reset CITROEN C4 2020 User Guide

186
Touch screen BLUETOOTH audio system
Touch screen BLUETOOTH audio
system
Multimedia audio system -
Bluetooth
® telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system in
Bluetooth mode.
–


Using the smartphone.
–


Changing the system settings and
configuration.
The system is protected in such a way that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the thumbwheel on the left-hand side.
To access the menus, press this button on the touch screen.
Press the back arrow to go back a level.
To clean the screen, use a soft, non-abrasive cloth (e.g. spectacles cloth)
with no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air conditioning information (depending on
version).
–


Bluetooth connection.
–


Indication of location data sharing.
Selection of the audio source:
–


FM/AM/DAB radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).
In very hot conditions, the volume may
be limited to protect the system. It may
go into standby (screen and sound off) for at
least 5 minutes.
The return to normal takes place when the
temperature in the passenger compartment
has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Short press: change audio source (radio;
USB; AUX if equipment connected; CD;
streaming).

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Touch screen BLUETOOTH audio system
10Long press: display the call log.
Short press during an incoming call: accept the
call.
Short press during a call in progress: end the
call.
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice commands:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment). Restore the sound by pressing one of the two
volume buttons.
Change the multimedia source.
Short press: display the calls log.
Short press during an incoming call:
accept the call.
Long press during an incoming call: reject the
call.
Short press during a call in progress: end the
call.
Radio (rotate): previous/next preset
station.
Media (rotate): previous/next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Menus
Radio

Select a radio station.
Media

Select an audio source.

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Touch screen BLUETOOTH audio system
10Presetting a station
Select a radio station or frequency.Press the "Presets" button.
Make a long press on an empty line to preset the
station. An audible signal confirms the presetting
of the station.
It is possible to preset up to 16
stations.
To replace a preset station by the currently playing station, make a long
press on the preset station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
In certain conditions, tracking may not be
assured throughout the entire country as
radio stations do not cover 100% of the
territory. This explains the loss of reception of
the station during a journey.
Press the "Radio Settings " button.
Activate/Deactivate "RDS options".
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages.
To operate, this function needs good reception
of a radio station that transmits this type of
message. While traffic information is being
broadcast, the current media is automatically
interrupted so that the TA message can be
heard. Normal play of the media previously
playing is resumed at the end of the message.
Press the "Radio Settings" button.
Activate/Deactivate "Traffic
announcement (TA)".
Audio settings
Press the "Radio Settings " button.
In the list, select "Audio Settings ".
Activate/deactivate and configure the available
options (sound balance, ambiances, etc.).
The sound balance/distribution is audio processing that allows the quality of the
sound to be adapted according to where the
passengers are sitting in the vehicle.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Choosing the DAB radio
Terrestrial digital radio (DAB) provides higher
quality reception.
The different "multiplexes/ensembles" offer a
choice of radio stations arranged in alphabetical
order.
Press the "Radio" menu.
Press the "SOURCE" button.
In the list of available sources, choose " DAB
Radio".
Activating FM-DAB Tracking
"DAB" does not cover 100% of the territory.
When the digital radio signal is poor, the
"FM-DAB tracking" allows you to continue
listening to the same station, by automatically
switching to the corresponding "FM" analogue
station (if there is one).
Press the "Radio Settings " button.
Activate "DAB-FM".
If "FM-DAB tracking" is activated, there
may be a difference of a few seconds

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Touch screen BLUETOOTH audio system
10Settings
Adjusting the brightness
Press "Settings".
Select "Display".
Press the buttons to adjust the
brightness of the screen and/or of
the instrument panel (depending on version).
Modifying system settings
Press "Settings".
Press "System ".
Press "Privacy" to access the privacy
settings.
Select "Units" to change the units of
distance, fuel consumption and
temperature.
Press "Factory settings" to return to the
initial settings.
Press "System Info" to check the system
version.
Privacy settings
Three data privacy options are available:"No data sharing (data, vehicle
position) "
"Only data sharing"
“Data and vehicle position sharing "
When data and vehicle position sharing
are enabled, this symbol is displayed in
the upper bar of the touch screen.
Selecting the language
Press "Settings".
Select "Languages" to change the
language.
Setting the date and time
Press "Settings".
Press "Date/Time".
Setting the date:
Press the arrows to set the day, month
and year.
First set the day, then the month.
Setting the time:
Press these buttons to set hours and
minutes.
Select or deselect the 24h format.
In 12h format, choose "AM" or "PM".
The system does not automatically manage the change between winter and
summer time. Date format:
Select the display format for the date.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.

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Touch screen BLUETOOTH audio system
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "
Radio Settings "
button then
select "Update list". The radio reception is
cut off while searching for available stations
(approximately 30
seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically
launch playback.
►


Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
Ambient noise affects the quality of the
telephone call.
►


Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary

.
►

Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order

. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
There is a difference in sound quality
between audio sources.
T

o allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►

Check that the sound settings are appropriate
to the sources listened to.

Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.

197
MyCitroën Play
11Steering mounted controls
Voice control: smartphone voice
commands.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move
through a list.
Short press: confirm a selection; if nothing
selected, access presets.
Menus
Radio Media

Select an audio source or radio station.
Telephone

Connect a mobile phone via Bluetooth®.
Run certain applications from a
smartphone connected via CarPlay
® or Android
Auto.
Applications

Access configurable equipment.
Settings

Configure the sound (balance, ambience,
etc.), the display (language, units, date,
time, etc.), and some system functions.

198
MyCitroën Play
Driving

Activate, deactivate or configure certain vehicle functions.
Navigation

Configure the navigation and select your
destination via CarPlay® or Android Auto.
Air conditioning
21,518,5

Manage various temperature and air flow
settings.
Radio
Selecting a station
Press Radio Media to display the main page.Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press the frequency to enter the FM and
AM waveband values using the virtual
keypad.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Changing the waveband
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If
the star is solid, the radio station is
already preset.
Or
Select a radio station or frequency.
Press "Preset ".
Make a long press on one of the buttons
to preset the station.

206
MyCitroën Play
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Screen configuration".
Press "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press the back arrow to confirm.
Press "Animation".
Activate or deactivate: “Automatic scrolling ”.
Select "Animated transitions".
Press the back arrow to confirm.
Selecting the language
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Select "Language" to change the
language.
Press the back arrow to confirm.
Setting the time
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Press the back arrow to save the settings.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Date".
Press this button to set the date.
Press the back arrow to save the date.
Select the display format for the date.
Press the back arrow again to confirm.
Time and date setting is only available if
"GPS Synchronisation:" is deactivated.
Wifi settings
Press Settings to display the main page.
Press Wifi to access network frequency
setting.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.

208
MyCitroën Play
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►

Check that the sound settings are appropriate
to the sources listened to.

Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery. ►
Start the vehicle’ s engine to increase the
charge of the battery.

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CITROËN Connect Nav
– Media player connected via the auxiliary
socket (depending on equipment).
–

V
ideo (depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice commands from smartphone
or CarPlay
®, Android Auto via the system.Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move
through a list.
Short press: confirm a selection; if nothing
selected, access presets.
Radio: display the list of stations. Media: display the list of tracks.
Radio (press and hold): update the list of
detected stations.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.