check engine CITROEN C3 AIRCROSS 2022 User Guide

30
The AdBlue® tank is empty: the starting
prevention system required by legislation
prevents starting of the engine.
To be able to restart the engine, it is
essential to add at least 4
litres of AdBlue
®
to its tank.
For more information on the AdBlue
® (BlueHDi
engines) , and, in particular, on topping up,
refer to the corresponding section.
In the event of a fault with the
SCR emissions control system
An engine immobiliser is activated
automatically after you have driven a
further 680
miles (1,100 km) following
confirmation of a fault with the SCR
emissions control system. Have the
system checked by a CITROËN dealer or
a qualified workshop as soon as possible.
In the event of the detection of a fault If it is a temporary fault, the alert
disappears during the next journey,
after self-diagnostic checks of the SCR
emissions control system.
During the permitted driving phase (between
680 and 0 miles (1,100 km and 0 km))
While driving, the message is displayed every
30
seconds while the fault with the SCR emissions
control system persists.
The alert is repeated when switching on the ignition.
You should go to a CITROËN dealer or a qualified
workshop as soon as possible.
These warning lamps come on, accompanied
by an audible signal and the display of the
message "Emissions fault". If a fault with the SCR system is confirmed
(after 30
miles (50 km) covered with the
permanent display of the message signalling
a fault), these warning lamps come on and the
AdBlue warning lamp flashes, associated with
an audible signal and the display of a message
(e.g. "NO START IN 200 miles" or "Emissions
fault: Starting prevented in 200 miles")
indicating the remaining range expresed in
miles or kilometres.
Starting prevented
Each time the ignition is switched on, these warning
lamps come on and the AdBlue warning lamp
flashes, accompanied by an audible signal and the
display of the message "NO START IN 0
miles" or
"Emissions fault: Starting prevented".
You have exceeded the authorised driving
limit: the starting prevention system does
not allow the engine to be started.
To be able to restart the engine, you must call a
CITROËN dealer or a qualified workshop.
Distance recorders
The total and trip distances are displayed for
thirty seconds when the ignition is switched off,
when the driver's door is opened and when the
vehicle is locked or unlocked.
The alert is triggered while driving as soon
as the fault is detected for the first time, then
when switching on the ignition for subsequent
journeys, while the fault persists.
Other wise you will not be able to restart the vehicle.
Dashboard instruments

49
In case of malfunction or difficulties in
moving the tailgate when opening or
closing, have it checked without delay by a
CITROËN dealer or a qualified workshop
to ensure that the issue does not become
worse and does not lead to the tailgate
dropping rapidly and the risk of causing
serious injuries.
Closing
F Lower the tailgate using one of the interior grab handles.
If the tailgate is not closed correctly:
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock to unlock the boot.
F

M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
-

w

hen the engine is running
,
this warning lamp comes on,
accompanied by the display of a
message for a few seconds,
-
w
hen the vehicle is moving
(speed higher than 6

mph
(10

km/h)), this warning lamp
comes on, accompanied by an
audible signal and the display of
a message for a few seconds.
Central locking
This function allows the doors and boot to be
locked or unlocked simultaneously from inside
the vehicle.
Manual mode
Locking
If any of the doors is open, the central
locking from the inside does not take
place.
F

P
ress this button to lock the vehicle.
The red indicator lamp in the button comes on.
2
Access

65
Air distributionRecommendations for ventilation and air conditioning
In order for these systems to be fully
effective, follow the operation and
maintenance guidelines below:
F
T
o ensure that the air is distributed
evenly, keep the external air intake
grilles at the base of the windscreen, the
nozzles, the vents, the air outlets and
the air extractor in the boot free from
obstructions.
F

D
o not cover the sunshine sensor,
located on the dashboard; this is used
for regulation of the automatic air
conditioning system.
F

O
perate the air conditioning system for
at least 5 to 10
minutes once or twice a
month to keep it in per fect working order.
F

R
eplace the filter elements regularly.
We recommend the use of a combined
passenger compartment filter. Thanks to
its special active additive, it contributes
to the purification of the air breathed by
the occupants and the cleanliness of
the passenger compartment (reduction
of allergic symptoms, bad odours and
greasy deposits).
F

T
o ensure correct operation of the air
conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
1.
Windscreen demisting/defrosting vents.
2. Front side window demisting/defrosting
vents.
3. Adjustable and closable side air vent.
4. Central adjustable air vents.
5. Air outlets to the front footwells.
6. Rear air outlets. F
I f the system does not produce cold air,
switch it off and contact a CITROËN
dealer or a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power and so improves the towing
ability.
To avoid the windows misting up and
deterioration in the quality of the air:
-

d
o not drive for too long with the
ventilation switched off.
-

d
o not keep air recirculation set for an
extended period.
3
Ease of use and comfort

73
Checking operation
The state of the charge indicator lamp allows
the operation of the charger to be monitored.
If the indicator lamp is lit orange:
USB port
When the USB port is used, the portable
device charges automatically.
A message is displayed if the power drawn
by the portable device exceeds the current
supplied by the vehicle.
Charge indicator lampMeaning
Off Engine switched off.
No compatible portable device detected.
Charging finished.
Fixed, green Compatible portable device detected.
Charging...
Flashing, orange Foreign object detected in the charging zone.
Portable device not well centred in the charging zone.
Fixed, orange Fault with the portable device's battery meter.
Temperature of the portable device's battery too high.
Charger fault.
-

r

emove the portable device, then replace it
in the middle of the charging zone.
or
-

r

emove the portable device and try again in
a quarter of an hour.
If the problem persists, have the system
checked by a CITROËN dealer or a qualified
workshop. A USB port is located on the central console.
It allows the connection of a portable device or
a USB memory stick.
It reads the audio files which are sent to your
audio system and played via the vehicle's
speakers.
You can manage these files using the steering
mounted controls or those on the touch screen.
3
Ease of use and comfort

93
To reactivate geolocation, simultaneously press
the "Localised Emergency Call" and "Localised
Assistance Call" buttons again, followed by
a press on "Localised Assistance Call" to
confirm.If you purchased your vehicle outside the
brand's dealer network, we invite you to
have a dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a multilingual country,
configuration is possible in the official
national language of your choice.
For technical reasons and, in particular, to
improve the quality of Telematic ser vices
to customers, the manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.Electronic stability control
(ESC)
Electronic stability control (ESC) comprising
the following systems:
-
a
nti-lock braking system (ABS) and
electronic brake force distribution (EBFD),
-

e
mergency braking assistance (EBA),
-

w
heel anti-slip regulation (ASR) or traction
control,
-

d
ynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
This system improves the stability and
manoeuvrability of your vehicle when braking and
contributes towards improved control on corners,
in particular on poor or slippery road sur faces.
The ABS prevents wheel lock in the event of
emergency braking.
The EBFD manages the braking pressure wheel
by wheel.
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip by acting on the brakes of the driving
wheels and on the engine. It also improves
the directional stability of the vehicle on
acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by
the driver, the DSC monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics. It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in the effectiveness of the braking.
5
Safety

94
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp indicates that there is a fault
with the ABS.
The vehicle retains conventional braking. Drive
carefully at moderate speed. If these warning lamps come on,
accompanied by an audible signal
and a message, this indicates a
fault with the electronic brake force
distribution (EBFD) system.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal. In emergency braking, press ver y
firmly and maintain this pressure.
After an impact, have these systems
checked by a CITROËN dealer or a
qualified workshop.
Anti-slip regulation (ASR)/
Dynamic stability control
(DSC)
Operation
These systems are activated automatically
every time the vehicle is started.
They come into operation in the event of a
problem with grip or trajectory.
Deactivating the ASR (depending
on version)
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip.
You must stop as soon as it is safe to do so.
In both cases, have the system checked by a
CITROËN dealer or a qualified workshop as
soon as possible.
This is indicated by this warning
lamp flashing in the instrument
panel.It is however recommended that the system be
reactivated as soon as possible.
F
I
n the Driving/Vehicle
menu
of the touch screen, select the
" Driving functions " tab, then
" Traction control".
Or, depending on version: F
T
urn the "
Grip control" knob to
this position.
Deactivation is confirmed by the
illumination of this warning lamp,
accompanied by a message as
well as illumination of the knob
(depending on version).
The ASR system no longer acts on the
operation of the engine or the brakes in the
event of an involuntary change of trajectory.
Reactivating the ASR (depending
on version)
The system is reactivated automatically every
time the ignition is switched back on or from
30
mph (50 km/h).
Below 30
mph (50 km/h), you can reactivate it
manually:
Safety

95
F In the Driving/Vehicle menu
of the touch screen, select the
" Driving functions " tab, then
" Traction control".
Or, depending on version: F

T
urn the " Grip control" knob
to this position.
Malfunction
The illumination of this warning
lamp, accompanied by an audible
signal and a message, indicates that
there is a fault with the system.
After an impact, have the system checked
by a CITROËN dealer or a qualified
workshop. ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding as much the wheels (tyres and
rims), braking and electronic components
as the assembly and repair procedures
used by CITROËN dealers.
To benefit in full from the effectiveness
of these systems in wintry conditions,
the vehicle must be fitted with four snow
tyres, allowing the vehicle to retain neutral
behaviour on the road.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Grip control
Special patented traction control system which
improves traction on snow, mud and sand.
This system, whose operation has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered during use of a passenger car).
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on to confirm your choice.
Associated with all-seasons Peak
Mountain Snow Flake tyres, this system
offers a compromise between safety, grip
and traction. They are efficient in winter
and summer conditions.
5
Safety

119
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Side wind
F Take into account the increased sensitivity to wind.
Cooling
Towing a trailer on a slope increases the
temperature of the coolant.
As the fan is electrically controlled, its cooling
capacity is not dependent on the engine speed.
F

T
o lower the engine speed, reduce your
speed.
The maximum towable load on an incline
depends on the gradient and the exterior
temperature.
In all cases, keep a check on the coolant
temperature.
Braking
Towing a trailer increases the braking distance.
To avoid overheating of the brakes, the use of
engine braking is recommended.
Ty r e s
F Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
F Check the electrical lighting and signalling on the trailer and the headlamp beam height
of your vehicle. If the exterior temperature is high, it is
recommended that the engine be allowed
to idle for 1 to 2
minutes after the vehicle
comes to a stop, to facilitate its cooling.
F

I

f this warning lamp and the
STOP warning lamp come on,
stop the vehicle and switch off
the engine as soon as possible. New vehicle
Do not pull a trailer before having driven at
least 600
miles (1,000 kilometres).
For more information on Headlamp
adjustment , refer to the corresponding
section.
The rear parking sensors will be
deactivated automatically to avoid the
audible signal if a genuine CITROËN
towbar is used.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic chip which has
a secret code. When the ignition is switched
on, this code must be recognised in order for
starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
If the system fails, as reported by a message,
the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons,
never leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with
you.
6
Driving

129
On vehicles fitted with a manual gearbox,
the arrow may be accompanied by the
gear recommended.
Hill start assist
System which keeps your vehicle immobilised
temporarily (approximately 2 seconds) when
starting on a gradient, the time it takes to
move your foot from the brake pedal to the
accelerator pedal.
It is only active when:
-

t
he vehicle is completely stationary, with
your foot on the brake pedal,
-

c
ertain slope conditions are met,
-

t
he driver’s door is closed.Do not leave the vehicle while it is being
held temporarily in the hill start assist
phase.
If you need to leave the vehicle with the
engine running, apply the parking brake
manually then ensure that the parking
brake warning lamp lights up fixed on the
instrument panel. The hill start assist function cannot be
deactivated. However, use of the parking
brake to immobilise the vehicle interrupts
its operation.
On an ascending slope, with the vehicle
stationar y, the vehicle is held for a shor t
time when you release the brake pedal:
With a manual gearbox, if you are in first gear
or in neutral.
With an automatic gearbox, if you are in
position D or M . On a descending slope, with the vehicle
stationary and reverse gear engaged, the
vehicle is held for a shor t time when you
release the brake pedal.
Malfunction
If a fault in the system occurs, this warning
lamp comes on accompanied by a message.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Stop & Start
The Stop & Start system puts the engine
t emporarily into standby – STOP mode – during
stops in traffic (red lights, traffic jams, etc.). The
engine restarts automatically – START mode –
as soon as you want to move off.
The restart takes place instantly, quickly and
silently.
Per fect for urban use, the Stop & Start system
reduces fuel consumption and exhaust
emissions as well as the noise level when
stationary.
6
Driving

131
Deactivation/Reactivation
In this case, this indicator lamp
flashes for a few seconds then goes
of f.
This operation is perfectly normal.
In certain circumstances, such as the need
to maintain the temperature in the passenger
compartment, it may be useful to deactivate the
Stop & Start system.
The system can be deactivated at any time,
once the ignition is switched on.
If the engine is in STOP mode, it then restarts.
The Stop & Start system is reactivated
automatically every time the ignition is switched
on.
With/Without audio system
F Press this button.
Deactivation is confirmed by illumination of the
indicator lamp for the button and the display of
a message. Pressing this button again reactivates the
function.
The indicator lamp for the button is turned off
and a message is displayed.
With touch screen
F In the Driving/Vehicle
menu,
select the " Driving functions "
tab, then " Stop & Star t ".
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid any risk of injury resulting from an
automatic change to START mode.
Driving on flooded roads
Before driving in a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations , particularly on
flooded roads, refer to the corresponding
section. If a fault occurs in STOP mode, the engine may
stall.
All of the instrument panel warning lamps come on.It is then necessary to switch off the ignition
and start the engine again.
The Stop & Start system requires a
12
V battery of specific technology and
specification.
All work on this type of battery must be
carried out only by a CITROËN dealer or a
qualified workshop.
For more information on the 12
V batter y,
refer to the corresponding section.
Malfunction
In the event of a fault with the system, the
button’s indicator lamp flashes for a few
moments, then remains on.
Have it checked by a CITROËN dealer or a
qualified workshop.
6
Driving