check engine CITROEN C3 AIRCROSS 2021 Handbook (in English)

46
Ease of use and comfort
Front demist - defrost
These markings on the control panels indicate the control positions for rapid
demisting or defrosting of the windscreen and
side windows.
During the winter period, direct the side air
vents towards the side windows to optimise their
demisting and defrosting.
With control panel on the
centre console
On / Off
► Put the temperature and air flow controls to the appropriately marked position.► Press this button to distribute the air to the "Windscreen" position, its indicator
lamp comes on.
► Check that recycling of interior air is deactivated: its indicator lamp must be off.► Put the air flow control to the 0 position.
With touch screen
On / Off
► Press this button, its indicator lamp comes on.
The system automatically manages the air
conditioning, air flow and air intake, and provides
optimum distribution towards the windscreen and
side windows.
► To switch it off, press this button again; its indicator lamp goes off.
With Stop & Start, when demisting
- defrosting has been activated, STOP
mode is not available.
Heated windscreen

In cold weather, this system heats the whole of
the windscreen, as well as the areas alongside
the windscreen pillars.
Without changing the settings for the air
conditioning system, it allows faster release
of the windscreen wiper blades when they
are frozen to the windscreen and helps avoid
the accumulation of snow resulting from the
operation of the windscreen wipers.
On/Off


► With the engine running, press this button to activate/deactivate the function (confirmed by an
indicator lamp).
The function is activated when the exterior
temperature drops below 0°C. It is deactivated
automatically when the engine is switched off.
► Pressing the button again switches off the system; its indicator lamp goes off.
The system is automatically deactivated every
time the engine is switched off.
Rear screen demist
- defrost



On / Off
► Press this button to demist/defrost the rear screen and, depending on version, the door
mirrors. The button indicator lamp comes on.
Defrosting switches off automatically to prevent
excessive electrical consumption.
► It is possible to stop the demisting / defrosting operation before it is switched off automatically
by pressing this button again. The button
indicator lamp goes off.
Switch off the demisting/defrosting of the rear screen and door mirrors as
soon as appropriate, as lower current
consumption results in reduced fuel
consumption.
Rear screen demisting - defrosting can
only be operated when the engine is
running.

48
Ease of use and comfort
Glove box

► To open the glove box, pull the handle
towards you.
It contains the front passenger airbag
deactivation switch.
12 V accessory sockets

► Always use the correct adapter to connect a
12 V accessory (max. power: 120 W).
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger



It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device in its centre.

When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge
multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.

49
Ease of use and comfort
3State of the
indicator lampMeaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device
detected.
Charging.
Flashing orange Foreign object detected in
the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's
battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the centre of the charging zone.
or
– remove the device and try again in a quarter of an hour.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
USB port


A USB port is located on the central console.
It allows the connection of a portable device or a
USB memory stick.
It reads the audio files which are sent to your
audio system and played via the vehicle's
speakers.
You can manage these files using the steering
mounted controls or those on the touch screen
tablet.
When the USB port is used, the portable
device charges automatically.
A message is displayed if the power drawn
by the portable device exceeds the current
supplied by the vehicle.
Front armrest
Height adjustment

► Lower the armrest completely .► Lift it again to the desired position (low , intermediate or high).► Once it is in the high position, lift it to unlock it and bring it to the low position.
Card holder

67
Safety
5Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).– Emergency braking assistance (EBA).– Anti-slip regulation (ASR).– Dynamic stability control (DSC).
Anti-lock braking system (ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a CITROËN dealer or a qualified
workshop.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on
the driving wheels to avoid wheel spinning. It
also enhances the vehicle's directional stability
while accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This warning lamp on the instrument panel flashes to indicate that they are
operating.
Deactivation / Reactivation
In exceptional conditions (starting a vehicle stuck
in mud, immobilised in snow, on soft ground,
etc.), it may be useful to deactivate the ASR
system to freely spin the wheels and regain
traction.
Reactivate the system as soon as the level of
grip permits.
It is set via the Driving / Vehicle touch
screen menu.

68
Safety
► Or, depending on version, turn the “Grip control” knob to this position.Deactivation is confirmed by the illumination of this indicator lamp in the
instrument panel and the display of a message.
The ASR system is reactivated automatically
every time the ignition is switched back on or
from 31 mph (50 km/h).Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a system malfunction, this warning lamp comes on, accompanied by
an onscreen message and audible signal.
Contact a CITROËN dealer or a qualified
workshop to have the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures used by CITROËN dealers.
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Grip control
A special, patented traction control system which improves driveability on snow, mud and sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes


Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80 km/h))
All terrain (mud, damp
grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50 km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120 km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
You can deactivate the ASR and DSC systems by turning the knob to the "OFF "
position.
The ASR and DSC systems will no longer act on the operation of the engine

86
Driving
Driving recommendations
► Observe the driving regulations and remain vigilant whatever the traffic conditions.► Monitor your environment and keep your hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that require close attention (such as adjustments).► During long trips, take a break every two hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not exceed 15 cm, taking account of waves that might be generated by other users,► deactivate the Stop & Start function,► drive as slowly as possible without stalling. In all cases, do not exceed 6 mph (10 km/h),► do not stop and do not switch off the engine.On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.

87
Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys include an electronic engine
immobiliser system, whose secret code must be
recognised in order for starting to be possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:– 1. Stop : inserting and removing the key,
steering column locked.
– 2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
– 3. Starting.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or portable devices to be charged.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode : the power supply is cut off

88
Driving
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, place the gear
selector in mode N or P then fully depress the
brake pedal.
► Insert the key into the ignition switch; the system recognises the code.► Unlock the steering column by simultaneously turning the steering wheel and the key.
In certain cases, you may have to apply
significant force to move the steering
wheel (wheels on full lock, for example).
► With a petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
With petrol engines , after a cold start,
preheating the catalytic converter can
cause noticeable engine vibrations for anything up to 2 minutes while stationary with
the engine running (accelerated idle speed).
► With a Diesel engine, turn the key to position
2, ignition on, to operate the engine preheating
system.
Wait until this warning lamp goes off in the instrument panel, then operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine.
Contact a CITROËN dealer or a qualified
workshop.
In mild conditions, do not leave the
engine at idle to warm up but move off
straight away and drive at moderate speed.
Switching off the engine
► Immobilise the vehicle.► With the engine at idle, turn the key to position 1.► Remove the key from the ignition switch.► To lock the steering column, turn the steering wheel until it locks.
To facilitate unlocking of the steering
column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also cut off - risk of
loss of control of the vehicle!
Check that the parking brake is correctly
applied, particularly on sloping ground.
When leaving the vehicle, keep the key in
your possession and lock the vehicle.
Energy economy mode
After the engine has stopped (position 1. Stop),
for a maximum combined duration of about thirty
minutes, you can still use functions such as the
audio and telematics system, courtesy lamps,
windscreen wipers, dipped beam headlamps,
etc.
For more information on Energy
economy mode, refer to the
corresponding section.
Key left in
When opening the driver's door, an alert
message is displayed, accompanied by an
audible signal, to remind you that the key is still in the ignition switch at position 1 (Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
Starting / Switching off the
engine with Keyless Entry
and Starting
The electronic key must be present in the
passenger compartment.
If it is not detected, a message is displayed.
Move the electronic key so that the engine
can be started or switched off.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.

94
Driving
► Push forwards to shift down a gear.The gearbox only changes gear if the road
speed and engine speed permit; apart from
this condition, the rules for automatic operation
temporarily apply.
D disappears, and the gears engaged appear in
succession on the instrument panel.
If the engine speed is too low or too high, the
selected gear flashes for a few seconds, then the
gearactually activated is displayed.
It is possible to change from position D to
position M
at any time.When the vehicle is stationary or moving
very slowly, the gearbox selects gear M1
automatically.
The Sport and Snow programmes are inactive
in manual operation.
This symbol is displayed if a gear is not engaged correctly (gear selector between
two positions).
Switching off the vehicle
Before switching off the engine, it is possible to
engage position P or N to place the gearbox in
neutral.
In both cases, apply the parking brake to
immobilise the vehicle.
If the gear selector is not in position P,
when the driver's door is opened or
approximately 45 seconds after the ignition is
switched off, an audible signal sounds and a
message appears.
► Return the gear selector to P; the audible
signal stops and the message disappears.
Malfunction
In the event of a malfunction, this warning lamp comes on and a message is
displayed, when the ignition is switched on.
In this case, the gearbox goes into back-up
mode and is locked in 3
rd gear. It is possible to
feel a significant jolt (without risk for the gearbox)
while changing from P to R and from N to R.Do not exceed 62 mph (100 km/h), local speed restrictions permitting.
Have it checked by a CITROËN dealer or a
qualified workshop.
There is a risk of damaging the gearbox:– If the accelerator and brake pedals are pressed simultaneously.– In the event of a battery failure, forcing the selector from position P to another position.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Gear efficiency indicator
(Depending on engine.)
This system helps reduce fuel consumption by
recommending the most appropriate gear.
Operation
Depending on the driving situation and the
vehicle's equipment, the system may advise to
skip one or more gears.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
This function cannot be deactivated.
With an automatic gearbox, the system is
only active in manual operation.
The information appears in the instrument panel, in the form of an arrow and the
recommended gear.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never suggests:
– engaging first gear;– engaging reverse.
Hill start assist
This system keeps your vehicle briefly stationary (for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake pedal to the accelerator pedal.
This system is only active when:
– The vehicle is completely stationary, with your foot on the brake pedal.– Certain slope conditions are met.– The driver’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp is on fixed in the
instrument panel.
The hill start assist function cannot be deactivated. However, use of the parking
brake to immobilise the vehicle interrupts its
operation.
Operation

95
Driving
6start, while you transfer your foot from the brake
pedal to the accelerator pedal.
This system is only active when:
– The vehicle is completely stationary, with your foot on the brake pedal.– Certain slope conditions are met.– The driver’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp is on fixed in the
instrument panel.
The hill start assist function cannot be deactivated. However, use of the parking
brake to immobilise the vehicle interrupts its
operation.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when you
release the brake pedal:
– provided you are in first gear or neutral with a manual gearbox.– provided you are in mode D or M with an
automatic gearbox.


Facing downhill, with the vehicle stationary
and reverse gear engaged, the vehicle is held
for a short time when you release the brake
pedal.
Malfunction
This warning lamp comes on in the event of a malfunction, accompanied by an onscreen message.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
With / Without audio system


► Press the button.A message in the instrument panel confirms the
change of status.
When the function is deactivated, the orange
indicator lamp is lit; if the engine was in standby,
it restarts immediately.