management.
F9 15Engine management.
8
In the event of a breakdown

260
B618_en_Chap11_index-alpha_ed01-2016
Accessories ...........................................117, 157
AdBlue® ............................... ......26, 36, 215, 216
Adjusting headlamps .................................... 11
2
Adjusting head restraints

................................ 77
A

djusting seat
................................................. 76
A

djusting the air distribution
.....................8
5, 88
Adjusting the air flow

.................................8
5, 88
Adjusting the date

..................................... 4
1, 54
Adjusting the height and reach of the steering wheel

...............................
.........82
Adjusting the temperature

........................8
5, 88
Adjusting the time

............................... 4
1, 54, 55
Advice on driving

..............................
....151, 152
Airbags
...............

............................. 29, 129, 137
Airbags, curtain
..................................... 13

2, 13 3
Airbags, front......................................... 13 0, 13 3
Airbags, lateral
...................................... 13

1, 13 3
AIRBUMP
® .................................................... 2 19
Air conditioning ............................... ............ 9, 87
Air conditioning, automatic

.......................8

4, 88
Air conditioning, manual
........................... 8

4, 86
Air intake

...............
.................................... 86, 88
Air vents
..............................

............................ 83
Alarm
............................................................... 72
A

nti-lock braking system (ABS)
....................12

3
Anti-slip regulation (ASR)

............................. 12

3
Anti-theft
..............................

.........................153
Armrest, front

............................................9
6, 98
Assistance call
...............................

....... 119, 121
Assistance, emergency braking
................... 12

3
Audio system

...............................
....................41
Auxiliary socket

............................................... 98
ABChild seats, ISOFIX .......................14 3 -145, 147
C ITROËN C onnect Box ....................... 1 19, 121
C
ITROËN
L
ocalised Emergency Call... 119, 121
Closing the boot

...............................
......... 57, 69
Closing the doors

.......................... 5
7, 60, 61, 68
Coat hanger
..............................

......................99
Configuration, vehicle
......................... 4

1, 44, 46
ConnectedCAM C
ITROËN
™

.......................19

3
Control, electric windows
................................ 74
C

ontrol, emergency boot release
...................69
C

ontrol, emergency door
................................ 64
C

ontrol, heated seats
...................................... 78
C

ontrol stalk, lighting
.............. 1
6, 105, 106, 110
Control stalk, wipers

..............................11

3 -115
Courtesy lamp

...............................
..........94, 240
Cruise control
................................ 1

70, 173, 178
Cruise control by speed limit recognition

.....17

3
Cup holder

...............................
........................96
Capacity, fuel tank

..............................

.......... 19 6
Cap, fuel filler

................................................ 19

6
Central locking

.................................... 6

0, 61, 70
Changing a bulb
........................... 2

34, 238, 240
Changing a fuse
............................ 2

41, 243, 246
Changing a wheel

...............................

. 226, 227
Changing a wiper blade

........................ 11

6 , 2 0 4
Changing the remote control battery

.............. 66
C

hecking the engine oil level

.......................... 35
C

hecking the levels

............................... 2

0 9 -212
Checking tyre pressures (using the kit)

........ 2

21
Checks
...............

................... 207, 208, 213, 214
Child lock

...............................

........................ 150
Children
...............................

... 141, 143 -145, 147
Children (safety)
...............................

............. 150
Child seats

............ 1

28, 134-136, 140, 141, 149
Child seats, conventional
...................... 14

0, 141
Child seats, i-Size

...............................

.......... 147 Date (setting)

...............................
.............. 41, 54
Daytime running lamps

.........1
06, 110, 234, 235
Deactivating the passenger airbag
....... 13

0, 137
Deadlocking
...............................

............... 57, 62
Demisting - defrosting

...............................9
2, 93
Dimensions
..............................

.....................257
Dipstick
................

....................................35, 209
Direction indicators
...... 1

08, 110, 234, 235, 238
Display screen, instrument panel

.................16

5
Doors
..............................................................

.68
Driving economically ......................................... 9
Driving time warning

..................................... 18

2
Dynamic stability control (DSC)

...... 2
2, 123, 125
C
D
Battery ................................... 203, 213, 248 -251
Battery, charging ............................... ............250
Battery, remote control

.............................6
3, 66
Blanking screen (snow shield)

......................2

01
Blind, panoramic roof

...................................... 95
B

lind spot monitoring system
........................18

4
Blind spot sensors
.................................. 18

, 18 4
BlueHDi
...............................

......32, 36, 215, 220
Bonnet
...............

............................................ 206
Boot
........

.......................................... 69, 95, 100
Brake discs

.................................................... 2

14
Brake lamps

...............................
...................238
Brakes
..................................................... 2

2, 214
Bulbs (changing)
...............................

... 234, 238
Alphabetical index

261
B618_en_Chap11_index-alpha_ed01-2016
Earth point, remote ............................... 207, 208
Eco-driving (advice) .......................................... 9
E
conomy mode
...............................
..............203
Electronic brake force distribution (EBFD)

...12

3
Emergency braking assistance (EBA)

..........12

3
Emergency call
..................................... 1

19, 121
Emergency switching off

...............................15

8
Emergency warning lamps
................... 1

18, 220
Emissions control system, SCR

.....................2

7
Energy economy mode

.................................20

3
Engine compartment
............................ 2

07, 208
Engine, Diesel

.............................. 1
99, 208, 220
Engine, petrol

........................................1
99, 207
Engines
..............................

...................254-256
Environment
...............................

.................9, 63
Electronic stability control (ESC)

..................12

3Gauge, fuel....................................................
19 6
Gearbox, automatic

... 9
, 161, 166, 167, 214, 248
Gearbox, manual
........ 9

, 96, 160, 166, 167, 214
Gear efficiency indicator
............................... 16

5
Gear lever
..............................

........................... 9
Gear lever, manual gearbox

.........................16

0
Glove box

..................................................9
6, 97
Hazard warning lamps
.......................... 1

18, 220
Headlamps, automatic illumination
...............................

... 106, 109, 111
Headlamps, dipped beam

............ 1
05, 234, 235
Headlamps, main beam

............... 1
05, 234, 236
Head restraints, front

......................................77
H

ead restraints, rear
.......................................79
H

eating
................
..................................9, 85, 86
Hill start assist

...............................................16

6
Hooks
...............................

.............................101
Horn ............................................................... 118
G
H
I
F
Folding the rear seats .....................................79
Fu el............................................................9, 199
Fuel consumption
.............................................. 9
F

uel tank........................................................ 198
Fusebox, engine compartment
..................... 24

6
Fuses
................

............................. 241, 243, 246
E
Fatigue detection .............................. ............182
Filling the fuel tank ........................1 96, 198, 199
Filter, air
...............

......................................... 213
Filter, Diesel fuel
........................................... 20

8
Filter, oil
......................................................... 2

13
Filter, particle
........................................ 21

2, 213
Filter, passenger compartment
..................... 2

13
Fitting a wheel

...............................
................229
Fitting roof bars

............................................. 20

5
Fittings, boot

......................................... 10

0, 102
Fittings, interior
.........................................9

6, 97
Flap, fuel filler

...............................
.........19 6, 198
Flashing indicators
........................ 1

08, 110, 235
Foglamps, rear
...................................... 1

07, 238
Foglamps, front
............................. 1

07, 234, 236 Ignition
................

............................. 91, 155, 157
Immobiliser, electronic
............................6
3, 153
Indicator, AdBlue
® range ...........................2 6, 36
Indicator, coolant temperature ........................ 3
1
Indicator, engine oil level

................................ 35
I

ndicator lamps, operation
........................ 1
6, 19
Indicators, direction
..............................1

08, 235
Inflating tyres

..............................
......9, 221, 258
Instrument panel

...............................
........ 11, 13
ISOFIX
...............

................................... 143, 14 4
Key
.......

.................................. 56, 59, 61, 63, 64
Key, electronic
........................................... 5

9 - 61
Keyless Entry and Starting
.............................5

9, 61, 63, 153, 156
Key not recognised

....................................... 15

8
Key with remote control

................................ 15

3
Kit, temporary puncture repair

..............1

01, 2 21
Jack
........

.............................................. 226, 227
Jump starting

..............................
..................249
K
J
.
Alphabetical index

262
B618_en_Chap11_index-alpha_ed01-2016
Maintenance (advice) ....................................2 19
Maintenance, routine ........................................ 9
M
ap reading lamps
......................................... 94
M

arkings, identification
................................. 25

8
Mat
.......

.....................................................96, 99
Memorising a speed

..................................... 17

0
Mirror, rear view

............................................ 10

4
Mirrors, door ..........................................103, 184
Misfuel prevention
...............................

..........198
Mountings, Isofix
...............................

............143
Oil change

...............................
......................209
Oil consumption

............................................ 20

9
OIl, engine
...............................

......................209
Opening the bonnet

...................................... 20

6
Opening the boot

..............................
.. 57, 59, 69
Opening the doors

.............................. 5
7, 59, 68Pads, brake ...................................................
2
14
Paint colour code
..........................................25
8
Panoramic glass sunroof

................................95
P

arcel shelf, rear
...................................10

1, 102
Parking brake

.................................. 1
7, 159, 214
Parking sensors, rear.................................... 187
Plates, identification ...................................... 258
Port, USB

..................................................9
6, 98
Pre-heater, Diesel
...............................

............17
Pressures, tyres
....................................2

25, 258
Pre-tensioning seat belts

..............................12

8
Priming the fuel system

................................2

20
Protecting children

........................13

0, 13 4 -13 6,
141, 143 -145, 147
Protectors
...................................................... 2

19
Puncture
................

........................................221
M
O
P
Number plate lamps ......................................23 9
N
L
Range, AdBlue ..........................................26, 36
Rear screen, demisting ................................... 93
R
echarging the battery
.................................25

0
Recirculation, air
...............................

........86, 88
Reduction of electrical load
.......................... 20

3
Regeneration of the particle filter

.................2

13
Reinitialisation of the under-inflation detection system

................................. 19

1, 192
Reinitialising the remote control

.....................67
R

eminder, key in ignition
...............................15

5
Reminder, lighting on

.................................... 10

8
Remote control

........................ 5
6, 57, 59 - 61, 63
Removing a wheel

..............................
..........229
R
Labels, identification ..................................... 25 8
Lamp, boot ............................... ...............95, 240
Lamps, parking
............................................. 11

0
Lane Departure Warning System (LDWS)

...18

3
LEDs - Light-emitting diodes

........................11

0
Level, AdBlue
................................................ 2

12
Level, brake fluid

........................................... 2

10
Level, Diesel additive
.................................... 2

12
Level, engine coolant

.............................. 3
1, 211
Level, engine oil

...............................
.......35, 209
Levels and checks

..............................
...2 07-212
Level, screenwash fluid

................................2

11
Light-emitting diodes - LEDs

................11

0 , 2 4 0
Lighting
................

............................................ 16
Lighting, guide-me home

..............................111
L

ighting, interior
.............................................. 94
L

ighting, welcome
......................................... 111
Lo

ading
..............................
............................... 9
Load reduction mode

.................................... 20

3
Localised Assistance Call
..................... 1

19, 121
Locating your vehicle

...................................... 58
Lo

cking
...................................................... 5
7, 63
Locking from the inside

...................................70
L

ow fuel level
..............................
..................19 6
Alphabetical index