CITROEN C4 2020 Owners Manual

149
Practical information
7► Within 30 seconds, remove the charging
nozzle.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.
When charging is complete, the green
charging indicator lamp in the flap goes
out after about 2 minutes.
Domestic charging, mode 2
The end of charging is confirmed when the green
CHARGE indicator lamp on the control unit and
the green charging indicator lamp in the flap
come on fixed.
►

Replace the protective cover on the charging
nozzle and close the charging flap.
►


Disconnect the control unit end of the
charging cable from the domestic socket.
Accelerated charging, mode 3
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►

Hang up the nozzle on the charging unit and
close the charging flap.
Superfast charging, mode 4
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
► You can also pause charging by
pressing this button in the flap (in mode 4
only).
►

Hang up the nozzle on the charger
.
►

Depending on version, replace the protective
cover on the lower section and close the
charging flap.
When the charging nozzle is
disconnected, a message on the
instrument panel indicates that charging is
complete, even if the charging nozzle was
disconnected before full charging was
completed.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised nose
weight.
–


Do not transport more than 3 bicycles.
When loading bicycles on to a bicycle carrier
over the towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.

150
Practical information
Electric motor
An electric vehicle cannot under any
circumstances be fitted with a towing device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with quickly detachable towball
Presentation
No tools are required to install or remove this
genuine towing device.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8.Label to note the key references

A. Locked position (the green marks are
opposite each other); the wheel is in contact
with the towball (no gap).
B. Unlocked position (red mark opposite the green mark); the wheel is no longer
in contact with the towball (gap of around
5
mm).
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Trailers with LED lamps are not compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the follow points:
–

The green mark on the wheel is in line with
the green mark on the towball.
–


The wheel is in contact with the towball
(position A

).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.
–


The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.

151
Practical information
7After use
When travelling without a trailer or
load carrier, remove the towball and fit the
protective plug into the carrier, to provide
clear visibility of the number plate and/or its
lighting.
Fitting the towball

► Below the rear bumper , remove the protective
plug 2 from the carrier 1.
►

Insert the end of the towball
5 into the carrier
1 and push it upwards; it will lock into position
automatically.


► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!


► Check that the mechanism has correctly
locked into place (position A
).
►

Close the lock 7

using the key.
►

Remove the key
. The key cannot be removed
while the lock is open.
►

Clip the cap onto the lock.

► Remove the protective cover from the
towball.
►

Attach the trailer to the towball.
►


Attach the cable on the trailer to the safety
eye

4 on the carrier.
►

Lower the connection socket 3

to put it in
position.
►

Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket

3 on the carrier.
Removing the towball
► Grasp the trailer's plug, perform a quarter
turn and pull to disconnect it from the connection
socket
3 on the carrier.
►

Lift the connection socket
3 to the right to
stow it away.
►

Detach the trailer's safety cable from the
safety eye

4 on the carrier.
►

Unhitch the trailer from the towball.
►


Replace the protective cover over the towball.

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Practical information
► Remove the cap from the lock and press it
onto the head of the key .


► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction until it stops; do not release
the wheel.
►

Extract the towball from the base of its
carrier

1.
► Release the wheel; it automatically locks in
the unlocked position (position B
).


► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80

kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.

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Practical information
7Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Sunroof
Check that the load does not pass below
the roof bars so that it does not impede the
movements of the sunroof - risk of major
damage!
Direct fitting on roof

The transverse bars must only be fixed at the
four anchorage points located on the roof frame.
These points are concealed by the vehicle doors
when the doors are closed.
The roof bar fixings have a stud which must be
inserted into the opening of each anchorage
point.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Chain type 215/65 R16 Polaire XP9 120 (9
mm)
215/60 R17 Polaire XP9 120 (9
mm)
195/60 R18 Polaire PSS 112 (10
mm)
For more information on snow chains, contact a
dealer or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►


Fit the snow chains following the instructions
provided by the manufacturer

.
►

Move off gently and drive for a few moments,
without exceeding 31

mph (50 km/h).
►

Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can

154
Practical information
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–

For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–


For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T

o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery/
Accessories battery /, refer to the
corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
Electric motor
Take care with objects or clothing that
could be caught in the blades of the cooling
fan or in certain moving components - risk of
strangulation and serious injury!
Before carrying out any work under the
bonnet, you must switch off the ignition, check
that the READY indicator lamp is off on the
instrument panel and disconnect the charging
nozzle if it is plugged in.
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► Open the left-hand front door.

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Practical information
7



► Pull the interior release lever , located at the
bottom of the door frame, towards you.


► Lift the exterior safety catch and raise the
bonnet.
►

Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►

Clip the stay in its housing.
► Lower the bonnet and release it near the end
of its travel.
►

Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following elements may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Fusebox
6. Air filter
7. Engine oil filler cap
8. Engine oil dipstick
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a
CITROËN dealer or a qualified workshop

156
Practical information
Electric motor

1.Screenwash fluid reservoir
2. Engine coolant reservoir (level only)
3. Brake fluid reservoir
4. Battery/Fuses
5. Fusebox
6. 400
V electrical circuit
7. Emergency circuit-breaker for emergency
services and maintenance technicians
For more information on the Charging system
(Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►

Grasp the dipstick by its coloured grip and
pull it out completely

.
►

Wipe the end of the dipstick using a clean,
lint-free cloth.


► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
level: the correct level is between marks A
(max)
and B (min).
Do not start the engine if the level is:
–

above mark
A: contact a CITROËN dealer or a
qualified workshop.
–

below mark B

: top up the engine oil
immediately.

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Practical information
7Oil grade
Before topping up or changing the
engine oil, check that the oil is suitable
for your engine and complies with the
recommendations in the service schedule
supplied with the vehicle (or available from
your CITROËN dealer or qualified workshop).
Use of non-recommended oil may invalidate
your warranty in the event of engine failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding engine compartment
illustration.
►

Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►


W
ait a few minutes before checking the level
again using the dipstick.
►

T
op up the level if necessary.
►

After checking the level, carefully screw the
oil filler cap back on

and replace the dipstick in
its tube.
The oil level indication displayed on the instrument panel when the ignition is
switched on is not valid for 30 minutes
following an addition of oil.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pads for wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
(Petrol or Diesel)
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A level of coolant that is too low risks causing
major damage to the engine; the coolant level
must be close to the "MAX" mark without ever
going above it.
If the level is close to or below the " MIN" mark, it
is essential to top it up.
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
(Electric)
Do not top up the coolant.
If the level is close to or below
the "MIN" mark, it is essential to contact a
CITROËN dealer or a qualified workshop.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).

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Practical information
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi),
and in particular the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is
indicated by the temporary lighting of this
warning lamp, accompanied by an alert
message.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37
mph (60 km/h) until the warning lamp
goes off.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no
impact on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.