service Citroen C4 2011 2.G User Guide

1
MONITORING
46
Manual test in the central colour screen associated with
the satellite navigation system
This function allows you to check the
status of the vehicle systems (reminder
of the "activated"/"deactivated" status
of the confi gurable functions) and to
display the alerts log.


)
With the engine running, to start a
manual test, briefl y press the ".../000"

button on the instrument panel. The following information appears suc-
cessively in the instrument panel cen-
tral colour screen:


- engine oil level indicator (see corre-
sponding section),

- service indicator (see corresponding
section),

- under-infl ation detection (if your ve-
hicle is fi tted with this system; see
the "Safety" section),

- current warnings and alert messag-
es, if any (see corresponding sec-
tion for the warning lamp or system
concerned),

- status of confi gurable functions (see
"Multifunction screens").
This information also appears every
time the ignition is switched on (au-
tomatic test).

4
ACCESS
84
Lost keys
Visit a CITROËN dealer with the vehicle's V5 registration document and
your personal identifi cation documents.
The CITROËN dealer will be able to retrieve the key code and the tran-
sponder code required to order a replacement key.






Do not throw the remote con-
trol batteries away, they contain
metals which are harmful to the
environment.
Take them to an approved col-
lection point.
Remote control
The high frequency remote control is a sensitive system; do not operate
it while it is in your pocket as there is a possibility that it may unlock the
vehicle, without you being aware of it.
Do not repeatedly press the buttons of your remote control out of range and
out of sight of your vehicle. You run the risk of stopping it from working and
the remote control would have to be reinitialised.
The remote control does not operate when the key is in the ignition, even
when the ignition is switched off, except for reinitialisation.
Locking the vehicle

Driving with the doors locked may make access to the passenger compartment
by the emergency services more diffi cult in an emergency.
As a safety precaution (with children on board), remove the key from the
ignition when you leave the vehicle, even for a short time.
Anti-theft protection

Do not make any modifi cations to the electronic engine immobiliser system;
this could cause malfunctions.
When purchasing a second-hand vehicle

Have the key codes memorised by a CITROËN dealer, to ensure that the
keys in your possession are the only ones which can start the vehicle.

4
ACCESS
87
ALARM*
System which protects and provides a de-
terrent against theft and break-ins. It pro-
vides the following types of monitoring.


Self-protection function
The system checks for the putting out
of service of its components.
The alarm is triggered if the battery, the
central control or the siren wiring are
put out of service or damaged.
- Exterior perimeter
The system checks for opening of the
vehicle.
The alarm is triggered if anyone tries to
open a door, the boot, the bonnet...



- Interior volumetric

The system checks for any variation in the
volume in the passenger compartment.
The alarm is triggered if anyone breaks
a window, enters the passenger com-
partment or moves inside the vehicle.



- Tilt
The system checks for any change in
the attitude of the vehicle.
The alarm is triggered if the vehicle is
lifted, moved or knocked.


For all work on the alarm system,
contact a CITROËN dealer or a
qualifi ed workshop.


Locking the vehicle with fullalarm system


Activation


)
Switch off the ignition and get out of
the vehicle.

)
Press the locking button on the re-
mote control.
The monitoring system is active: the in-
dicator lamp in the button fl ashes once
per second.
After the locking button on the remote
control is pressed, the exterior perime-
ter monitoring is activated after a delay
of 5 seconds and the interior volumetric
and anti-tilt monitoring after a delay of
45 seconds.
Deactivation


)
Press the unlocking button on the
remote control.
The alarm system is deactivated: the
indicator lamp in the button goes off.
If an opening (door, boot...) is
not closed fully, the vehicle is not
locked but the exterior perimeter
monitoring will be activated af-
ter a delay of 45 seconds at the
same time as the interior volu-
metric and anti-tilt monitoring.

*
According to country.

8
SAFETY
134
The ESP/ASR systems offer
exceptional safety in normal
driving, but this should not en-
courage the driver to take extra
risks or drive at high speed.
The correct functioning of these
systems is assured provided
that manufacturer's recommen-
dations are observed on:


- wheels (tyres and rims),

- braking components,

- electronic components,

- assembly and repair proce-
dures.
After an impact, have these sys-
tems checked by a CITROËN
dealer or a qualifi ed workshop.

Reactivation
These systems are reactivated automat-
ically each time the ignition is switched
back on or from 30 mph (50 km/h).


)
Press the "ESP OFF"
button again
to reactivate them manually.


If this warning lamp comes on,
accompanied by an audible
signal and a message in the
screen, this indicates a fault
with these systems.
Have it checked by a CITROËN dealer
or a qualifi ed workshop.
Operating fault EMERGENCY OR ASSISTANCE CALL

This system allows you to make an
emergency or assistance call to the
emergency services or to the dedicated
CITROËN service.
For more information on the use of this
function, refer to the "Audio and tele-
matics" section.

9
DRIVING
161
LANE DEPARTURE WARNING SYSTEM
The lane departure warning sys-
tem cannot, in any circumstances,
replace the need for vigilance and
responsibility on the part of the
driver.

Activation



)
Press this button, the indicator lamp
comes on.


Deactivation



)
Press this button again, the indicator
lamp goes off.
The status of the system remains in the
memory when the ignition is switched
off.


Detection

You are warned by the vibration of the
driver's seat cushion:


- on the right-hand side, if the mark-
ing on the ground has been crossed
on the right,

- on the left-hand side, if the marking
on the ground has been crossed on
the left.
No warning is transmitted while the
direction indicator is active and for
approximately 20 seconds after the di-
rection indicator is switched off.
A warning may be transmitted if a direc-
tion marking (e.g. arrow) or non-standard
marking (e.g. graffi ti) is crossed.
Operating fault


The detection may be impeded:


- if the sensors are dirty (mud,
snow...),

- if the markings on the ground
are worn,

- if there is little contrast be-
tween the markings on the
ground and the road surface.

System which detects the involuntary
crossing of longitudinal traffi c lane mark-
ings on the ground (solid or broken
line).
Sensors, fi tted below the front bumper,
trigger a warning if the vehicle drifts
over a lane marking (speed higher than
50 mph (80 km/h)).
This system is particularly useful on
motorways and main roads. In the event of a malfunc-
tion, the service warning
lamp comes on, accompa-
nied by an audible signal
and a message in the screen.
Contact a CITROËN dealer or a qualifi ed
workshop.

10
CHECKS
180
Used products
Avoid prolonged contact of used
oil or fl uids with the skin.
Most of these fl uids are harmful
to health or indeed very corro-
sive.
Do not discard used oil or fl uids
into sewers or onto the ground.
Take used oil to a CITROËN
dealer or a qualifi ed workshop
(France) or to an authorised
waste disposal site.
Additive level (Diesel with particle emissions filter)

According to your version of instrument
panel, the additive reservoir low level is
indicated by:

Topping up
The reservoir must be topped up with-
out delay by a CITROËN dealer or a
qualifi ed workshop.


- fi xed illumination of the par-
ticle emissions fi lter warning
lamp, accompanied by an au-
dible signal and a message
that the particle emissions fi l-
ter additive level is too low,

- fi xed illumination of the
service warning lamp, ac-
companied by an audible
signal and a message that
the particle emissions fi lter additive level is too low. or

Screenwash/headlamp washlevel

Specifi cation of the fl uid
To ensure optimum cleaning and to
avoid freezing, the fl uid should never be
topped up or replaced by plain water.


To check the level or top up the
fl uid on vehicle fi tted with head-
lamp washers, immobilise the
vehicle and switch of the engine.


)
Open the bonnet and secure it with
the stay.

)
Open the screenwash reservoir fi ller
cap.

)
Take and pinch the level gauge to
block its breather.

)
Remove the gauge completely from
the reservoir to read the level in the
transparent section.

)
Top up if necessary.

)
Refi t the fi ller cap to the reservoir
and close the bonnet.

10
CHECKS
181
CHECKS
Unless otherwise indicated, check
these components in accordance with
the Maintenance and Warranty Guide
and according to your engine.
Otherwise, have them checked by a
CITROËN dealer or a qualifi ed workshop.


Battery

The battery does not require
any maintenance.

However, check that the ter-
minals are clean and correctly
tightened, particularly in sum-
mer and winter.
When carrying out work on the battery,
refer to the "Practical information" sec-
tion for details of the precautions to be
taken before disconnecting the battery
and following its reconnection.


Air filter and passenger compartment filter

Refer to the Maintenance and
Warranty Guide for details of
the replacement intervals for
these components.

Oil filter

Replace the oil fi lter each time
the engine oil is changed.
Refer to the Maintenance and
Warranty Guide for details of
the replacement interval for
this component.
Particle emission filter (Diesel)

According to your version of instrument
panel, the start of saturation of the par-
ticle emissions fi lter is indicated by:


- fi xed illumination of the par-
ticle emissions fi lter warning
lamp, accompanied by an au-
dible signal and a message
that there is a risk of blockage
of the particle emissions fi lter,






The presence of this label, in particular
with the Stop & Start system, indicates
the use of a specifi c 12 V lead-acid bat-
tery with special technology and speci-
fi cation, for which the involvement of a
CITROËN dealer or a qualifi ed work-
shop is required when replacing or dis-
connecting the battery.
Failure to observe this recommendation
may shorten the life of the battery.

Depending on the environment (e.g.
dusty atmosphere) and the use of the
vehicle (e.g. city driving), replace them
twice as often if necessary
(refer to
the "Engines" section).
A clogged passenger compartment fi l-
ter may have an adverse effect on the
performance of the air conditioning sys-
tem and generate undesirable odours.
As soon as the traffi c conditions per-
mit, regenerate the fi lter by driving at a
speed of at least 40 mph (60 km/h) until
the warning lamp goes off.
If the warning lamp stays on, refer to
the "Additive level" section.
Following prolonged operation
of the vehicle at very low speed
or at idle, you may, in excep-
tional circumstances, notice the
emission of water vapour at the
exhaust on acceleration. This
does not affect the behaviour of
the vehicle or the environment. or

-
temporary illumination of
the service warning lamp,
accompanied by an audible signal and a message that
there is a risk of blockage of
the particle emissions fi lter.

10
CHECKS
182
Manual gearbox
The gearbox does not re-
quire any maintenance (no oil
change).
Refer to the Maintenance and
Warranty Guide for the details
of the level checking interval
for this component.
6-speed electronic gearbox
system
The gearbox does not re-
quire any maintenance (no oil
change).
Refer to the Maintenance and
Warranty Guide for details of
the checking interval for this
component.
Automatic gearbox

The gearbox does not re-
quire any maintenance (no oil
change).
Refer to the Maintenance and
Warranty Guide for details of
the level checking interval for
this component.
Electric parking brake


This system does not require any
routine servicing. However, in
the event of a problem, have the
system checked by a CITROËN
dealer or a qualifi ed workshop.

For more information, see "Driving - Electric parking brake - § Operating faults".
















Brake pads

Brake disc wear

If a loss of effectiveness of this
system is noticed, the parking
brake must be checked, even
between two services.
Checking this system must be
done by a CITROËN dealer or a quali-
fi ed workshop.

















Only use products recommended
by CITROËN or products of equiv-
alent quality and specifi cation.

In order to optimise the opera-
tion of units as important as
the braking system, CITROËN
selects and offers very specifi c
products.
To avoid damaging the electrical
units, the use of a high pressure
washer in the engine compart-
ment is strictly prohibited
.



Manual parking brake

For information on checking
brake disc wear, contact a
CITROËN dealer or a quali-
fi ed workshop. Brake wear depends on the
style of driving, particularly in
the case of vehicles used in
town, over short distances. It
may be necessary to have the
condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the system, a
drop in the brake fl uid level indicates
that the brake pads are worn.

11
PRACTICAL INFORMATION
206
TOWING THE VEHICLE
Procedure for having your vehicle
towed or for towing another vehicle us-
ing a removable towing eye.
The towing eye is installed in the boot
under the fl oor.
To gain access to it:


)
open the boot,

)
raise the fl oor,

)
secure it by hooking its cord on the
hook on the rear parcel shelf sup-
port,

)
remove the towing eye from the
holder.


Access to the tools


General recommendations

Observe the legislation in force in your country.
Ensure that the weight of the towing vehicle is higher than that of the towed
vehicle.
The driver must stay at the wheel of the towed vehicle.
Driving on motorways and fast roads is prohibited when towing.
When towing a vehicle with all four wheels on the ground, always use an
approved towing bar; rope and straps are prohibited.
When towing a vehicle with the engine off, there is no longer any power as-
sistance for braking or steering.
In the following cases, you must always call on a professional recovery
service:


- vehicle broken down on a motorway or fast road,

- when it is not possible to put the gearbox into neutral, unlock the steering,
or release the parking brake,

- towing with only two wheels on the ground,

- where there is no approved towing bar available...

224
EMERGENCY OR ASSISTANCE CALL

EMERGENCY CALL
In an emergency, press this button for more than2 seconds. Flashing of the green indicator lamp and a voice message confi rm that the call has been made to the CITROËN Emergency team * .g
Pressing this button again immediately cancels the request. The green
indicator lamp goes off.
A press
(at any time) of more than 8 seconds on this button, cancels
the request.

ASSISTANCE CALL
When the ignition is switched on, the green
indicator lamp comes on for 3 seconds
indicating that the system is operating correctly.


If the orange indicator lamp fl ashes: there
is a system fault.
If the orange indicator lamp is on continuously:
the backup battery must be replaced.
In either case, contact a CITROÀN. Pressin
g this button again immediately cancels the request.
The cancellation is confi rmed b
y a voice message.
Press this button for more than 2 seconds to request
assistance if the vehicle breaks down.
A voice message confi rms that the call has been made *
.


OPERATION OF THE SYSTEM The green indicator lamp remains on (without fl ashing) whencommunication is established. It goes off at the end of communication.
This call is dealt with b
y the CITROÀN Emergency team which receiveslocating information from the vehicle and can send a detailed alert to theappropriate emergency services. In countries in which the team is not
operational, or when the locating service has been expressly declined,
the call is dealt with directly by the emergency services (11 2) without the
vehicle location.

If an impact is detected b
y the airbag ECU, and independentlyof the deployment of any airbags, an emergency call is made
automatically.

* These services are sub
ject to conditions and availability.
Consult a CITROÀN dealer.
If
you purchased your vehicle outside the CITROÀN dealer network,
we invite you to have a dealer check the confi guration of these services
and, if desired, modifi ed to suit your wishes. In a multi-lingual country,confi guration is possible in the offi cial national language of your choice. If you benefi t from the CITROËN eTouch offer, you also have availableadditional services in your MyCITROËN personal space, via the CITROËN y,y
Internet website www.citroen.co.uk.

For technical reasons, particularl
y to improve the quality of telematic services for customers, the manufacturer reserves the right to carry out
updates to the vehicle's on-board telematic system.